8948 comments found.
Hello, I’m experiencing an issue with Filter Everything PRO on my WooCommerce site and I can’t make the filters work correctly, even after trying all the suggested configurations.
Theme: Astra Builder: Elementor (used for general pages, not for the WooCommerce archive) WooCommerce archive structure:
- inside
Plugin version: latest Filter Everything PRO
Caching plugin: SpeedyCache (already cleared during tests)
Cookie plugin: My Agile Privacy (disabled for testing)
Problem: When I click any filter (for example “Scaldacollo”), the checkbox activates and the page seems to reload, but the URL doesn’t change and the filtered result is not applied (all products remain visible).
What I already tried: 1. Enabled AJAX for filters. 2. Tested several container selectors (.products, .ast-woocommerce-container, .woocommerce, ul.products.columns-5). 3. Rebuilt the filter set from scratch: Filter by Product Tag, Where to filter: Product Category pages, Apply filtering if page is: Shop Page / Product Category, Query type: Main Products Query. 4. Cleared cache and disabled MyAgilePrivacy completely. 5. Verified via browser inspector that the container exists and the HTML structure is standard for Astra.
Current behavior: If AJAX is disabled, the page reloads but no filtering happens. If AJAX is enabled, I get the message “It seems that this page doesn’t contain a container with the specified HTML ID or Class…”.
I think the plugin can’t detect the Astra product container or doesn’t hook into the WooCommerce query.
Could you please help me check if there’s a known compatibility issue with Astra + WooCommerce (and Elementor active), or if I should use a specific selector or JS hook?
I can provide screenshots or temporary admin access if needed.
Thank you in advance for your help! Alessandro
Hi Alessandro
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
With a link to at least one exact page where you tested the filters, so we can quickly check it.
Best Regards,
Victor
ok i sant by private message 
We have checked the page, deleted the old filter set (including the one from the trash), and created a clean one for testing purposes. Everything seems to be working properly, including the AJAX functionality. Please test it and let us know.
Perhaps the issue was with the filter prefix conflict.
Best Regards,
Victor
ok it seems to work great, thanks
Hi
When selecting an option from a filter set, the page reload and brings automatically the view at the top of the page.
Unfortunaley, the filtered content is displayed at the bottom of the page…
How can I change this behavior?
See
https://share.zight.com/4gupbe1AThank you for your help.
Simon
Hi Simon
Thank you for choosing Filter Everything PRO.
For that, you can use AJAX filtering. Please check this page with the instructions: https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
Victor
Hello!
Our website uses Filter Everything PRO (v1.9.1) and Elementor Pro’s Loop Grid for WooCommerce. We’re experiencing an issue where pagination doesn’t filter properly according to the selected filters on the Shop and Results (Product Archive) pages. Website link: https://tmmotoworld.stelixproject.com/shop/type-scooter/condition-used/
I’ve reviewed this guide: https://filtereverything.pro/resources/ajax-instructions-only/, and suspect the issue may be related to the HTML container (ID/class) used for the posts. Currently, we’re using .elementor-loop-container, which doesn’t wrap both the products and pagination—but it’s the only class that makes filtering work.
I tried assigning custom selectors like #main-loop and .main-product-loop to the container wrapping the Loop Grid widget https://postimg.cc/yWVkNkMF , but when filtering is applied, the page turns blank https://postimg.cc/jnLT70Qy
I also tried adding a custom wrapper class product-loop around both products and pagination via Elementor’s Custom Code, but in that case, filtering doesn’t respond at all. https://postimg.cc/s1vCKz7d
Could you please check if our Filter Everything settings are correct and advise how we can make the filters work properly for both products and pagination?
Thank you!
I’ve already sent the credentials to your team.
Hi Felix0314
Thank you for choosing Filter Everything PRO.
We have checked the site and, indeed, the issue is caused by a wrongly selected container for AJAX updates. This is the container that should be used in the AJAX settings: https://prnt.sc/h9yKmkQRmdVt
Best Regards,
Victor
Hi Victor, as mentioned earlier, I’ve tried using both #main-loop or .main-product-loop under the filter set HTML id/class, but the issue persists.
We have checked the site using the credentials, and the issue appears to be deeper.
It is likely caused either by a third-party plugin or by a JS code that builds the entire template. The JS code breaks when filtered using upper containers via AJAX, as it is not AJAX-compatible and only runs once during the initial page load.
What you can do is test it on a staging site: turn off all side plugins such as add-ons, translation plugins, and so on, and use the default 2025 theme. Then, create a simple test page with a Grid Loop and the filter using AJAX. Check that everything is working as it should.
