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hallo, i have a pre-sale question. Where i put the acount details about my bank acount where the member will send the fee of the membership.
I am not realy sure how to do it. becouse i need only the bank transfer payment getaway.
Thanks for info.
when u set bank method in setup. you will be able to set your description/content about bank details.
Hi, I use your plugin bundled with a theme its great, I have one question?
When using Bulk Import new Users, Is there a way to generate the welcome email for them as part of the import process, I mean its great that I can bulk import 1000 users but then how do I send them their welcome email?
sorry but presently no such option available.
Will you soon be considering the Skrill payment gateway?
Hi, Can you answer my questions?
sorry presently no plan to adding skrill payment gateway in ARMember.
Hi, ok thank you I hope someday!
I extended my support. But the system does not except my purchase code and I can’t submit any ticket.
what exctly happens when u try to create new ticket???
Hi, may i know can this plugin use to create this kind of website http://www.happytvnews.life/
this is a article website which allow customer or visitor to join as a member then they can start to post their article then they can earn from their article based on pay per click
well yes partly things related to this u can achieve in ARMember. Can create free/paid members. you can set some permissions. But selling each article per click is not something u can achieve in ARMember.
Sorry but it seems to me that the addition of mycred points does not work (tested on 2 sites including a new one with just these 2 plugins and theme by default). If you could check because I no longer have access to support for now!
Hi, I see you have responded to other members.
Thank you for answering me
already submitted to developers so if there are issues found then will be fixed in future release.
Ok thank you for this consideration.
I hope this will be available in the next update, because I think it’s a nice feature that gives an advantage to your plugin.
Sure thank you.
Please, when admin makes login he is redirect to wp admin panel (wp-admin). I’d like that even admin users be redirect to home page after login?
How can I set this?
Why do you answer some questions and others (even older) not??
sorry for delay but never ignore any customer but as its no direct solution for admin users.
kindly open support ticket at our helpdesk. support staff will provide you work around for this. Also please keep habit to open support ticket for any technical assistance.
I got it. But the point is: you answered several messages posted after mine in a few hours.
And it took me 2 days to answer me that I need to open a ticket … But it’s okay.
i believe there is some confusion here, we never do partiality with any customer.
I left support ticket about resetting license 2 days ago, and still no answer. I am suffering big trouble now and helpless. Could you please check it today? Thanks in advance.
ticket was replied hours ago. Thanks
pre sale question: on the trial plan, does it charge the user right away or it charge after the trial ? And what happen if the user cancel or does not renew the trial ?
Well, it would charge after the trial. If he does not renew after trial then plan will be suspended.
Pre sales question:
Can i integrate my local payment? we dont use paypal or another paymente method, so i need to use the local and secure one.
if you want to integrate with pagseguro then we already have addon you just can get the addon along with armember.
Another way is if your local payment gateway available in woocommerce then you can also use woocommerce to sell armember membership plans. so, it can work that way also.
if you do not want that then you need to create custom addon to connect with local payment gateway we have techincal document available.
Is it possible to change your logo (for custom logo) in WP login screen?
Yes u surely can do it. kindly open support ticket and support staff will provide you exact steps.
Bug! You have translation bug. English (United States) – 3,264 strings. Any new language (LOCO) – 1,727 strings. It is the 1 problem. The 2 one is that any translation is not seen. You may upload PO & MO to any directory (Loco, native for ARM etc.) – no way to see any translated string!
you need to use poeditor or wpml editor and you will see all strings there.
if still have issue then kindly open support ticket. we have dedicated support staff for support.
We do not need help, but a quick response to a real problem! We have detected the bug and you should remove it as soon as possible. What is important here:
1) Yes, you can edit the PO in Poedit, but if you put it in any language directory (we’ve checked all 4 locations), you won’t see the translation anyway. The only language is always English! In previous versions there was no problem with that – we have 3 licenses!!!! We didn’t use this plugin and uninstalled it due to bugs and the problem repeats itself again!
2) Using Poedit and not Loco every time is troublesome (FTP). The problem is that when you upload file from Poedit and try to edit it in Loco, the number of strings decreases to 1727 – every time! It should be 3264 all the time!
