Maildoll is an excellent email marketing application, regularly updated script on time and with excellent graphics. The app interface is easy to use for all users and there are no glitches or complications with any feature. The entire SoftTechIT team presents facts and solutions, not words, to solve any problem and their priority is to leave all customers satisfied.
Author response
Thanks
Their customer support is excellent. They are responsive and fix any issues that you may have. So if you run into any problems please just use their 5 star support system.
While I liked the design of the script, there were too many bugs in regard to the subscribers and groups function, and customer service was not really able to consider a fix. No sort or search feature for subscribers, when adding subscribers to an established group list is clears all the current subscribers and you have to go find them again to re-add to the list. If wanting to add to list you have to find all subscribers and re-create. Defeats targeted audience possibilities. Had to go with another script.
Author response
Hello Livewiremaxx,
Sorry for the inconvenience ,
Please mention your support ticket number.
We will solve your issue as soon as possible.
Thank you.
I must correct myself, these guys really changed my way of looking at softtech-it.
I had a bug on my script but the way these guys went beyond their limits to help me fix it when I look into my chat with them I can see there is a big list of chats that I had with them in just the past 5 days, and I am sure people generally do not do things beyond their limit but these guess really went long way with me in fixing it.
Thank you softtech is glad to work with you.
now i am not worried about the bug when i can have great developer like these.
Al Amin from softtech-it went above and beyond to help me. Excellent support and a great product.
I must insist that sometimes we don't only buy a product, we establish a long relationship with a developer. Some authors in Envato Market won't be your partners in the long run, but softtech-it team will be,.Outstanding services!
WIsh them all the best.
N.
There had been some problems, to make the software work on my webspace.
So, in the beginning i really was nerved and the tool seemed to be useless.
BUT....
The Author gave me a great support and was really impressive and took the time to find an solution for me.
And everything was relaxed again...
The Tool himself is pretty cool.
It takes a time to configurate it but if it is running, it is amazing.
I have searched thoroughly for an application with excellent UI and I must say Maildoll is by far the best. Excellent UI and Great and highly helpful support team. Thanks, guys for your support.
Author response
Thank you. It means a lot.
Maildoll is an excellent email marketing application for anyone. The application interface is simple to use and there is no ambiguity or complication with any feature.
One of the greatest things about this application is the support quality. The team is fully dedicated to guiding and helping you in whatever ways possible making sure that the application works the way you want it.
The customization team is a great team of hardworking guys. Keeps you up to date with the level of work done and whatever is needed. Friendly and responsive to messages. Their dedication to making sure that the app functions as described and that your requested customization is completed is second to none.
If you're searching for an email marketing application, they come highly recommended.
Thank you for the great support and application.
Author response
Thank you. It means a lot
The front end has improve a lot within short time. Am the support team is great. overall wonderful script. it will great to also imporve the documentation with lots of examples.
Best Support
Author response
THANK YOU, for the wonderful review and for taking the time to share your feedback with SoftTech-IT.
Earlier I had an issue because my hosting didnt have php8 which maildoll requires. But the developer went far and beyond to help me out, and even allowed me to install on their server temporarily. Maildoll has many amazing features, and has a great UI/UX. I have reviewed and tried many, and this by far is extremely professional.
Author response
THANK YOU, for the wonderful review and for taking the time to share your feedback with SoftTech-IT. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. <3
by royns 2 years ago
Hello everyone, please ignore my previous review about support. They have responsibly taken care of all the issues I had explained about. Excellent customer support, I can even tell you they went the "extra mile" in helping me. Now, MailDoll works beautifully great!!! better than I expected, so forget about considering other software alternatives. This is the deal!
Thank you MailDoll team...!
Author response
THANK YOU, for the wonderful review and for taking the time to share your feedback with SoftTech-IT. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. <3
Very good product.
Author response
THANK YOU, for the wonderful review and for taking the time to share your feedback with SoftTech-IT. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
I test this application for some days and it is great. I like it very much and i wish you success !
Author response
Thank you so much for your great review
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