1580 comments found.
I think you have something wrong with the time zone. I have selected the time zone to be Australia/Brisbane but the time is not showing the right time on the invoice. Can you please check that from your end.
Also, there is something wrong too, when you delete an invoice, it gets disappeared from the interface BUT it does not get deleted from the database.
Hello,
What’s you `Date Format` settings, please use on server (PHP) and check.
All the data is soft deleted, mean is stays in database but marked as deleted. You can permanently delete or show trashed record and delete again to delete that record from database.
Please ask support question at support portal https://tecdiary.net/support for better response time.
You will need to validate your purchase code first time to add item to your supported list.
Thank you
1- I’m using on server (PHP). Also, the timezone is Australia/Brisbane. When I create an invoice, the time shows 12 hours before the actual time in Brisbane. Ie: I just created an invoice. The current time in Brisbane is 02:28 PM but in the invoice it shows 04:28 AM
2- I don’t mind to have the data stays in the database but I want a way to prevent the customer from viewing the deleted quotes/invoices… Even if I soft delete them, they are still accessible…
I don’t think I need to raise a ticket for such requests cause I’m not asking for support… it’s more like bugs that need to be fixed.
Hello,
1. Is ‘Australia/Brisbane’ selected in settings for timezone?
2. Are you saying that customer can view the deleted invoice. I will check this in the next update.
No need tickets, you can ask questions, report bugs and request features. We check the support portal regularly and you will get better response time than these comments.
Thank you
Hi,
1- Yes Australia/Brisbane is selected. 2- Yes customers can review the deleted invoice.
Also, I found another bug: I have created a quote and saved it. Now u tried to edit the quote and add a note inside the note but it’s showing me 500 server error
Another thing, can you allow PDF in the attachment field when it comes to creating a new quote… Currently it does not support that I guess. Please check that for us too.
Thank you
Hello,
1. The app try to set the timezone on boot. You can try to edit the `config/app` and set the timezone.
2. I have found this cause and I will fix this. You can expect the update on Monday.
I didn’t find any issue with the edit quotations. Can you please check the server logs for error or Laravel logs in the `storage/logs/` folder.
For pdf the input file is mistakenly set to accept only images. I will fix this too.
Thank you
Dear, Do you have an Arabic version?
Hello,
We don’t have Arabic translation yet. But you can add language yourself or send us the translation files and we will add in the update.
Thank you
I need customization, please tell me the cost. Thanks. Regards I also need a product image, signature field.
Please refer to reply on your other comment. Thanks
I’m having an issue at the moment. The emails are not going out. I’m using Microsoft D365. I configured the invoice app to use the SMTP service. My SMTP is working well. I tested my SMTP using https://dnschecker.org/smtp-test-tool.php and have received the email. So, that confirms my SMTP is working.
For further debugging, I’m using the following configurations. Hostname: smtp.office365.com Port: 587 Encryption: tls Username: info@mydomain.com Password: Email password
I have put the above information inside the .env file and dashboard->settings->mail server configuration section.
I have contacted my hosting and they confirmed that the SMTP is working well. So, the issue is with the app. Can you please double-check the service from your side? I have the latest code version.
Thank you
Hello,
Laravel SMTP is well tested. Please check your error logs and Laravel logs in the `storage/logs/` folder to check if there are any errors logged.
Please ask support question at support portal https://tecdiary.net/support for better response time.
You will need to validate your purchase code first time to add item to your supported list.
Thank you
Can the product be shipped and shown in the image in the invoice?
The red frame can have a product image, either before or after the name. https://imgur.com/zUaCTJo
If I cannot upload product images, can I ask you to help customize the product image upload feature? How much does it cost?
Hello,
There is no option for product image yet. You will need to modify the item code to get desired results.
We do offer custom modification services, please email to support@tecdiary.com to check availability and get estimate.
Thank you
I need customization, please tell me the cost. Thanks. Regards I also need a product image, signature field.
Have you emailed us? If so then you should be replied. Thank you
Do you have support for authorize.net? or provide information about implementation?
No, SIM doesn’t have authorize.net gateway yet. Only Stripe for card payments. We will add more in future updates. Thank you
Does Version 4.2.1 compatible with PHP 8.2 ?
Yes, you can use v4 with php8.2+ Thanks
I am using PHP 8.2. But the message that appears is: “Composer detected a problem on your platform: Your Composer dependency requires PHP version ”>= 8.3.0”.” My server does not have PHP 8.3. What is the solution?
Please update to 8.3 and try. Thanks
Hi team, I have a suggestion. Is it possible to add contract functionality as an option? For example, I want my customers to sign a contract by reading the terms and conditions and typing their name (as a signature) in an input at the end. Once they click next, they will access the invoice that I have generated. This feature is optional (I can choose to include it or not for each invoice I generate).
There is no such option but you can request feature at support portal and we will consider in the future updates. Thanks
does the new version only work with PHP 8.3??
