8965 comments found.
Hi there, I purchased Filter Everything and am trying to connect the Taxonomy Filter widget to a WooCommerce product grid built using BR Product Grid (from the BravisThemes “Kimono” theme) inside Elementor.
However, the dropdown labeled “Select a widget” always shows “Choose a Loop Grid to view the Taxonomy Filter”, and no grid is selectable — even though the BR Product Grid is present on the page, visible, and placed directly below the filter.
All product attributes are public and set as taxonomies. I’ve disabled caching and confirmed the page is fully live.
Is the BR Product Grid compatible with your filter widget? If not, can you recommend an Elementor-compatible grid widget that will work for attribute-based filtering?
Appreciate your help — thanks.
Hi RykeDesigns
Thank you for choosing Filter Everything PRO.
The only requirement to make posts filterable is to display them on the page using WP_Query. If the post grid widget displays them via WP_Query, you need to create a filter set with the required filters. In the “Where to filter” section, specify the page where the filters should be displayed, and in the “And what to filter” section, choose the query responsible for displaying your posts. This will allow filtering to work. Then click the Update/Create button.
You can place the filters on the page (specified in the “Where to filter”) via the widget area named “Filter Everything – Filters” or by using the shortcode [fe_widget].
Best Regards,
Victor
Hi Victor,
Thank you for the detailed reply — very helpful.
We’ve confirmed that our BR Product Grid widget does use WP_Query, and the filter set is already configured correctly:
Where to filter: Assigned to the correct Product Category pages
And what to filter: Set to display WooCommerce Products using the correct query
The filters do display via shortcode ([fe_widget]) — but the actual Elementor widget labeled “Filter Everything – Filters” is not appearing anywhere in our Elementor panel. We’re only seeing the Taxonomy Filter widget, which isn’t what we need.
This is now blocking us from completing the build, because we need to place and style filters visually with Elementor — not shortcode.
We’re using the latest Pro version of your plugin, Elementor Pro, and the Kimono theme by BravisThemes. Here’s an example of the category page setup: https://reeflighting.cordisco.com/product-category/home/ Our goal is to build a Holly Hunt–style filter experience like: https://www.hollyhunt.com/products/lightingIf there’s a setting or compatibility issue we’ve missed, please advise. If the widget has been deprecated or won’t display with Elementor + WP_Query + WooCommerce, we’ll unfortunately need to request a refund.
We really hope you can help — we’re close to launch and need this resolved quickly.
Thanks again, ~ Ryke
Hi Ryke
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the exact page where you are trying to make the filters work, so we can set up a working solution for you.
Best Regards,
Victor
Hi Filter Everything Support,
We urgently need help resolving a critical issue: the Filter Everything widget is not showing in our Elementor editor panel, making it impossible to apply filters to our WooCommerce product archive layout.
We’ve created an admin account for you:
Login URL: https://reeflighting.cordisco.com/wp-admin
Username: filtereverything
Password: (sent automatically to your support@filtereverything.pro email)
To assist, please view and edit this live test page: https://reeflighting.cordisco.com/home-7-15-25_b-up/
We’re significantly behind schedule and cannot proceed without resolution today. Your urgent help is appreciated.
Thank you, ~ Ryke
Hi Ryke
1) First things first, when we’re asking for credentials and attaching the document with the guide, please follow the exact guidelines. We had to recover the password for your site manually, because there was no “automatically sent password” to our email. All credentials should be sent via PM, not in the comments section: https://prnt.sc/ojdTo3oBxYIR
2) We created two filter sets: one placed on the page you sent the link for, and the second one on the homepage. Please check them both, especially the classes we used for AJAX in the Filter Set settings (HTML class or ID…).
3) You can find our widget in the WordPress area in Elementor: https://prnt.sc/fTdsPUSkNpGC the search won’t find it.
Please carefully review everything before making any changes so you can create and place your filter sets on the required pages.
Best Regards,
Victor
Hello, most of the filters some days filter correctly and other days not. Many time I pick on the filter section the brand Adidas and the Collection Samba (product collection of adidas). Instead of showing only Adidas Samba sneakers, it shows all the available adidas product. After some reaserch with chat gpt, I found out the probable is the AND/OR relation that causes that issue. And I pretty sure that the last time I checked, on the filter sets, there was the AND/OR option but now I cannot find it. Could you please explain how can I find them? Thank you in advance!
