Thanks for your interest regarding our item. This system is not allowing any other external system by API. Push notification is available for the mobile app not for the web application.

According to our records, your item support period expired in April 2022 — more than 40 months ago. During this time, you’ve continued to benefit from 60+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

NEW FEATURES
- The Core : Where Futurism Meets Simplicity
Introducing The Core, our latest homepage design crafted for a sleek, modern experience. Clean, intuitive and visually striking - The Core elevates your website’s look while keeping navigation effortless for your users.
- New Header 6 : Sleek, Smart, Seamless
Our new header design built for modern websites. Minimalistic yet powerful, it keeps navigation effortless while giving your site a polished, professional look.
- Introducing the Newly Designed Announcement Bar (Top Bar)
Turn your top-bar into a spotlight! Display scrolling offers, updates or announcements with custom text, links, colors and images across your entire site.
- Smarter Product Listings : Simple, Fast, Filtered
Enjoy a fresh new design and advanced filtering to help customers find exactly what they’re looking for - faster and easier than ever.
- Fonts Just Got Personal! : Choose Your Font
Pick the perfect font to match your brand- frontend and backend, everywhere!
- Custom Label for Product Box
Admins and sellers can now create and manage eye-catching labels right on product thumbnails - perfect for highlighting offers or special items.
- Secondary Image on Hover
When users hover over a product thumbnail, the second uploaded image will automatically appear - giving customers a quick visual preview of the product from another angle.
- Animated Product Preview (GIF Support)
Add life to your products! Upload GIFs in product descriptions and thumbnails to show movement, 360° views, or creative animations that attract more buyers.
- Redesigned Product Page Experience
Experience a cleaner modern Product Page with redesigned add to cart buy now and product variation sections in the top right, along with a brand-new Image Viewer for a seamless shopping experience.
- Sticky Product Smart Bar : Never Lose Sight of Your Product
Meet the Sticky Product Bar - your product’s spotlight that never fades. As shoppers scroll, key details like thumb image, title, price and add to cart stick with them, keeping attention sharp and making every click count.
- Custom Sale Alert
Admin can now create personalized sale alerts, select products, and showcase them on the frontend - boost your promotions instantly!
- Custom Product Visitor
Showcase product popularity like never before! Admins can set a custom visitor range for each product, visible on the product details page to boost engagement and trust.
- Turn Reviews into Rewards with Club Point Add-on!
Customers can now earn points for sharing product reviews! Reward feedback, boost engagement, and keep your shoppers coming back for more.

IMPROOVEMENTS
- Smarter Product Thumbnails
Product thumbnails just got smarter. On hover, variants now prompt a select option while single products go straight to cart, making shopping faster, intuitive and seamless for your customers.
- Enhanced SEO with Meta Keywords
Boost your store’s visibility with meta keyword fields added for products, brands and categories empowering admins and sellers to optimize SEO effortlessly.
- We’ve Musked the Twitter Icon with X
The Twitter icon is now updated to the official X logo for a modern consistent look across your site.
- Product Video in App
You can now showcase your products with ease - even a single video will now display seamlessly in the app for a smoother shopping experience.
- Smart Category Selector
Selecting a subcategory now automatically selects its parent category as well.

FIXED BUGS
- Digital Product Buy Now option is now fully functional for a smooth and reliable checkout experience.
- Helpline number removal in admin now correctly reflects on the frontend.
- Wishlist removal issue resolved allowing products to be removed smoothly and effortlessly.
- Single video upload issue resolved, now allowing videos to appear seamlessly in the app.

Okay bro I was just asking if the product image have been fixed or not. I saw this update that’s why am asking

“Enhanced SEO with Meta Keywords Boost your store’s visibility with meta keyword fields added for products, brands and categories empowering admins and sellers to optimize SEO effortlessly.”

Btw am still saving money to customized which u guys have told me so I will definitely pay but now am just asking about the image seo which u said have been noticed and it’s in pipeline because if a product image have been edited with rich SEO names to rank for image searches but once it’s uploaded in the admin dashboard the name is changed automatically.

Once again since this image name changing have been identified as a global or general issue I don’t need to pay for it to be fixed.

Alright, then please wait for the next update instead of posting unnecessary comments every day. As mentioned earlier, repeatedly commenting like this only wastes our valuable support time, which is unfair and quite unprofessional toward customers who have valid support renewals.