If it works correctly, enable the plugins one by one and the theme to identify the exact cause of the issue. This will help determine the source, as this is not the default behavior of pages built with the Elementor.
Best Regards,
Victor
Hi Victor, I’ve tried disabling all side plugins, and switching to default 2025 theme, but the same issue persists. Interestingly, when I turn off AJAX for Filters, the filtering starts working. What could be the issue?
With AJAX turned off, the products can be filtered, but only the latest selected field is applied. For example, if I select “Touring,” all Touring types are shown; if I then select “Scooter,” only Scooter types appear — not both Touring and Scooter together, even though I selected two filters.
However, the top right sorting isn’t working either. When I select “Order by price: lowest,” the sorting condition doesn’t apply.
Staging site: https://tmmotoworld.stelixproject.com/shop/
Hi Felix0314
So we have set the main product filter on the “Common WordPress pages + Shop” and selected another query, the search one, in the “And what to filter” option: https://prnt.sc/ERVlDtGLmzBE After hitting the update button, everything seems to be filtering as expected.
As for the AJAX issue, it’s strange; the page itself loads as it should, but after some time, the products appear, suggesting some kind of lazy load, caching, or a similar feature. When using AJAX filtering, the JS code responsible for loading the products with a delay isn’t triggered again because it’s not AJAX-compatible. As a result, we end up with an “empty page,” While the products are actually there, it is just that the JS responsible for displaying them isn’t running, so it is without styles and simply hidden.
We fully recreated the same setup on our end. The query works the same, you need to choose the second one on the shop page, but on your back the products are not displayed (including images and titles): https://prnt.sc/MeJ22hTZS63p This makes us suspect that the issue might be related to the template being loaded separately with some JS or a similar mechanism, which is why it doesn’t work properly with AJAX filtering. However, on our back products are displayed right away: https://prnt.sc/79-StKIt2v75 Also, on our setup, the products are displayed right away on the front-page as well, while on your site, the page loads first, and only after a while the products appear. We cannot recreate that behavior, even though we tried a different approach.
Best Regards,
Victor
Hi Victor,
Thank you for your assistance.
Regarding the current JS issue, would you recommend simply disabling AJAX for filters? Also, for the filter set, since it’s currently set to display only on the Shop page, would I need to duplicate the same filter set for the Search Results archive template?
Even with filtering working now, I have another issue with pagination. I’ve set the Loop Grid widget to display a maximum of 15 products per page https://postimg.cc/qt4Dt80W/6feb0cf2 For example, when the “Touring (17)” filter is selected, the first page displays 16 products, leaving 2 empty grid spaces, and the remaining 1 product appears on the second page https://postimg.cc/p9BW8YjC
Is there a way to ensure that the first page always displays a maximum of 15 products, with any remaining products automatically displayed on the following page(s)?
Thank you again for your support!
As long as this JS behavior isn’t resolved, you can use the filtering without AJAX.
Regarding the products per page, this is not controlled by our plugin or how they appear on the next page; it’s all managed by Elementor and its addons. So, if you set 15 products, but 16 are still displayed, it may be pulling this setting from WooCommerce or another source. This is not handled on our side.
Best Regards,
Victor
Regarding the categories page, try both ways. Use a general filter first for all category pages; if it doesn’t work, it will require a separate filter set for each category. This means the queries are unique on each page.
Best Regards,
Victor
Hi Victor, okay sure, I will try according to your suggestions. Thanks for the support!
Hello there, Thanks for your amazing plugin.I’ve Just purchased the PRO Version. LICENSE KEY: 65be00f8-c18e-4c04-8fb9-e8be16e360ab I’m writing because i’m facing an issue on my website, as filters seems not to work properly. As you can see in the following video, i’ve created some woocommerce products with specific categories, but when I insert the Filter Everything widget, categories are displayed in frontend but seems there are no products associated to them and filters seems disabled. I’ve also created 2 filters related to ACF (Custom fields) fields, but also those are not working.
Can you please help fix the problem?
Video at this link: https://sharing.clickup.com/clip/p/t762976/e19f2b75-ccee-43a4-ae42-62c6aaecd4b6/e19f2b75-ccee-43a4-ae42-62c6aaecd4b6.webm?filename=screen-recording-2025-10-27-09%3A24.webm
Best Regards
Hi studioitc
Thank you for choosing Filter Everything PRO.
According to the video, you are still using the free version of the plugin. Please download the PRO version from CodeCanyon and install it on your site. (You do not have to delete or deactivate the Free version.)