Hi koukstoreofficial
If you are referring to the OR/AND logic, you can go to the filter set, navigate to the required filter, click on “More options,” and there you will find the OR/AND logic setting.
Best Regards,
Victor
Dear,
We have 1 license of Filter Everything Pro working on the production website. We recently created a staging environment which caused the plugin to lock out.
Can we add the same license to our staging domain? (which is a subdomain to the main website domain)
Thank you
Hi henrykozhaya
One license can be activated on two sites. If you’re seeing a message on the second site saying it’s already activated on two sites, you can send us the license key you’re using via PM: https://codecanyon.net/user/fe_support so we can deactivate it across all installations.
Best Regards,
Victor
Hi Filter Everything Team,
I’m using Filter Everything Pro together with the Salient Theme and WPBakery and I’m trying to manually sort the terms of a custom taxonomy.
Here’s my setup:- I have a taxonomy with three parent terms: WANDERUNGEN, OUTDOOR AKTIVITÄTEN, and INDOOR AKTIVITÄTEN, each with multiple child terms.
- I’m using the Category Order and Taxonomy Terms Order plugin to manually set the order of the terms.
- In the Filter Everything widget settings, I’ve tried different options under “Sort terms by,” especially “Term ID” and “Default,” but the terms are not displaying in the custom order on the frontend.
- I’ve also ensured the filter is set to the correct taxonomy (“was”).
Thanks a lot in advance for your help!
Best regards, Lukas
Hi Lukas
Thank you for choosing Filter Everything PRO.
In order to create a manual sorting, you can use the hook “wpc_terms_before_display” For more information, please check this page: https://filtereverything.pro/resources/hooks/#terms-before-display-hook
Best Regards,
Victor
Hello, thank you for your help. Unfortunately, I can’t get the script to work. I created a number field using ACF, which the filter is supposed to use, but it doesn’t seem to work properly.
Could you please take a look at it? Here is the relevant page: https://test.outdoorkiddy.it/ausflugsplaner/ The issue concerns the filter with ID 755 (“WAS”), which contains 3 parent categories, and each of those has child categories as well.
Thank you very much, Lukas
Hi Lukas
https://codecanyon.net/comments/30849424All we can recommend is to check this comment with the example of the code, so you can modify it for your own case.
Best Regards,
Victor
Hello,
Does the plugin generate hooks, or is there any method available that allows limiting the cache generation for all filter combinations on the site? Plugins like WP Rocket and FlyingPress build the cache endlessly if the store has several attributes that allow product filtering. This results in a huge number of cached pages for every possible filter combination. It would be very useful to have a way to restrict cache building for each filter combination, rather than generating cache for every possible option.
Is there a recommended way to address this, or do you plan to add such functionality?
I am using the Freelancer License.
Thank you!
Hi slkaz
If a caching plugin is being used on the site, it should provide tools or configuration options to manage what gets cached and what doesn’t. It’s expected that a caching solution should allow you to exclude dynamic pages, like filtered URLs, from being cached, especially when dealing with filters that can create a large number of URL variations. This is a limitation on the caching side.
Can you please provide some information on what can be done on our plugin’s side to influence the behavior of caching plugins? We’d like to pass it to the development team for review.
Best Regards,
Victor
Hi Victor,
Thank you for your quick reply!
I understand that most caching plugins offer tools for excluding specific pages or patterns from cache, but in practice, they usually rely on the URL structure and are not aware of the dynamic nature of filter queries used on shop/category pages. As a result, sites using extensive filtering (with multiple product attributes) can quickly generate thousands of unique filtered URLs, each cached separately, leading to excessive server load and storage use.
While this issue is primarily related to how caching plugins operate, your plugin stands out by enabling advanced filtering and generating dynamic pages that are difficult for caching plugins to distinguish from static content.
From a developer perspective, it would be extremely useful if your plugin provided dedicated hooks, filters, or even a specific marker (such as a unique body class, meta tag, or HTTP header) whenever a filtered page is rendered. This would allow caching plugins and custom code to easily identify these dynamic filter pages and adjust cache behavior accordingly (e.g., by skipping cache for those requests).
Having a standardized method to flag or hook into filtered pages would:
Help plugin and theme developers implement more robust cache exclusions,
Allow store owners to optimize caching strategies for performance,
Reduce the risk of unnecessary cache bloat.
