I can’t post a question as support as expired.

Hello,

You can extend the support period and then open a new support ticket. In order to extend support period you can checkout the following article for your reference: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support

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This is a sales question for a.new purchase!

Hello,

Yes, the Social Community Addon is available on yearly subscription.

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.

Hello,

We are glad to hear that you are using ARMember across multiple domains. Although we have not encountered this issue in our environments, we recommend submitting a support ticket via our support portal: https://support.arpluginshop.com. After that, the technical support staff will assist further.

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Hello,

Please leave message through message box of our codecanyon profile page with your purchase code.

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message sent. thank you

Hello,

For technical queries, kindly open a support ticket from https://support.arpluginshop.com so technical staff will assist further.

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Hello,

Unfortunately, currently, support for multi-currency is not available. But, this will be available in the ARMember future releases.

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Can you please let me know if i buy it from here will it be pro version?

Hi,

Sorry for missing out. Yes you can buy it here as well. When you buy from here it will be premium version too.

THanks

Thanks for your reply, i will go ahead and buy it and then i’ll buy the addon as you mentioned . Thanks

Hello,

Yes, ARMember allows you to create multiple setup forms (plan purchase forms) according to your requirements, which you can use the form shortcode on any WordPress post/page.

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Thank you so much!

Hello,

Thank you for your information. I am passing this to the core team, and if there is an API update available, then it will be added in the next version of Pagseguro, but if you need assistance now, then kindly open a support ticket from https://support.arpluginshop.com so the technical team can assist you further.

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Thank you for your attention.

Okay, I’ll try, but in the comments below, this isn’t the solution. PagSeguro announced that it has changed its API and the old one would be valid until March 30, 2025.

Another question, where can I suggest new functions in the plug-in?

One thing I missed is showing restricted content to non-subscribers. Google would index it and attract more visitors to the site.

Hello,

Regarding the PagSeguro API change, we acknowledge the API changes however, we recommend you reach out to our technical support channel for the same. For suggesting new features or functionalities in the ARMember plugin, you can submit your suggestions through our official support or feedback channels from here: https://ideas.armemberplugin.com/. We highly value user feedback. About showing restricted content to non-subscribers, we understand the importance of SEO and attracting more visitors. which ARMember offers partial restriction as well. If you need detailed guidance on any of these points, then open a support ticket from here: https://support.arpluginshop.com and our team will help you further.

Thanks!

I was very happy with your response and attention. Thank you.

Hello,

Thank you for reaching out to us and for your interest in our offerings. We are pleased to inform you that our plugin package includes a comprehensive collection of inbuilt and free addons, with over 57+ addons available as part of the package. You can view the complete list of these included addons here: https://www.armemberplugin.com/addons/#ARMemberInbuiltAddons The addons you mentioned—such as the Affiliate System, RazorPay Integration, Social Community, WhatsApp Notification, SMS Notification, PDF Creator, Digital Downloads, and others—are premium addons. These are available for purchase separately, allowing you to customize your site according to your specific needs. Please feel free to reach out if you have any further questions or require additional assistance.

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Hello,

Thank you for reaching out to us!

I have noticed from the error that the Master Popups plugin uses the same library, which conflicts with the ARMember Mailerlite addon. So, kindly check by temporarily deactivating that plugin, and it should work fine. If you need further assistance, kindly open a support ticket from https://support.arpluginshop.com so that technical support staff can assist further.

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Hello,

ARMember does create a product and a Plan based on the membership plan you have created, so it will also work on multiple websites too so don’t worry about it. If you are still concerned, kindly open a technical support ticket from https://support.arpluginshop.com so you will be assisted from there.

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Hello,

Thank you for your appreciation of ARMember!

We’re pleased to inform you that ARMember is compatible with subdomains. If you wish to activate the license on a subdomain, it is indeed possible, and the plugin will function seamlessly in that environment.

That being said, please note that current licensing structure permits activation on a single site at a time. If you plan to use ARMember across multiple sites or subdomains, including your main domain and subdomains, you may consider acquiring additional licenses to meet your needs.

