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Please update the change log. Thank You.
The change log is up to date. Thank you
How to update without losing everything?
I just need to put the UPDATE folder and run it?
Please follow the update instructions from help folder. Thank you
Anybody having this same issue..? The auto CRON for overdue invoices, the invoice & the email is messed up. CustmrA> recieving CustomrB’s invoice.
I have checked the system send email to the customer from sale. You can add test it on demo. The cron job can be run by visiting the cron url in browser. Thank you
How administrator know that which sales staff added invoice ?
On the list invoice page, the created by is hidden by default, you can click the columns button and display it. Thank you
I have testing Invoice send to my email with send notification but on my mailbox not send
If you are testing on demo, my server is not ending emails. Thank you
problem with the accent, we use French! when the system send a mail!
Hello, could you please let us know what problem are you facing? Thanks
example for the mail template, I have put the html characters at the place of the accents before saving and the emails work properly: for “é”, I need to put é and it’s works fine.
But when you send a PDF by mail from the manager, it’s not possible to do this modifications with the Invoice and the Qotations (but the PDF work’s fine).
Problem with ISO and UTF? maybe if you encode the characters as html with htmlspecialchars() ...
Exemple of a part of your “Invoice mail”. (with PHP MAIL)
IN THE EMAIL :
FacturÃ© Ã : essai001
Adresse: Rue de Lausanne, GenÃ¨ve, 1202, GenÃ¨ve, Suisse
Facture No 1
RÃ©fÃ©rence Nr: 9419667929878600
IN THE PDF (in the same mail) :
Facturé à: essai001
Adresse: Rue de Lausanne, Genève, 1202, Genève, Suisse
Référence Nr: 9419667929878600
the mail recipient use Infomaniak.com (more bigger compagnie in Switzerland)
You need a picture?
Hello, I will fix this soon. Thank you
Hi tech Support, The auto CRON for overdue invoices, the invoice & the email is messed up. CustmrA> recieving CustomrB’s invoice. happens for 3 times for different customers. But nbot sure, still how many customers never notify to us..
I have check the cron email again and it gets the sales record for each sale and send to it’s customer. What version are you using?
Hi. We using v3.6.1. But we faced this issue even since 3.5.xx.
Can you try to test on demo as I replied to your other comment. Thank you
Hi. The issue is not a permanent issue. But it happens often. So if i make it on your DEMO site, it may not occur everytime.
Do you have same email address for any customers? As I told you I have seen the cron job code after you mentioned and can’t find any thing. It’s getting sale from db and then sending email to sale customer I am not sure about debugging scenario but will check again as this is serious issue. Meanwhile if you find any useful info, please update me too. Thank you
Hi. Im well sure, the email addresses are not duplicated. Im using custom theme. But hopes the CRON job is running on the CORE, and not from my themes. My theme file has no any programming. Just UI/Invoice look alterations only. Im thinking of extracting the current customer/invoice/payment details, then install a very fresh SIM and import back the customer/invoice/payment details. Do u have any programmed SIM script for this?
Suspects the issue may be due to the invoice number index changed initially. I changed the invoice number index on the DB. But while i trigger invoice email to those same affected customers, it shows the correct emails. But cron having issues.
Can you please share the email subject that was sent wrongly? Which invoices are sent wrongly, overdue invoice or recurring invoice or both?
Overdue invoice, sent via CRON. The email body has actual invoice’s HTML message is correct. But attached with wrong invoice..
PDF is generated for the same html It should be exact same as html view of the sale. I will keep looking the issue, thank you for details.
hi, i wanted to create another staff user, but the demo did not let me as it was disabled. Would the staff user see the input of other staff users as well?
No, staff user can only view their own sales/quotes. Only admin can view/edit sales created by others. Thank you
This comment is currently being reviewed.
Hello, please don’t share purchase code on this forum. And you can setup this script on different server too. Also, Please renew your support from Overview tab in first section of this page’s right column. Thanks
Hello, i do not need support i want to install the invoice manager. I buy it and never use it (only one test), i buy the other version with POS for using. Now i want to use this too, what can i do..?
Please follow the install instructions from docs in help folder and if you have any issue, let us know the issue in details. Thank you
Dear sir, ...i follow the steps… checklist ok, then Verify: i enter my user (luxlunatic) and my purchase / licence but it doesn’t work ( answer: red line with x: ). What is wrong?
Please check the first FAQ in Errors section of docs/help for suggestions. Thank you
Two quick questions:
1: Can I change the invoice number to start at another number besides 1
2: Can I remove the signature & stamp and or change it to Received By:__
Thanks, and nice app!!!!!
Hello, Yes, you can set the sales table AI to number you want to start invoice number from. There’s no option from settings, but by modify the view file code you can change signature & stamp. Thanks
hello good day.
Is there a way when you add new invoice or quotation, the reference number field automatically have a value rather than clicking or input manually.?
I am sorry as there is no option for auto reference. Thank you
Hi want to purchase….watching your demo…..but could not change the currency as I need BDT … email@example.com
Hi How will you come….I can open teamviwer/ anydesk for you..please confirm
That is disabled on demo and we don’t offer such support. It will be fine for your installation. Thank you
Fresh installation.downloaded latest v3.6.3. While Sales >EmailInvoice> Send Email >>> shows err. * Font not found in: *
hello, can you please repeat steps on demo and let us know if you face same problem. Also, Please renew your support from Overview tab in first section of this page’s right column. Thanks
Hi. Your demo version is still older v361. Im talking abt the new version v363
do you have a windows install for this ?
Hello, you can install on windows by some additional application like xampp, wampp server. Also, Please renew your support from Overview tab in first section of this page’s right column. Thanks
I am sorry as we don’t have windows installer for Simple Invoice Manager. Thank you
I have got three licenses of your item. I wold like to style a bit the pdf, where can I modify the text size for the company name and so?
Hello, I am having a few errors.
1- When I add a quotation and write something in the field under description. All the description text in the pdf created disappear from the pdf file. In view mode the text go out of the frame.
2- The client get a empty pdf with 0 total.
3- STMP email wont work. All information is correct, I tried with other program and is working. Your give me an error. Password error.
I have 3 licenses, the two last installs with the same error
hi. as I can see you said there are 2 levels of users: administrator and sales staff. So can I have several sales persons and let them manager their own clients, invoices, etc.? or all sales users see the information of everyone? thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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