After the installation of the PRO version, you can send the credentials to the wp-admin dashboard following this document so we can check those pages and configure the filters on them as an example.
Best Regards,
Victor
Dear Filter Everything Pro Support Team,
I’m writing because I’m having trouble activating my license on my WordPress site. I keep getting an “Unknown error” on the License tab.
Purchase Code: 10bd7b57-04a4-421f-a9bf-1a1a1546295d
Domain where I’m trying to activate: molino.solucian.cl
Diagnostic Tests Performed:
Code Deactivation: I deactivated all other plugins and tested activation with a default theme (Astra or Twenty Twenty-Four) to rule out conflicts. The error persists.
Connection Verification: The WordPress Site Health tool confirms that Loopback Requests and External HTTP Requests are working correctly, ruling out most firewall/hosting issues.
Site Management: I’ve checked the license page, and I don’t have access to manage or release active domains.
Request:
Please check the status of this license on your system. If the 2-site limit has been reached, please release any associated domains so I can activate it on the current domain (molino.solucian.cl).
Thank you for your assistance.
Email: ipefelipe25@gmail.com
Sincerely, [Felipe Aaron d5rzpsmdbt]
Hi Felipe Aaron
Thank you for choosing Filter Everything PRO.
Since we cannot access the site directly without a VPN, it returns the following message: https://prnt.sc/ftvsqxW-8cQF This means that the site or hosting provider is blocking connections from certain countries or regions, which is why you’re getting an unknown error.
Please use incognito mode in your browser during this process!
In order to get the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
After you obtain the license key, please send the credentials to the WP Admin dashboard following this document along with the attached license key, so we can activate it on the site manually.
Best Regards,
Victor
Hello, does this work with Dokan multivendor plugin?
Hi mbevia
Thank you for your interest in the Filter Everything plugin.
Yes, it should work without any problems.
Best Regards,
Victor
Hi. I am having trouble with ranged filters. I have two product attributes on woocommerce, one is called “Minimum screen size” one is called “Maximum screen size”. They are different attributes, but I would like to apply range filter from minimum to maximum. Is that even possible?
Hi RazSofer
Thank you for choosing Filter Everything PRO.
Unfortunately, creating a single range slider from two different numerical custom fields or attributes, such as “Minimum screen size” and “Maximum screen size,” is not possible.
You need to create two separate range filters, like height and width.
Range sliders rely on one numeric attribute or custom field that stores a single value per product. The slider then filters products from a smaller (min) to a larger (max) range of numerical values.
Since your data is split across two separate fields, a continuous range between them can’t be calculated.
Best Regards,
Victor
Hi, How do I import the filter widget while using Elementor? When I search the widget in Elementor, I can’t find it.
Hi verfsucces
Thank you for choosing Filter Everything PRO.
To find the filters widget in Elementor, go to the WordPress section in the left widget panel while editing the page with Elementor. Open the WordPress section and look for “Filter Everything – Filters”, that’s the filter widget.
Note: Using the search bar in Elementor won’t find it, so you need to browse manually through the WordPress widget section.
Best Regards,
Victor
Hello, I have a problem with the number of products that appear; only 5 are showing up, whereas my filters correctly count 7. Do you have any idea what the problem might be? I did change the number in the generic WordPress settings. Thanks
Hi zaza63
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with the issue where the counters and filtering are not correct, so we can check everything right away.
Best Regards,
Victor
Hi,
I’m currently implementing numeric range filters in Filter Everything Pro for my WooCommerce store and I’m focusing on the “Washing machines and dryers” category right now.
I’m trying to create sliders for product dimensions (width, height, and depth), but I’ve run into a few issues:
The slider displays higher default values than the actual product data — for example, I have a washing machine with a width of 40 cm, but the slider starts from 56 cm. Could you please tell me where I can adjust or control these minimum and maximum values? https://dagawagd.pl/produkty/agd/pralki-i-suszarki/I also need to add a “Depth” filter, which is a very important dimension for home appliances (especially washing machines and dishwashers). Is it possible to add a numeric range filter for this parameter as well, and how should it be configured correctly?
I’d really appreciate your help — this feature is crucial for customers who choose appliances based on dimensions.
Thank you in advance for your support!
Hi zibi0812
The _width custom field is a default WooCommerce custom field. From what we understand, this is the one that should be set to 40: https://prnt.sc/-f3hx1NROc9P
However, in the product settings, the width is empty: https://prnt.sc/XYr7jw0zdrOn
Here is the product with the values: https://prnt.sc/rIyYxZop7EAK
So, you need to configure these values in the product settings. It’s unclear where the other data is pulled from for product description, as there are multiple different custom fields on the products.
