9004 comments found.
Hi there, I got the message that shows me that I didn’t activate the license, and I tried to activate again, but it tells me the code has already been used in 2 sites. Would you please help me disable them all, and I will reactivate them again?
Hi sho26
Thank you for choosing Filter Everything PRO.
Yes, please send the licese key via PM: https://codecanyon.net/user/fe_support
So that we can deactivate it across all of the sites.
Best Regards,
Victor
All done! Please test it now.
Best Regards,
Victor
hi
i have the filters in a widget that slides out on mobile but the close widget overlay is on top of the actual widget meaning i cant click the filters without closing the panel, if i change the z index so the close overlay is lower you cant close the panel
Hi sheldonevans
Thank you for choosing Filter Everything PRO.
Please send the link to the exact page with the issue, and the steps we need to take to recreate the described behavior. So we can check it all right away.
Best Regards,
Victor
I’ve set up a filter for my catalog using a custom loop, but I’d like the filter to work very quickly, ideally without any loading time.
Right now, I have a product loop and it works fine. However, when I enable AJAX for the filters, my filter suddenly stops working and I get an error message, even though I’ve set the correct ID. I’d really like to use AJAX for instant filtering so it performs even faster.
The error message I get is: “It looks like this page doesn’t contain a container with the specified ‘HTML ID or class of the posts container’. Please try specifying the correct one in the Filter Set settings or in the general plugin settings.”
Could you please take a look at this? I’ve tried many things, but nothing seems to solve it.
Looking forward to your reply, Best regards, Bob
Hi Bob
Please check this page for AJAX settings instructions: https://filtereverything.pro/resources/ajax-instructions-only/
If you have some complications with following those instructions, please send the credentials to the wp-admin dashboard following this document so we can check it.
Also, please attach the link to the exact page where you want to make the AJAX filtering work.
Best Regards,
Victor
I have sent the details in a support message.
I have sent the details in a support message.
I have sent the details in a support message.
Hi Bob
The only mistake was that you didn’t add either the hashtag symbol (#) or the dot (.) # for IDs and . for classes. Since you have a custom ID applied, we used it in the filter set and in Filters > Settings > General > AJAX container input.
Regarding the link combinations, in general, you can turn off the URL permalink manager in our plugin so that filtering will use GET parameters instead. For that, you can use the following code snippet:
define( 'FLRT_PERMALINKS_ENABLED', false );
We recommend using this code snippet plugin: https://wordpress.org/plugins/code-snippets/
On a side note, we’d recommend displaying around 12 posts per page (with the use of the default numerical pagination in Elementor) rather than setting 100 posts to display, as loading that many takes too long. Each time you reset a filter, the server has to load them all, which slows things down.
Best Regards,
Victor
Hello, I also need support for ACF date picker filters. If it’s in the development pipeline. Could you provide an ETA please? If not, could you help with implementing something like that at least until the development is done? Currently I’m using a Dropdown but the ordering is not ordering by date. Thanks
Hi idave147
The next update should include the ACF date picker filter. Currently, we are testing it and other functionality. There is no exact release date yet, but it may be available in a couple of weeks or possibly later.
Best Regards,
Victor
Dear Stepasyuk, we have purchased the Pro plugin. We have set the filter up and reorganised our product categories to make it simpler. The store page is on https://stage.madebymebythesea.co.uk/store/. When you select a filter, you can see the number of products in brackets; however, the product pictures do not update to reflect the selection. I’m having trouble finding a solution in your documentation. Help please. You can see I’ve tried both Divi Filtergrid and Woo Products, and the products are not updating. I am not a coder, but an artist, so please can you make your answer not too techy. Thank you in advance, Vicky.
Hi Vicky
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hi Guys, super happy with your plugin and support so far. I need help configuring the filter on my blogpage. Somehow it’s not working there.
zadenhof.nl/blog
I still have the required plugins installed but can’t find the document anymore where to send the login for you guys to check. If I could receive this I’ll send everything you need to access.
Hi Joel1987
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hi, I already did.
Ah, yes indeed. We’ll check this issue immediately then.
Best Regards,
Victor
All done! All working, the filter set we created is named “Filter set for blog page”. Please check it for the reference example.
Best Regards,
Victor
Thank you guys. Your support is really unmatched. On more question. Basically the categories being filter now should be as followed: Groenten (vegetables) is the parent category and the rest are subcategories of Groenten. Is there some way of showing this?
Because there will also be other parent categories under which blogs will fall. Hope this makes sense?
