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Hello i have a presale question:
I can the set up the page login with google or facebook account?
Yes, social login is builtin facility in armember. we support 5 different social media network including facebook. In fact armember offer one click signup with social media login as well.
Since version 2.2 and/or template version, I have a serious conflict with the theme woffice (confirms on 2 sites).
I tried to see with their authors who confirm the conflict. He told me he was watching but it’s been weeks and he does not commit to integration.
I have a hard time getting support with you. I prefer to use the connection with wordpress.
If I can see, by doing this configuration, can you confirm to me:
a) I lose redirects (but i can find another solution).
b) the other basic features (upgrade and downgrade of plans can continue)
If there are other problems, please let me know to see if I need to buy another member management plugin
We have served you NINE tickets just in armember and mostly tried to assist you by even going out of support scope.
if you want i can screenshot all tickets here. its really discouraging when you take all advantage of support and when support period is over then put such message here.
I disagree with issues you claimed to be in armember. for guidance please go through our online documentation.
a) i am not getting what exactly you are trying to ask.
b). plan upgrade/downgrade facility works fine with armember.
I do not understand your reaction but it is similar to the exchanges we had. I speak bad English but my intention is not to say that your plugin is null
There are facts: today I can not use your plugin with this theme because there is a conflict. I do not know where responsibility comes from. I do not search anymore if it’s the fault of the theme or the plugin. I abandon the idea of support as well with the theme as your plugin because it is difficult to understand and it is too long.
I spent dozens of hours configuring this theme with this plugin. I simply do not have the time and I lost hope
I now want to find a solution that allows me to continue using your plugin, without having to go through your login module.
I do not doubt for a moment that your plugin works well with other themes. I sincerely wish you success, money and support staff
Can you simply answer MY questions :
If I do not use your login module, the consequences are
a) armember can no longer provide redirects
b) armember continues to manage subscriptions, end of subscriptions, update plans (if upgrade / downgrade)
c) Are there other things that might not work?
a) If you do not use our login page then there should not be much issue.
b). Yes it should.
c). cant predict what you may have problem with.
Thank you for your reply. I test on my side and I do not see any problem except one!
A member at the end of the subscription to his plan should return to a basic free plan (cf https://screenshots.firefox.com/0MpaEstkH4ymH8qg/null ). This is not the case, it has more plan (role subscriber), which is big problem.
Can you tell me if it works for you?
Have you been able to verify from your side that this is not a bug?
I dont see it as problem as thats flexibility that you can choose which plan to downgrade right?
also, I dont think i can continue giving support here. you need to open support ticket at helpdesk as that is how every other customer does.
Your answer shows that we do not understand each other.
You confirm that it is possible at the end of the subscription to a plan => activation of the default plan (cf https://screenshots.firefox.com/0MpaEstkH4ymH8qg/null ). ). Great !!
I note that this is not the case? Can you check on your site. Maybe this is an error on my side or a bug of yours?
in any case, your answer (and the way you answer) interests more people
yes have checked and i think you can set any other plan upon end of life. if thats not the case then i dont understand you.
Hi, you plugin looks great, I have a presale question, is it possible to make payment in installments ?
In Armember you have facility that you can create multiple payment cycles for the same plan. so, your users will get facility to choose how they want to pay for the same plan.
i hope it would fullfll your need.
can this plugin allow for manual approval of new members? I need doctors to sign up and we need to approve them before allowing them to login. Please HELP
Yes, it certainly does have facility of manual approval. Please refer our online documentation at our website https://www.armemberplugin.com
i submitted a ticket. Please help
Yes, thank you for opening support ticket. support staff will reply you as soon as your turn comes.
there really should be an easy option for this … like a toggle. I don’t see it at all.
Yes it is, support staff will guide you
form wont submit
Last year I mailed ARmember if it was possible to change the expiration date, the reply was that it wasn’t possible but it would be implemented in the near future.
This is an very important feature for me, and I think to many users of ARmember.
It’s a very simple thing to implement in ARmember, when is it comming?
Would the woocommerce integration be compatible with other types of woo plugins like ones that enable buying for someone as a gift or referrals?
IN ARmember you can use woocommerce to take payment for the gateways which are not supported in ARMember. ANd to achieve this armember gives facility that you can create Digital product in woocommerce of any armember memership plan. Once its purchased by woocommerce, rest of the membership part handled in ARMember only.
It’s a very simple thing to implement in ARmember, do you know when it will be in ARmember?
thank you for reminding. we already added this in our todo list and hopefully this feature will be given in next release which is coming out in few weeks. yet i can not guarantee it as armember is big plugin and many modules we improve in single release.
I’m having the exact same issues as kstockl (“Karl”) from 9 months ago (page 22). I too have tried every avenue they did, “Forgot Password”, Message Box on profile page, Password Page, even your website contact form on 04/09/2018, to reach you but not receiving a response so I can access support & read last reply a week & half or so ago that you submitted.
Like kstockl (Karl) posted 9 mos. ago, I also get: “Invalid username or password” Username seems to be OK cause I get the message: “Form is successfully submitted. Thank you!” But never receive a Email. In Password Page when I try to input my Email address the Form tells me that it is wrong.
Any response and/or assistance will be greatly appreciated.
I am extremely sorry for all trouble you had to face. I am right away checking your issue and send you reply in pm.
I just replied to your previous message.
Hello ! I have a pre-sale question : Is it possible de set different user role ? I have two important roles in my website : one must have a dashboard for his reservations and plans and the other just need to be registered as a new member on the website so he can be linked to another plugin (so no dashboard for him). Is it possible here ?
yes you can set separate roles for each different plans in armember.
How simple is to add wordpress user to any plan?
My site is currently importing my users every day (automated with “wp all import”).
Thanks in advance
you can bulk import all users in armember with import tool. you can import them plan wise.
Hi, I setup armember to assign “Armember” user role after signup.
However, for some user I need a different role, I mean, I need a role to allow user to post blog entries for example.
I tried to assign more than 1 role, thru the “manage members” armember menu link, but I’m asked to change password too, so this cannot be done, unless you change user’s password.
what about armember to add another select in wp admin users menu, so a user can have 2 roles simultaneusly?
for any kind of after sales support kindly open support ticket at our helpdesk.
Hi, kindly process the refund request. Thanks.
we have specified that after 5 months its not possible to issue refunds. Still you can contact envato support for the same.
I have some assumptions:
1. Only registered and logged in user can show private content.
2. I want to have a possibility to send (to registered users) content (text, images, videos) with possibility to download attached files (images, videos, files like xls, etc.)
Only for one user or for group of users.
3. When I share some content e.g. for subscribers (e.g. in January) and some user will register to portal at April – is this content he will also see? Or he will not see
because this content was send only for users who were registered at the moment of sending this content?
4. Can I create and share menu for any group of user (with restrictions) e.g. “subscribers” can see menu-1 but can’t see menu-2 (which is vissible for other registered
Will your app / plugin meet my assumptions?
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