However, the “Szerokość (cm)” filter is created from the _width.
As long as the “Depth” is a custom field or a taxonomy containing only numerical values like 20, 20.1, and so on, you can create a range slider from it.
Best Regards,
Victor
Hello there, I’m writing here as requested in wordpress forum topic (see here: https://wordpress.org/support/topic/filters-not-working-39/)
That’s a presale question. Can you confirm that if I buy the PRO version of “Filter Everything” Plugin it will fix the issue described in the topic?
Thanks a lot.
Hi studioitc
Thank you for the reference.
Yes, this setup should work with the PRO version.
Regarding the question about the license, it is a one-time purchase with lifetime updates and 6 months of premium support. You can activate the license on two sites.
Just in case you get confused by the plugin settings with the PRO version, let us know right away, and we can check everything for you and even set up an example on your site.
Please note that support is available on business days from 08:00 to 16:00 London time. If you have questions and we are not responding, it may be because support hours for the day have ended, or it is not a working day. Typically, you can expect responses within 10 to 60 minutes during our working hours.
Best Regards,
Victor
atleast can i get refund, so it will be helpful for me.
Hi tomboyindiaofficial
In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.
Best Regards,
Victor
Seriously i didnt expect these answers from you people, i just wasted my money on this plugin, if it cant filter the variation images, so what is the point in it. atleast give me some solutions on that, i have tried a lot of php codes but still didnt work.
Hi tomboyindiaofficial
We are sorry to hear that.
However, please note that filtering by variations and their attributes is supported by the plugin, but displaying variation images during filtering is not a core feature and is not connected to the filtering functionality. It’s an optional enhancement, it is not part of the filtering functionality. Additionally, this feature is not mentioned anywhere in the plugin’s description or documentation.
If you’d like to display variation images dynamically, it would require custom coding. However, developing custom code or extending plugin features that are not included in the default functionality falls outside the scope of our support policy. Such extensions can be created on your own, or you can wait until we include this functionality in a future updates of the plugin.
Best Regards,
Victor
Hi, i added filters sets of color and size to my product category pages, but when i apply filters the colors are not changing. instead the products which are having those color variations are showing up. the variation images are not showing.
Hi tomboyindiaofficial
Thank you for choosing Filter Everything PRO.
Yes, that is the current behavior. If this is a variation product, you will see the parent product and its default image. However, there has been a discussion about displaying the variation images as well (if they exist). This feature is only in the planning stage for now, with no exact release date yet.
Best Regards,
Victor
Hi I’ve purchased Filter Everything pro plugin for Wordpress. Currently that plugin in locked due to requirement of license code.
I have my license code, but if I enter it into Wordpress license section, and press “Activate”, then Wordpress gives me an “Unknown Error”.
Can you please provide support in this regard.
Hi adriaan12
Thank you for choosing Filter Everything PRO.
This happens when the connection to the license server is blocked on the hosting side, or vice versa. In such cases, we can manually activate the license on the site.
For this, please send the credentials to the wp-admin dashboard following this document. Additionally, attach the license key that you are currently using.
Best Regards,
Victor
Hi, I’ve send my credentials to FE support.
Hi adriaan12
Thank you for the credentials. Please send the license key as well — the one you enter in the license tab via PM: https://codecanyon.net/user/fe_support
Best Regards,
Victor
I’ve uploaded my license key to the support team.
Everything is activated. As long as the plugin is not fully deleted, the license will remain active.
Best Regards,
Victor
I had punched the pro version filter everything yesterday, the code does not work! please send me ASAP a code that works! thank you.
I need the plugin code, the code that you gave does not work.
Hi lona12124
Please note that the CodeCanyon purchase key and license key are two different things.
Please use incognito mode in your browser during this process!
In order to get the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Best Regards,
Victor
Does the agency have any Black Friday promotions or discounts?
Hi NestorLimbb
Thank you for your interest in the Filter Everything plugin.
As far as we remember from last year, there were general Black Friday discounts on the site itself, and we took part in them. However, we are not sure how it will be this year. If we get any updates on this matter, we’ll let you know right away in this comment thread.
Best Regards,
Victor
Hi NestorLimbb
A small update: the discounts are currently applied.
Best Regards,
Victor
Hi lona12124
Thank you for choosing Filter Everything PRO.