Thank you once again for choosing ARMember!

Hello,

Yes, ARMember does provide a facility to select prepopulate plan based on the passed parameter in the URL so, accordingly you will able to pass the URL to the plan form and also, you can hide the plan selection area from the admin panel so, plans will not be visible on the plan form and member can proceed to purchase membership plan.

Please let me know if there is anything else.

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Hi, can you please guide me how to do it?

Sure, we would love to help however to get technical support kindly open support ticket at our helpdesk.

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Hello,

It may have happened due to the old and new accounts of the Pagseguro payment gateway. Therefore, please retain the 2.1 version, as there are no changes for the old account. If you need further assistance, please open a support ticket at https://support.arpluginshop.com, and our technical support staff will assist you further.

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You need to update the PagSeguro plugin urgently. All subscriptions that are renewed in PagSeguro appear as “failed” in Armember and suspend the subscriber’s plan for no reason. And for months, since PagSeguro announced the new API, 1 year ago, subscription cancellation does not work in Armember. When I remove a plan from a user, the plan is not automatically canceled in Pagseguro (as it happens with PayPal).

And now there is another problem, it is no longer possible to cancel a subscription directly through the Pagseguro website, they say that I have to cancel it through the API, but how can I cancel it through the API if the plugin has not communicated with Pagseguro for months?

I was using version 2.0 all these months because it is the only one that worked when the user made a new purchase or a new subscription, but when it comes to canceling a subscription, it does not work.

And versions 2.1 and 2.2, I don’t even need to mention, neither of them work for new purchases, much less for canceling a customer’s subscription.

I am no longer using the Pagseguro addon due to these series of problems that I have been reporting for months and you have done nothing about this outdated addon.

However, I may end up having disputes opened because it is impossible to cancel the subscriptions of users who used Pagseguro.

Hello,

New API for the Pagbank implementation has been started, but due to the sandbox account not being available, the team is unable to test properly. If you want to contribute and help with the implementation faster, then kindly open a support ticket from https://support.arpluginshop.com so that, technical team will assist further.

Thanks

  Hello,   Thank you for reaching out to us!   ARMember does follow the WordPress standards and accordingly synchronizes with the WordPress users and logins therefore if you are using any other form to authenticate and allow the users to login and it will work is the plugin you are willing to use also follows the WordPress standards.   Additionally, we noticed that you have raised a similar query to that plugin as well, and they agreed that it shall work with ARMember, so you can consider that.   Moreover, ARMember also offers 2FA Addon and SMS Notification Addon, which allows you to send OTP via SMS to the customer, and then, while logging in or at the time of signup, the members can add that OTP and get into the site.   For more information, kindly refer to the following URLs: https://www.armemberplugin.com/downloads/armember-two-factor-authentication-addon/ https://www.armemberplugin.com/downloads/armember-sms-notification-addon/   Thanks

Also I’m using https://spider-themes.net/eazydocs/ can each member be assigned permissions to access this documentations?

How can I grant access permissions to members if the documentation from EazyDocs https://spider-themes.net/eazydocs/ doesn’t appear under Posts or Pages?

Hello,   It appears that you are using the ARMember therefore kindly open support ticket from here: https://support.arpluginshop.com and you will be assisted from there.   Thanks

Hello,

Thank you for reaching out to us and showing your interest in purchasing the ARMember!

In order to clarify your concern, if you decide to get the plugin from here, then yes, you will have access to all the inbuilt addons, and also you will be able to enjoy the core plugin i.e. ARMember Pro.

However, if you wish to use any of the exclusive addon other than the one included, then you can simply purchase them separately as per your convenience and then you can install it at your site and activate the license, and can directly use them without any other additional setup.

Note: All the exclusive addon will work with the ARMember Pro plugin, so make sure that the plugin is installed and activated in order to use any other addon.

Thanks

Hello,

Upon reviewing your request with the team, there is no such issue found at our local environment. Therefore in order to debug your issue further I suggest you to open a support ticket with the team from here: https://support.arpluginshop.com and further our team will guide you.

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