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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Im seeing that there are quite a few people experiencing this [14-Aug-2025 15:37:40 UTC] PHP Warning: Undefined array key “view” in /home/cs23wneyznlc/public_html/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 937 error.

Is there an easy fix, or do you need access to my site credentials?

FE_support Author Team

Hi bcasaleaders

Yes, there’s an easy way, you can go to filter-everything-pro/src/Entities/EntityManager.php on line 937 and instead of this (this fix will be included in the next plugin update as well):

$is_rating = ($filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;
Use this one:
$is_rating = (isset($filter['view']) && $filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;
Best Regards,
Victor

Victor, I’d kiss you if I could!

robw49

robw49 Purchased

I received a license certificate from my client, including the purchase code. (I’m commenting under his Envato account.) The client says they used this account to purchase the plugin (back in Oct of 2024) but it’s not in the My Downloads section.

Can you help me figure out what Envato account was used to purchase the Filter Everything plugin, based on the purchase code? I can send the purchase code but am not sure how to do that securely.

Or if this IS the account used to purchase it, do you know why it’s not showing under My Downloads?

Any suggestions? Thanks for your help!

robw49

robw49 Purchased

Ok nevermind. Apparently https://codecanyon.net/downloads is different from https://elements.envato.com/account/downloads. That’s confusing.

I found the plugin download on the code canyon download page. Thanks!

FE_support Author Team

Hi robw49

We are glad to hear that the issue was resolved.

Best Regards,
Victor

Hello. I’ve installed pro and have the issue that the filter is not actually filtering the widget. The widget I use for displaying product ons product category pages is from UiCore.

Filter is de-activated for now but perhaps you’ve encountered these issues before? And how can I address it?

Hello. I’ve follow the instructions and have send you everything you need in PM.

FE_support Author Team

So far, we’ve made it work on the category page with flowers by selecting the correct query in “And what to filter”. However, the pagination from that widget is not compatible; the posts are filtered, but the pagination does not update to reflect the filtered results. We’ll try to recreate the issue on our end and add it to the development list to include pagination compatibility in future updates.

Best Regards,
Victor

FE_support Author Team

Update on this:
We’ve successfully recreated the issue on our end using the UiCore Advanced Product/Post Grid Loop widget for Elementor. This widget uses three separate queries, one for displaying the posts and another for handling the pagination, meaning the posts and pagination are handled independently.

We’ve added this to the development list, and compatibility will be included in future plugin updates. However, we don’t have an exact timeline for when it will be implemented yet.

Best Regards,
Victor

i have the pro version installed on https://tophardwaresupply.com/shop/. please see the error i am getting. i copy and pasted the code on the shop page, but the filter doesnt show up. can you send me instructions on how to make this filter to work? thanks

FE_support Author Team

Hi etcboxes

If you have already purchased the PRO version of the plugin, please make the request from the account used for the purchase in order to receive support.

Additionally, the plugin copy on the site is not activated. Please enter the license key to activate it.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

wais6

wais6 Purchased

Hello, As you asked per mail we have created an account for you please see the tickek sent.

Thank you!

FE_support Author Team

Hi wais6

Please provide the exact and working link to log in to the admin dashboard. The default links do not work, and even on the original site, the wp-admin link does not work; we used the wp-login.php. However, on the newly provided sites, none of the additions work; they just show a “Page not found” error.

Best Regards,
Victor

wais6

wais6 Purchased

Hi Victor,

Please chekc your mail i sent everything theire and explaind how to access the website.

Thank you!

FE_support Author Team

We responded to you via email with the information, but just in case, we’ll write the same here. We have already configured everything and are on the site. The issue is that we do not know the link to the login page; the default URLs like /wp-admin or /wp-login do not work. The login page on the site itself requires an email and password, but the email that was in the credentials instructions does not work for that login page.

Best Regards,
Victor

wais6

wais6 Purchased

Hello,

We fase a strange issue. While we currently developing our site we noticed that Plugin Filter Pro give us everytime 504 Gateway Time-out The server didn’t respond in time. after saving it. If we change anything and save it takes very long time to save and then we get

504 Gateway Time-out The server didn’t respond in time.

Please do you any idea how we can fix this?

Thank you!

Wise

FE_support Author Team

Hi Wise

Thank you for choosing Filter Everything PRO.