Is this something you could consider for future development? If you need concrete examples of hooks or markers that could be useful, I’d be happy to provide further details.
Best regards, Sławek
Hi Sławek
So, at the moment, we have this function:
/** * @return bool true if it is a filtered page and false if not */ flrt_is_filter_request();
Which will return true or false based on whether this is a filtered page.
Best Regards,
Victor
Hi!
On a website I built for a client, I am using Oxygen Builder for the frontend and ACF.
I am using the Filter Everything Pro version.
My client needs the possibility to choose in backend which posts to be displayed in frontend. For this reason, I used ACF taxonomy field (as I have several Custom Post Types).
I can display the posts correctly, and the filter also seems to be displayed correctly.
However, if my client creates a new page, chose a new Taxonomy and saves the changes, the new page shows the filter from the page previously created.
The only “solution” I found is to go into the Filter set I create (that is actually applied to all pages) and re-save it. Only then the filter updates (but it takes a moment).
Is there a way to avoid it?
I really don’t want to give my client the rights to access FE.
Many thanks in advance!
PS: I am not using any caching plugins right now. I also tried activating one but it did not solve the issue.
Hi Stadtluft1
Most likely, this is happening because those changes are modifying the query. You need to click the Update button in the filter set to regenerate its hash, so it can work properly with the modified query and reflect the new values.
Also, you can try going to the page with the incorrect data and add the following GET parameter to the URL: ?reset_filters_cache=true This may clear the transient cache and display the updated data.
Best Regards,
Victor
Hi Victor many thanks for the quick reply.
Unfortunately, the GET parameter did not work.
I was thinking to create a button in backend (under the ACF field) that redirects editor to that filter set and manually update it. But as far I know, editors cannot edit the filter sets right? Is there a workaround?
Nothing that we know could help here. You need to go to the filter set and hit the update button.
Best Regards,
Victor
Hi Victor, yeah this is what I will tell my client. But does he need to be an Admin to access FE pro right? I cannot give Editors the right to Update the Filter Sets, right?
I mean without external plugins …
There is the next hook that can be used to allow it for other user roles:
function flrt_plugin_user_caps(){
return apply_filters( 'wpc_plugin_user_caps', 'manage_options' );
}
Best Regards,
Victor
Hi Victor, great … thanks!
Hi Victor,
In one of my emails, I mentioned that the site has four pages. I want to use the filter on all pages, not only the shop pages. Please check on all pages. The filter must work on desktop and mobile devices.
Regards
Mir
Hi Mir
You need to create a separate filter set for each page and assign the filter to the exact page by selecting “Pages + [name of the page]” in the “Where to filter” section. Alternatively, you can send us the links to those exact pages, and we can set up a working example for you on them.
There is no such option as “Filters on all pages,” that’s not a valid setting. Placing filters on pages like Checkout, About, etc., has no actual purpose, as those pages do not contain any posts or products to be filtered.
Please go to the comments section and provide your reply within the same comment thread (not via email or in some other way). This helps avoid creating new separate comments for each response, which can become spammy and confusing, especially without any context or history to track the initial issue. In case this is a comments section: https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/comments
Best Regards,
Victor
I am not referring to the checkout or about page. I want to add the filter on the Home page and the new arrivals page. On the Desktop, I managed to add the filter, but it was not working. Selecting any filter did not go anywhere, and on mobile, I couldn’t even add the filter. How can I add the filter on the home page and the new arrivals page?
There’s nothing to filter on those pages because you’re using a product slider that doesn’t rely on WP_Query to display posts.
We created a new page named “fe_test_page” and added a new filter set called “fe test” so you can check how we displayed the products there using a query loop. For filtering to work, products on the page must be displayed via WP_Query.
Best Regards,
Victor
Hi Victor, I want to show the name of the brands and the name of the country where the brands are from on all pages, even if a page doesn’t showcase any product. Is it possible with the Filter Everything?
Regards
Mir
Hi Mir
Theoretically, you can create enough filter sets to cover each page on your site and use either the filter widget in the widget area (sidebar) or the shortcode [fe_widget] so that the filters are displayed on those pages.
But from a technical perspective, it will be a drain on resources. If the page doesn’t have any posts to filter, it will just be a confusing element that does absolutely nothing.
Best Regards,
Victor
Thanks Victor.
