FantasticPlugins

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140 comments found.

Hi there, is there way for user to cancel the subscription? I don’t see any cancellation button in the account page? Thanks.

FPAddons

FPAddons Author Team

Hi,

Users can cancel their Purchased Subscriptions. The Cancel option has to be manually enabled. To enable the Cancel feature go to Plugin Settings -> General -> My Account Page Settings and enable the Allow Subscribers to Cancel their Subscriptions option.

Thanks.

Hi, pre-sale question. Can I set a product to have 5 subscription options?

I need each product to have 4 weekly payment options. 52weeks, 76weeks, 102weeks and 147weeks and a single cash price option.

Hoping for the cart to show the total amount over the chosen payment term.

I’m not looking to take any payments through the website, only receive the orders as enquiries.

Can this be done?

FPAddons

FPAddons Author Team

Hi,

This Feature is not available.

Thanks.

Pre-sale question

Will this work with composite products plugin?

Thanks

FPAddons

FPAddons Author Team

Hi,

It is hard to say without checking. If you can email us the plugin files to support@fantasticplugins.com we can check it out.

Thanks.

edricho

edricho Purchased

Hi there, i am using the SUMO Subscriptions plugin for my client’s website.

My client would like to offer a Forced 1-month trial as part of their package, but we found out that the discount coupon created within Woocommerce cannot be applied at checkout, since the forced trial will result in the checkout amount being 0.

How can we implement forced trial AND coupon discount (for the entire subscription, not just the first payment) at the same time?

Thanks!

FPAddons

FPAddons Author Team

Hi,

This option is not available. Please contact our support at http://fantasticplugins.com/support by opening a ticket with more details so that our support can check it out.

Thanks.

edricho

edricho Purchased

Thanks for the reply. Can your other product Sumo Coupons perform this function? https://codecanyon.net/item/sumo-coupons-woocommerce-coupon-system/16082070?s_rank=1
FPAddons

FPAddons Author Team

Hi,

This feature cannot be achieved using SUMO Coupons. We need to check for the feasibility of implementing the feature within SUMO Subscriptions.

Thanks.

James-W

James-W Purchased

Does SUMO Subscriptions work with Stripe Apple Pay and Stripe Android Pay?

James-W

James-W Purchased

I see now that Stripe doesn’t yet have Android pay on the web but it does have Apple Pay on the web:
https://stripe.com/docs/apple-pay/web
FPAddons

FPAddons Author Team

Hi,

The Inbuilt Stripe Payment Gateway uses Charge Later API for processing Automatic Subscription renewal payments. Manual Subscription renewal payments can be made using any WooCommerce supported payment gateway.

Thanks.

FPAddons

FPAddons Author Team

Hi,

If you can email us the plugin files to support@fantasticplugins.com with more details on what compatibility you expect to be available, we will check it out.

Thanks.

Im looking to start using Authorized.net and like to know a plugin that will work with sumo subscriptions since I already got sumo. please help

Halli_76

Halli_76 Purchased

Hi I bought your theme and my developer is putting the theme up. and we have small problem.

When we turn on the options “Subscription Duration”, “Trial Period”, etc. in my product a text appears “Free trial for the first 10 days” we want to have 10 days trial period. How can we get rid of this text?

Is this possible that the grouped products can be subscribe as a single subscription? For example, currently I have 6 simple subscription products in a grouped product and when someone buy that grouped product, 6 different subscriptions show at the Dashboard. But I want to show them as 1 subscription.

I have updated the subject and heading of Subscription Processing Order, at the Woocommerce->Settings->Emails. But Subscription Processing Order Emails are not showing the updated subject and heading. Does the subscription emails not managed from Woocommerce Emails section?

FPAddons

FPAddons Author Team

Hi,

FYI, you have already created the support regarding with the same queries. Our support team will check and let you know the information. Please check the support to know the details.

Thanks.

Halli_76

Halli_76 Purchased

Hello, do all costumers have to be registered at the page?

FPAddons

FPAddons Author Team

Hi,

All Users have to be registered in order to purchase a Subscription Product. If a Guest user adds the Subscription product to the cart, they will be forced to create an account on the checkout page.

Thanks.

Hi, a few pre-sale questions. We are selling yearly memberships.

1) Is it possible to send out subscription renewal reminder emails like a month before the expiry date with and without a discount?

2) One of the other comments mentioned that user registration is necessary for buying a subscription. Is this user data retained in the plugins’ own user management or is it inside the wordpress users?

3) Are there any web hooks (or API to access sold memberships) that can be fired once a membership is sold or renewed? We would like to push the membership data to another application.

