3366 comments found.
Hello, Is there an option to limit previous posts for new members?
For example, if a user buys a membership on April 1, is there a way to prevent them from accessing posts that were available before April 1?
Also, for Partial Content Restriction, is there an option to put an image and text that says ‘for paid members only, register here’ and then redirect to the register page?
Hello,
Regarding “limit previous posts for new members”, it seems that you are willing to directly restrict the post for the new members but still keep the same post accessible for the logged in member then unfortunately it is not possible at the moment.
Further regarding “restrict the image and the text” yes you can restrict an image and text for the new members who can click on the button and subscribe.
Thanks
Hello I’m using woocommerce for payment of membership subscription, how can users see and manage their subscriptions? They’re is no subscription tab in just profile preferences
Hello,
Kindly open a support ticket from here: https://support.arpluginshop.com and our team will assist you further.
Thanks
Hi there,
I had the script installed on a domain that has expired. In the account setup wizard, I am being asked to “This purchase code is already activated at enlightenedliving.community . Please deactivate license from your currently activated domain by clicking Remove License button.” But this is not possible because I no longer have access to the domain.
My support has also expired, so I am unable to open a ticket. How can I resolve this issue, so that I can install the script on a new website? Are you able to revoke the license from your end?
Thank you!
Hello,
In order to reset the license, kindly just leave a message through the message box of our codecanyon profile page with your purchase code, and I’ll help you further.
Thanks
Hello,
I have done as requested. I have messaged through your profile page numerous times, but no-one is getting back to me. Please assist me in resetting the license for my AR Member purchase. I have already given you all the details that you need to reset the license in the comment above. Please assist me, or send me a private message or email.
Kind regards,
Hello,
I have already replied and resolved your issue. please let me know if there is anything else.
Thanks
I can’t update the plugin; I keep getting this error message:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello,
Kindly open a support ticket from https://support.arpluginshop.com, and technical team will assist further.
Thanks
Does your plugin support recurring, subscription-based payments (e.g., ‘subscribe to access content for €19.90 per month’)? Which payment methods are supported—PayPal, Stripe?
Additionally, for video delivery, is it necessary to use Vimeo as the CDN, or is hosting/streaming built in? Finally, does it include LMS-style course management—e.g., creating courses with lessons/modules, quizzes, progress tracking, drip content, certificates—or integrations with standards like SCORM/xAPI?
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Hello,
Thank you for reaching out to us!
Regarding the subscription based pricing, yes, ARMember does provide a facility to purchase subscription per daily, weekly, monthly and yearly basis subscription.
For the payment gateways supported, 21+ Payment Gateways are supported at the ARMember including PayPal, Stripe, Mollie, Square, etc.
In order to check all the payment gateways supported checkout this link: https://www.armemberplugin.com/addons/#PaymentGateways
Furthermore, regarding the video courses, ARMember offers a premium addon “Online Course Addon” and this addon allows you to create and sell course, provides certificates on completion of course, create quizzes as per your requirements.
For more information on this, you can navigate and checkout this link: https://www.armemberplugin.com/downloads/armember-online-courses-addon/
Regarding the Drip Content, this is supported through another addon “Drip Content Management”, it allows you to schedule the content as per your requirements.
Checkout this link to know more about Drip Content Addon: https://www.armemberplugin.com/downloads/drip-contents/
Thanks
Hi, I have bought this plugin and used it before. It’s a great plugin. I have a question. Does the latest version have a multi-step form functionality? I mean can I build several sections of a detailed form where a user moves several steps before submitting? Thanks!
Hello,
Thank you for choosing ARMember!
Yes, there are certain ways through which you can have a multi step form at your site, in order to get more detailed information on the same kindly reach out to our support team by opening a support ticket here: https://support.arpluginshop.com and our team will assist you further.
Thanks
Hi, is the a way to add KYC for members and post for event?
Hello,
ARMember provides a built-in capability to create and add an Edit Profile Form. You can customize this form with numerous fields to fit your site’s requirements, allowing members to update their KYC information directly.
Regarding “post for event” functionality: if you want to list events, you can use any WordPress-compliant plugin that supports events. ARMember adheres to WordPress standards and works with plugins that follow those standards.
Thanks
It’s important for me to see who hasn’t renewed their membership. This is a very important report. Is it available?
Hello, there are a lot of reports here, but I can’t find a way to sort by membership plan expiration date. I need to know when people’s memberships will end. This is a crucial report. Is it available?
