3931 comments found.
Good Morning Team, I am trying to install the script as a fresh start with the demo contect however it doesn’t work at all ! can you please assist , my ticekt on your CRM is Ticket #23545
Sure, all of your tickets will be answered within the support response time.
Thanks. And Please follow up.
hi there, pre-purchase question
I have offline courses where physical presence is needed. And, customers also would like to pay in cash, not buy online. Basically, I just need to enroll them and that’s it. So, is there a way to disable payments and also, I guess I don’t need a link to the “course page” with those videos inside – as it’s physical.
I found this example: https://lms.rocket-soft.org/course/How-to-Travel-Around-the-World but it’s clunky as nothing happens. The button just says “Live Class Conducted” – and that’s it… no sign up, no express interest, etc…
Hi,
You can create free courses, allowing students to enroll without any payment.
The course you mentioned is a live course, and students can enroll before the start date.
However, if you create video courses, there are no limitations on the enrollment date, and students can enroll at any time.
Regards.
Any Change on Last update 27 Aug??
Hello, will there be a discount soon
Hi, sorry; we have no plan. Regards.
Hello, now I want to do a webinar but I want to collect customers beforehand, I will write the customer name, e-mail number and register for the live webinar and send it to you.
Is this new update also possible?
Hello, you can use the “Upcoming Courses” feature for this case. Regards.
Important Message:
Dear customers, thank you for being patient and for your great reports.
We have released an update (v2.0.1) today for the following products:
- Rocket LMS
- Plugin Bundle
- Theme Builder
You can download these updates from CodeCanyon and update your platform accordingly.
Please ensure that you update all of the mentioned products. If you have a support plan and are using Rocket LMS v2, feel free to contact our team through the CRM, and we will update the mentioned products for you at no additional cost.
Best regards.
Hello, last week I opened a ticket and waited for the patch to be released. Now it has been closed unanswered and there are no instruction on how to upgrade today’s release (which looks like a new version and not a patch). What guarantees me that the problems will be resolved with this new update, or the site will break even further?
Hello, we released the update today. The upgrade process is available in the package or you can share your admin panel in CRM we will update your website for free.
why don’t you reply to the message for 1 day i paid the developer to install your lms but it doesn’t work because of many errors . it’s your job to fix the errors every time because of your mistake should i pay the developer 100 labs dollars ? fix my lms site now you said 2 days but it’s been a long time . every time i ask you you say 2 days are you cheating young children
why don’t you fix it completely . in fact why did you put so many mistakes on sale if you can’t fix them . I’m wasting my time because of your lms
Hello,
We are always responsible for our products.
We released the update today, and your website will be updated regarding your ticket.
There is a problem with your server that we have already reported to you.
By the way, our technical support staff will try to review it based on the provided information.
Regards.
Where can I find the previous versions of both “Learning Management System” and “Universal Plugins Bundle”?
Hello,
We released an update today. We suggest updating your website to v2.0.1.
You can get older versions in CRM.
Regards.
Ticket #23505
Sure, all tickets will be answered within the regular response time.
Please respond to the ticket.
I have not received a response or solution to the problem yet.
All tickets will be answered in official response time.
Hi! What is the in-app live class option mentioned in the comments? Thanks
Hello,
This feature helps you conduct live classes directly on the platform.
The user will not be redirected to other apps for live conduction.
Regards.
Ok, thanks! Can O have access to a demo class?
Hi,
Please sign in as the demo instructor user and check the following course on our demo version:
https://lms.rocket-soft.org/course/New-in-App-Live-System
Open the learning page.
There is a session called “Join to This Session”.
You can join this session to review the in-app live system.
Regards.
Thanks! Last question before buy. From what I can see, Rocket is superior to Moodle in several ways. What would you say is the main difference?
Kindly ask your question more accurately so we can help you.
I have some questions before purchasing.
- Why aren’t there options for printing, reporting, and downloading data?
- Do you have a plan to add more question types and a question bank? It’s a very important and essential feature.
- Do you have a plan to add options for uploading more file types, such as .h5p?
- Do you have a plan to add Continuing Professional Development (CPD) options?
- Do you have a plan to add skills and learning path options?
I would like a detailed answer as I am considering purchasing this project and its accessories.
Hello, can a student sell physical or virtual products? When I look at the roles in the “demo account” in the admin, the student has all the store functions enabled, including sales. But when I log in as a student, the student cannot add a product. How is that? Thank you.
Hello,
Some items like this are a part of the product logic, so changing permissions will not reflect them on the front.
There is no feature to sell products by students.
Regards.
Hello, I have just downloaded new version and installed but I see this error -
Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.
IS I also need to buy this license and install? https://www.ioncube.com/online_licensing_plans.phpHello,
This is a free extension.
You can contact our team in CRM. We will help you.
Regards.
Where I can get then this free extension, can you send link or guide? I am using Plesk server.
For support, please contact our team in CRM.
Why I need to contact support? its problem of the third party plugin that you using, you answer here ???
just read my message here and answer here only.Where I can get then this free extension, can you send link or guide? I am using Plesk server.
???
Please contact our team in CRM. Our technical staff will help you.
i regret buying this system because there is alot of problems including my payment gate way dosnt working Ticket #23444 Ticket #23445 and cant register in the account and mobile app link dosnt work and said license in both admin panel and in CRM, but still mobile app showing “Please activate your license” Ticket #23473 and i have to wait for patch …. if your system dosnt work give us the old one untill you fix the existing one
?????
Hello,
First, we appreciate your patience.
We are working hard to release the patch as soon as possible, and it is in the final stages.
It will be released in the next few days and you will get the update.
Regards
i am not use your system now because it is not work will , i will use it when it is completely work good , and you sent me the mobile app v2 . because the mobile version i bought dosnt work with v 2 i will not pay for any update of the mobile app . if your system does not work well and you refused to sent the update of mobile app . i will ask for a refund
Has anyone been able to debug and create a script without issues? Every time I browse the website to add or modify something, there’s always something that doesn’t work.
Hello,
We will release a bug-fix patch, and it includes all reported bus fixes.
It is in final stages and we will announce it on the changelog section.
Regards.
dear, when will you release the next update that solve the issues like accessibility in the mobile screens?
Hello,
We will release a bug-fix patch, and it includes all reported bus fixes.
It is in final stages and we will announce it on the changelog section.
Regards.
Hello,
Before making a purchase decision, I’d like to know the following. Could you please explain?
1. Does Rocket LMS support multiple languages? I want to provide all menus, descriptions, and content in Korean. I’d like to know if that’s possible.
2. I don’t need all of Rocket LMS’s features. I’d like to hide some features from the admin panel. Is that possible?
3. I’d like to add a Korean payment gateway. Is customization possible? Can I do this myself, or do I need to request support from your company?
Hello,
We are so happy to serve you.
1- Yes, it is possible.
2- Yes, it is also possible.
3- You can add your desired payment gateway or we can customize the project and add it for you.
Regards.
sorry but I was not able to see/create the following pages:
/become-instructor, panel/rewards, panel/financial/subscribes
and neither can I do it in this 2.0 version. The all lead to home page.
Nothing in the documentation. Can you update it?
Hello sir, is it a single package or do we need to buy additional add-ons separately?
Hello,
We have four separate products.
Rocket LMS (Core of the system)
Plugin Bundle
Mobile App
Theme and Landing Page Builder
You can purchase them according to your needs and requirements.
Regards.