3) You can’t treat this case like this because it’s not about our ticket, but about a general translation problem – there’s a bug somewhere! WE ARE WAITING!
Search Result: translation
1 result: Version 1.1 (19 September, 2016)
Search Result: poedit
Sorry, No search result found!
sorry due to weekend was not possible to reply earlier.
1. regarding language issues kindly open support ticket. i keep asking you to support system is for your own best interest. we dont have anything to hide but we keep our support system at one place so in future too when u come with some issue then we can check history whether we had provided any patch or not any other known issue etc so, that we can serve you better. Here we can not do it.
2. Yes i already forwarded your concern to core developer team. They surely will look into it and may come up wit support for loco as well but there are more important features/improvements due so, we first may concentrate on them.
3. First thing is its not bug its compatibility issue so, it may take some time as loco is not recognizing all language variables of our plugin.
kindly have faith and open support ticket and follow our system and we surely will do our best to assist you and as you already know that you can use other plugins then loco to solve your issue so i believe it should not be much problem there.
I tried to submit a ticket via helpdesk. i have error : Invalid Purchase Code but i have a code…
how can I get sypport for it? Please let me know. Thanks
it should not happen some minor human error i guess.
but no worries kindly message me through message box of our codecanyon profile page with your purchase code. i will help you from there.
I just did it, thanks.
Your support page doest work. I try to send you a ticket for 5 times, and doest work. Show me “The ticket submitted successfully”. But when I click on “View Tickets” I can´t see it.
total 11 tickets are served by us to you. so, i assume its working fine. but still i will check for any recent issues or some api problem from envato.
11 tickets closed. Yes. But I cant send you a new ticket today. I tried around 7 times, show me “The ticket submitted successfully”. But when I click on “View Tickets” I can´t see it.
try using different browser or contact me through message box of our codecanyon profile page to share credentials lemme have a look
HI – Recent purchaser. So far it looks great. However, I was attached to your product in part because of the Multiple Membership capabilities. Can a person select multiple memberships as they are purchasing? The form seems to only allow one plan to be selected. Thanks!
thank you for buying armember.
unfortunately presently its not possible to buy multiple plan as cart checkout. member can surely hold multiple membership but need to buy them one by one.
we already received request like you just did and we are thinking over it. hopefully in future updates we ll bring something better in this direction.
Thanks for the information. We’ll implement a workaround until then. Thanks!
Hi friends. I’m tryng to open a new new support ticket in https://helpdesk.arpluginshop.com, but it is not published.
The success message is shown: “Ticket submitted successfully”. But I cant seet it in VIEW MY TICKETS.
I need create a support ticket for get support ticket…
sorry for the trouble seems one or two other customers also complained about the same.
Please contact me through message box of our codecanyon profile page and we will go from there.
I have a two pre-sale questions
My subscription site will offer different services depending on level of subscription, they will get a service such as a logo design or personalised web page that will be ready in 3-5 days, more services offered depending on subscription level, can I deliver this kind of work by allowing every single user to receive a custom link/URL ? each delivery will be manually submitted within 3-5 days.
Does It have the option to send a private message from admin to user and user to admin?
sorry but giving custom url to every user to see their work done is something can not be done in normal membership plugin its kinda very specific need. you might have to do some customization for such thing. Or use any such plugin from wordpress repo as ARMember follows wordpress standards so, all users in ARMember are actually wordpress default users.
And to get facility to send private message you need to get our social community addon.
Hello. I need to know if your ARMember plugin is fully compatible with Education WordPress Theme | Education WP. Thank you really much
I do not have any personal experience with this theme but usually we test every release of armember with many popular themes.
so, it should work fine, in case if any css etc related conflict then we surely will help you on that.
Can I achieve this:
1. Users will have location, gender, etc.
2. Restrict per post to have restriction for certain location / multiple location AND certain gender / all gender, etc. For example, only show specific post for MALE in LONDON.
sorry but what you are asking is not possible. May be you need to do some customization.
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