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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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9015 comments found.

I was already using the free version and just bought & installed the pro version via the zip file.

1) Where can I find the filter to show instock / out of stock status? 2) I’ve created a product attribute called “percentage”, all products have a numeric value (e.g. 10 / 30 / 5/ 100 etc.). I wanted to enable numeric filtering for those, but it is greyed out in the menu.

FE_support Author Team

Hi cbwkowner

Thank you for choosing Filter Everything PRO.

1) Stock status filter: https://prnt.sc/mRT3_YUhDaZ0

2) Range slider from numerical attribute: https://prnt.sc/-_paU3bUiqS_

Basically, to use the range slider with attributes, simply select “Taxonomy Numeric” and then choose the required attribute.

Best Regards,
Victor

One of the values have numeric values between 0.00 and 0.50. Is it also possible to support that (right now it’s either 0 or 1)

FE_support Author Team

Yes, that’s possible. You need to go to the filter set, navigate to the required range slider filter, open More Options, and set the desired step value there, like this: https://prnt.sc/AJ7QAdMHkHpZ

Best Regards,
Victor

I have a copy of FE Pro and am having difficulty adding a filter to a Page using a Query loop.

The Page uses the standard “Page” template within the WP Twenty Twenty-five theme.

I have setup, using ACF, a Custom Post Type (Cases; and two Taxonomies “Industry” and “Service”) and whilst I can create the Filter set to look to the Custom Post Type and use the Taxonomies as filters when I insert the shortcode into the sidebar I either get a message saying the Filter doesn’t work (if I leave everything to default settings – as I have done for a Filter on my main Blog / News page which works okay) or if I select where to apply the filter to Pages and select the correct page with the Query on it) in this instance whilst the filter shows it also shows that there are no posts against any of the taxonomies.

Help!

Thanks,

Simon

FE_support Author Team

Hmm, this would be hard to debug without direct access. Could you set up a live staging site where we can take a closer look? That way, if any other issues come up, we can check and fix them right away.

If a staging site isn’t possible, a video showing the issue could also be really helpful. Just send us a link to the video, and we’ll do our best to help!

Best Regards,
Victor

I’ll see what I can do about creating some form of video to show the issue

FE_support Author Team

Hi Simon

Thank you! Let us know when everything is ready so we can check it.

Best Regards,
Victor

I used filter everything pro at my website. I entered the license key of course. Now I moved my website to a subsite of a wordpress multi-site configuration. But in this setup I am not able to enter the licence key.

Ik tried it with and without network activation. At the moment I use the pro version only for one website but I might use it for 2 more websites in the future. https://303protectant.us/ Can you help me how to do this?

FE_support Author Team

Hi arttakeovershop

If you have a PRO version of the plugin, please write your request from the account where the plugin was purchased.

Best Regards,
Victor

Hi guys.

Great plugin. I’m having some struggle getting the right filters on the right pages. FOr example. I have 4 elementor product archive templates active. 3 main categories and 30+ sub categories that use the same template.

The 3 main archives need a filter that will filter all the related tags and attributes of that category. The 30+ sub archives need a filter that filters only their unique tags and attributes per category.

Can you be of help with this?

FE_support Author Team

Hi Joel1987

The wrong post list is selected here: https://prnt.sc/zRoSV31CNbvG

We haven’t changed it, but as mentioned previously, it’s most likely the third one. You can test it by selecting the first option, hitting the update button, clearing the cache, and then testing it (refresh the page before testing it). Repeat this process with the other options until the posts are correctly filtered on the page. Make sure to clear the cache on the filtered page each time before testing it, as it will otherwise display the previously cached version.

Best Regards,
Victor

Hi, i’ve tried them all and purged the cache and theme cache after everytime i updated the filter. Unfortunately it doesn’t work with any list. Please have a look and see if I am missing something..

FE_support Author Team

https://prnt.sc/nF7GyOZghUgU and on the page: https://prnt.sc/RZbLg6A1XhuC and everything is working.

Best Regards,
Victor

My customer can’t find the license he purchased. Can you send it via email? If the response is positive, will you charge me a fee to send the email address that he purchased the license?

FE_support Author Team

Hi woodos

There are no additional fees for support. You just need to have active support time on your account to receive assistance.

Please send your client the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

sorry I wasted your time then I read the procedure

FE_support Author Team

No worries. Have an amazing day!

Best Regards,
Victor

Hi! I would like to know if there is a possibility to change the appearance of the “Apply filters” button once one of the filters has been selected. For example, via a class or something else, this button changes to a different color when it is active. Thanks in advance Eric

FE_support Author Team

Hmm, when you click on a filter term, it adds to the container “wpc-filters-main-wrap” the class “is-active” while it updates the rest of the filter terms. Once the update is done, it is removed. Also it is adding the “wpc-filter-request” to the same container as a class.

Best Regards,
Victor

Yes, it’s not bad, but the problem is that the class is only active during rendering and it disappears after

FE_support Author Team

The “wpc-filter-request” class should be present if any filter term is selected, and “is-active” should only be applied during the update process.

