Yes, we do have plans to introduce AI-based features in future updates. Our team is actively exploring various AI integrations to enhance the system and improve the user experience.

We’ve responded to your ticket 10111. Please visit the support portal to review the reply.

Hello, please I got updated wrongly. I was told that the offline system is then work while that isn’t correct. My worker actually used the online version which is working fine and then mistook it for the offline.

Please I really still need your support .

We’ve responded to your ticket 10111. Please visit the support portal to review the reply.

Since this is an open-source system, any developer with CodeIgniter experience can handle customization or modifications to meet your needs. If you encounter any issues or require additional development, you can either hire your own development team or we can provide the necessary customization and support on a paid basis.

Yes, the features you are asking about are basically divided into two parts:

Storefront / Front Side

This is the front-facing side that can be used online by customers/users. It works as the storefront interface where users can access and interact with the platform.

E-Portal / Backend Software

The E-Portal is the backend/admin software used for management and operational activities. This is where all the internal processes, configurations, and management functions are handled.

So, in simple terms:

The Storefront is for front-side online usage.

The E-Portal is the backend management software that operates and controls the system.

Both are connected and work together within the same ecosystem.

We reviewed your concern regarding the reporting functionality and filtering options in the system.

First of all, we would like to highlight that the system already includes a very strong reporting module with around 62 different reports available across multiple sections, allowing users to access detailed information for almost every major activity in the system.

Regarding the date range filtering concern, date range filters are already available in most reports where such functionality is practically required and meaningful. For example, reports related to fees, biometric attendance logs, income, transactions, collections, and other time-based activities already support date-wise or period-wise filtering.

However, there are also some reports where date filtering does not make practical sense. For example, reports like Student Information reports are generally static information reports, where showing data based on a custom date range would not provide any meaningful difference in the output. Similarly, some reports are specifically designed for daily or fixed-period records only, so custom range filtering is intentionally not applied there.

We also could not clearly identify which exact report functionality you are referring to as “removed” or “changed” compared to the previous version. As long as your support period is active, you may also raise a support ticket with specific report names or screenshots so the team can verify the exact concern properly.

Additionally, the system already provides multiple filtering options in many reports based on different criteria such as attendance, fees, students, courses, sessions, periods, etc.

Still, we understand your requirement for more flexible filtering options, and we will definitely try to improve and add more advanced filters in future updates wherever feasible.

We understand your concern and please don’t get us wrong. We would like to clarify that this is not about pressurizing users to renew support nor we thought ever any kind of unethical practice.

As you may already know, in software development it is quite common that after a product release, some bugs or unexpected issues are identified only when the software is used in different environments and use cases. This is a standard part of the software industry and not limited to our product only.

Our team continuously works on bug fixes, improvements, compatibility checks, testing and maintenance. For smaller issues, we provide hotfix patches whenever possible, and later all those fixes are included in upcoming product versions. Releasing a completely new version for every small fix is not practically possible because each update requires development, testing, documentation, and maintenance efforts.

We would also like to clarify that the product license purchased through CodeCanyon is lifetime valid for using the product itself and also you are getting lifetime free updates. However, adding new features, updating existing features, bug fixes and maintenance and providing ongoing support require continuous work from our development team.

To keep the product secure, stable, and maintained over time, we also need resources to continue development and provide long-term improvements and fixes. Support renewal helps us continue these services for all customers.

We hope you understand our point of view and the maintenance process involved in long-term software development.

As reviewed regarding your above concern, we would like to inform you that this requirement can be achieved using the Average Passing System in the Examination Module, which is already available in Smart School.

Kindly review it from your side.

We have already replied to your raised support ticket. We suggest you kindly visit the support portal and review our response regarding your above concern.

We’ve already responded to ticket ID 10053. Please visit the support portal to review the reply.

If your query is support related to the Smart School progression program, we kindly request you to raise this question through the support portal.

Please create a support ticket there, and our team will assist you further with the required details.

do add the gatepass & Visitor pass module, also with E-Library & Book List

also add online Parent Teacher Meeting (PTM) system:

Simplify the process of organizing and scheduling parent-teacher meetings, allowing parents and teachers to connect and discuss a student’s progress and any concerns.

Currently, we are using CodeIgniter version 3.1.13.

Yes, we do have a SaaS version where schools can register on your platform and subscribe using monthly or yearly plans.

For more detailed information, we kindly request you to raise a pre-sale ticket on our support portal https://support.qdocs.net.

Our team will provide you with complete details, demo and guide you accordingly.

Can I have a link to the SAAS VERSION so I can check it out?

For link for SaaS Version or detailed Information, we request you to please raise a pre-sales query or contact us via our support email.

Support Portal: https://support.qdocs.net

Email: support@qdocs.net

You may need to create an account on the support portal to proceed.

Please find the clarification below:

1. E-payment via Pakistani banking network (1Link): Currently, 1Link integration is not available in the system by default. However, payment gateways that support Pakistan (such as JazzCash) are available and can be checked in the demo to see the supported options.

Please check the screenshot below.

If you specifically require 1Link integration, it can be implemented under customization.

2. WhatsApp payment reminders & notifications: Yes, the system supports WhatsApp messaging through our WhatsApp Add-on, which enables reminders and notifications.

We currently provide two providers:

Official Meta (WhatsApp Cloud API) Twilio

For Pakistan availability, pricing, and support, you will need to check directly with these providers, as this depends on their regional services. Unfortunately, we cannot confirm their country-specific availability.

3. SMS integration for Pakistan: Yes, the system supports SMS notifications (fee reminders, attendance alerts, etc.).

You can Use any supported SMS gateway as shown in the demo/documentation, or Integrate your local Pakistani SMS gateway via configuration or customization

4. QR code on fee voucher: Currently, QR code-based payment on fee vouchers is not available in the system. We may consider adding this feature in future updates based on demand.

5. Pakistan digital invoicing system integration: At present, this feature is not implemented in the system.

If required, it can be developed through customization. We may consider adding it in future updates if there is sufficient demand.

6. Further assistance / customization: For any customization requirements or detailed discussion, we request you to please create a ticket on our support portal. Our team will review and guide you further accordingly.

Smart School Regular License allows you to use the system for a single school, branch, client, or end user only.

Smart School Extended License allows you to use the system for multiple or unlimited schools, branches, or clients as a single end product.

This is the main difference between the two licenses; apart from this, all other features and functionalities remain the same.

If you are a school owner and want to use Smart School for your own schools, we recommend purchasing a Regular License for each school.

However, if you are a company or service provider planning to deploy or sell Smart School to multiple clients or schools, then the Extended License is the better option. It allows you to provide the system to unlimited clients or schools as your offering.

If you are interested in the Extended License, please raise the ticket in support portal as presale we will provide you further and more infomation there

Thank you.

Please review the below link for the further informations

Smart School YouTube Video Link

Smart School Article Link

Currently, this feature is not available by default in the system.

Some clients who had similar requirements have implemented it through customization, based on their specific business needs and market requirements.

If you also require this functionality, it can be developed as a custom feature according to your exact use case.

For more information kindly raise the presale ticket in support portal

Thank you.

We already replied to you on this ticket 10015, kindly visit the support portal