Yes, you the new version works with php8.3 Thanks
Hello, I have some questions: 1. Is it possible to translate to Romanian? 2. Is it possible to have only one item on the invoice? In the demo minimum is 2 items. 3. Is it possible to hide the tax information and shipping information on the invoice page / PDF? In case there is no VAT and no Shipping (ex: service) this fields are not needed. 4. Is it possible to add payment QR code to the PDF invoice? 5. Is the interface user friendly for usage on 9” Android tablet? 6. Is it possible to change / adapt the invoice template to print the invoice on small mobile printer from Android tablet (print are width: 57 mm)? Thank you!
Hello, interested in this app, can you please answer my questions?
Hello,
I am sorry for the late. reply.
1. Is it possible to translate to Romanian?
Yes, you can add language and translate it as you need.
2. Is it possible to have only one item on the invoice? In the demo minimum is 2 items.
It will require you modify the item code. Now only 2, 5, 10, 20 are the options in the settings
3. Is it possible to hide the tax information and shipping information on the invoice page / PDF? In case there is no VAT and no Shipping (ex: service) this fields are not needed.
Yes if there is no tax then tax will be hidden unless force in settings
4. Is it possible to add payment QR code to the PDF invoice?There is no payment qrcode in pdf yet
5. Is the interface user friendly for usage on 9” Android tablet?
Should be fine but I suggest you try live demo on your device first.
6. Is it possible to change / adapt the invoice template to print the invoice on small mobile printer from Android tablet (print are width: 57 mm)?
No so sure, but If you can print web page from your device then should be fine.
Thank you
Hello, I have been using an old version of Invoice v3 for the last 8 years. you have launched a new version. can you please tell me how I can transfer all invoices and customer details to the new version? because old data is very important.
Hello,
No, there v4 is not compatible with v3. You can import customers to new v4 by excel file but you might need to modify the column heading to match the new one.
Thank you
Hello, I am using an old version of Invoice v3.6.5.
My question is: Can I install the new version with the same license key, or do I need to purchase a new one?
If I install the new version, will I be able to use the old version simultaneously while transferring the data?
Hello,
Yes, you can install the v4 with same license and start using it. You can keep the v3 as it is for reference back to the previous records as there is no option to bring the previous data to new version.
Please ask support question at support portal https://tecdiary.net/support for better response time.
You will need to validate your purchase code first time to add item to your supported list.
Thank you
Hi team,
There are a couple of small bugs:
1- If a customer chooses to pay via bank transfer and then tries to upload a screenshot of the transaction, they are redirected to the login page from the invoice (they are unable to upload the proof of the transaction).
2- If I manually update the invoice status to “Paid,” customers do not receive the receipt. They only receive the receipt when they pay via Stripe. Can you please make an option so we can send a receipt.
Thank you
Hello,
I have fixed the receipt upload and added the option to sent receipt while adding payment in v4.0.1
Thank you
Legend! Thank you. I have a question: What is the easiest way to upgrade the system without losing data (customers, products, invoices, quotes, settings, etc.) in the database? My current version is v4.0.0.
Should I download the new codebase, and upload the code and database—essentially setting everything up from scratch—or is there an alternative way to upgrade the system more easily? I went through the documentation, but it wasn’t very clear.
Hello,
You just need to replace the files with latest ones and then run migration command. That’s all.
Please do backup before performing update.
Please ask support question at support portal https://tecdiary.net/support for better response time.
You will need to validate your purchase code first time to add item to your supported list.
Thank you
Kindly Help Me, it been 1 week a small issue is not fixing by your team
cron job shwoing error 5 , reccuring invoices are not geneting automatically , i am frustedted
You should have been replied, please follow up on your question. Thanks
Hello Team, is it SAAS?
I want people to be able to sign up, I want them to be able to add invoices.
(Me Admin), I pay their invoice in exchange for a fee or Monthly Subscription.
Hello Team, is it SAAS?
I want people to be able to sign up, I want them to be able to add invoices.
(Me Admin), I pay their invoice in exchange for a fee or Monthly Subscription.
Does it work like this?
No, this is not SaaS version. Thanks
.
Hi team, Just a couple of feedback:
1- Most people review invoices on their mobile devices (mobile screen size). It would be great to have the price information box aligned to the left on mobile. I’ve had a few customers contact me after I sent the invoice, asking where the price information was, and I had to explain that they needed to scroll horizontally to find it.
2- It would be great to have a timeout feature for each quote sent. After a certain period (which I can set when creating the quote), the quote should expire, and the link should no longer be accessible unless I reactivate it. This would help prevent customers who are simply collecting quotes or are not genuinely interested from accessing outdated quotes. It also helps when we send a quote while running a discount for a period of time.
3- When you have a new release, it would be great to mention in the release notes if there is a database update or just the codebase.
Thanks
Hello,
1. I am not sure how I should align those on small screens but I will check about this in future updates.
2. I will check about this too
3. The migration command can be run even if there is no change. It will do nothing. If there are changes then those will be applied.
Thank you very much for your feedback
Would you be able to develop a custom payment gateway?
Yes, please email to support@tecdiary.com with details to get estimate. Thanks
Hello, where are the folders with the files for translation, in version V4? Thank you for your attention.
It should have lang folder. Please check the documentation.pd fin the v4 folder. Thank you
is it Multi Vendor? can you run multiple businesses? login, customer, products, invoices, quotes… are separated? Thanks
No, this item is not multi-tenant. Thank you
