1006 comments found.
Demo links are not working.
Let me fix it, sir.
Hello,
I will post about belows. Please help me.
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Additionally, the Mailgun setup is not working.
The multi-language settings are not being reflected (not applied).
I request support regarding the issues listed above.
I haven’t submitted a rating yet, but I will give you a good rating if the support is excellent.
https://drive.google.com/file/d/1yjYEUtYrcYbeCvZHiLggPgtMJwWHyFtk/view?usp=drivesdkI posted about some issues. (#2025101621).Please help me.
Thank you, sir, for creating the support ticket and sending it to our support team. We will fix all of your issues as soon as possible.
Thank you.
Could you please help me resolve this issue?
Hello Sir,
Our team has replied to you under the support ticket. Please follow up there for further assistance.
Thank you.
Getting error 500 when trying to edit admin timezone & password, PLEASE CHECK MY TICKET ON YOUR WEBSITE. Please suggest how to Fix, ASAP
Hello Sir,
I have replied to all of your support tickets.
Thanks.
Details provided please check
Please check my ticket
Hi,
Can you make this script compatible & integrated with “MSG91” sms API?
Its another alternative SMS provider similar to Twilo.
Hello Sir,
Yes, We can integrate this as Paid customization.
If you are interested, Kindly create a support ticket from here: https://support.imjol.com/
Thanks
Hi,
Ok great, but what about doing this particular SMS integration from an author on envato.
SMS Gateway – Use Your Android Phone as SMS/MMS Gateway (SaaS) https://codecanyon.net/item/sms-gateway/21419519Hello Sir,
If the SMS Gateway script allows and provides APIs, then we can integrate the gateway.
Thanks
Hello, Can my clients use their own domain email to send bulk mail?
If it’s yes so Have they register their own domain email with providers like amazon, mailgun…?
Thanks!
Hello Sir,
For Amazon and Mailgun, Its require to verify domain.
They can verify their domain for mailgun from Application.
Thanks
For Amazon and Mailgun, Its require to verify domain.
How can I check in demo?
Thanks!
Hello Sir,
After creating a Mailgun email server with valid credentials https://prnt.sc/KbdUhIKpy4QH you will see the Manage Mailgun Domains button https://prnt.sc/wvZTn-FTh1Eq From there, you can manage your domains.
Thanks
Hello, Please check and answer Ticket #2025031535. The explanation of the SMS price setup is unclear. How can we choose the price as an admin, because the price is different for each country? For example, another platform has a calculator like this one: https://www.omnisend.com/pricing/#sms Twilio is more expensive than other platforms. How can we compete with them? Which provider do you suggest for emails and SMS?
Hello Sir,
The Support ticket has beed responded, Kindly check now.
Thanks
Hi,
Is there a way I can integrate this software API mailing feature into a laravel based shopping script from the following author shown below?
https://codecanyon.net/item/shofy-ecommerce-multivendor-marketplace-laravel-platform/51119638Hello Sir,
Apologies for disappointment, Api support is not available.
Thanks
The last response I got on my support ticket is over 2 weeks now through my email by Tanbir Ahmed.
I sent a reminder to the same email 7 days ago and yet no response.
Kindly check and respond because this delay is affecting my project progress.
Ticket #2025071582
Hello Sir,
Your support ticket has been responded to. Kindly reply through the support portal.
The support team will resolve this promptly.
Thank you.
I have sent you all the details requested through through the support portal. I will be waiting for resolution
Hello Sir,
The Support team investing your issues.
Thanks
Presale question….is the code open source if I need to make changes? Does the SMS campaign have an unsubscribe option?
Hello Sir,
Yes, you can make any changes as per your requirements. However, please note that this may affect future updates.
For SMS campaigns, the unsubscribe option is not available. It is available for email campaigns.
Thank you.
Good afternoon,
Could you please assist me in fixing an issue on the website? After a purchase and setup, there is an error on the marketplace: filesize(): stat failed for /home/u229861326/domains/viralbirds.com/public_html/public/storage/
I have already sent a ticket regarding this issue (Ticket #2025081593).
Thank you,
Best regards,
Hello Sir,
Your support ticket has been responded to. Kindly check it.
Thanks,
Hello, your script has api that i can connect it via api for other applicatin?
API support is not available.
Hello,
I have purchased Maildoll and attempted to set it up, but I encountered an error when trying to link the SMS service at /sms/test-connection/1. the Marketplace.
I’ve already submitted a support ticket (#2025081592) and provided the necessary credentials to grant access.
Could you please assist me in resolving this issue?
Thank you and best regards,
Hello Sir,
Your support ticket has been responded to. Kindly check it.
Thank you.
Homepage design is not good, it needs to be improved.
Thanks for your Suggestion, We will implement this to our Future updates.
Hello,
Do you have WhatsApp campaign as well in this? if not then when you coming with the WhatsApp campaign?
Hello,
We don’t have this feature. If we get enough request on this, We’ll implement to our future updates.
Thanks.
Is saas allowed in Regular License?
Maildoll is itself a SaaS, so you can use it with a regular license.
Instead of Database Port Number, can I use localhot?
Hello Sir,
If you are using a local database in your local environment, you need to specify the local database port number. It is mandatory to set/pass the database port.
Thanks
Please suggest what to do with update-patch-6.11.6.zip folder? I have created a Ticket but didn’t get any response.
Hello Sir,
Your support ticket has been replied to. Could you please check and confirm?
Thanks
Automation workflow?
Hello da-root,
Currently, we do not have this feature available. However, we are planning to include it in one of our upcoming updates.
Thank you.
Hiya,
does this system allow users/clients to add their own email/SMS providers?
I do not want to provide that part of the service, just the platform for messages to be sent.
Thanks.
Hello,
No, Email and SMS Provider setup option is available for only application admin.
User can set up their own sender email and sender name.
Thanks
Dear IMJOL Support Team,
I’m reaching out once again with deep disappointment.
How many times do I need to request support before this issue is taken seriously? I have reported the 500 error in the Maildol script more than 10 times now — via WhatsApp, your support panel, and the support WhatsApp channel. Despite all these efforts, I’ve received no proper response or resolution.
I had expected better support and accountability from your team. This ongoing silence and lack of action is both frustrating and unprofessional. Please address this matter urgently — I’ve waited long enough.
Looking forward to a resolution without further delay.
Hello Sir,
We sincerely apologize for the delay — our team was on leave. Kindly create a new support ticket or email, and we’ll resolve all your issues without further delay.
Thank you for your patience!