The filter on the new arrival page, pressing the filter button opens the filter window that includes brands and countries, but clicking the filter options, the window disappears. Could you please help resolve the issue? Also, what to filter lists three options: product query 1, product query 2 and product query 3. The product quantity for each brand and country varies depending on the query selected. What can be done to avoid this issue?
Regards
Mir
1) We need a link to the exact page with the issue and a step-by-step instruction on how to recreate it. You can also send the link to the video where you are showing the issue.
2) The “And what to filter” option displays the number of queries on the page for the chosen post type to filter. So, if you have three separate queries on the page, each displaying some products, you can only filter one of them; you cannot filter all at once. This is why, when you choose a different query, it shows different counters. You need to select one, hit the “Update” button, go to the filtered page, refresh it, and try to filter. If the required posts are not being filtered, repeat the process with the second query, and so on.
Best Regards,
Victor
Hi Victor,
Here is the new arrival page link.
https://sasty.online/new-arrival/The filter is in the offcanvas area. On mobile devices, clicking the filter button opens the filter window with a transparent background that includes brands and countries, but clicking the filter options, the window disappears. How to resolve this issue?
Regards
Mir
Hi Mir
In the Filters > Settings > Experimental > Custom CSS, we added this small CSS code:
body .wpc-filters-overlay {
z-index: -1;
}
But you only have sliders on the New Arrivals page, so most likely it won’t filter them.
Best Regards,
Victor
Hi Victor,
I sent you the details as requested.
Regards
Mir
Hi Mir
We have checked the site, and since you didn’t provide the exact page where you’re trying to make your filters work, we placed the filter set called “Sasty Filters” on the shop page. Everything is working correctly on the ”/discover_sasty/” shop page.
Please check it.
Best Regards,
Victor
Hi, I am editing the filter by your plugin. I guess most of things are under my control. but there is one thing that makes me confused.
- “Search Field:Allows you to search by text among filtered posts”
If I check this box, the form to input any text appears. right? But the search result is not the one I was expecting. The result I want has to have the one filtered by based on “post title”, not “post content”. But seems like this filter catches any input keyword from any keyword from the inside entire the post. In this case how can I fix it? Thank you!
Hi vicente_jp
To change the search behavior, please check this page: https://filtereverything.pro/resources/search-filter-add-remove-restrict/
Best Regards,
Victor
Hi, I have added a few new filter options to my filter as a checkbox option and only the top checkbox can be selected. Like always, not when something else is selected. The old one that I had originally added (fuel tank) as a checkbox still allows me to check either of the boxes. Can you please assist? As far as I can tell everything has been added with the exact same settings as the old one. You can view our filter here: spiradrill.net/products/product-filter/
Hi runriotcreative
Thank you for choosing Filter Everything PRO.
We have checked the site, and the issue is coming from either the theme or custom CSS styles. If we go here and turn off the float style: https://prnt.sc/V2hOvAFGM2Fu everything is working correctly.
Best Regards,
Victor
I’m writing to request support for my Filter Everything Pro plugin (latest version). I’m facing difficulties getting the filtering system to work correctly on my site, which uses the Raft block theme (Full Site Editing / FSE environment).
Here’s my setup and the issue:
1. My Setup:
Plugin: Filter Everything Pro (latest version)
WordPress Theme: Raft Theme (FSE / Block Theme)
Multilingual: WPML active (post loops display correct language content).
Content Type: Filtering “Posts” (or my custom post type “Educational Materials”).
Filter Set Config:
Where to filter?: Set to “Pages” & pointing to my custom page, “Educational Materials”.
And what to filter?: Set to “Main Query” (or “Filter Main WP_Query”).
Post Display on Page: Using the native Gutenberg “Query Loop” block (also known as “Post Loops”) to display posts.
2. The Problem: Despite the above, the filtering system is not working.
Posts displayed by the Query Loop block do not react to filter selections.
I’ve thoroughly searched the Gutenberg block inserter (+ icon, search bar) for dedicated “Filter Everything” blocks (e.g., Filter Everything – Filters, Filter Everything – Sorting, or a “Filter Everything – Posts/Query list” block to replace Query Loop). I cannot find any such dedicated blocks.
The only “Filter Everything” element I can add is a widget, which appears only in the footer (due to block theme limitations). This placement prevents functional filtering alongside my Query Loop block.
3. My Questions (for Raft / FSE theme integration): Given the Raft FSE theme and Query Loop block usage:
How should I correctly integrate Filter Everything Pro filters and sorting directly into the content area of my FSE page?
