Hello,

It may happen when envato api are not refreshed. so kindly try again and i hipe it should work

Hi,

Thanks for your question! Yes, you can run ARMember alongside WooCommerce for your online shop. For subscriptions, you can gradually switch from WooCommerce Subscriptions to ARMember. However, please note that members with an active WooCommerce subscription may need to cancel their existing WooCommerce-based subscription and repurchase it through the payment gateway connected to ARMember in order to continue recurring payments. You can set up content restrictions for both groups based on their subscription status, ensuring consistent access control.

Regarding payments, if you use the ARMember WooCommerce add-on, you can continue using PayPal and Stripe for recurring payments. However, ARMember’s native payment system may offer a more streamlined experience for managing memberships, depending on your needs.

For more information, you can refer to the ARMember WooCommerce Integration: https://www.armemberplugin.com/downloads/woocommerce-integration/

Thanks

Ok great, thanks for the reply.

However, I still have a few questions:

Basically, with WooCommerce Subscriptions, there is a failed payment handling system where it automatically retries the payment several times until it succeeds, or otherwise it puts the subscription on hold. How is this managed on your side? Do you have automatic retries, or does it have to be handled manually? I noticed you have a “failed payment” email, but I would like to know whether the system actually retries the payment automatically or not.

Also, I saw that you have APIs, especially for adding and removing subscriptions. Is there any way, using the API, to automatically assign a membership plan to a member when they subscribe via WooCommerce Subscriptions, meaning for all existing subscribers, and automatically remove it if they cancel? Only for the old subscribers, at least.

Thanks!

Hello,

Regarding the retries, this is carried through the payment gateway used with the ARMember, each payment gateway tries a certain times to get the payment for the failed payment. ARMember does take action as per the data received at your site from the payment gateway.

Furthermore regarding the API, yes ARMember does provide a facility to add/assign a membership plan through the API also you can cancel a subscription if the plan is cancelled at the ARMember . For more information you can refer to APIs here: https://www.armemberplugin.com/documents/api-service-feature/

Please let us know if there is anything else

Thanks

Hello,

Thank you for reaching out to us!

Yes, ARMember does allow to translate these validations. In order to know the steps kindly open a support ticket here: https://support.arpluginshop.com and our team will guide you further.

Thanks

I followed your instructions, but I can’t open a support ticket because my support period has expired. Please include the translations in a future update. I purchased the plugin some time ago and never used it; the project didn’t go ahead. Now I’m using it on a new project. I can’t afford to pay for support right now.

It’s an excellent plugin, thank you very much for your attention.

Hello,

We’re glad you’re enjoying the plugin. Quick note: translations are included in the current version. If needed, you can reach out later when your support period is active again.

Thanks

Hello,

sorry to know that, where exactly you contacted for technical support ? have you opened any ticket? kindly provide ticket number.

Hi i opened a ticket on (www.armemberplugin.com) but now after visited https://www.armemberplugin.com/manage-tickets/ to pull out the ticket number i see “No Tickets Found”. What are your suggestions

Hello,

Kindly check the support ticket from the https://support.arpluginshop.com and after that you will able to check the ticket and replies.

Thanks

Also, for Partial Content Restriction, is there an option to put an image and text that says ‘for paid members only, register here’ and then redirect to the register page?

Hello,

Regarding “limit previous posts for new members”, it seems that you are willing to directly restrict the post for the new members but still keep the same post accessible for the logged in member then unfortunately it is not possible at the moment.

Further regarding “restrict the image and the text” yes you can restrict an image and text for the new members who can click on the button and subscribe.

Thanks

Hello,

Kindly open a support ticket from here: https://support.arpluginshop.com and our team will assist you further.

Thanks

Hello,

In order to reset the license, kindly just leave a message through the message box of our codecanyon profile page with your purchase code, and I’ll help you further.

Thanks

Hello,

I have done as requested. I have messaged through your profile page numerous times, but no-one is getting back to me. Please assist me in resetting the license for my AR Member purchase. I have already given you all the details that you need to reset the license in the comment above. Please assist me, or send me a private message or email.

Kind regards,

Hello,

I have already replied and resolved your issue. please let me know if there is anything else.

Thanks

Hello,

Kindly open a support ticket from https://support.arpluginshop.com, and technical team will assist further.