We are not sure which exact “billing receipt” you are referring to. However, if you purchased something, including our plugin, on the Envato marketplace, all transactions are handled by Envato, not by us. Perhaps these pages will be useful for you:
https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-Invoiceshttps://help.market.envato.com/hc/en-us/articles/204159940-A-Buyer-s-Guide-to-Your-Statement-Documents
Best Regards,
Victor
Hi, I’m currently using Filter Everything PRO and I have a question regarding attribute filters. I need to create a filter that includes around 100 attribute terms, but I would like to avoid adding them manually one by one. Is there a way to automatically display all available attribute terms in the filter, without having to select each one individually? Ideally, I’d like the filter to dynamically include all terms associated with products, or even all terms regardless of product assignment. If this is not currently possible, is there a workaround or hook I could use to achieve this? Thanks in advance for your help! Best regards,
Hi Onvia
Thank you for choosing Filter Everything PRO.
Unfortunately, the filters have to be created manually. The upcoming 1.9.2 plugin version will include an automatic filter set builder, but it will be for example purposes only, containing a few filters in the filter set for each available post type and related taxonomies as filters.
Theoretically, such functionality can be implemented, but there are many hidden issues with this approach. These include the time required to create all filters automatically, the amount of data being processed, and the script execution time on the server, along with other server settings that could cause the process to stop if it exceeds the allowed execution time or other limits. However, functionality like this can be presented in future updates.
Best Regards,
Victor
Hi Pudis
Since you are using WPML, you need to turn on the Filter Set translation. Please check this page: https://filtereverything.pro/resources/with-wpml-polylang/
You should create a filter set for each language. Please note that during translation, the filter set does not duplicate the filters inside it, so you need to edit the filter set and add the required filters for each language.
Best Regards,
Victor
Great. We using wpml and now looking forward how to translate only these filters names created in ACF groups – https://prnt.sc/wSu2gN8tQ5u5
So there are two options: either create separate ACF fields for each language, or if this is a checkbox custom field, add multiple language options and apply only the required options to the products in each language. In the filter set, choose which options to include or exclude if needed; usually, hiding empty filter terms will do the job.
One more option is using custom code. You can use the hook to modify the terms before they are displayed. For more information on the hook, please check this page: https://filtereverything.pro/resources/hooks/
Best Regards,
Victor
i think only second option is available for us, because ACF fields generated for both languages.
Yes, this is the best approach to take at the moment. As far as we know, it may be changed in future updates, providing more options. At least that’s what we heard from the development team.
Best Regards,
Victor
We need Your help with these 5 strings created in ACF, they should be Latvian language. How to use hooks to achieve this? 2 in here – https://prnt.sc/eZEU8xsmjMAC and 3 these: Dviejų dalių Trijų dalių Teleskopinis
They are in these pages: https://virenda.lv/kategorija-noma/lietoti-iekraveji/lietota-noliktavas-tehnika/ https://virenda.lv/kategorija-noma/lietoti-iekraveji/lietoti-elektriskie-iekraveji/Hi Pudis
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
This way, we can check how you created the translations and so on, in order to provide the solution. Also, under perfect circumstances, it would be great if you could provide access to the staging site, so we can check everything without any worries about the site’s functionality.
Best Regards,
Victor
Hi Pudis
We have checked the site, and currently, you are using the same custom field for different languages; this will not work (ACF field translation will not work). Here’s what you can do:
1) For example, this custom field: https://prnt.sc/0Qx1AYbhVRzd has three values in one language. What you can do is add three more options in another language and apply both language options to products. Then, in the filter set for one language, use these options: https://prnt.sc/dmiqmkizWuuf to exclude the options from the other language. Do the same for another language.
2) This is the second option and better: create separate custom fields to be used only for each language. For example, use sandeliavimo_technikos_tipas only for Liet and sandeliavimo_technikos_tipas_lat for Lat. Then, create a filter for Liet from the custom field “sandeliavimo_technikos_tipas”, and for Lat, create a filter from the “sandeliavimo_technikos_tipas_lat” custom field.
Best Regards,
Victor
i think 2 option is much faster, ill try to do it
But its still hard to understand. If we create another language sandeliavimo_technikos_tipas_lat, how to assign it to latvian language products? we use translation manager, so we cannot assign options for different languages.
So, for this, all you have to do is apply both custom field values to your products.
Example:
Product 1:
custom_field_liet
custom_field_lat
Both custom_field_liet and custom_field_lat have the same values, but in different languages. So, for the Liet filter set, you will use the custom field custom_field_liet, and for the Lat filter set, you will use custom_field_lat.
Best Regards,
Victor
its working, we do now fot other products. Thank You.
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