Hi there. I’m wondering, before purchasing this plugin, if it works with Select Donation Platform for WooCommerce: Fundraising & Donation Management This is a link to their website. https://www.wc-donation.com/

Hi, i want to “Allow Subscribers to Cancel Subscriptions” but don’t see where I enable this. Please let me know.

The plugin creates a renewal order and does NOT grab the payment for it, despite the initial order was using Stripe card payment (“WooCommerce Stripe Gateway”). In the SUMO subscription dashboard it shows “automatic” as a payment mode for the subscription, but it works as “manual” by just creating a renewal order and not charging customers who used they crard to pay. For the context, the subscription had 7 days free trial and then monthly payments should be grabbed every month. The card number is grabbed when they sign up for free trail, then when it’s time the paid renewal order is created but payment is not collected at all. Customers have to login and make the payment using saved card details but they have to do it manually EVERY month.

Hi, I have some pre-sale questions. 1. Is this compatible with the RazorPay payment gateway? 2. It’s also useful for single product downloads, all product downloads, and some number of product downloads?

for a few days now subscription payments with Stripe have been giving this error: “There was an error processing the payment: Received unknown parameter: setup_future_usage”

Does the plugin work with Woopayement and iDeal?

Hi, I have some presale questions.

1) Will your plugin work with any WC payment? I need to use one from Chile called Oneclick from Transbank (in case you are familiar with it).

2) Can I create 2 subscription plans like $1, $2, $3 and user can select one of the plans or add a custom value with the condition of it to be above $1 and in increments of $0.5?

3) “Manual Subscription Renewal using any WooCommerce supported Payment Gateway” What exaclty this means? Suppose I charge all my clientes the 1st of every month, if i use this gateway I have to manually charge every month the users? Is this a bulk process or one by one?

4) backend demo ask me to login after 5 minutes

Thanks

Hello,

I’m interested in your plugin, but I have a question. Is it possible to define a specific role for each subscription product?

For example:

For product 1 with an annual subscription, when a customer purchases it, I assign the role “subscription_product_1”.

For product 2 with a monthly subscription, when a customer purchases it, I assign the role “subscription_product_2”.

And these roles are deleted when the subscription for each product ends.

If this isn’t possible, do you have a snippet that has this functionality, or do you have a hook or code I can use to obtain a product’s subscription status to create a custom code?

Thank you.

Hi! How does the plugin work if we have a simple product and a subscription product in the same cart? Does it create two different payments?

Best regards and thanks

Will this allow me to sell a virtual product via 3 installments, and then the customer will have access to the product forever? And will the installments be automatically triggered? i.e “3x Payments of €157 initially, allowing access to the product upon the first payment, and then €157 every 2 weeks until 3 are paid?

Hello dear team! I got a warning saying: “WooCommerce Stripe Gateway legacy checkout experience will no longer be supported in a subsequent version of this plugin. Please migrate to the new checkout experience to access more payment methods and avoid disruptions.”

How are we going to manage payment in the future without “WooCommerce Stripe Gateway” plugin?

Question, Can Sumo remove an assigned role, if a user decides to no longer maintain their subscription?

Hi, is you plugin work with payu.com payment or revolution payments?

Hi! Do you think that I can use MercadoPago payment gateway?

Hi, you stopped replying to my ticket about paypal automatic payments not working, I am sorry writing here to catch your attention but it’s been 10 days that I get no news from you.

Please let me know.

Simone

Hello, I purchased your plugin because it was advertised as compatible with PayPal, but after installation, I found that it does not work with PayPal Classic. I reached out to your support team, and they informed me that PayPal is currently not supported, despite the PayPal logo being displayed on your website.

This is misleading, and I would like to request a refund as the plugin does not meet my expectations. Please let me know the process for returning the plugin and getting my money back.

Hi, Does this plugin support Apple / Google Pay for recurring payment?

Hi,

I installed stripe plugin which is suppose to support for automatic recurring. ( https://wordpress.org/plugins/woocommerce-gateway-stripe/ )

I have enabled both the toggles for accepting Apple/Google Pay and Credit Cards, but only Apple/Google Pay is showing up at checkout page.

May I know how to make the Credit Cards payment option to show up at checkout page?

Hi, I did open a support request 3 days ago but still no reply, the subscriptions made paying with Paypal are automatically set in manual mode, therefore automatic renewal is not happening. I read in your docs that Paypal standard is supported for automatic renewal but it doesn’t work.

Please let me know asap.

Thanks

Hi,

seems that the subscription is created even if the order fails, the subscription status is “Failed” so it is not a problem except for the db waste, the problem is that we receive an email “New subscription created” and even if not totally wrong it is confusing, is there a setting to avoid this incorrect behaviour? I should expect to be able to choose the order status in which the subscription is created.

Thanks,

Simone