If you need something more dynamic, you can use custom JavaScript code tailored to your specific case.

Best Regards,
Victor

Hello,

I purchased Filter Everything Pro and downloaded the Wordpress installer and the license. When installed in Wordpress, None of the “PRO” versions are enabled. I’ve installed on a network Wordpress instance with a single site. The plugin was activated only on that site. Your help and guidance will be appreciated – thank you.

FE_support Author Team

Hi gflorez2

Thank you for choosing Filter Everything PRO.

Can you please provide more information about the exact issue? We’re a bit unclear:

1) Are you unable to activate the plugin? Is there any error during activation?

2) Are you having trouble retrieving the license key?

3) Have you activated the plugin, but it’s still not functioning?

Any additional details you can provide will help us resolve the issue as quickly as possible.

Best Regards,
Victor

I have AJAX filtering working (thanks to you for some CSS) but the pagination reloads the page. I read in the documentation that the class needs to contain both the results and the pagination – mine does. I did move it one level up as well, but that didn’t seem to fix it either.

The filter is here https://knotionscom2.bigscoots-staging.com/knotions-issues-list/. Can you help! Thanks!

FE_support Author Team

Hi knotions

Unfortunately, the pagination is a separate functionality that is not related to our plugin and is not influenced by it in any way. Therefore, if the pagination refreshes the page, it will not be converted to AJAX pagination. Additionally, we recommend using the default pagination approach with page reloading.

Best Regards,
Victor

Thanks. Is there no way to make pagination be Ajax as well? I’d be fine purchasing a plugin for this.

FE_support Author Team

Hmmm, theoretically, you can check free plugins such as Load More, AJAX Load More, etc. These plugins can modify the pagination behavior and enable AJAX-based loading. However, we cannot guarantee that all such plugins will be fully compatible with our filtering functionality (pagination can ignore filtering). Still, it’s worth trying a few to see if any of them work well for your specific case.

Best Regards,
Victor

zhorec

zhorec Purchased

Hello. I have a problem with activation my license. Here is a purchase code: 64b2a6b7-3bb9-4ea2-8133-bdb7b395c694

I see “Unknown error.” when I use my license key.

zhorec

zhorec Purchased

Thank you. If I change the domain (I will move this website) will my license still be activated?

FE_support Author Team

If you change the domain, you’ll need to follow the same procedure again to activate the plugin and license.

Best Regards,
Victor

zhorec

zhorec Purchased

Ok, thanks

I can’t find the license key that i bought. If i try to insert the Purchase code your extensions says that is not correct.

Can you help me on finding the license key?

FE_support Author Team

Hi teknetsrl

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

Hi, We purchased the Agency License for Filter Everything Pro some time ago (this license is still listed on your website). For a while now, we’ve no longer been able to update the plugin using the Agency License, and recently we’ve also been unable to register new sites. When we originally purchased the Agency License, it was advertised with lifetime updates for unlimited websites. Could you please clarify why this is no longer working and let us know how this can be resolved? Kind regards, WEBRAND

Hi Victor, thanks! Hopefully they can resolve it. Kind regards, WEBRAND

Hi Victor, I just wanted to check if there was already a patch available?

FE_support Author Team

Hi WEBRAND

We’ve contacted the development team, and unfortunately, there are no updates on this issue yet. The earliest expected timeline for this would likely be in a month or so.

Best Regards,
Victor

Hi,

Pre sales question.

Is it possible to have the mobile widget and off canvas filters on desktop? If not via a setting, would there be another way to make this possible?

Thanks

FE_support Author Team

Hi peaktanning

Thank you for your interest in the Filter Everything plugin.

Basically, you can use the mobile filters widget on both desktop and mobile. On desktop, you can apply some custom styles to make sure they fit your design requirements.

Best Regards,
Victor

Hello, the filters on the mobile version arent shown even with the proper settings enabled.

FE_support Author Team

Hi koukstoreofficial

Try to add to the Filters> Settings > Experimental > Custom CSS the next CSS code:

@media screen and (max-width: 768px) {
    .wpc_show_bottom_widget .wpc-filters-open-button-container {
        display: block !important;
    }
}

Best Regards,
Victor

As soon as I click on the filter, the results are updated instantly, without visible loading. And then, how do I set the minimum to maximum product value using the numeric field function?

FE_support Author Team

You can place your custom CSS even in Appearance > Customize > Additional CSS and add all your styles there.

Do you have a general understanding of how to work with CSS and use the browser’s inspect tools to locate the required classes? Also, are you familiar with CSS specificity, so you can ensure your styles are applied correctly and not overridden by other rules with higher specificity?

If not, then perhaps you need to ask your site developer to apply those changes to the site. Unfortunately, the CSS styling is out of the scope of the support policy: https://prnt.sc/STqN0OBSAqDP

Best Regards,
Victor

I have no knowledge of this. If so, would you be able to do it and how much would it cost me?

FE_support Author Team

We’d love to help, but unfortunately, we don’t have the time to apply customizations, even for an additional fee.