Yes, that is possible: https://prnt.sc/E1DggdfyZzha
Only working for chekboxes at the moment.
Best Regards,
Victor
Hello There -
I have been using plugin for a longtime.
I have 13 years of SEO experience, I want to share a critical thing to be fixed.
Issue: Although noindex, nofollow tag is applied, these pages are accessible, internal linked and responds with 200.
Impact: The dynamic pages are accessed and getting crawled by Google bots to report them in the GSC https://prnt.sc/Vf_Zfk2pV_Aa
Because of this, the potential pages which I kept open for crawl and indexed need to pass a long queue and usually dropped because of crawl budget exhaustion.
Can you make a change in code that only create indexable pages based on the settings applied. All the possibilities beyond that intelligently switch to some sort of AJAX based logic, so that a new URL isn’t even generated
This change will help webmasters more confident enough using woocommerce along with your plugin.
Hope this make sense and fixed asap.
Hi unlockgrowth
By default, all filtered pages are set to noindex/nofollow. If you return anything other than a 200 status code, such as a 404, filtering on the page will not work without SEO Rules. Additionally, SEO Rules can be created for only one selected filter term per filter. So, if you select two options in a filter, such as red and blue in the color filter, it will return a 404 because this combination does not fall under the defined SEO Rules.
The filter URL parameters are essential to the plugin’s core functionality. It does not matter whether it is AJAX-based or not, these parameters must be present in the URL. You can configure firewall settings or server settings to block crawler access to unnecessary links using wildcards. Additionally, the sitemap XML functionality will be released in the next update, which can help address this issue. You could use those links for firewall rules and other configurations to control which pages should be accessible and which should not be accessible to crawlers.
Best Regards,
Victor
The additional rule you said “Additionally, SEO Rules can be created for only one selected filter term per filter. So, if you select two options in a filter, such as red and blue in the color filter, it will return a 404 because this combination does not fall under the defined SEO Rules.”
This setting can help me fix the issue. But I can’t find it in the settings. How to switch it on?
We just provided an example of how filters can break when using an approach that relies solely on SEO Rules, with all other cases returning a 404. This is not supported by the plugin’s functionality.
However, as previously mentioned, you can use firewall rules, robots.txt, and other server settings to block crawler access to certain pages or allow access only to the ones you need. This process will become easier once the sitemap feature is released, as you can include all the relevant links to configure access permissions based on it.
Best Regards,
Victor
Hello! I bought the Filter Everything Pro plugin. There was a problem in the free version, the correct number of entries was displayed in the categories. But in the PRO version, the number of entries is zero. In other types of entries, the number of entries is displayed correctly
Hi mebelproekt
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the page with the wrong counters.
Best Regards,
Victor
Hello, i would like to know if there is any way to add the Sorting Widget inside an elementor template to work. I have an archive looping the items and i tried to add the sorting widget with an elementor element (sidebar) through the wordpress widgets. But it doesnt seem to work.
I tried it but it doesnt seem to work.Hi ipps
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please include the link to the exact page where it’s not working, so we can check it.
Best Regards,
Victor
Hello support,
We recently launched a new website for one of our clients, and since then our plugin has been blocked. The message states that we have used the plugin without a valid license for two months, but this is not correct.
The plugin was only used during the development of the new website, and we have always had a valid license. It seems that after moving the site from the development environment to the live domain, the license verification may not have updated correctly.
Could you please check this for us and reactivate the plugin on the new website? If you need any details such as the domain name, license key, or purchase information, let us know and we will provide them right away.
Thank you in advance for your support!
Best regards, Lauri Wissink 050 Marketing
Could you reply to: lauri@050marketing.nl
Hi 050marketing
Yes, you can send your license key via PM here: https://codecanyon.net/user/fe_support so we can check it and deactivate it across all sites. This will allow you to activate it only on the required sites.
Best Regards,
Victor
Can you check my mail? Didnt heared anything back from support
Hi amandomm
The response was provided yesterday in this comment thread: https://codecanyon.net/comments/31713583
And the issue is still persisting on the site: https://prnt.sc/V9Gk_mzV_Se6
We cannot check anything. Please fix it so we can test it.
Best Regards,
Victor
The site works perfect here, can you retry it ?
It’s randomly crashing for us with an “ERR_CONNECTION_TIMED_OUT” error. It doesn’t matter whether we’re using a VPN or not; the results are the same. Some admin dashboard pages open fine, while others trigger the timeout error, and we cannot access the site anymore for some time.
