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Discussion on eForm - WordPress Form Builder

Discussion on eForm - WordPress Form Builder

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6044 comments found.

Hi. I have a tabbed form on Avada theme. Using a sticky header. When clicking the tabs the form will always scroll to absolute top and is hidden behind the sticky header. The scroll offset doesnt seem to have any affect. Thank you

bmahesh

bmahesh Author Team

Hello,

Please confirm if you have option “Scroll to the top of page” Enabled in the Form Settings?

https://i.postimg.cc/y6wLvCCm/image.png

Knowledge Base | Support

Ah. I had it switched off. All good. Thank you

bmahesh

bmahesh Author Team

Thank you!

Knowledge Base | Support

Hello, I am using WooCommerce as payment system and want when the form is submitted, all the information that was selected on the form be added to the email that gets sent to both the customer and the admin once the product is checked out.

that would be: Name, Address, email, selected service, what product and what date they need the product for.

does this make sense?

in the date picker, how can I make it that you cannot select a date until 4 week days from today? Is that possible?

Never mind… found the code in the comments… didn’t realize you needed to use the <script></script> in the embed … all sorted now!

bmahesh

bmahesh Author Team

Thank you!

Knowledge Base | Support

Hi there I’m wondering if anyone has encountered an error with the Google reCAPTCHA V2 key. After a user successfully gets the green checkmark and submits the form, two errors appear: “Please go through all containers and validate the marked items” and a reCAPTCHA error that states “not verified successfully.connection-failed.”

We’ve tested our server and firewall, and with the assistance of our ISP, we’ve confirmed that the connection to Google appears to be working correctly. Additionally, another plugin using the same V2 key seems to be functioning without any issues.

This has led us to suspect the problem might be with the eForm plugin itself. We’re wondering if this could be related to the reCAPTCHA service’s recent migration to Google Cloud.

Any advice on what might be causing this would be greatly appreciated. Thank you!

bmahesh

bmahesh Author Team

Hello,

We have not come across this type of issue before. Kindly share your login details so we can verify it on our end as well.

Thank you!

Knowledge Base | Support

Hi Bmahesh, we will need some more details to create an account for you. Since we can’t reply to your “do-not-reply@market.envato.com”, please advise an email or contact detail for us to proceed further. Thank you!

bmahesh

bmahesh Author Team

Hello,

Please use mahesh[at]wpquark[dot]com.

Knowledge Base | Support

Can the sender’s form be forwarded to the recipient’s WhatsApp number?

bmahesh

bmahesh Author Team

Hello,

Sorry, this is not possible without customization.

Knowledge Base | Support

I have a client who is using eForm on a live site taking grant submissions, but the form spins when people try to access it. I was hired to help my client because the vendor they were using – the owner died. The company has become unresponsive. Though I show an active key in the eforms settings, it’s telling me I need to extend support – that it has expired. How do I extend support for this item we don’t have a record of purchase for? Do I just purchase the item again at $39 and apply the new license key? Thank you, Leonard

bmahesh

bmahesh Author Team

Hello Leonard,

Please share the details at mahesh[at]wpquark[dot]com, along with the website login credentials and the steps to reproduce the issue.

Knowledge Base | Support

I did as you requested this morning.

bmahesh

bmahesh Author Team

Thank you!

Knowledge Base | Support

Hello, Can I use this plugin for a form that once submitted can be saved as PDF and sent to a specific email address? Thank you!

bmahesh

bmahesh Author Team

Hello,

Yes, it’s possible, submission can be sent to the specified email address along with the PDF attachment. Let us know if you have further queries.

Thank you!

Knowledge Base | Support

One doubt , im planning to buy a new license Of this product but my need is this:

I need to create a Travel agency site so each travel package (page) need to have a FORM for contact on that specific product. So mi Idea/intention is to create a single form and that form will have a read only FIELD (Package name).

And the form will be embedded on each page/travel package. So its possible to that field be filled automatic with the PACKAGE name (page title) ?

I ask cause i didnt found anything like that on the documentation and also i have not used this plugin many years ago so its possible? or if this is already implemented a link on the docs?

thanks in advance

bmahesh

bmahesh Author Team

Hello,

This is possible using the Prefill data. Please check https://wpquark.com/kb/fsqm/fsqm-form/default-prefill-readonly-values-text-type-elements/

Let us know if you have further queries.

Thank you!

Knowledge Base | Support

The changelog on Themeforest is outdated. Also, changelog in https://eform.live/changelog/ is .0 and there is a new .1 version.

Can tou fix one or both sites, to include the changelog for the last version? Is there any security issues from .0 to .1 that you are aware of?

bmahesh

bmahesh Author Team

Hello,

It will be updated soon. We do not have any known security issues at this moment.

Knowledge Base | Support

Nice script Sir. Some pre purchase questions: I want an easy way to make proposals & reports for clients  Most of my content in the proposals are standard text and image / branding  But me and my team want to update parts of the proposal with specific client related inputs.  The information then I need to seamlessly integrate into my proposal and then I download as PDF. I may want a paywall as well before the proposal is downloaded. Pls advise if this is possible. Thanks

bmahesh

bmahesh Author Team

Hello Aditya,

Thank you for your good words!