Hello,
It seems you’re willing to look at expiration/renewal dates of the members, if so then yes, ARMember does provide a facility to check the upcoming subscriptions. In order to learn this, please open a support ticket here: https://support.arpluginshop.com, and the team will assist you further.
Thanks!
Thanks for the quick response. You need to improve something, as it’s very difficult to find. It’s strange that you have to contact support about this. Thanks!
Hello,
Thank you for the feedback! Once you reach out to the technical team then they will assist you promptly.
Best Regards
Pre Sales Question
1. I will already be able to create COURSES, QUIZZES, AND MORE just like other LMS plugins without using any additional LMS plugin, right?
2. We want to use WooCommerce as the payment system — is that possible?
3. We are using our own Salient theme and WP-Bakery Builder — is that compatible?
4. We won’t need to spend additional money on other plugins or add-ons to achieve our goal of creating a website that sells online courses, correct?
Hello,
1. Yes, ARMember provides a facility to create courses, quizzes, and more through the premium addon “Online Course Addon.” You can check the addon here: https://www.armemberplugin.com/downloads/armember-online-courses-addon/
2. Yes, ARMember offers WooCommerce as an inbuilt payment gateway with ARMember Pro. With this addon, you can redirect members to the WooCommerce checkout, configure the desired payment gateway, and charge the member through it. Check the WooCommerce integration here: https://www.armemberplugin.com/downloads/woocommerce-integration/
3. Yes, ARMember does offer compatibility with the WP Bakery Page Builder through an addon, which can be checked here: https://www.armemberplugin.com/downloads/wpbakery-page-builder-restriction/
Additionally, regarding compatibility with themes, ARMember works with all popular themes as well as themes that follow WordPress standards.
4. If you wish to get the “Online Course Addon,” it is not included with the base purchase. You can obtain it from our website at the link provided above.
Thanks
Greetings – Firstly you folks have the worst site I have ever seen. I purchased from you (purchase code: 3XXXXXXXXXXXXXXXXXXXXXXXX) and at no point will it even let me in or acknowledge my purchase. Second, your script in my wordpress site is giving this error and wont let me access members as admin. In fact it says my purchase code and email doesnt exist….how else could I post this….
The warning says : DataTables warning: table id+armember_datatable – Ajax error. For more information about this error, please see http://datatables.net/tn/7
I renewed my support but at this point I feel screwed and I cant access my members. The website is FastTraxTube.com
Terrible website…....ARMember is usless
BTW – Dont tell me to open a ticket because it wont register my Item Purchase Code and says it doesnt exist….so no way to access the support even after it was renewed for another 60 something bucks.
support desk should work fine. sometimes it may not recognize your code just after purchase due to delay in envato api. please try again now and let me know. helpdesk is right place to get support.
Hello!
When a user trying to reset password the link sent to their email like this
To reset your password, visit the following address:/wp-admin/admin-ajax.php?action=armrp
without the website link , how to fix it please?
Thank you
kindly open support ticket at our helpdesk .
Thanks
Hello! Tried to install your plugin but got an error:
“The integration process has been interrupted. An error has occurred (true). Please try again later or contact our support team.
Plugin could not be activated because it triggered a fatal error.”
What to do? Thanks
Hello,
Upon checking there is no such issue found on our end, therefore kindly open a support ticket at the helpdesk(https://support.arpluginshop.com ) and our team will check and assist you further.
Thanks
My support has expired but I hope you can help as this is a huge bug. We have a 14 days trial enabled subscription plan with automatic payment (using Stripe). Normally, the trial should only be available to new members. But when an existing user subscribes to the plan, the system charges the monthly fee in the beginning (which is the way it should be), however, it recharges the user after 14 days as if they have used a free trial. This is happening constantly and this is a huge headache for us. Is there any way we can fix this?
Hello,
ARMember does restrict the trial period to the member if they already have a plan however in order to know how to make this possible at your site, we suggest you to open a support ticket here: https://support.arpluginshop.com and our team will guide you further into this process.
Thanks
Hello, The Gift Purchase Add-On is too confusing for customers to complete. It has a separate purchase order and link, a separate Redeem Gift link. The many Email notifications are confusing too, as purchasers need to send links to recipients (due to spam) I have lost sales due to customers frustrated and cancelling their orders. This is my SECOND REQUEST to incorporate the Gift Purchase into the One Order Form. Holidays are coming up and I already advertised this option for my site. Please fix this ASAP. Thank You.