Best Regards,
Victor
Right now, we have decided to deactivate the plugin when the site becomes available again, but it triggered the error once more, and we can’t access the site now, most likely for about 10–15 minutes.
Best Regards,
Victor
If needed you can deactive all other plugins
Can you please deactivate all other plugins, leaving only WooCommerce (if you’re using it), ACF (Advanced Custom Fields), and other plugin that is required to display the posts on the page where you try to filter them?
Also, are you experiencing the same issue with the timeout error from time to time, or is it only affecting us?
Best Regards,
Victor
Hi Purchase code is same as license key? I enters purchase code in license key filed and i have massage : Invalid license key. Please enter correct license key.
website : proceipestki.pl
Please help
Hi growbusinesssolutions
Thank you for choosing Filter Everything PRO.
It is important to keep in mind that the License key and CodeCanyon purchase code are two different things.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Best Regards,
Victor
amazing it works thank you!
best regards Michał
Wish to request a refund.
Hi hengdong20101
We are sorry to hear that. In a previous response, we asked for more details about the issue you’re experiencing with the plugin, as we may be able to help you if you provide more information.
Additionally, we have also provided information regarding a refund.
Best Regards,
Victor
Hi I’d like to get a refund – I’ve been following the instructions for 2 days and it is not filtering the posts I need.
Hi meerap2
Thank you for choosing Filter Everything PRO.
Could you please describe what type of posts you were trying to filter and on which page? It’s possible that the issue was related to the configurations.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it and make it work on that page?
Best Regards,
Victor
Hi, I´m using the Free Version to make a decision on purchasing the Pro one. However, I´m stuck on something: even when AJAX is disabled, the plugin is updating as a step-by-step filter, making petitions and highlighting the options available, when I clearly selected no ajax and using the buttons to filter.
I want to just select the options, no ajax or update on the filters, and when clic do a single petition to filter. I don´t want that every time I pick an option, makes a petition to change available filters and then show when clic.
Hi divad771
Thank you for your interest in the Filter Everything plugin.
Can you please send the link to the page with the issue so we can check it?
Best Regards,
Victor
Filters are working on Safari only no other browser. With or without Ajax. Also in Safari once I choose a filter and it sorts the results links on results are not working Elementor Pro + Unlimited Elements
Hi vassilisdesign
Thank you for choosing Filter Everything PRO.
Please send the link to the exact page with the issue so that we can check it.
Best Regards,
Victor
After working on it I found the the Ajax is conflict with “Indeed Ultimate Membership Pro” plugin. But even then data load is extremely slow but even so links are not working if I change country for second time. “Indeed” is activated now.
Hi vassilisdesign
We have checked the site using Chrome and Opera on Windows OS. It seems like you’ve already fixed the issue, as you mentioned. The filtering speed appears average, with no noticeable delays. Everything else seems to be working fine.
Is there a specific pattern we should try to reproduce the issue, or could you share a video link demonstrating the problem? That would help us better understand it, as you might be experiencing a completely different response than what we are seeing.
Best Regards,
Victor
Divi 5 Loop Builder support needed. Can you please add proper functioning with Divi 5’s Loop Builder when filtering on CPTs being displayed with the Loop Builder and not just for their Blog Post module? There are page formatting/display issues currently when using. Not sure if this is your issue or theirs.
Hi jchambo
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Preferably to the staging site, so we can add any required changes without worrying. This will allow us to check everything safely.
Also, please attach the link to the exact page where you are using that loop and filters, so we can test everything directly there.
Best Regards,
Victor
DM sent with site and credentials.
FYI, I tested Divi 5 Version: 5.0.0-public-alpha.22 and the plugin worked fine. On their latest release Version: 5.0.0-public-alpha.23.1 it’s broken. I reported this to Elegant Themes support, and they were able to reproduce it. They added it to their laundry list of bugs with no ETA on a fix.
Hi jchambo
We had to deactivate the LiteSpeed Caching plugin for testing purposes, as it appears to be configured to cache everything it can. We also updated the filter settings by simply hitting the update button in the filter set. It seems like everything is now working as it should. (The LiteSpeed Cache plugin is still deactivated, so you can check the site before turning it back on, as it might cache certain elements.)
On one page, there are some issues with styles appearing and disappearing, but that’s definitely related to the page builder/theme functionality and how it’s loading and applying the CSS.
The filtering itself is working correctly, filtering the posts on the page as expected.
Best Regards,
Victor
Thanks for looking – Elegant Themes did confirm the issue as well for Divi 5 and their Loop Builder. I believe the issue is with Custom CPTs and their theme at the moment.
