12037 comments found.
Hi, I will ask refund for 5 licenses. Customer support can’t fix the bugs reported from customers. As I can see many customers faces the same issues I did. Regards.
Hello, Question, can we use Bluetooth printer for print invoices? Best Regard.
Hello nasihpay,
Sorry for the late response here.
Yes, you can use a Bluetooth printer. Basically, every printer that you can connect to your operating system can be used because Ultimate POS just sends the printing job to the operating system & then the OS handles the printing.
To let you know, We have 6000+ customers worldwide & many from Iraq successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Hello there, can you just provide your license code for using Ultimate POS?
this is your web demo sir, not mine
Thank you for your suggestions. We have fixed this in the new release, which is released today, version 6.11.
To let you know, We have 6000+ customers worldwide & many from Indonesia successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Guys listen, you keep asking persons to renew their support for fast 2 day support. Its been 9days and you keep saying you will respond to the ticket. You responded half of the ticket and have yet to solve the issues. I have three license because i believe in this application however your support does not seem to match the quality of the product and we cannot use it from all the issue we are finding from real case usage. Please fix the request in the ticket please as it is basic POs features that are not working. https://prnt.sc/f9C0uDzbWuY8 9 DAY PARIAL RESPONSE ticket number #14158
Hello SM-ARTI,
Please be assured that we are working on the features and providing the support.
There might be some delays, so please cooperate. Be assured that the team is already working on the support. Thank you
It is difficult when the system is already in use and finding the issues, reporting them and then getting a partial response is making it very difficult to be assured. Please have the support person be more attentive to the details presented in the tickets and that would solidify your product more.
Hello there,
Sorry for the delay. Here we are making sure all the support tickets are getting replied within 24-48 hours but sometimes because of many tickets it gets delayed. Sorry for the trouble. Be sure you will be getting all the responses there.
Thank you
Is it possible for us to have bulk prices/purchase feature? Such that if a certain number of items are picked, the set amount for bulk prices is automatically applied?
I know you would want to suggest Selling Price Group, but Selling Price Group can’t really serve this purpose.
Hello lonex-gardens ,
As of now, there is no option for bulk price or purchase feature. Just use the selling price group, that is what we have for now. We don’t have that feature exact feature that we are looking for.
Maybe we can add this in future releases.
Thank you
Please, kindly add it.
It would be widely appreciated by your customers and prospects
I am sure we will add it in future releases. Thank you for suggesting it
Alright, thanks.
We’re expecting…
Hi, I’m just trying the demo version of UltimatePOS and I would like to know if there is an option to automatically add a 12% service charge on invoices/receipts. Could you please tell me where in the system this option can be found, or if an addon is required? Thank you!
Hello Dev,
As of now, there is no option to directly add the service charge, but you can still use the tax for this.
You can set the tax as 12% or you can use the tax groups to have multiple taxes in it.
Hope it helps.
To let you know, We have 6000+ customers worldwide & many from Egypt successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Hello TWF, thanks for the great work. Kindly please add a report view for Product Sell Report whereby we can view how many quantities we have sold per item for example if when we can select either a week or a month and view quantities of an item sold in that selected period of time. The current features are not helping since there is a repeation of items sold in a selected range of date. This is because if we select November, items sold will be displayed in each date found in that month which creates repeatition of sold items hence making a huge report and we are to print that report, we find ourselves using a lot of papers when printing a monthly or weekly report. So at least add for us a report where we can view BY ITEM/PRODUCT.
PRODUCT SELL REPORT” 1. Detailed 2. Detailed (With purchase) 3. Grouped (By Date) 4. By Category 5. By Brand 6. By Item (ADD THIS FEATURE ALSO)
ITEM, Period Selected, Quantity Sold,
Fanta, November (that whole month), 150
Hello there, thank you for suggesting, yes we will add this feature in future releases. If you need it urgently, we recommend taking the customization service so that it can be done quickly and provided to you.
Thank you
Question 1, Please which button should I turn on to make every payment that was added to customer advance balance to show on the dashboard for the day just like every other transaction listed on the home dashboard.
Question 2, where should I turn on to prevent selling below cost price This option is needed right now
Hello,
1. this is not present as of now, we’ll check to add this in future releases.
