6734 comments found.
when will the latest version 7.2 be released?
Smart School upcoming update is under development and expected to be released by December 2025 or January 2026.
Will http based sms api use queue method ? Because hitting 3000 sms for student present can lead to missing the sms sending
Unfortunately, a message queue system is not currently available in Smart School for SMS delivery. We do have plans to introduce queue-based processing in future updates to help ensure notifications and bulk messaging function more efficiently under high user load.
When we have queue ? Any idea ? 2025 ?
Message queue system is not included in the upcoming version of Smart School which is expected to be released by December 2025 or January 2026. We cannot confirm it right now, but we will try to add it in the next update of Smart School.
Can I expect it by March 2026 ? Actually for next session it should be implemented ,
Please note that we cannot confirm any feature until it is scheduled for a version update. The Message Queue system is not planned for the upcoming release, so we are unable to confirm it at this time. Once the upcoming version is released, if the Message Queue system is scheduled for the next update, we will confirm it accordingly.
hi, any plan to advance the audit trial it is very unclear, difficult to dermine what hapenned
The current Audit Trail already includes the necessary information required for tracking system activities, so we do not have immediate plans to expand it further. If you believe any specific data or functionality is missing, please share your suggestions by raising a General ticket on our support portal https://support.qdocs.net/ so we will discuss and review it. .
For example what i can understand from this :
Record deleted On student applied discounts id 2244 and subinvoice id1 Super Admin (9000) 41.xxx0.12 Delete Windows 10 Chrome 14xx0 22-10-2025 15:37:13 https://postimg.cc/cK0nFV7x
while it could be similar t this https://postimg.cc/q6TVKxVFHow can disable Date of Birth option when admit a new student? I don’t want this option as required.
In Smart School, the Date of Birth field is mandatory during student admission, as it’s used for age calculations; however, if you want to make it a non-mandatory field, then you can do it by making small changes/customisation in code files, which we can guide you on after purchase, so you can contact our support at https://support.qdocs.net/ after purchase, so our technical support team will assist you.
Could you please tell me how much time it will take to release the SaaS version of Smart School? And how much work have you completed already?
The Smart School SaaS version is under development, with around 90% of the work completed. The remaining part, including the testing phase, is expected to be completed in a few months, and the SaaS version is likely to be released within 2–3 months.
I lost the account I purchase the script from in order to provide the product code, what do you suggest?
If you have lost access to the account from which the script was purchased, we recommend either purchasing a new license or contacting Envato/CodeCanyon support for assistance in recovering your account or license. Please note that product sales, payment processing, downloads, and license issuance are all managed by Envato/CodeCanyon.
I don’t have access to the email but I know my credit card info. Would that be enough?
No, knowing your credit card information alone is not enough to recover your account or license on Envato/CodeCanyon. You will need to follow Envato’s account recovery process or contact their support for assistance.
I want to buy this, but seen demo that my country sms provider haven’t your list, now my most wanted need to buy this soft is send absent sms to my students and guardian at a time. if you ensure that you are support me to connect custom sms api of mine country prover and guide me so its works with this system and help to get benefit to send absent and fees submission sms to my students then i will buy today
There is an absent attendance notification option available in Smart School, so when you mark any student as absent in the Smart School Attendance module, an absent notification will be sent to the parents, but for this, your student absent notification will be enabled in your System Settings > Notification Setting, so if it is enabled in your Smart School, then after saving the attendance of the student, an absent attendance notification will be sent automatically. Student absent notification sent to students and parents when their attendance has been submitted. Also there is an Fee Submission notification option available in Smart School, so whenever fees are submitted by the student, a notification will be sent to the student and parent,
So if you enable any notifications from System Settings > Notification Settings and your email/SMS and cron have been configured properly in your Smart School, it will send notifications to students and parents automatically for notifications that you have enabled.
Regarding “connect custom sms api of mine country” you can add any http based sms gateway in Smart School using our custom sms library (require some PHP experience). After purchase please contact to our support https://support.qdocs.net/ , so we will provide your our custom sms library integration documentation. Further if you want we will integrate your sms gateway in Smart School under customization project and it will be chargeable.
Further if you have any doubts or for more details please contact to our support https://support.qdocs.net/ by opening a Pre-sale ticket so our team will assist you.
Hello, support team, is it possible to move a student with all its data, including, fee, attendance, examination etc from one campus to another in smart school management system?
Sorry, but currently there is no option available in Smart School for this.
Is it possible every branch to have separate logins for Admin, Teachers, Students and Staff
Please note that each branch operates independently with its own URL, database, codebase, and user accounts (have separate logins for Admin, Teachers, Staff and Student). Smart School must be installed and activated separately for each branch. While the branches are linked under the Multi-branch setup, their code and databases remain separate, and uploads such as images and documents are stored locally for each branch. Further if you have any doubts then you can contact to our support https://support.qdocs.net/ .
Sorry, i can’t do work, i have error 404, in apache server on debian.
