Tecdiary

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1177 comments found.

Please update the change log. Thank You.

The change log is up to date. Thank you

chupito

chupito Purchased

How to update without losing everything? I just need to put the UPDATE folder and run it?

Please follow the update instructions from help folder. Thank you

Anybody having this same issue..? The auto CRON for overdue invoices, the invoice & the email is messed up. CustmrA> recieving CustomrB’s invoice.

I have checked the system send email to the customer from sale. You can add test it on demo. The cron job can be run by visiting the cron url in browser. Thank you

Hi, Pre-purchase question:- How administrator know that which sales staff added invoice ?

Regards

On the list invoice page, the created by is hidden by default, you can click the columns button and display it. Thank you

I have testing Invoice send to my email with send notification but on my mailbox not send

If you are testing on demo, my server is not ending emails. Thank you

chupito

chupito Purchased

problem with the accent, we use French! when the system send a mail!

Hello, could you please let us know what problem are you facing? Thanks

chupito

chupito Purchased

example for the mail template, I have put the html characters at the place of the accents before saving and the emails work properly: for “é”, I need to put é and it’s works fine.

But when you send a PDF by mail from the manager, it’s not possible to do this modifications with the Invoice and the Qotations (but the PDF work’s fine). Problem with ISO and UTF? maybe if you encode the characters as html with htmlspecialchars() ... Exemple of a part of your “Invoice mail”. (with PHP MAIL)

IN THE EMAIL :

Facturé à : essai001 attn: name Adresse: Rue de Lausanne, Genève, 1202, Genève, Suisse Tél.: 55555555 Email: info@green1.ch Facture No 1 Référence Nr: 9419667929878600 Date: 06/04/2018

IN THE PDF (in the same mail) :

Facturé à: essai001 attn: lname Adresse: Rue de Lausanne, Genève, 1202, Genève, Suisse Tél.: 55555555 Email: info@green1.ch Référence Nr: 9419667929878600 Date: 06/04/2018

the mail recipient use Infomaniak.com (more bigger compagnie in Switzerland) You need a picture?

Hello, I will fix this soon. Thank you

Hi tech Support, The auto CRON for overdue invoices, the invoice & the email is messed up. CustmrA> recieving CustomrB’s invoice. happens for 3 times for different customers. But nbot sure, still how many customers never notify to us..

Can you please share the email subject that was sent wrongly? Which invoices are sent wrongly, overdue invoice or recurring invoice or both?

Overdue invoice, sent via CRON. The email body has actual invoice’s HTML message is correct. But attached with wrong invoice..

PDF is generated for the same html :( It should be exact same as html view of the sale. I will keep looking the issue, thank you for details.

hi, i wanted to create another staff user, but the demo did not let me as it was disabled. Would the staff user see the input of other staff users as well?

No, staff user can only view their own sales/quotes. Only admin can view/edit sales created by others. Thank you

This comment is currently being reviewed.

Please follow the install instructions from docs in help folder and if you have any issue, let us know the issue in details. Thank you

Dear sir, ...i follow the steps… checklist ok, then Verify: i enter my user (luxlunatic) and my purchase / licence but it doesn’t work ( answer: red line with x: ). What is wrong?

Please check the first FAQ in Errors section of docs/help for suggestions. Thank you

dpdoucet

dpdoucet Purchased

Two quick questions: 1: Can I change the invoice number to start at another number besides 1 2: Can I remove the signature & stamp and or change it to Received By:__ Thanks, and nice app!!!!!

Hello, Yes, you can set the sales table AI to number you want to start invoice number from. There’s no option from settings, but by modify the view file code you can change signature & stamp. Thanks

glibert

glibert Purchased

hello good day. Is there a way when you add new invoice or quotation, the reference number field automatically have a value rather than clicking or input manually.? thank you

I am sorry as there is no option for auto reference. Thank you

Hi want to purchase….watching your demo…..but could not change the currency as I need BDT … kartheekde@gmail.com

Hi How will you come….I can open teamviwer/ anydesk for you..please confirm

That is disabled on demo and we don’t offer such support. It will be fine for your installation. Thank you

Fresh installation.downloaded latest v3.6.3. While Sales >EmailInvoice> Send Email >>> shows err. * Font not found in: *

hello, can you please repeat steps on demo and let us know if you face same problem. Also, Please renew your support from Overview tab in first section of this page’s right column. Thanks

Hi. Your demo version is still older v361. Im talking abt the new version v363

do you have a windows install for this ?

Hello, you can install on windows by some additional application like xampp, wampp server. Also, Please renew your support from Overview tab in first section of this page’s right column. Thanks

I am sorry as we don’t have windows installer for Simple Invoice Manager. Thank you

Gravison

Gravison Purchased

I have got three licenses of your item. I wold like to style a bit the pdf, where can I modify the text size for the company name and so?

Hello, I am having a few errors. 1- When I add a quotation and write something in the field under description. All the description text in the pdf created disappear from the pdf file. In view mode the text go out of the frame. 2- The client get a empty pdf with 0 total. 3- STMP email wont work. All information is correct, I tried with other program and is working. Your give me an error. Password error. I have 3 licenses, the two last installs with the same error

hi. as I can see you said there are 2 levels of users: administrator and sales staff. So can I have several sales persons and let them manager their own clients, invoices, etc.? or all sales users see the information of everyone? thank you.

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