2. Go to Business Settings > Sales > enable “Sales price is minimum selling price”
For further discussions please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
This is the Ticket number #14183 It was opened since 21 hours ago
Till date there has not been a correction to the infinite processing of product sell report. It really hurts our business
Hello there,
Sorry for the delayed response.
We have done a new release version 6.11, which has some improvements related to this one. So please update, or you can also check the demo before updating. If you face any further problems, please let us know.
Thank you
Everyone is reporting about product sells report processing issue. Sales search issues but author doesn’t even bother to solve & not even replying ticket. Do you really care what customer says? If we check last 3-4 updates there is no major improvements not even any feature added. Please let me know if you really want to fix it. You don’t have any public roadmap list where we can check in which issues you are working & what feature may come in future. At the same time, the app is running on backdated laravel version which is making it so vulnerable.
Hello Imran,
Thank you for writing
1. Yes, we’re completely aware of this, and if you check the recent release done last week, it’s fixed there.
2. We’re currently working on adding some ways to have this roadmap public. Currenlty it’s private
3. Be assured we’ve the plan to update to latest, we’ve done this multiple times in past & know what the exact time to do it. Also please note there is no as such issues you’ll face with the curreny Laravel version that is getting used.
Hope you understand it, Thank you for cooperation.
You are saying you have fixed the sales report processing issues in last update but in my case issue started from last update 6.10. I have also created ticket no reply. How do i fix this ? Sales report is stuck at processing.
We have done a new release version 6.11, which has some improvements related to this one. So please update, or you can also check the demo before updating. If you face any further problems, please let us know.
Latest update affecting searches in most areas, please fix. I shouldn’t be getting so many calls to add back the ability to search by phone number in sales, or by sell note, or by any other field in the tab. This is the same in customer navigation. I need this as soon as possible; it’s a mess, please note.
Hello,
We can understand it.
Please open a ticket in support with the complete details of where is the issue happening & for what search it is happening, this will help us to resolve it asap.
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Product sell report is processing endlessly after updating this app to the latest version. Please help me
Hello
Please open a ticket in support with the complete details of this, also send us your ticket id so that our team can check it as well.
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
14183
i want to buy your code but i have few questions before i go ahead how we can use this system offline bcoz sometime internet is not working so bcoz of internet user can not stop selling. and do you have proper desktop app so we don’t have to open browser and login. and do you have quotation system if customer want any quotation then we can send hin quote only after confirmation we can import that quote to invoice. and your point of sale ui is not user friendly please make it neat and clean ui so user can use easily.
Hello,
1. To use if offline simply install it in localhost, with that you’ll not need any internet connection to use it.
2. We don’t have desktop app for now.
3. Yes quotation system is present.You can generate a quotation in the application & then quote can be converted to invoice.
4. Which part of UI doesn’t look good? Kindly share some details of this.
To let you know, We have 6000+ customers worldwide & many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Hello, presales Question Can i see a demo of the QR code and Menu Module. the QR code on the demo is not working. 2. Also can we have a POS Print that is applicable to Resturants not invoice.
3. Do your system have the facility to merge Orders. Like a customer can Order multiple times and at the end of the day, we can merge his / her order into one order and print their receipt that has all the orders. This is for a Resturant Use case.
Hello,
1. You can view the demo of the Menu from here: https://pos.ultimatefosters.com/catalogue/1/1
2. What kind of print do you mean?
3. As of now, this feature is not present; we can add it in future releases.
To let you know, We have 6000+ customers worldwide & many from USA successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS
How to export a sales report fitered by ‘daily’? like csv file? eg: 29/11/2025 – $423.00 30/11/2025 – $533.00
Ultimate POS version – V5.31
Hello,
There is a filter by date range, select that and then export it as CSV/Excel.
Your support has expired. Kindly renew it.
Renewing your support helps us provide many good features and continuous support to you.
Also purchase any other modules at huge discount now.
Thank you for your support.
very important question: when I added discount in ledgers discount option, it is not reflecting in Customer Due amount in POS screen as well as in Add Sale Screen. I think its a bug, kindly guide…
Hello,
This is not a bug.
Ledger discount will only be reflected in ledger, it will not be reflected in any other screens.