4) Apart from the base woocommerce plugin and this SUMO subscription, is there anything else that needs to be bought?

5) Is there a trial or something so we can quickly see if our set-up will work with this plugin?

Thank you so much! :)

FPAddons

FPAddons Author Team

Hi,

1. Yes, it is possible to send the subscription renewal reminder emails to users as per your needs.

2. User registration will be managed by the Wordpress itself.

3. Yes, we have provided the hooks to trigger for sold or renewed.

4. Apart from those two plugins, nothing else need to buy to run recurring payments.

5. Please check our demo for your testing purpose http://demo.fantasticplugins.com/sumo-subscriptions/

Thanks.

Hi. Is there a REST API available to control, at least, if a subscription is paid and active ?. Thanks.

FPAddons

FPAddons Author Team

Hi,

As of now, we haven’t provided any REST API in our plugin.

Thanks.

Halli_76

Halli_76 Purchased

Hello

SUMO Subscriptions – PayPal Adaptive

Is Application ID necessary?

Thanks Halldor

FPAddons

FPAddons Author Team

Hi,

Yes, it is necessary.

Thanks.

Hi, I need to create a payment in several moments: when I do the subscription and then every six months. There is a non-monthly or custom option to renewals?

FPAddons

FPAddons Author Team

Hi,

We have provided the subscription renewal options such as days, weeks, months and years. You can make use of the options as per your needs.

If you have doubt, Please contact our support at http://fantasticplugins.com/support by opening a ticket.

Thanks.

mzuker

mzuker Purchased

Hello, just a quick question. Is there a way to change user role once te subscription expire? For example, I have an user who bought a plan subscription for 1 month and when it expires, I need it change his user role automatically

Thank you.

This Plugin doesn’t change the user role. Thanks.

PRESALE QUESTION: it says users have control over auto/manual renewal as well as setting their own subscription duration. Can those features be disabled?

FPAddons

FPAddons Author Team

Hi,

The site admin has the control whether the subscription renewals have to be made by automatic/manual and they can give it as optional to the users. Users can select the subscription duration only for Order Subscriptions. Also, Site admin has the option to control the users to choose the subscription duration.

Thanks.

Halli_76

Halli_76 Purchased

Hello. I am putting up my subscription system. I get the error “560022 The X-PAYPAL-APPLICATION-ID header contains invalid value” Do you know what this might be?

Halli_76

Halli_76 Purchased

Hi Ok, I still have the problem and PayPal does not understand the problem, they think there is something with the app. Do you have any freelancers that can help me finish the setup of this app?

Halli_76

Halli_76 Purchased

And now I am having the error: “The limit for total amount of all payments exceeds the preapproval limit”. Paypal say it is not from them, how can I fix this?

FPAddons

FPAddons Author Team

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team will check and let you know the information.

Thanks.

web242

web242 Purchased

Hi SUMO Team, We’ve become disgruntled with the pricing of WooCommerce Subscriptions and Email Followups. Your plugin accomplishes all of this (and more) for a third of the price! We tried the demo and we like it – we will purchase soon. :)

Our question is, what do you think of Gutenberg in 5.0 and future development?

FPAddons

FPAddons Author Team

Hi,

Thanks for your kind words. We will always keep an eye on providing compatibility for the WordPress and WooCommerce latest update. If you need any help, Please contact our support at http://fantasticplugins.com/support by opening a ticket.

web242

web242 Purchased

First off, this plugin is simply excellent! Please read our review. We need one feature request though. We need to disable the Payment Reminder emails for monthly subscribers. We only want the longer term clients (i.e. one year or quarterly) to get renewal emails. I can see this annoying the monthly subscribers.

Is this possible? We can modify code with no issue.

Cheers Web242 | web242.com

FPAddons

FPAddons Author Team

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a ticket by providing more information regarding your queries. Based on your requirement our support team will check for the feasibility and let you know the information accordingly.

Thanks.

Hi, I have a presale question. I’m looking to sell products through a monthly subscription with Stripe as payment processor.

Can this plugin handle automatically charging the customer monthly for the product with no action on their part? Or do I need the Reward Points plugin for that? It wasn’t clear.

Also is there an ability to generate a coupon code that discounts all future subscription orders and not just the first order? Thanks.

FPAddons

FPAddons Author Team

Hi,

1. It is possible to get automatic subscription payments using inbuilt SUMO Subscriptions – Stripe payment gateway whereas Standard Stripe gateway is not yet supported for getting automatic payments and there is no other action needed from the user side. Also, Reward Points not needed here.

2. There is no option to generate coupon code in the plugin. But, if a coupon is applied in the initial subscription, then there is an option to give the coupon code discount for future renewals.

Thanks.

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