There may be an issue on the server side, possibly related to the max_execution_time or other timer settings. If these values are set too low, they may need to be adjusted to ensure proper functionality.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

This is a presale question.

I want to have a function where we will set the date of the event that happened via ACF field for the posts, then on the home page we will filter the posts by options like: - 7 days ago - 30 days ago - 3 months ago - 6 months ago

the date is calculated from the date we set in ACF field to the present time.

Does your plugin do that?

FE_support Author Team

Yes, FacetWP offers that feature. However, it also requires a yearly subscription that costs twice as much as our plugin. In contrast, our plugin is available as a one-time purchase with a lifetime license, including all future updates.

So when this feature is added in future updates (as we added it in the development list), even a year or two from now, you’ll receive it automatically at no additional cost.

Best Regards,
Victor

I like your plugin, it can filter via ACF fields, however the filter by time since like FacetWP is most wanted feature for my project. Facetwp is not really good on othe features.

So, I hope you can add it to your plugin soon.

FE_support Author Team

Yes, eventually it will be added. Right now, we’re fully focused on the core plugin functionality, things like XML sitemap features, import/export, and etc. Once we finish the foundational work, we’ll shift to adding more specific filters with different features. The goal is to cover all possible use cases.

Best Regards,
Victor

Seeing some odd layout issues on mobile and tablet — here’s a screenshot: https://snipboard.io/69dlNQ.jpg

Could you review the page and share your recommendations? https://tinyurl.com/mv985vh

FE_support Author Team

Hi website307

Thank you for choosing Filter Everything PRO.

If you’re referring to the behavior where filters from the last column move below the first column, this is the correct and expected behavior when there isn’t enough space to display all elements in a single horizontal line.

For example, here is the full horizontal layout: https://prnt.sc/ngnFDTIrLcuc

And here is how it looks when there’s not enough space: https://prnt.sc/MnIXBb5jqPHY

As you can see, the fifth element shifts below the first one to maintain a proper and clean layout rather than appearing broken.

Best Regards,
Victor

Hi, I have a free-lance multi-license Pro subscription.

I have a question about the SEO pages created by the filter.

Where do these seo pages ‘live’? Why do I ask?

I build a recommandation wizard for woo products with gravity forms.

I want to use filtered seo pages as confirmation pages. example: filter everthing filter is on /wizard/ seo page is on /wizard//filterxandy/

But I cannot choose that page within the gravity form as ‘page’. I can append a query string to the main page but when adding /filterxandy/ gravityform makes: /wizard//?filterxandy/ (added ?)

Any idea?

FE_support Author Team

Hi Keesjan123

Filtered pages don’t exist as individual pages in the WordPress admin dashboard. They are generated dynamically based on the selected filters (e.g., color, price range, etc.).

The plugin creates these filtered results on the fly using URL query parameters or SEO-friendly permalinks like /color-red/size-blue/. To display a list of posts or products that match the selected filter criteria, without creating a separate page for each filter combination.

So this is the same physical page with dynamic parameters that the plugin uses for filtering.

Best Regards,
Victor

Hello … I have a single filter set (with just one filter in there) set to display horizontally. Is it possible to display all the options from the filter in a single line.

See screenshot on how it’s currently displayed – https://app.screencast.com/QWzJ6SU07BbIR?conversation=ZvMEx9DYkOiG9t7UW5jPyx

Thank you.

Brilliant Victor. Thank you – That worked.

Yes, you are correct, i’m using labels.

They are currently rendered in the form of buttons as you can see from the screenshot. Is there a way we can make them by regular text links (remove the border and background) – CSS Maybe?

Thank you again

FE_support Author Team

Only via custom CSS styles. You can add your custom styles in Filters > Settings > Experimental > Custom CSS.

You can also check this page for a general approach on how to find the required classes of the elements on the page to style them: https://wordpress.org/support/topic/colour-change-to-filter-title/

This approach is general and not limited to our plugin. It’s how you can style any element on your site using custom CSS.

Unfortunately, custom CSS is outside the scope of support policy on CodeCanyon. You can reach out to your site developer to create those styles for you.

Best Regards,
Victor

Of course – I totally get that. Thanks Victor!