Does Filter Everything Pro offer specific Gutenberg blocks for:
Displaying filter controls (e.g., categories, countries)?
Displaying sorting options?
Crucially, displaying the filtered list of posts itself (as a replacement for the default Query Loop block)?
If dedicated Gutenberg blocks aren’t available for these, are there specific shortcodes (e.g., [fe_filters], [fe_sorting], and a shortcode for the posts list) that I can use within a Shortcode block?
What is the recommended approach or best practice for using Filter Everything Pro with FSE / Block Themes like Raft?
Link to the problematic page: YOUR_WEBSITE_URL_HERE/educational-materials/ (or relevant page URL) – Lisage see, kui olete nõus URL-i jagama.
Thank you for your time and assistance.
Hi ingerklesment
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the exact page where you want the filters to work.
Best Regards,
Victor
Hi Victor,
Thanks for your response. As mentioned in my first email, the filter is viewable on desktop (however, it doesn’t filter), and I couldn’t make it work on mobile. Spent several hours in the last two weeks. But couldn’t achieve much. Very hard to set up this plugin.
Regards
Mir
Hi Mir
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the exact page where you want the filters to work.
Best Regards,
Victor
Hi Mir
Please follow the guide exactly and complete each step as instructed. Do not post your credentials in this forum; follow the guide as written, since any messages posted here in the comments section are visible to everyone.
Best Regards,
Victor
Hi there, I hope you are well.
I am using Filter Everything Pro to set up a Product Categories filter on my site. Is it possible to only show the categories that are children of the current archive? E.g. the current archive is the parent of the category.
Thank you!
Hi louiswebsdale
Thank you for choosing Filter Everything PRO.
The only option to achieve that is to create a separate filter set for each category page and use the Include/Exclude functionality from the “More Options” section to specify the exact terms you want to appear in the filter.
Best Regards,
Victor
Hi Filter Everything Team,
I am using Astra Pro theme, Spectra Pro page builder and Filter Everything Pro for a product aggregator platform I am working on now.
I have reviewed the documentation. I managed to get the filter everything work for desktop, but still having difficulty implementing it for mobile devices.
Appreciate support to troubleshoot the following.
1) In mobile view. The filter button appears, but the filter options do not appear when the filter button is pressed. Are the filtering options appearing outside the mobile screen? I selected the pop-up function, and the filter button is placed in the header, which is a sticky header.
2) Is it possible to include the filter everything widget inside the off-canvas for mobile devices? For desktop, off-canvas placement worked.
3) How to fill out as ‘html-id’ at the filter set options, or can we leave this box empty? If the ID is 14545, should I add 14545 or id=’14545’ or #14545?
I have been stuck with this problem for a while now. Once this is resolved, I can open the site to the public. I hope you can help me with this. Thank you very much.
Hi mirubuet
Thank you for choosing Filter Everything PRO.
Please check the next pages:
1) Mobile issues: https://filtereverything.pro/resources/mobile-devices-new-approach/ This page contains all of the mobile pop-up information. Most likely, the widget area is set to display: none on mobile, which is why there are no filters.
2) Yes, it is possible. You can use the shortcode [fe_widget] in the required canvas area. Please note that your template should use only the area with the shortcode, rather than two different ones (one for desktop and another for mobile). And you need to turn off the mobile pop-up widget in the Filters > Settings > General.
3) That option is connected to the AJAX settings. Please check this page: https://filtereverything.pro/resources/ajax-instructions-only/
Please let us know if you’ll face any issues with any steps, so we can help you.
Best Regards,
Victor
I’m unable to save or update. Licence key is blocked for my website. Is it possible to reset the key (remove domains) to enable updates? I think the problem is a local development + online staging site + the live website. The live website won’t update. Did not test the others.
Thanks Martin
Hi nenontwerp
Please provide the specific error message you receive when you enter the license key under Filters > Settings > License and click the Activate button.
Best Regards,
Victor
Hi Victor,
It says: This license key already used for two sites. Maybe its because I first installed it on timtekent.nl and afterwards moved the site to another domain shopmygraphics.nl. My goal is to get it active on www.shopmygraphics.nl. the first site (timtekent.nl) does not have this plugin installed anymore.
Thanks Martin
Please send the license key via PM: https://codecanyon.net/user/fe_support so we can deactivate it across all the sites.