Please check this https://smart-school.in/article/404-or-page-not-found-error-in-installation article to fix your installation issue. Further if you will face same our any issue then please contact to our support. We provide customer support through our support portal http://support.qdocs.in please open a support ticket with your issues, our technical support team will help and solve it.
Ok, thanks, yesterday finally I was able to do it, so now, i buy the addons, all, so but now I bought the addons, and registered them on my local computer to test them first, but now that I want to implement them on the hosting, I can’t register the addon code because it appears already registered, this is what appears Your addon is already registered on http://localhost/smartschool/ and in fact I registered it on my computer and it no longer lets me do it on the hosting, how can I solve this problem?
If I subscribe to SmartSchool, do I need to subscribe again for the attendance QR code, or is it already included with this?
We have replied you for this in your ticket #9260, so please carry on there.
how to set staff login with mobile number or email
currently email only ?? how to set number and password to login
Sorry, but currently there is no option available in Smart School to allow staff login using a mobile number. Staff can only log in using their email ID as the username.
In Smart School staff login credentials (username and password) generated automatically during Human Resource > Staff Directory > Add Staff. These autogenerated login credential of teacher and all staff send to their email id or phone number just after submitting Staff Directory > Add Staff form.
Further if you have any doubts or facing any issue in this then please contact to our support, we provide customer support through our support portal https://support.qdocs.net so please open a support ticket with your issues, our technical support team will help and solve it.
Hello,
I’ve noticed that the fines are shown on the report, but they are not included in the total amount. This could lead to calculation errors or even create opportunities for misappropriation if the person collecting the fines does not report them.https://demo.smart-school.in/financereports/studentacademicreport
Can the homepage be changed in different languages?
You can set/change your Smart School front site homepage language from going to System Setting > Front CMS Setting please check this https://freeimage.host/i/KwRzv6J screenshot for more details.
But Smart School currently doesn’t provide multi language option in front site (so you cannot change language from front site) and multi language option is only available for the admin and student/parent panel. However, we will try to add a multi-language option on the front site also in the upcoming updates of Smart School. For further assistance, please contact support.
We provide customer support through our support portal https://support.qdocs.net so please open a support ticket with your issues, our technical support team will help and solve it.
please give process how to send bulk email for staff login details like student it si avaible and where is in ?
Unfortunately currently, there is no option available in Smart School to send bulk emails for staff login credentials similar to the “Login Credentials Send” option available for students under the Communicate module.
For staff members, login credentials are automatically generated and sent to their registered email address at the time of staff account creation.For security reasons, the superadmin cannot view an existing staff password. However, the superadmin can reset or change a staff member’s password from the staff profile page and then manually share the new credentials with the staff member if required.
if i do bulk imprt then it working email send to staff ??
Yes, if you import staff in bulk through a CSV file in Smart School, then their login credentials will be sent to their email ID (added in the staff CSV file). For more details, please contact our support.
We provide customer support through our support portal https://support.qdocs.net so please open a support ticket with your issues, our technical support team will help and solve it.
how to send bulk email to staff login details please guide
Unfortunately currently, there is no option available in Smart School to send bulk emails for staff login credentials similar to the “Login Credentials Send” option available for students under the Communicate module.
For staff members, login credentials are automatically generated and sent to their registered email address at the time of staff account creation.For security reasons, the superadmin cannot view an existing staff password. However, the superadmin can reset or change a staff member’s password from the staff profile page and then manually share the new credentials with the staff member if required.
Hello, Ticket support isn’t working and I used support@qdocs.net to pass my concern but it was not attended to.
My server meet all requirement in the process of installation but still geting installation error in the process. I have sent message to the above mail. Please kindly look into this issues.
We have replied to you regarding this via our support@qdocs.net email. Please check and respond there, so our support team can assist you.
Thanks, I have replied
How to integrate and configure it on the website’s homepage, as well as in the demo. A video capture would be appreciated. Ticket support isn’t working.
We’re sorry to hear that you’re unable to submit a ticket on our support portal. If the portal is still not working, please email us at support@qdocs.net with your issue details and Smart School purchase code, and our technical support team will help and solve it.
Dear Support Team, I am position my issue here because I am unable to create a support ticket on the support portal. I earlier registered the script on different domains and those domains have expired. I have now installed the script on a new domain but when activating the script it tells me that I have already activated the code on different domains so I am unable to activate the script on my current domain
Kindly assist me to deactivate it from my previous expired domains so that I can activate the code on my current domain.
Thank and Regards.
We’re sorry to hear you’re still unable to submit a ticket on our support portal. If the portal isn’t working, please email us at support@qdocs.net with your purchase code and the expired domains you want to remove. Our team will review the details and remove your purchase code from the mentioned domains.
I have sent an email to support. Kindly check and assist. Thank you.
1. themes are outdated not using latest UI and css javascript libraries, can we have update on this
2. can we have aws for all type of files hosting
Please check following anwsers of your queries -
1. With upcoming updates, we plan to introduce a modern UI for Smart School, including a dark theme. So we will try to add these in upcoming updates.
2. Unfortunately currently there is no option aviliable for this however wee will try to add it in upcoming updates of Smart School.
