Please consider adding messaging APIs like Mailgun, Mailjet, etc. in future updates. Many of us use GoDaddy, and they don’t allow SMTP for bulk emails. I hope you’ll consider it and that I’ll be able to purchase it. Excellent script.

in the DB table sb_messages store my arabic messages in this format

كم سعر المنتج

can you please guide me to fix and store in arabic letters correctly

I’ve been trying to reach your support team for the past three days regarding a domain migration. Could you please assist me with this?

ello Support Board team,

I’m experiencing difficulties connecting my WhatsApp Cloud API (Meta) application to Support Board.

The application was created correctly in Meta for Developers and is fully functional and approved by Meta, including:

Verified business number;

Valid and active access token;

Webhook configured and successfully validated in the Meta dashboard.

However, Support Board does not provide any visible feedback about the connection status — there are no success messages, error alerts, or logs indicating whether the integration was completed or failed.

I have already reviewed all the official documentation and followed every step provided, but the connection simply doesn’t establish and shows no diagnostic output.

Additionally, there is no human support available, only automated AI responses, which unfortunately do not solve the problem.

I kindly ask for your assistance with the following:

Please verify if there is any known issue with the integration of the official WhatsApp Cloud API.

Provide detailed instructions on how to correctly configure the Configuration URL, Secret Key, and Cloud API numbers.

If possible, connect me with a human representative to follow up on this case.

Thank you very much for your attention and support.

This is with Free API from Gemini?

this is work with Sngine? (give auto support)

I tried demo on cloud.board.support but I found that emails are not getting converted into ticket. If anyone is sending mails I am not able to see in support board admin panel unless I synchronise again and again. Every time I have to click on synchronise to see new mails

İs it possible to create Demo access like in support board sote? İf yes how to enable it please

Can we set status or any label to customers so we can distinguish between them in board view especially the leads so we can reply only on support board no need to other app to handle leads prospecting progress? It will be Big feature to replace CRM

How to enable Google login. I can’t see any documentation for it.thanks

Hi Federico, I’m so happy to see the new features your’re amazing developer Google login and registration TidyCal & Calendar integration A lot of features for articles Thank so much and keep going

I recently purchased the SaaS version of your application, and I must say it’s truly impressive. It’s evident that your team has put marvelous effort into enhancing the app with such a wide array of features, options, and practical use cases. I hope you continue to update and improve it moving forward.

That said, I’ve encountered an issue that I’d like your guidance on. I’m using the OpenAI Assistant integration, but some messages aren’t receiving responses from the assistant. Upon checking the OpenAI Assistant thread logs, I noticed that these messages weren’t even sent to the assistant in the first place. Could you advise on how to fix this problem or prevent it from happening in the future? What might be the underlying cause?

Thank you for your support—I look forward to your insights.

as saas version 1-how to offer discount to my users? 2-can discount bypass the max qouta?

Application is not working since yesterday.. probably because of an update?

Bonjour,

Comment allez-vous? My name is Kym.

I am thinking of purchasing this for my agency and must know if your plugin is compatible with a few plugins I use for my client sites.

Firstly, is it compatible with WP Snippets AI: https://wpsnippets.ai

Also, is it compatible with Yoast SEO: https://yoast.com

Merci, Kym

Please fix the missing delete button in Flow Connect. Also, check the flows themselves; they’re working quite poorly. In QA, note that when you use Tools Calling POST, you’re sending the header and values ​​as null.

Please resolve the core functionality issue; each update fixes three things and breaks four.

Just a minor mistake
script > media see you have bymistakenly uploaded fules folder copy in SaaS version
Hope you remove it

Changelog for new update?

When the chatbot is activated with OpenAI and talks to a user, can we see their conversation on the dashboard?

One important suggestion:

Please add a feature that asks users for their name and email when the agent is inactive or takes time to respond, without requiring any login, similar to how other chat systems work.

For instance, when no agent is online, a small form could appear saying: “Please enter your name and email so we can get back to you as soon as possible.” This helps capture leads and ensures users can still be contacted even if the chat is unattended.

Hi, I renewed support. And I can’t install this. It doesn’t work. I need help.