8422 comments found.
Hi,
I hope you’re doing well.
I’ve encountered an issue where a user purchased a subscription using Stripe, and the payment is showing as successful on the Stripe dashboard. However, the user’s subscription or plan is not being activated on our website.
Could you please check why this is happening? It seems like the Stripe webhook might not be firing correctly, or our system is not handling the event properly after the payment is completed.
Let me know what you find and how soon this can be resolved.
Best regards, Durjoy
Check this ticket : #32456
Hey
Already answered the ticket.
recheck this ticket please
thank you problem solved
I just run the update ,, after finish I cannot login anymore to the admin panel >_ Error 500 The page you are looking for is not available at the moment.
>_ Error 500 The page you are looking for is not available at the moment.
Hey
That is because the updater did not run correctly on your server. After logging in as admin go to https://refertowin.net/update and click on Update.
SUUUUPER SUUUUPER SUUUUPER , Very big thank you 
When I update the Membership Plan, I see this error message.
>_ Error 500 The page you are looking for is not available at the moment.
Anyone Has this message when trying to create a Plan? >_ Error 500 The page you are looking for is not available at the moment
Hey
Make sure to sync your plans, it might be related to that. You can sync plans in admin > plans > top right corner.
I tried to sync, and I updated the App but the Error 500 is still there, I thought maybe my PHP was outdated, so I updated to the current version but I still get >_ Error 500 The page you are looking for is not available at the moment. I’ll try to DEBUG
Woe, I just got hit with “Error 404 The page you are looking for could not be found” can’t even access Login page?
Ok, I got the 4 page back but I can’t get the membership page to fire? I will try to Debug?
Hey
Can you open a ticket with FTP so I can check your website to see what is wrong?
Ticket created #32467
Hey
Already responded.
Thanks for the response, still has Error 500 Reply ticket: #32467
Update: Check ticket #32467
Responded.
Please added this feature: 1. pay as you go 2. multiple payment method on affiliate section 3. added new theme or update this theme(SaaS Theme for Premium URL Shortener) 4. paid user can open ticket via ticket option. 5. design custom affiliate page for better exprience. 6. added AI feature. 7. and added custom template for bio page you can follow other compititor website like bitly/cuttly/rebrandly etc.
Advance thanks for adding this feature. Thank You Dear Team
Hey
I have added these on the suggestion list. Some of these are already in the works.
ok thank you
when you adding this feature??
Hey
I cannot say when exactly but they will come soon in multiple updates.
When will the latest update come out?
Hey
Most likely next week. We have already added a couple of cool features.
Thank You
13 days left but no update.
Hello
The update will be live as soon as the features are tested.
ok i am waiting
When will the latest update come out?
Hey
Finishing it now so by end of the day.
ok thanks
Hey
Added a last minute feature. Coming today for sure
We are using your script and truly appreciate its functionality. However, we have a suggestion that could significantly improve workflow efficiency.
We shorten dozens of links every day, often for the same campaign. Setting UTM parameters manually for each link is becoming time-consuming and repetitive.
We would greatly benefit from a UTM parameter template feature—the ability to define and save common UTM settings (campaign name, source, medium, etc.), and then apply them with a single click via a dropdown menu when creating or shortening a new link.
This would eliminate repetitive manual entry, reduce errors, and save time for high-volume users like us.
If there is a way to implement this with the current version, we’d appreciate any guidance. If not, we kindly request that you consider adding this feature in a future update.
Thank you for your support and the great work on this script.
Hello
We will be adding a bulk parameter tool so you can assign parameters in bulk to selected links.
That’s wonderful! I truly appreciate it. ❤️
I was eagerly awaiting the bulk parameter tool in the new update, but I can’t find it. Can you help me if I’m overlooking something?
Hey
It is added to the local version and it will be released in the next version.
I testing before buy. Why when user expire trial is automatic downgrade? Why not just block adding new QR codes and disabled statistics, edit etc? There should be option what happen when plan expire, no automatic downgrade. Its not normal for SaaS. Thanks
Hello
Most SaaS downgrade you automatically to a free plan if you expire and do not renew.
Hello, I think there’s a problem with the AWS S3 integration. I’ve already reviewed all the data I entered and everything is correct, with the necessary permissions and public in S3. However, the integration doesn’t work; it simply won’t upload the photos to AWS S3.
Hey
Can you open a ticket with FTP info so I can check this for you because no one else reported issue with S3?
Josh, I paid for custom development and something you were supposed to deliver in 1 or 2 days has been 10 days and now you have stopped responding to my support emails. Why? I told you, I need that and you agreed. Why ignoring support requests after charging extra?
Hey
Sorry I was away for an unexpected reason and just got back. I will respond to your ticket.
hi how can i rênew suppỏrt ? is it still saas or single? did you update new paypal method?thanks
Hey
You can renew support via Envato. You just need to select for how long to renew. As for the “new paypal method”, I am not sure what you mean by that?
When will version 8 be released?
Hey
There is no ETA at the moment. We are still working on the v7. For v8 we are thinking of something big but not sure when that will be released.
Hi,
I am literally messaging you like everyday, can you please help me
Thank you
Hey
Already responded to your messages.
Hello, Can you make a custom template for a biopage? Thank you
Hey
We will be adding templates soon.
Can you please respond to ticket #32423. Thanks
Hey
Sorry I was away for personal reason and just back. Going over tickets right now.
No problem, I am waiting for your help thanks.
Can you please update ticket #32423 thanks.
Hey
Already responded.
We can’t just come here and ask, we also have to thank you for the resources implemented on the site! I found the QR code template generator, thank you very much for this resource.
Hey
Thanks for the feedback
Hi,
Please look into my non working url. Please check your email.
Thank you
Hey
I have already responded you
Hi,
I am literally messaging you like everyday, can you please help me
Thank you
Hey
Already responded to your messages.
Hello, I have a question. The system has a module for sending emails to registered users. I would like to know if I have already configured Mailgun, for example, so that the system sends automated emails through Mailgun, will the system also use that Mailgun configuration to send bulk emails?
Hey
Yes. The system will use your preferred setting for all emails.
I would like to purchase this script but offer it as a free public url link shortner. But if someone uses a link to an affilate website that I’m a part of say Amazon, it will use my affiliate link in the shortened link. Is this possible with your script?
Hey
Yes it is possible however it will require a small change to add your affiliate id.
Can someone help me? I restored a backup. I copied the files, imported the database, and updated config.php with the new database access details. The site is online but shows a blank page, the links don’t work, and the login page doesn’t work either. Please help.
I fixed the problem.
Hey
Glad you fixed it