In addition, the Gift recipient must enter their payment details in order to receive the Gift discount!
Hello,
Thank you for your kind suggestion to add a gift in the same form as the purchase membership plan form. Unfortunately, currently it will not be possible, but once open a support ticket here: https://support.arpluginshop.com, our technical support team will assist you further.
Thanks
Automatic email after accepting bank transfer payment
Hello, I wanna ask how can I setup automated email notofication to customer (paid via Bank transfer) after that I accept his payment in ARMember -> Manage subscription -> All activities. Maybe I just did not find it there, but maybe it is missing there and for me it is big issue. Thank you so much for your answer.
Hello,
For the technical query, kindly open a support ticket from https://support.arpluginshop.com so the technical support staff will assist further.
Thanks
Presale questions:
1) We are using Gravity Forms and Square payment addon for it to register/renew membership.
We are wondering if there is are integration so the client fills in Gravity Form and then under his profile of your plugin, he has an APPROVAL status as a custom field after the payment proceeds.
Would it work with your plugin?
2) We used an old custom plugin for membership with a lot of profile entries. Is there are possibility to import custom fields/users under your membership plugin from CSV?
Hello,
Thank you for reaching out to us!
1. ARMember does provide support with the ARForms form builder plugin, which you can use ARForms form, map user fields and assign a membership plan when users sign up with the ARForms form. For more information, kindly refer to the URL: https://www.armemberplugin.com/documents/arforms-support/
Furthermore, we offer a direct integration with the Square Payment Gateway using which you can allow the members to register through the ARMember registration form. Then the members can make a payment through the Square Payment Gateway.
Checkout Square Payment Gateway: https://www.armemberplugin.com/downloads/armember-square-payment-gateway-addon/
Also, ARMember offer 3 user approval options, such as “Automatic Approve”, “Manual Approve By Admin”, and “Email Verified Approval”, among which you can select the approvals as per your requirements.
2. Regarding “importing CSV”, yes, ARMember does offer an Import/Export Tool, using which you can import new users from CSV fields, including custom fields data as well. For more information on this, kindly follow the link: https://www.armemberplugin.com/downloads/import-export-users/
Thanks
Thank you!
We bought a plugin. Please advise if there is are possibility of importing custom fields from csv? Or we can import only standard ones per your csv example? If it’s not possible to add custom fields from csv maybe there are additional plugin for that?
Hello,
Thank you for making a purchase with us!
Yes, it is possible to add import custom fields through the CSV file by adding a new meta to the CSV, in order to get more information on how to achieve this kindly open a support ticket here: https://support.arpluginshop.com and our team will assist you further into this.
Thanks
I installed the plugin, but it says the shortcodes were not found on the Register and other pages.
I can’t find the shortcodes Register and Login Forgot Password in the documentation. When I try to add them myself, it doesn’t add them either.
Hello,
Kindly open a support ticket here: https://support.arpluginshop.com and our team will check and assist you further.
Thanks
Hi,
I have had two licenses for several years and have not needed support for a long time, and therefore have not booked it either. Now, I am suddenly missing Pro features when I want to customize the login page individually, features that I am certain existed (e.g., replacing the logo).
It is essentially communicated as a lifetime license, with the notion of “well, if you need it, you can just book additional support.” However, could it be that these Pro features are removed if you don’t book support, and that you actually need a subscription?
I wouldn’t have any issue with a subscription; you create very good software, and your people don’t come to work for free either, but clear communication would be very helpful.
Thanks for response, Bernd
Hello,
Firstly it seems that you are referring to the logo available at the wp-login.php if so then removing the logo option was not available in the past as well, however there is a way through which you can remove the logo.
Regarding the ‘clear communication’, yes we do offer a lifetime plan here, and the support is optional so if the support period is not renewed, then no change will affect your current plan.
However, if you would like to change the logo available on the login page, then kindly extend your support period and reach out to our support team here: https://support.arpluginshop.com and they will help you further.
Thanks
Hello,
I’m going to purchase the add-on here. Do I have to pay an annual subscription? Which additional add-ons are included in the package I purchase from here?
So, if I purchase from here, will I have to pay an annual fee again?
Hello,
Addon is available from the https://www.armemberplugin.com/addons website only and is available with an annual subscription. Regarding “Which additional add-ons are included”, 17 free addons will be included, and you can get the list from the provided URL above. From the codedcanyon you will get a lifetime plan with 6 months of support.
Thanks