Let us know the end results so we’ll be updated as well, in case other clients come across the same issue.
Best Regards,
Victor
Hi, I am using filters on Product Archives based on Product Categories.
If I add Product Categories into the “Filter by”, I see the main category of the page, greyed out and checked. Subcategories appear beneath.
Is there a setting to exclude the Product Category from the presented options, if this filter category = the page category that the filter set resides on?
I know I can use Exclude to exclude this category, but that means a different Filter Set for every parent category. I’m looking for a solution that works automatically without me manually setting exlcusions.
Thank you
Hi Hendo25
Thank you for choosing Filter Everything PRO.
Well, not really. Because if it’s using the hierarchy option, the item that falls under it will be available but hidden until you click the + icon next to it. If it were completely hidden, it wouldn’t be possible to expand. It’s simply displayed there to indicate that you’re currently on a physical category page.
However, you can use custom CSS for that; the category term should have the disabled parameter applied to it. So you can write custom CSS to hide it on all pages that include such a parameter, and also specify which child or next element should be hidden along with it.
Best Regards,
Victor
Hi – thanks for the quick reply.
Will CSS positively effect the logic?
I want another filter to rely on a parent being checked (Product Category). i.e. If any Category is checked, then show new filter.
But… I want that logic to ignore the Parent Category that is checked (and greyed) by default.
So basically, if subcategory is checked then show new filter.
At present the new filter is always shown, because the parent category is always checked.
Hi Hendo25
If you won’t hide required elements that have a purpose to open something, then it will not affect the filters at all, only visually.
That category is ignored by default. It only appears to be checked (visually), but in reality, it is disabled and cannot be selected.
Best Regards, Victor
Hi – thanks again.
I don’t think I explained my case very well.
I have a filter by Product Categories, used on Product Category archive pages. (Settings: Hide Empty Filters)
Filter:
Parent Category1 - Sub1 - Sub2 - Sub3 etc
When viewing this, I see Parent Category1 checked and disabled.
I have additional filters in the same Filter Set, that I want to show only if Sub1 / Sub2 / Sub3 are checked.
On these additional filters, I choose settings: Parent Filer = Product Category Hide Until Parent Select = on
The additional filters always show. Which I assume is because Product Category1 is always “checked”.
I can get it working only by Excluding Parent Category1 from the Product Filters.
Is this the expected behaviour?
Thanks in advance for your help.
Ah, okay. Now we see the issue. We’ve managed to recreate it on our end as well. We’ve added it to the development list to be reviewed and fixed in an upcoming update by the development team.
Best Regards,
Victor
Brilliant – thanks for reviewing again. Could you tell me how frequently updates are published? And will I get notified? Thank you
We don’t have exact dates or an average update frequency, as it depends on the type of functionality currently in development, and at the moment, there’s quite a lot in progress.
The next update will be packed with core features such as:
1) XML sitemap support
2) Import/export functionality
3) Date filter for ACF date picker fields
4) Autogeneration filter sets with at least 5 filters for every post type, as an example.
5) General fixes and improvements
While it might not look like much, those are quite heavy functionalities that require deep polishing to provide a solution that can fit all cases and does not cause any conflicts. Hopefully, this fix will be included in the next update.
Best Regards,
Victor
I would like to ask for a refund as the pro plugin was not what i was expected.
Hi hengdong20101
Thank you for choosing Filter Everything PRO.
Can you please provide some information on what you expected and what didn’t work in your case? Perhaps we can help make it work for you.
In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.
Best Regards,
Victor
Hi I have a few questions before purchase.
1 is it compatible wit Metabox custom fields?
2 is it possible when using a filterset with an apply button with redirect to have the filter result count in the button label like “Show xxx products”
Thanks a lot
Hi sbucommerce
Thank you for your interest in the Filter Everything plugin.
1) Yes, you can create filters from custom fields. You can use the ACF plugin to apply custom fields to the required post types and use those meta keys for filters. If there are already existing custom fields on posts coming from other plugin functionality, they should work the same, as they all rely on the default WordPress functionality in the end.
2) Not out of the box, maybe such a feature will be introduced in future updates. The apply button does not have such a feature. Only the mobile widget has it.
Best Regards,
Victor
After I buy it can you give me some hints where to look to customize the button thanks a lot i will buy the plugin and test it
We contacted the development team, and they said that this can be included in one of the upcoming plugin updates. Rather than adding a quick, half-broken workaround, they want to provide a polished, out-of-the-box solution that works smoothly.
Best Regards,
Victor
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