FantasticPlugins supports this item


48 comments found.

Hello, I would like to delete the Journal of activity: on the count of May client and possible island thank you your reponce

Or translate it into frencer


Thanks for opening the support ticket. Our support will check and reply to the support ticket. Please check later in our support.


Pre-Sale Question: 1. Will I be able to offer “one time payment” and “subscription option on a single product? 2. Are simple product add ons/deletions to a subscription available. Ex: customer buy subscription $50 p/mo either at product level or at checkout chooses to add on product for additional $5 p/mo bringing subscription to $55 p/mo. Maybe two months later decides to cancel add on and revert back to just $50 p/mo


1. This is something we will bring in future updates. 2. This is not available.


2. Just to clarify. If you are referring to Product1 subscription and Product2 subscription in the same order then it will work the way you are asking for. But if you are referring to something like 1 Product which has 2 sub products kind of then no it won’t work.


hi, i’m just setting this plugin, but it seems will charge x100 price when you order via stripe.

ex. product price = 10000 yen

email and order status = 10000 yen

stripe status = 1000000 yen

i think because our store is based on  japanese yen currency.    of cource ,  woocommerce setting is ok.  and it works when you pay with normal stripe payment. what should i do?

here is stripe event log;

{ “object”: { “id”: “ch_xxxxxxxxxxxxxxxxx”, “object”: “charge”, “amount”: 1000000, “amount_refunded”: 0, “application”: null, “application_fee”: null, “balance_transaction”: “txn_xxxxxxxxxxxxx”, “captured”: true, “created”: 1488294942, “currency”: “jpy”, “customer”: “cusxxxxxxxxxxxxxxx”, “description”: null, “destination”: null, “dispute”: null, “failure_code”: null, “failure_message”: null, “fraud_details”: {}, “invoice”: null, “livemode”: false, “metadata”: {}, “on_behalf_of”: null, “order”: null, “outcome”: { “network_status”: “approved_by_network”, “reason”: null, “risk_level”: “normal”, “seller_message”: “Payment complete.”, “type”: “authorized”

and there is no transaction on “stripe subscriptions page” list. it is normal? it will charge automatically next subscription date?


It is hard to say without checking. Please open a support ticket at and our support will check all the issues and get back to you.


Hi, with your plugin can i do this scenario? We need to sell digital files and limit downloads after subscription is expired

Examples: 1. Variations Free allow only number two downloads 2. Variations Bronze allow to download the file for only 3 months 3. Variations Gold allow to download file (the file is also different) for 6 months 4. Variations Premium allow to download file for 1 years.

All of these points with single payment, example:

User pay Euro 50 for first time, and then for only 3 months he can download the file, then if subscription expire he can not download again. So, near expired date of 3 months, the system send a reminder email for renewal and if the user pay again for the renew he can download files for other 3 months.

Also, is possible set a special price only for the renewals?

Please let us know Thanks


You can set it up as follows using SUMO Subscriptions

-Create one Variable Product with 4 Variations, one variation for each Plan.

- The First Variation is a free Plan with only 2 Downloads so, you will have to set the Price or set as 0 for Free.

- Enable the Downloadable checkbox and select the attachment. Set the download limit to 2.

If the Free plan is a lifetime plan, then you should not enable Subscriptions for that variation alone. So it will be considered as a one Time Purchase.

- For Other Plans like Bronze, you have to enable Subscriptions and set the Duration as 3 Months.

- The user will have access to download for three Months. Once three months is over they will have to renew. If they don’t do that they will not have access to download.

- In SUMO Subscriptions, we can send Subscription Reminder notification emails to user before due date.


Hello, I want to create a wordpress website with the following concept: 1. The users must buy a subscription eg.300€ and convert them 600points. 2. After that the users must buy others subcriptions and charge them per week from the points that already have. Which of your plugins I have to use? Points, Membership and Subcription? Can you help me to connect them?


1. This is possible with SUMO Reward Points and SUMO Subscriptions.

2. There is no option to assign point price for subscriptions products. You can say for which products which when added to cart should show only the Reward Points Payment Gateway for payment in case if that helps.

Please talk with our support at if you want to discuss more.


Is it possible for a customer to choose a subscription at checkout? For example, they go through the site and add all the items they want to the cart and then at checkout, they can choose to have their total amount charged every week, every two weeks, every three weeks or every month?

I have an existing Woocommerce store and want to give people the option at checkout to choose their subscription. Is this possible?

Please add non-subscription products to the cart and check. In case you add subscription products to the cart then that option isn’t applicable. Please reach our support at for any info.


I added a Order Subscription product and it doesn’t work. I then cleared the cart and added a Simple Product. Nothing. I cleared the cart and added a variable product. Where is the option to make it recurring in the cart?

Please check with our support at


Hi there, apologies in advance if I’m repeating questions already asked, or ones easily answered in the description. I just want to be 100% sure before buying _.

I’m building a site where the client wants to sell subscriptions to physical items, for 1, 3, 6 etc month price brackets (i.e. the more months to subscribe to in advance the cheaper it is) but where the buyer is able to change the product they receive each month (all products being the same price) if they so desire, otherwise it just defaults to whatever they chose at sign up. Think, a magazine subscription or equivalent wherein you could change what your magazine type was each month. That kind of thing.

I know the “official” woocommerce subscriptions plugin can do this via variable subscription and cross grading. But it is also TWO HUNDRED DOLLARS. Whereas yours is a ridiculously amazing value – $39.

Would I be able to achieve what I am attempting to do?

thank you very much for your time, apologies again if you are having to answer already asked things.

The upgrade/downgrade features isn’t available. We have it in our to do list though hard to give any time frame. You will have to cancel and subscribe again.


Thank you again for the speedy reply :).

I will get on to my client then and see what they say. Although, as you say, it is not ‘currently’ a feature, it is something you are planning for the future. and it might be possible for them to work around it until it is done with cancel and rejoin.

Thank you

Sure. This feature is something we do want to bring in future but hard to give any time frame. Thanks.

Asking Again.

I have an existing store and want people to have the option to add their total order to a subscription. Whether it be weekly, bi-weekly or monthly. You say that I can do that with Order Subscriptions but your demo does NOT show this. I have added every product to the cart individually and it does NOT show an option for this. I can’t use your support because I have not bought this plugin. I can’t buy it unless it does what I’m asking. Envato does not make refunds easy so I don’t want to buy if I can’t even use this plugin or get my money back to buy something that does do what I want.

What do I have to do on your demo to see the Order Subscription function you say your plugin does?


Sorry we missed an important point in our previous comments. Order Subscription is supported only for members as of now. You will have to login and check the functionality. The steps are given below

1. Login using Username & Password: demo at

2. Add any product to cart

3. In the checkout page, Enable the Check box “Enable Order Subscription” which is for subscribing to the order

As of now we are looking into the possibility to support Order Subscription for guests.

Also please note that our support handles presale questions as well and that is why we asked you to reach our support.