Hello

I’ve had the filters added to my website, and it works. But when I try and use it on the mobile, it displays on the page, but when I try to make a selection, it just closes the filters, and nothing happens. The filter is shaded out.

FE_support Author Team

Hi Man_blade

We have checked the site and it seems like you’ve already fixed it. Can you please confirm? If the issue is still there, could you please let us know which browser you’re using on mobile?

Best Regards,
Victor

Thanks for the reply. We’ve been able to fix it for now.

I cant activate license on my website it says it is invalid,

FE_support Author Team

Hi dusancopic88

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Once you receive the license key, go to Filters > Settings > License tab, enter the key, and click the Activate button.

Best Regards,
Victor

Is anybody help to set ‘Filter Functionality’ on Sticky Floating Button?

FE_support Author Team

Hi testingworld1985

Thank you for your interest in the Filter Everything plugin.

This type of configuration requires a custom floating container where you can place the mobile button shortcode. You can direct it to your site developer to create it for you.

Our support is limited to the plugin itself. Anything beyond that, such as floating containers in your page templates, is outside the scope of our support policy on CodeCanyon. The same applies to any custom styling.

Best Regards,
Victor

I’m getting tens of thousands of filter generated links indexed on Google. Is there any way to stop this within the plugin?

FE_support Author Team

Hi customlogoshop1

By default, all filtered pages are not indexed. There could be a couple of reasons for this.

You might have an additional SEO plugin or custom code that forcefully makes all of the pages indexed.

What you can do is create rules in your robots.txt file or firewall settings to block crawlers from accessing certain URLs using wildcards, such as site.url/shop/*, which excludes everything under the shop path. Review these settings to ensure that the required pages are allowed to be indexed by crawlers, while excluding the rest.

Best Regards,
Victor

I requested a refund but I have not received any updates or messages yet. Why is it so difficult?

I bought the plugin, tested it – it did not suit my needs. I requested the refund immediately.

Is there no refund policy?

FE_support Author Team

Hi donutbubblefactory

Thank you for choosing Filter Everything PRO.

We are sorry to hear that the plugin didn’t meet your expectations. Perhaps you can share what type of issue you faced with our plugin, so we can try to fix it for you or consider it for our development list.

In general, we follow the Envato Market refund policies, which you can view here: https://prnt.sc/6ZMsaWBb52e4

Best Regards,
Victor

Hello, it had issues with my theme and other running plugins. So instead I tried a different Filter Plugin which worked perfect in my online shop.

Envato Market Refund Policy states: https://themeforest.net/page/customer_refund_policy “Item is “not as described” or the item doesn’t work the way it should. If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from the author.”

29.07. I have sent a refund request – no answer. So now I started a dispute.

Yesterday, I finally discovered that your plugin’s “support” is only available via the comments section. I’m sorry, but that is unacceptable. I bought a new product, it does not work on my shop, and the support is hidden in a comment thread. I no longer want you to look into the problem or attempt to fix it. I deleted the plugin immediately and purchased a new one that worked instantly and offered direct, accessible support – not hidden like yours.

Kindly refund it. I don´t want to waste our time and energy because of such a topic. The product was approximately 1 day old, when I started the refund request.

FE_support Author Team

In that case, you need to wait for the response from the Envato team. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.

Best Regards,
Victor

is it possible to make the Filter Button Sticky or Floating for mobile devices? Can u pl help to achieve this Option.. I really like you Plugin & want to buy

FE_support Author Team

Hi testingworld1985

Thank you for your interest in the Filter Everything plugin.

You can place the filter mobile button shortcode inside a custom floating container to make it float on mobile devices. However, we do not provide any custom coding for the floating container itself. It should be created within your theme or page templates. If you already have a floating container, it is possible to use it for this purpose.

Best Regards,
Victor

I am considering purchasing the PRO version. Is a sitemap generated for the SEO rules created?

FE_support Author Team

Hi pablof

Thank you for your interest in the Filter Everything plugin.

The Sitemap XML functionality will be included in the 1.9.2 update. This functionality is already developed and is currently undergoing testing and polishing. It is most likely to be released within a month. This is confirmed information, as our support team is involved in the testing process. We have first-hand knowledge of the current stage of development. Additionally, the export/import functionality will also be introduced in version 1.9.2, along with other features, making it a significant update.

Best Regards,
Victor

Thank you!

