944 comments found.
Is there a way to change the button/message ‘Sorry, the event has passed’ when bookings close (Allow Booking Until – Start Date/Time).
Hi there
Quick option is to change this static text string using Loco Translate plugin. Related doc https://support.imithemes.com/docs/eventer/translations/
For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
EXCELLENT!
You guys are GREAT!
Hello. I’ve sent an email request (nfo[at]imithemes.com) for backend demo. Please check. Thanks
Hi there
Sorry, I can’t find your email, please send again on correct email address i.e. info[at]imithemes.com
Thanks
Ya I’ve sent to correct email (info[at]imithemes.com), please check again (from mhibus). I’ve also resent a new one.
Thanks. How long will this demo last for me? Because tomorrow I’ve an online meeting with a client. I want to show this to him
It is available as long as you want.
Thanks. Your plugin has a lot of features. Any plan to add seat builder feature? Like this: https://tickera.com/addons/seating-charts/
Thanks for your comment. You would happy to know that we are already working on seating plan builder similar to Tickera and planning to release it soon.
Hi, again. I am still getting spam messages/ensuiries via the plugin, even though contact is switched off.
They keep coming in pairs!
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new to get your website checked.
Thanks
Sorry, my support has expired…..
Still loving this code – it gets better and better.
One thing that I cannot believe I never spotted or thought of before is booking reminder emails i.e.
Send reminder email x minutes/hours/days before event/booking start?
Can you add this to your develpoment plan?
Hi there
Thanks for your comment.
Email reminders are already in our list of next updates. We plan to release it very soon.
Thanks
Excellent – I am so excited!
Hello,
Please update the plugin change logs so that we can easily determine what changes, features, improvements, or bug fixes have been implemented in the plugin’s new versions.
Thanks! //Vicky
Hi there
It’s updated here https://codecanyon.net/item/eventer-wordpress-event-manager-plugin/20972534#item-description__change-log
Thanks
Registrations show up only as “Name”.... where is the setting to split these and make “first name” and “last name”? I want to use just the first name when sending out the emails so it is more personal.
Hi there
The easiest way to do is to change the label of the default name field to ‘First Name’ by changing the string using Loco Translate plugin. And then add another field in the booking form as ‘Last Name’. This way you ask users to enter both the names in separate fields.
For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
I have client chasing me for tickets. We are using WooCommerce for transactions.
Order goes through Woo does not mark order as completed Woo does not update Eventer, so tickets not sent Manually update Woo order to completed but still not passed to Eventer.
On checking, this seems to happen too often.
I am checking my site for connectivity issues, but surely just marking Woo orders as completed should trigger Eventer to create order & tickets?
Hi there
Make sure that you are using the latest version of the Eventer i.e. v3.11.4
Check and confirm if the Woo products used as tickets are using ‘eventer’ as product category.
Email delivery may get delayed or never completes in case website is depending in WP CRON. To assure email delivery you can set CRON using your website hosting. See relevant doc https://support.imithemes.com/docs/eventer/cron-jobs-scheduled-emails/
If the problem persists, please open a ticket here https://support.imithemes.com/help/ticket/new
Thanks
How do I remove the admin banner ‘Get 50% off on all SiteCare Plans’?
Hi there
You can close the banner using the close button and it should not show again.
Thanks
It keeps coming back, as does the ‘support expired’ banner!
The Sitecare plan banner should go in a day as the campaign is ending today. Furthermore, I will include an option in the next update to hide the banners permanently. Thanks for your feedback!
Hi! is posible you have a Spanish translate ready? maybe you can send me the .po thanks a lot!
Hi there
Unfortunately, a native translated .po is not ready with me. We can only share a Google translated .po file if you need it and to get it you can open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Hi, I’m using your plugin with WooCommerce. After completing payment (especially offline payments), I get a 404 error instead of the thank-you page. If I deactivate your plugin, the checkout works fine. Can you please check and help me fix this?
The website is under maintenance, I have renewed the support and sent a message, if you can solve this problem quickly, we have an urgent event and this causes a huge prejudice
Hi there
I guess we’re working on your ticket and it has been fixed already.
Thanks
Hi. I’ve just purchased the plugin. I’m just trying to work out the shortcode so that I only display business category events on the business page.
I’ve got this so far:
[eventer_list month_filter=”1” calview=”yearly,monthly,weekly,daily,today,date_range” filters=”category,tag,venue,organizer” view=”modern” status=”monthly”]
Thanks in advance for the help!