Sorry, the exact flow you mentioned isn’t available, but you can try your requirements on our demo site before purchasing the plugin. Please feel free to reach out if you have any further questions.

Examples – https://eform.live/examples/

Demo site – https://demo.eform.live/

Knowledge Base | Support

hi there,

I know this is a small fix, but i get : The link you followed has expired. Please try again. when installing.

Could you let me know what this fix is.

Many thanks

bmahesh

bmahesh Author Team

Hello,

Please extract the downloaded ZIP file and use the correct installation file. Please check https://wpquark.com/kb/fsqm/fsqm-installation/ftp-installation/

Let us know if you have further queries.

Thank you!

Knowledge Base | Support

Sorted, thank you!

gr8moe

gr8moe Purchased

Hi. When using the ‘address’ format, the form is REQUIRING ‘address 2’ but it should be OPTIONAL. How can we fix this?

bmahesh

bmahesh Author Team

Hello,

Replied on the support forum.

Knowledge Base | Support

how to include trackback link in csv export?

bmahesh

bmahesh Author Team

Hello,

The admin submission view link is available in the export for reviewing the submission, and the trackback link can be found within the submission view.

Let me know if you have further queries.

Knowledge Base | Support

But version 4.19.1 is not available for download/update. The current version is 4.19.0 which is vulnerable.

#

Version 4.19.0 | By WPQuark | Visit plugin site

bmahesh

bmahesh Author Team

Hello,

It’s under review by Envato and will be available in couple of days.

Knowledge Base | Support

Could not determine if updates are available for eForm – WordPress Form Builder.

The plugin metadata file does not contain the required ‘name’ and/or ‘version’ keys. puc-invalid-metadata

Hello Since some days whenever I try to edit a form and save Saving does not work it shows a message “could not connect to the server. Please try again”

Anything that could be about

bmahesh

bmahesh Author Team

Hello,

It’s possible that there’s a recursive condition in one of the element’s conditional logic that’s causing the issue. I’d be happy to check it for you—please share the form export code or provide login details through the support forum.

Knowledge Base | Support

Private Ticket #4038263

Please help as I am stuck

bmahesh

bmahesh Author Team

Replied on the forum

Knowledge Base | Support

Hi Guys, The Submit a Ticket in the support page in not working, please check,

The buttom is grey and is not working, Im unable to send a ticket,

bmahesh

bmahesh Author Team

Hello,

Apologies for the inconvenience caused. Could you please send me your query on mail along with the screenshot of the issue you are facing regarding the ticket?

Send on mahesh[at]wpquark[dot]com

Knowledge Base | Support

Thanks

Hi,

From June 2025, it will be mandatory in Germany for websites to be accessible. Is your plugin fully accessible?

Best regards

bmahesh

bmahesh Author Team

Hello,

Apologize for the delay. We do not have any encryption and our plugin is fully accessible. Let us know if you are having any issue.

Thank you for all your patience.

Knowledge Base | Support

In addition, we also check with the axe tool and we didn’t find any critical issue. However we will release a version before June 28th to even take care of the minor issues under “recommendation”.

If you have found anything specific, please let us know.

​I’ve purchased this years ago and I’m looking to use it again now. Thanks for keeping it up to date!

I have a project where I need to create a buying guide. That buying guide has conditional logic for things like price / features.

What I need the form to do is basically add and or remove a score system for the final products so that when the form is complete only the products with a certain score will show.

Is this possible with your system?

bmahesh

bmahesh Author Team

Hello,

Many thanks for your kind message. This can be possible, please check examples here in https://eform.live/examples/#efl-ex-cat-2

Let me know if these are the kind of forms you’re looking for.

Knowledge Base | Support

05/25/2025 – a cross site vulnerability detected in this plugin, here is the details, https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/wp-fsqm-pro/eform-4180-unauthenticated-stored-cross-site-scripting

When can we expect this to be remediated and an updated dispatched out?

please disregard, 14.7 version is old, I just updated and rescanned for vulnerabilities and its fixed already.

bmahesh

bmahesh Author Team

Ok fine.

Let us know if you have any further queries.

Thank you!

Knowledge Base | Support

BMacko Purchased

Hi. When someone submits a form, the reports area in the backend displays the wordpress username (or anonymous if not logged in). Is it possible to have the backend submissions display the FULL NAME field instead? Thank you!

bmahesh

bmahesh Author Team

Hello,

Please use Primary Firstname, Primary Lastname element in the forms to display the submission name in the backend. It’s mandatory to do so.

Let me know if you have further queries.

Knowledge Base | Support

Thank you so much!!!!!, for the quick response and for solving the image problem. Have a great day! Fran.

bmahesh

bmahesh Author Team

Thank you Fran :)

Knowledge Base | Support

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