Thanks

Additionally, for video delivery, is it necessary to use Vimeo as the CDN, or is hosting/streaming built in? Finally, does it include LMS-style course management—e.g., creating courses with lessons/modules, quizzes, progress tracking, drip content, certificates—or integrations with standards like SCORM/xAPI?

.

========

Hello,

Thank you for reaching out to us!

Regarding the subscription based pricing, yes, ARMember does provide a facility to purchase subscription per daily, weekly, monthly and yearly basis subscription.

For the payment gateways supported, 21+ Payment Gateways are supported at the ARMember including PayPal, Stripe, Mollie, Square, etc.

In order to check all the payment gateways supported checkout this link: https://www.armemberplugin.com/addons/#PaymentGateways

Furthermore, regarding the video courses, ARMember offers a premium addon “Online Course Addon” and this addon allows you to create and sell course, provides certificates on completion of course, create quizzes as per your requirements.

For more information on this, you can navigate and checkout this link: https://www.armemberplugin.com/downloads/armember-online-courses-addon/

Regarding the Drip Content, this is supported through another addon “Drip Content Management”, it allows you to schedule the content as per your requirements.

Checkout this link to know more about Drip Content Addon: https://www.armemberplugin.com/downloads/drip-contents/

Thanks

Hello,

Thank you for choosing ARMember!

Yes, there are certain ways through which you can have a multi step form at your site, in order to get more detailed information on the same kindly reach out to our support team by opening a support ticket here: https://support.arpluginshop.com and our team will assist you further.

Thanks

Hello,

ARMember provides a built-in capability to create and add an Edit Profile Form. You can customize this form with numerous fields to fit your site’s requirements, allowing members to update their KYC information directly.

Regarding “post for event” functionality: if you want to list events, you can use any WordPress-compliant plugin that supports events. ARMember adheres to WordPress standards and works with plugins that follow those standards.

Thanks

Hello,

It seems you’re willing to look at expiration/renewal dates of the members, if so then yes, ARMember does provide a facility to check the upcoming subscriptions. In order to learn this, please open a support ticket here: https://support.arpluginshop.com, and the team will assist you further.

Thanks!

Thanks for the quick response. You need to improve something, as it’s very difficult to find. It’s strange that you have to contact support about this. Thanks!

Hello,

Thank you for the feedback! Once you reach out to the technical team then they will assist you promptly.

Best Regards

Hello,

1. Yes, ARMember provides a facility to create courses, quizzes, and more through the premium addon “Online Course Addon.” You can check the addon here: https://www.armemberplugin.com/downloads/armember-online-courses-addon/

2. Yes, ARMember offers WooCommerce as an inbuilt payment gateway with ARMember Pro. With this addon, you can redirect members to the WooCommerce checkout, configure the desired payment gateway, and charge the member through it. Check the WooCommerce integration here: https://www.armemberplugin.com/downloads/woocommerce-integration/

3. Yes, ARMember does offer compatibility with the WP Bakery Page Builder through an addon, which can be checked here: https://www.armemberplugin.com/downloads/wpbakery-page-builder-restriction/

Additionally, regarding compatibility with themes, ARMember works with all popular themes as well as themes that follow WordPress standards.

4. If you wish to get the “Online Course Addon,” it is not included with the base purchase. You can obtain it from our website at the link provided above.

Thanks

BTW – Dont tell me to open a ticket because it wont register my Item Purchase Code and says it doesnt exist….so no way to access the support even after it was renewed for another 60 something bucks.

support desk should work fine. sometimes it may not recognize your code just after purchase due to delay in envato api. please try again now and let me know. helpdesk is right place to get support.

kindly open support ticket at our helpdesk .

Thanks

Hello,

Upon checking there is no such issue found on our end, therefore kindly open a support ticket at the helpdesk(https://support.arpluginshop.com ) and our team will check and assist you further.

Thanks

Hello,

ARMember does restrict the trial period to the member if they already have a plan however in order to know how to make this possible at your site, we suggest you to open a support ticket here: https://support.arpluginshop.com and our team will guide you further into this process.

Thanks

In addition, the Gift recipient must enter their payment details in order to receive the Gift discount!

Hello,

Thank you for your kind suggestion to add a gift in the same form as the purchase membership plan form. Unfortunately, currently it will not be possible, but once open a support ticket here: https://support.arpluginshop.com, our technical support team will assist you further.

Thanks

Hello,

For the technical query, kindly open a support ticket from https://support.arpluginshop.com so the technical support staff will assist further.

Thanks