Hi there
You are good with the shortcode, it just need to have the ID of your ‘Business’ category in the term_cats attribute like terms_cats=”72”.
For further assistance with creating a shortcode check the docs here https://support.imithemes.com/docs/eventer/events/display-events/ or open a ticket here https://support.imithemes.com/help/ticket/new
Thanks
i have a problem: I created tickets with a value of $5,000 but in the user view it appears crossed out as $5,000 and the price $5 https://ibb.co/NRXg2cs
There is an error in the prices in thousands, I am using the Chilean currency in WooCommerce settings. https://ibb.co/Xkf76Wcf
Hi there
Please open a ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.
Thanks
I am interested in this product, but I like to know if you have the below features,
1.. extra form fields
2. I saw woocommerce integration i need . but like to know if i need to create it as a product or as a service in woocommerce.
3.. I need to integrate Razorpay
4. Can i use with DIvi – will you be able to help me out
Regards,
Vijreyraghavan
Hi there
Thanks for your interest in the Eventer plugin.
1. Yes, you can add additional fields in the booking form and for individual registrants.
2. Woocommerce is seamlessly integrated in the Eventer plugin, you don not need to create any product/service manually. As soon as you create tickets for your events, the products gets created by own and linked to your events booking.
3. Any Woocommerce supported payment gateway will work with the Eventer plugin.
4. Yes, it works with DIVI theme. For any additional questions after purchase you can reach out to my support team.
Thanks
Can we send Event reminder email to all people who have register for particular event in bulk with custom time frequency like 7 days before, 1 day before, etc. ?
Hi there
This is something we are working on currently for a future update. Though I can’t say a date when it will be released.
Thanks
Hi, after the recent upgrade, the total amount for selected tickets stopped working correctly when tickets with different prices are selected. In that case, only the tickets from the last selected option are summed. Best regards
Hi there
Can you confirm if you are using Woocommerce bookings or standard bookings?
Thanks
Im using standard bookings
I see, thanks for reporting this bug. I just released a quick to fix this.
Thank you!
Great plugin and lot’s of good experiences, but unfortunately after the recent Woocommerce update e-mails with the attached tickets are not send to customers anymore. Is there a solution for that available?
Hi there
Thanks for your comment. Do make sure that you are using the latest version of the plugin i.e. v3.11
Also verify you have enabled the email template https://support.imithemes.com/docs/eventer/emails/#3-event-ticket-email-with-attachment and also it is not disabled per event basis.
If the problem persists then please open a ticket here: https://support.imithemes.com/help/ticket/new to get your website checked.
Thanks
Hello imithemes Crew
We are using your plugin for quite a while and are super happy with it. But there is a little issue, we would like to hide the remainings seats/tickets for our customers and only want to show when the course is booked. Looking through all available documentation and tried everything but still we could manage that. We are talking about this section:
eventer-ticket-remaining
Is there a possibility to hide it from your interface or do we have to do it manually with a CSS-Code?
Hi there
Available tickets count can be set to hidden per event basis and this option can be checked in the ‘Event Tickets’ section of your event post editor. See step 10 in the doc here https://support.imithemes.com/docs/eventer/woocommerce-bookings/tickets/
For more questions or concerns please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Thank you so much for your fast response. Works like a charm.
Have a great weekend. Greetings
Glad it helped!
Would you mind to add a review for the Eventer plugin from your downloads page https://codecanyon.net/downloads Would really appreciate it!
You too have a great weekend. Thanks
Plugin doesn’t send the tickets anymore after a recent Woocommerce update. Custom messages doesn’t come through to customers anymore and tickets are not visible in confirmation e-mail.
Hi there
Thanks for your comment. Since these are not known bugs and getting your website checked is the best option.
Please open a ticket here support.imithemes.com/help/ticket/new and my team would be happy to assist you.
If you believe these are bugs then report them by sending an email to envato[at]imithemes.com
Thanks
I need to install this plugin on a test web but when I try to unregister the plugin so I can use it on another domain? I get an error: “This is not a valid code.” I cannot create a ticket with your support team because my support period has ended.
Hi there
Send in your purchase code on envato[at]imithemes.com and I will register it from my end.
Thanks
Hi, Could you kindly add the change log for the latest update dated 28 May 2025?
Thank you!
Hi there
Thanks for your comment. Change log has been updated https://codecanyon.net/item/eventer-wordpress-event-manager-plugin/20972534#item-description__change-log
Thanks