According to our records, your item support period expired in May 2022 — more than 40 months ago. During this time, you’ve continued to benefit from 80+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

Hello ActiveITZone,

Thank you for reminding me about the support renewal. However, as per Codecanyon/Envato policy and your script’s own policy, I am entitled to free lifetime updates.

I’m requesting you to please fix the issue that appeared after your recent version 10 update. The error is coming from your end, not mine — my website was working perfectly fine on version 9.9.9. After updating to the latest version, the site broke.

If the problem had been caused by me (such as deleting files, editing code, or making other changes), I would understand the need for paid support. But since this issue was introduced in your latest update, I am simply requesting that you fix it.

Thank you once again for your understanding and support.

If this issue is identified as a global or general issue, you will certainly receive a free update once it is resolved. Our team will review the matter, and if the issue is confirmed, an update will be released accordingly.

Form which version you were intended to update the project? For item support please send us item support ticket from here http://support.activeitzone.com

please check ticket id 3250

from v9.9.9

On regular office time our support team will assist you cordially. No worries.

Did you download the files today?

Yes, I uploaded and updated it today. I can access the admin panel of my website, but the frontend shows a 500 error. The admin section shows version 9.9.9 instead of version 10. I’ve encountered this issue before, and you fixed it immediately. You made us happy today because I saw the big improvements you’ve made, and I’m really pleased. I hope you’ll resolve these issues soon. Thank you very much!

Ok we will check this issue and if we get such issue we will solve and will re-update.

Please maintain one single comment for easy and fast communication .

okay

NEW FEATURES
- The Core : Where Futurism Meets Simplicity
Introducing The Core, our latest homepage design crafted for a sleek, modern experience. Clean, intuitive and visually striking - The Core elevates your website’s look while keeping navigation effortless for your users.
- New Header 6 : Sleek, Smart, Seamless
Our new header design built for modern websites. Minimalistic yet powerful, it keeps navigation effortless while giving your site a polished, professional look.
- Introducing the Newly Designed Announcement Bar (Top Bar)
Turn your top-bar into a spotlight! Display scrolling offers, updates or announcements with custom text, links, colors and images across your entire site.
- Smarter Product Listings : Simple, Fast, Filtered
Enjoy a fresh new design and advanced filtering to help customers find exactly what they’re looking for - faster and easier than ever.
- Fonts Just Got Personal! : Choose Your Font
Pick the perfect font to match your brand- frontend and backend, everywhere!
- Custom Label for Product Box
Admins and sellers can now create and manage eye-catching labels right on product thumbnails - perfect for highlighting offers or special items.
- Secondary Image on Hover
When users hover over a product thumbnail, the second uploaded image will automatically appear - giving customers a quick visual preview of the product from another angle.
- Animated Product Preview (GIF Support)
Add life to your products! Upload GIFs in product descriptions and thumbnails to show movement, 360° views, or creative animations that attract more buyers.
- Redesigned Product Page Experience
Experience a cleaner modern Product Page with redesigned add to cart buy now and product variation sections in the top right, along with a brand-new Image Viewer for a seamless shopping experience.
- Sticky Product Smart Bar : Never Lose Sight of Your Product
Meet the Sticky Product Bar - your product’s spotlight that never fades. As shoppers scroll, key details like thumb image, title, price and add to cart stick with them, keeping attention sharp and making every click count.
- Custom Sale Alert
Admin can now create personalized sale alerts, select products, and showcase them on the frontend - boost your promotions instantly!
- Custom Product Visitor
Showcase product popularity like never before! Admins can set a custom visitor range for each product, visible on the product details page to boost engagement and trust.
- Turn Reviews into Rewards with Club Point Add-on!
Customers can now earn points for sharing product reviews! Reward feedback, boost engagement, and keep your shoppers coming back for more.

IMPROOVEMENTS
- Smarter Product Thumbnails
Product thumbnails just got smarter. On hover, variants now prompt a select option while single products go straight to cart, making shopping faster, intuitive and seamless for your customers.
- Enhanced SEO with Meta Keywords
Boost your store’s visibility with meta keyword fields added for products, brands and categories empowering admins and sellers to optimize SEO effortlessly.
- We’ve Musked the Twitter Icon with X
The Twitter icon is now updated to the official X logo for a modern consistent look across your site.
- Product Video in App
You can now showcase your products with ease - even a single video will now display seamlessly in the app for a smoother shopping experience.
- Smart Category Selector
Selecting a subcategory now automatically selects its parent category as well.