Hello,

I would like to request a refund. The plugin does not work properly with Elementor — it fails to create numeric ranges despite the ACF fields and attributes being set correctly. I am therefore forced to make a complaint about the plugin. At this point, I am removing it and will not be using it further. I have found another solution and intend to invest in that instead.

Kind regards, Natalia.

FE_support Author Team

Hi Natalia

Thank you for choosing Filter Everything PRO.

We are sorry to hear it. As far as we’ve tested, it works with the Grid Loop in Elementor and ACF custom fields. Perhaps the issue was due to incorrect settings. We can help you configure it on your site and provide an example to show how to make it work.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please include the link to the exact page where you’re trying to use the ACF field meta key that isn’t working for creating the range slider. This will help us set it up correctly for you.

Best Regards,
Victor

On the test website https://ica.maybeso.net, we have a custom post type Concertinas with three taxonomies, Makers, Systems, and Collection. We are using filters and sorts on the post-type archive, https://ica.maybeso.net/concertinas/. After purchasing FE Pro, we set up a second filter set to filter and sort Maker archives. (The difference between this filter set and the post type filter set is that it does not include the Maker filter.) This works as expected when the user is logged in. For example, on https://ica.maybeso.net/makers/wheatstone/ I can use the Collection filter pull-down to limit these results to 14 Crane Duet Concertina Website or 122 Concertina Museum instruments. However, if I view the same page as an anonymous user, the Select Collection filter shows only one option, Concertina Museum, with 1 result. If I select “Concertina Museum (1)” (or add /col-cm to the URL) the results are not actually filtered. Is there something in my FE settings or the custom page template that could be causing this issue for anonymous users only?

If I bin the Maker filter set, the general post-type filter set appears on the maker archive pages, and I suppose I could just hide the Maker pull-down using CSS, but I’d like to understand what is happening.

It occurred to me that the problem might relate to the fact that I have two filter sets affecting the Maker archive pages, I notice that I can apply the Maker filter set to the appropriate archives under “Apply filtering if the page is:” by setting the first dropdown to “Makers” and the second to “Any Maker (for a common query across all Maker pages)” But I can’t set the post type filter set by setting the dropdowns to “Concertinas” and “Any Concertina page…”: I get “No Concertinas lists found on the page.” I have to set this one to “Common WordPress pages” and “All archive pages for this Post Type”.

Thanks in advance for your help and insight!

Doug Holtzman

FE_support Author Team

Hi Doug Holtzman

Thank you for choosing Filter Everything PRO.

Let’s try to fix the issues one by one. Having such a long request makes it difficult for us to understand what exactly is not working and what the initial request was.

To start, let’s address the issue where the filtering does not work when you’re not logged in. This could be related to a user roles plugin on your site that modifies the query differently for logged-in and logged-out users. Try disabling that plugin and test the filtering again to see if it resolves the issue.

Also, you can send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
Victor

The selection of multiple checkboxes is not working properly. On the client’s page https://easytrade.ua/product-category/zakhysne-sklo-ta-plivky/zakhysne-sklo-ta-plivky-dlia-apple/zakhysne-sklo-dlia-iphone/ when selecting the “Compatible device model” filter option, I click on the first item (iPhone 16 Pro) — the checkbox appears. Then I click on the second item (iPhone 16 Pro Max) — the checkbox appears. When I click on the third item (iPhone 15 Pro Max), the checkbox on the second item disappears. Even if I click it again, it will not add more products to the filter, even though the checkbox is selected.

FE_support Author Team

Hmm, yes, it does seem that there are some cases the fix isn’t fully covering. Would it be possible for you to set up a staging site where this issue is present? That way, we can debug it safely without the risk of affecting the live site. Let us know once it’s ready, and we’ll take it from there.

Best Regards,
Victor

Done. new site at https://e-test.pp.ua/ sent you access via the form as I did before. thank you.

FE_support Author Team

Hi 19sanre19

Our developer team has checked the site and provided a fix for such cases as well. We have applied the fix on this site: https://easytrade.ua/product-category/zakhysne-sklo-ta-plivky/zakhysne-sklo-ta-plivky-dlia-apple/zakhysne-sklo-dlia-iphone/

Please test it as well to ensure that everything is working correctly. The fix was applied on the testing site as well.

Best Regards,
Victor

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