Here’s a small example of how you can find, for instance, the mobile button class names and the styles applied to it via browser tools: https://prnt.sc/Lda8wIOMP9KR

The approach is exactly the same for any element, use your browser’s inspect tools to locate the desired element on the page, check which classes and styles it has, and then use those to create your custom styles. You can even test your CSS directly in the browser to make sure you’re targeting the correct classes before applying them on your site.

Best Regards,
Victor

Piedidi

Piedidi Purchased

Hello, I’m using tag based filters. But when I tag a variable product, the tag doesn’t appear in the filter? I tried placing the tag by the “parent” product, placing it by the child products and placing them everywhere… But nothing helps… Can it be solved?

FE_support Author Team

Hi Piedidi

Please provide a link to the exact page with the issue so that we can check it.

Best Regards,
Victor

Hi team, can you please let me know how to make mobile filter default is not collapsed.

FE_support Author Team

Hi jaynchou123

Please check this page: https://filtereverything.pro/resources/mobile-devices-new-approach/

Let us know if it helped to create a mobile filter.

Best Regards,
Victor

I want to have different filters for different pages. How do I choose which brands I want to display? I have WooCommerce product attributes, but within the brand attribute there are also brands that I don’t want to appear in my brand filter. How do I do that? The second question is how do I set the price?

FE_support Author Team

Hi alessiomarca12

Thank you for choosing Filter Everything PRO.

1) You can create a separate filter set for each page, and in the Brands filter > More Options > Include/Exclude option: https://prnt.sc/cxltHj2ZYB_N

2) To create a price filter, create a filter using the “Custom Field Numeric” and use the default WooCommerce price meta key _price that’s all you need to do.

Additionally, regarding the displayed brand terms, you can choose to hide filter terms that have a (0) counter. This means only the available brands for the products currently shown on the page will be displayed: https://prnt.sc/fcTFigAvqvaV

Best Regards,
Victor

Is it possible that once the filters have been chosen the page does not update but remains the same dynamically?

FE_support Author Team

Hi alessiomarca12

What do you mean by “remains the same dynamically”? Do you mean the filter terms update based on new products, etc.? Or something else exactly?

Best Regards,
Victor

dadasas

dadasas Purchased

Hello Staff,

We’re planning to purchase this plugin, but before doing so, we’d like to make sure it works properly with server PHP version 8.2.29. We’ve had problems with another plugin similar to yours, and we’d like to make sure everything works properly before purchasing.

Specifically, we’re concerned that selecting two or more filters will cause the plugin to return a “critical error.”

I hope you can offer more guarantees for this issue.

Sincerely,

Pietro

dadasas

dadasas Purchased

Is there a feature that integrates a filter for product stock availability?

FE_support Author Team

Hi Pietro

For refunds, we follow the CodeCanyon refund policy, which is the official policy of the marketplace itself.

Yes, you can create filters for the stock status, and also, there’s a feature to hide the stock status products during filtering.

Best Regards,
Victor

dadasas

dadasas Purchased

Thank you very much for your availability.

Be-Pe

Be-Pe Purchased

Hi,

I used filter everything pro at my website. I entered the license key of course. Now I moved my website to a subsite of a wordpress multi-site configuration. But in this setup I am not able to enter the licence key.

Ik tried it with and without network activation. At the moment I use the pro version only for one website but I might use it for 2 more websites in the future.

Can you help me how to do this?

FE_support Author Team

Hi Be-Pe

Thank you for choosing Filter Everything PRO.

If you are using a WordPress multisite setup, you only need to activate the plugin on the main site. It will then be activated automatically on the other sites within the network. Basically, there will be no license tab.

Best Regards,
Victor

Be-Pe

Be-Pe Purchased

Thank you !!!

When using the filter, the hosting experienced a very heavy load on the processor and database. We checked this by enabling and disabling the plugin in Wordpress. Moreover, the load is constant day and night.

https://prnt.sc/IW_M9On2QTNi

About this site – https://studio-artco.com

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name: Neve (neve) version: 4.1.3 author: ThemeIsle author_website: https://themeisle.com theme_path: /home/a/artco/studio-artco.com/public_html/wp-content/themes/neve auto_update: Включено

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Filter Everything — WooCommerce Product & WordPress Filter: version: 1.9.1, author: Andrii Stepasiuk, Автоматические обновления отключены JetSmartFilters: version: 2.1.1, author: Crocoblock, Автоматические обновления отключены

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FE_support Author Team

Hi hamsterxl

Most likely, crawlers are continuously crawling the filtered pages, causing the high CPU spike. To resolve this, you can use firewall settings and update your robots.txt file accordingly. In the robots.txt file, you can add rules to disallow crawling of specific query parameters used by the plugin. For example:

User-agent: * 
Disallow: /*?filtro-offerta=* 
Disallow: /*?filtro-categorie=* 
Disallow: /*?filtro-brand=*

And other rules to instruct crawlers which URLs to avoid. You can also contact your hosting support so they can check if there are any specific crawlers causing this issue.

Best Regards,
Victor

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