What is your license code for using UltimatePOS?
To inform you: Currently, we’re running a huge 30% discount for Black Friday, so it’s a good time for you to purchase & save 30%.
Discount expires in the next 3 days. Don’t miss out, you won’t get this offer again throughout the year.
If any further questions please let us know.
it creates a huge confusion and conflict to the customer in actual world. understand this point also. Final ledger should be the same at all points. otherwise no need to show due amount that is not correct.
What is your license code for using UltimatePOS? Please provide that
still don’t buy. working on demo version of 3 different POS software. I found ultimate POS better than others in many points. But this ledger issue is so much critical for me. one more thing, I also didn’t find currency exchange rate feature.
Hello there, thank you for appreciating.
We are working on these improvements. Please be assured it will be available very soon.
Regarding the currency exchange feature, we currently don’t have this feature so either you will have to do it manually or just use one currency in the system or a business currency.
To let you know, We have 6000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS
Ticket #14176
1. Product Name Issue
After the latest UltimatePOS update, I can no longer add a product with the same name. It shows the error “Product with this name already exists”. Previously, duplicate product names were allowed, and I need this option because I add products with the same name but different colors/sizes. Please tell us how can we solve this. Screenshot https://prnt.sc/fNIQFzyZgdxd
2. Barcode Gap Issue There is an extra gap between the currency symbol (৳) and the price on the barcode label. How can I reduce or remove this spacing? Please check the label template rendering. Screenshot https://prnt.sc/6NuiLFtByttz
Hello,
1. Yes, we’ve added the check for duplicate product names. Please prefix or suffix something in the product name so that it’s not the same as the previous one.
2. Please use this patch to fix this: https://www.dropbox.com/scl/fi/ajloqp9qvfc05wackgcyk/label_patch.zip?rlkey=2ojos3ksunkxuw0wxmb0cuqmy&st=a4nkelpp&dl=0
Thank you
If I customize to allow duplicate product name — Is it safe?
Yes it is safe, but need to customize or can give an option to allow/disallow duplicate product.
okay. Thank you.
The new update is causing product search list getting as processing and very slow …i recently installed crm module also … kindly clear this error in your next update…as product search should be fast
Hello,
In the new update, there are no changes made to the product list search.
If still facing a problem, please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
On your change log for latest update, you stated - Prevented entry of zero and negative values in quantity fields Some of us actually use negative quantity to indicate returns on the sales/pos page. How do we do that now that you have removed this ability. Do you have a spot in the settings where one can choose to allow negative quantity?
Hello,
The better way to add a return is not by entering a negative value but by following the sales return process as mentioned in the document. Please follow that.
Your support has expired. Kindly renew it now at a huge 30% blackfriday discount.
Renewing your support helps us provide many good features and continuous support to you.
Also purchase any other modules at huge discount now.
Thank you for your support.
It is not ideal to just remove this feature. Most ERP’s allow sales return on POS screen with use of negative. For some businesses, customers return items they didn’t buy. For example in retail businesses where bottles are recycled. They only pay for liquid contents. Without the ability to enter negative in POS, there is no way to do this in ultimatepos. It is better to give an option in the settings to allow negative or not or tell current customers how to prevent this when updating because this will disrupt workflow
ok, let us revert it back in next release.
The software dosen’t have warehouse and multiple warehouse function?
Hello, Yes you can use the business location as a warehouse.
https://ultimatefosters.com/docs/ultimatepos/business-management/setting-business-multiple-locations-or-ware-house-or-storefronts/Where do sale commissions go in Profit/Loss report? I seem cannot find it.
Hello,
Sales commission is mostly paid with Salary/Payroll.
So if you’ve an essentials module, then after processing payroll it is added along with payroll in profit/loss report.
To inform you: Currently, we’re running a huge 30% discount for Black Friday, so it’s a good time for you to renew your support, purchase new modules & save 30%.
Discount expires in the next 3 days. Don’t miss out, you won’t get this offer again throughout the year.
If any further questions please let us know.
I do have Essentials module, but all sales commissions will not be paid with salary. Let say, some sales agents are not employees. In this case, where do sales commissions go in Profit/Loss?
Hello, You can add that to expenses.