Best Regards,
Victor
All done! Now you can activate it only on the required sites.
Best Regards,
Victor
Works! Thanks for the quick help. Martin
Is it possible to have ‘Show Hierarchy” to Dropdown mode also?
Hi giannismilo
Thank you for choosing Filter Everything PRO.
Currently, this option is only available for checkboxes. However, in future updates, it will be available for other templates such as dropdowns, radio buttons, and more.
Best Regards,
Victor
Hello. I purchased the Pro version. I want to have two sets of filters on a page. I’ll create a General Filter Set, that should filter all the products, and a Special Filter Set that should appear only for specific categories. I am under the impression that multiple filter sets are possible on a page (I read the documentation for this), but it’s not possible, or I did not set up the filters correctly. Could you please advise on how to set up the filters?
Hi Omni_Tech
Thank you for choosing Filter Everything PRO.
If you want to display multiple filter sets on one page, you need to use either two shortcodes or two widgets, but not a mix of both.
Ah, one more thing, if you have a general filter set applied to all archive pages, and then place a filter set directly on a specific page, the one on that page will override the general set since it has higher priority. In such cases, it’s better to add a filter set that includes all the filters from the general set as well.
Best Regards,
Victor
we have an issue.. i got my first license a few time ago.. but we used in dev enviroment, . Onde day it says LOCKED . we `ve purchased another license but it keeps in LOCKED mode.. Please HELP!
Hi fdonunezb
Please follow these instructions: https://filtereverything.pro/resources/license-key-issues/ to obtain your license key. Once you have the license key, go to Filters > Settings > License tab enter your key and click the Activate button.
Best Regards,
Victor
Hi, i can not make it works.. de hecho, hemos perdido la funcionalidad de la licencia en nuestros 2 sitios (productivo y desarrollo). Es posible que la reseteen para que pueda funcionar. Compramos la segunda, y funcionó un rato, al replicarla el productivo ya se volvió a bloquear.
Hi, i can not make it works.. In fact, we’ve lost the license functionality on both of our sites (production and development). It’s possible they can reset it so it works. We purchased the second one, and it worked for a while; when we replicated it, production locked it again.
Hi fdonunezb
Please send your license key via PM: https://codecanyon.net/user/fe_support
So we can deactivate it across all of the sites.
Best Regards,
Victor
All licenses have been deactivated across all sites. Please activate them on the required sites.
Best Regards,
Victor
Hello Victor,
Can we hide filters using custom code when someone is trying crawl search pages /search/?
Hi palivelasrikanth
Can you please provide some additional clarification on what you mean by “hide filters using custom code when someone is trying to crawl search pages /search/”?
We’re not entirely sure how this is supposed to work. If your goal is to hide the filters on that page, all you have to do is avoid applying the filters on the search page.
Best Regards,
Victor
Hello,
I have a problem with the results display, which jumps back to all entries. I have a license for the Pro version, and until recently everything worked perfectly.
Recently, after filtering (regardless of the filter), the search results are displayed briefly and then reset to all default entries. The widget displays the number of search results correctly, and as mentioned, it is displayed briefly after clicking the search button, but then all entries appear again.
No new plugins have been installed, and everything is up to date. Everything was working fine until recently. AJAX is disabled. Disabling the cache (WP Rocket) didn’t solve the problem either. Is it due to a recent update (e.g., WordPress or a plugin)? What could be the cause?
Thank you for any suggestions for a solution. Patrick
Hi Patrick
Please send the link to the exact page where the issue occurs, along with clear instructions on how the issue can be recreated on the site. This will help us check and understand the problem more accurately.
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Hello Victor, Thanks for the quick response. Here’s the link to the filter page: https://www.fairchoice.info/betriebe/ As soon as any filter is selected and the search button is clicked, the search results appear briefly and then the display is reset to all entries. Thanks for your support. Patrick
The theme or some plugin is triggering a second loading of the posts. If you refresh the page, it initially displays the posts, then there’s a blink, and the posts are displayed again.
This behavior is likely caused by some optimization setting, lazy loading, or possibly an infinite scroll/pagination feature that’s trying to load posts intended for the second page.
Best Regards,
Victor
Hello Victor, actually it was lazy loading in the post grid settings. Now it works! Thank you very much. Patrick
Hi Patrick
We are glad to hear that everything is working.
Best Regards,
Victor
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