3813 comments found.
The following link also gives a page not found error
https://lms.rocket-soft.org/admin/meeting-packages/sold/2/invoiceAnd the link below
https://lms.rocket-soft.org/admin/cashback/transactions?title=&from=2025-12-16&to=&sort=&target_type=When I filter by date it gives a technical error
SQLSTATE23000: Integrity constraint violation: 1052 Column ‘created_at’ in WHERE is ambiguous
And the link below
https://lms.rocket-soft.org/admin/cashback/history?title=&from=2025-12-16&to=&sort=&min_purchase_amount=&min_cashback_amount=When I filter by date, it gives a technical error
SQLSTATE23000: Integrity constraint violation: 1052 Column ‘created_at’ in WHERE is ambiguous
Cashback module in the filters section, most of the filters encounter a technical error
Please check Thanks
Hello. Can you add Ifthenpay portuguese payment gateway if i buy your plattform?
Hi, we can add it for you as a paid service. Regards.
Looking for private one-on-one sessions or engaging group classes, and flexible session management, including customizable durations, recurring bookings, and a seamless calendar and timetable and package depend on sessions not courses
Hello, we already released this option as the “Meeting Packages” feature. You can use it if you already purchased the plugin bundle. Regards.
Hi, is there an option for LTI support? Thanks!
Hello, sorry, we don’t have this option. Regards.
hello when i use zoom credentials, is the live session is going to be in my domain name or is it redirect to zoom url?
Hello, currently, the user will be redirected to Zoom but we are working on an option to make it in-app. It will be published in a near future. Regards.
Is there any other option to make the video meeting in-app without redirecting to third party sites.
Hello, I was never able to successfully update to 2.0.1 but I want to try to update my application so that I can use it again. The update docs say that I should have the 2.0.1 version installed first. Can you send that file to me please? I deleted it since the failed update attempts.
Hi, for support, please contact our team in CRM. Regards.
Hello does the LMS have : In software, an early warning system (EWS) is a set of tools and processes that detects, predicts, and communicates potential hazards or vulnerabilities to enable timely action. It uses data to monitor threats, assess risks, and disseminate actionable warnings to reduce harm before a negative event occurs, whether it’s a natural disaster or a system-level failure.
Hello, there is no in-app option for this case. These options will be managed by server typically. Regards.
I am currently working on some customizations and new features, and for safety reasons I would like to test these changes on a separate test/staging domain before applying them to the live website.
Main domain: livedomain.com testing domain will be test.livedomain.com
how can i do this in your license system
Hi, please contact our team in CRM; we will help you. You can easily change your domain from the “License” menu in the CRM sidebar. Regards.
sir I do not change my domain license i need you to open for me another license for testing Main domain: livedomain.com testing domain will be test.livedomain.com
how can i achive that
According to Envato policies, each license is for a single installed version. https://codecanyon.net/licenses/standard
Hi,
Thank you for 2.1 Update.
About the watermark, is possible for setting the delay time for moving the watermark? The current delay time seems too fast, that would distract the student when watching the videos.
Hello rocketsoft, Rocket LMS—Learning Management System is complete eLearning software? I mean, it doesn’t need to purchase extra bundle plugins?
Hello, some features are a part of the plugin bundle. You can check the complete list of plugins in the following page and also Rocket LMS description: https://codecanyon.net/item/universal-plugins-bundle-for-rocket-lms/33297004?s_rank=3
Now I purchased Rocket LMS Flutter Mobile App—Learning Management System for Android and iOS. Does it purchase (Rocket LMS—Learning Management System) web version and Universal Plugins Bundle for Rocket LMS to run mobile version?
Is it necessary to install the web version in hosting server? I have hostinger server so i want to install in hostinger hosting.
Hello, yes, you need to purchase the plugin bundle as well. We explained this point on the product description. Hostinger is one of the best choices so you can use it without any concern. Regards.
Hello I installed my web version rocket LMS, mistakenly I turn on RTL mode. Now I am trying to disable it, but its not supporting. Can you help me please what is the issue?