FIXED BUGS
- Digital Product Buy Now option is now fully functional for a smooth and reliable checkout experience.
- Helpline number removal in admin now correctly reflects on the frontend.
- Wishlist removal issue resolved allowing products to be removed smoothly and effortlessly.
- Single video upload issue resolved, now allowing videos to appear seamlessly in the app.

According to our records, your item support period expired in November 2023 — more than 34 months ago. During this time, you’ve continued to benefit from 50+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

Nvm. Ignore what I said

Multi vendor process is with the main item. For multi vendor process you will not need to buy any separate addon. Here is the addon list for this item https://prnt.sc/ICn_qnGXbc4h

Can you list what feature will come in basic item?

Please visit this page: https://codecanyon.net/item/active-ecommerce-cms/23471405 . All the details here represent the main item only, while addon features are showcased separately. Have you explored our demo yet? You’ll notice that on the admin side, each addon is clearly marked with its own sticker for easy identification.

According to our records, your item support period expired in November 2023 — more than 34 months ago. During this time, you’ve continued to benefit from 50+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

According to our records, your item support period expired in November 2023 — more than 34 months ago. During this time, you’ve continued to benefit from 50+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

According to our records, your item support period expired in November 2023 — more than 34 months ago. During this time, you’ve continued to benefit from 50+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

According to our records, your item support period expired in May 2023 — more than 35 months ago. During this time, you’ve continued to benefit from 50+ major updates packed with new features, enhancements, and performance improvements — all the result of our team’s consistent effort, expertise, and ongoing development investment.

It’s neither reasonable nor fair to expect continued personal support without maintaining an active support license. Therefore, we must insist that you renew your item support package to regain access to technical assistance and to respect the value of the work you’ve been benefiting from.

Yes, this item includes a complete Delivery Boy management system right from the admin panel — giving you full control to add and manage delivery personnel seamlessly. Here is the screenshot
https://prnt.sc/4EdVnggKRTen
For delivery boy login you can also available to have the web panel too. We make the entire demo for our customer before purchase so please check this from this below link
https://demo.activeitzone.com/ecommerce/deliveryboy/login
To unlock the full functionality, you’ll need the Delivery Boy Addon — a sleek, efficient, and performance-driven module that enhances both delivery speed and customer experience.

The question is simple, do i need delivery boy app addon to have to be able to create delivery boys from web admin panel?? Yes or No? Thank you

Yes you will need to purchase the delivery boy add on too. Already we said you on the another comment https://prnt.sc/g0xyAgBUbsCp

We’ve noticed that your item support has been expired for over four years, which is quite a long time. During this period, our team has continuously invested significant effort to make the item more powerful, feature-rich, and user-friendly for our valued customers. So please renew you item support pack to make it fair.

This may issue for your server setup and server end memory limit. It’s not dependent for the item. For this item support we will need to check your project from your server end. So please send us item support ticket from here http://support.activeitzone.com
According to your account details it has been seen that your item support time is expired so please renew item support pack.

example of the above question: is i want to sell my product under category “E” then why would the category “B” be automatically selects as well

This feature is designed to enhance search precision and keep your store’s categories perfectly structured.

For example, if “Electronics” is your parent category and “Mobile Phones” is a subcategory, selecting “Mobile Phones” will automatically include “Electronics” as well. This ensures every product is logically grouped, easier to navigate, and more discoverable for customers — helping them find exactly what they’re looking for in just a few clicks.

Thank you so much for being with us since 2021. According to your account information, your item support has been expired for around four years. During this time, we’ve continuously worked to make the item stronger, more feature-rich, and user-friendly for our valued customers. We truly hope you can appreciate the ongoing effort and dedication behind these improvements.

Please note that we only release updates after receiving proper confirmation of their stability and assurance. You may not face any issues from the item itself if you maintain the proper way of update.

Sorry to hear about the issue you are facing. Please check the server end status and maintain the installation process. Please re-download the files. We hope your issue will be solved. Or else you can send us item support ticket from here http://support.activeitzone.com