For support, please contact our team in CRM. We will help you. Regards.
Your support method isn’t ideal. I have to wait two full days to get a response, which might be just a yes or no. I emailed you three days ago and haven’t received a reply here. I also left a comment five days ago and haven’t received a response. In the support center, I get a response every two days. For example, if I reply to you, you’ll need to wait two days to continue the support discussion.
Hello,
The most important point is that you have no support.
Your free support ended.
Also, we don’t provide support in comments.
Regards.
Yes, it’s true that free support has ended, but does every customer who buys your code have to pay $45 for perhaps a simple help or a basic question they need in the support section? You should offer, for example, support for a week or two for a small fee so we can purchase this support for a reasonable price, instead of paying $45.
In my previous comment, I meant waiting two days for support in your website’s support section. By the way, your website doesn’t accept password reset requests if you want to change your password or if you’ve forgotten it; it seems there’s a problem.
Hello, you have this option to use free VIP support for this purpose. You can contact our team in CRM to activate it. Regards.
Hello, please add the WebMoney payment gateway. Thank you.
Hi, thank you for your suggestion. We will consider this in the upcoming updates.
Regards.
Hi,
Just want to expressing my concern here, why should contact you for updating from version X to version Y?
This process really takes time specially have to wait the support replying the ticket if one or two replies doesnt solve the problem, as we know your support timezone might be different with many of your customer. And your CRM doesnot give email / browser notification if there is a new reply from your staff, so I should open and refreshes the CRM multiple times just for checking
if you could just update the documentation for upgrading process would really helpful. or upload the previous version files somewhere if needed in the process of upgrading for two or more version behind, as sometimes I would not upgrade to the newest version immediately after the new version been released.
Hoping my concern will improve your company perfection.
Just let you know #24514
Hi, Thank you for your suggestion.
We always strive to provide the easiest method for updates, and currently, most of our users successfully update their websites to the latest version without any issues.
We have replied to your ticket with further details.
Please check your ticket for assistance and let us know if you need any additional support.
Regards.
Do you have a full demo with all the plugins?
I’m interested in purchasing the full package, but I’m having trouble viewing the demo. I can’t find how to access the admin module to see the financial features, including the installment payment option, which is very important to me since I finance the courses.
I would also like to know if my students can make partial payments as I activate new courses, new modules, or new lessons for them. How can I indicate that I finance my courses by modules?
Hello,
You can access the admin panel from the “demo” section in the product description.
https://lms.rocket-soft.org/admin
Username: admin@demo.com
Password: admin
Regards.
I would also like to know if my students can make partial payments as I activate new courses, new modules, or new lessons for them. How can I indicate that I finance my courses by modules?
The partial payment option is available, and you can utilize it with the “Drip Content” option according to your strategy.
By using these options together, your course content will be accessible to the user step by step. Also, you can set your installment payment intervals according to the course content release timeframes.
Regards.
Hello, Regarding the new plugin “Events – Offline Events”, could it support filtering and publishing by country and city? If it cannot filter by city, there will be no point in having offline events. Thank you.
Additionally, the event title is not visible on the tutor’s personal homepage.
Hello,
Yes, the location filter is available.
We will add the second option in updates.
Regards.
I’m interested in purchasing the full package, but I’m having trouble viewing the demo. I can’t find how to access the admin module to see the financial features, including the installment payment option, which is very important to me since I finance the courses.
I would also like to know if my students can make partial payments as I activate new courses, new modules, or new lessons for them. How can I indicate that I finance my courses by modules?
I look forward to your response. Do you have a more complete video, or any documentation file that I can read, please? I have purchased other solutions before, and they have never worked for me.
Hi, we answered your new comment. Regards.
This is the best script on market! Just spend 3 hours testing your demo. Prepurchase question: Could you please add YooKassa (Russian payment gateway) I see you have Robokassa, but we need YooKassa
Hi,
Thank you for your valuable feedback.
We will take your suggestion into consideration in our upcoming updates.
Your input is greatly appreciated and helps us enhance our product.
Regards.
