Hi detailscarecareo

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send your license key, not the CodeCanyon key, the license key by following the instructions from this page – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key

Please send it all via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Ok, I just checked again. It works now. but I think the problem lay more on the missing ID / class because I used the default elementor class. But yeah, thanks for the support! I would like to check these duplicated products though. Thanks!

ok but one is the new taxonomy “filters” and the other is one of the woocommerce default tags. But from my understanding, since I’m not filtering with tags but with my taxonmy, the tags are irrelevant, no?

Yes, if you are filtering by your custom taxonomy, the tags do not have any relation to it. But we’d like to point out that choosing a name for a taxonomy such as “filters” is not the best option, as it can potentially cause some issues. Better to use some unique names like at least prod_filter_terms or something like that.

Best Regards,
- Victor

We could not find a way to display any counters, but the issue is related to the custom query loop builder. This more likely comes with the theme – https://prnt.sc/9uwl0nrGfDJ_ with its autodetect of the archive page, and based on it displaying needed posts, this could cause such issues. Also, if it is making custom queries on each page, you would need to create a filter set for each category page. Try to display certain category on the page and then filter it, if everything will work nicely.

Best Regards,
- Victor

I see. Ok I will create different set of filter to workaround the issue. BTW would be great to be able to clone a set of filters

Thanks

This feature is currently under development and will be introduced in future updates.

Best Regards,
- Victor

Hi vishtiw99

You need to place a widget – https://filtereverything.pro/resources/filters-widget/ or a shortcode in that place – https://filtereverything.pro/resources/shortcodes/ and apply a second filter set to this page in order to display the search filter. So if you applied two filter sets on the page you need to use either two filter widgets or two filter shortcodes to display both of them on the page.

Best Regards,
- Victor

Hi Sam

Thank you for choosing Filter Everything PRO.

It filter any CPT, as long as these CPT posts are displayed via QP_Query on the page.

Best Regards,
- Victor

Hi Victor, thanks for the reply. It actually is not. It’s a submission on a form (entry).

Any way to do it like this?

No, not really, for your case, you need something custom to the exact case.

Best Regards,
- Victor

Hi erwanlecuyer

You can try disabling our plugin and checking if it will work without it. If nothing changes, then our plugin is not connected to this issue.

Best Regards,
- Victor

Hi koukstoreofficial

Go to the filter set, clear the cache from all of your cache plugins (this option is usually available in the wp-admin dashboard header), and hit the update button in the filter set.

Just make sure you used the correct query in the “And what to filter” dropdown in order to filter your posts.

Best Regards,
- Victor

Hi erwanlecuyer

Thank you for choosing Filter Everything PRO.

1) Custom CSS, you can add your custom CSS styles in the Filters > Settings > Experimental > Custom CSS. For the general approach to how to style elements on the page, please check this topic – https://wordpress.org/support/topic/colour-change-to-filter-title/

Also, keep in my the CSS specificity – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity

2) By default, the search field in our plugin uses the WP search algorithms, it does search in the Post content, Title, Excerpt, and Woo product SKU.

If you want to extend it with the new entities or limit it only to certain ones, you will need to write custom code that will extend this logic with the necessary conditions.

For this, you can use the WP hook ”posts_search” to apply the required conditions – https://developer.wordpress.org/reference/hooks/posts_search/  For the needed post type.

Also, you can study the plugin code and check how the SKU search was added (custom field). Here is the SKU search code in case you can’t find it in the plugin(this is the code from the plugin as an example, not a code that gives what you are looking for):

add_filter( 'posts_search', [$this, 'addSkuSearchSql'], 10000, 2 );

    public function addSkuSearchSql( $search, $wp_query )
 {
        if( $wp_query->get('flrt_query_hash') || $wp_query->get('flrt_query_clone') ){

            if ( $wp_query->get('wc_query') === 'product_query' || $wp_query->get('post_type') === 'product' /* || $wp_query->get('post_type') === 'product_variation' */ ) {
                global $wpdb;

                $product_id = wc_get_product_id_by_sku( $wp_query->get('s') );
                if ( ! $product_id ) {
                    return $search;
 }

                $product = wc_get_product( $product_id );
                if ( $product->is_type( 'variation' ) ) {
                    $product_id = $product->get_parent_id();
 }

                $search = str_replace( 'AND (((', "AND (({$wpdb->posts}.ID IN (" . $product_id . ")) OR ((", $search );
                return $search;
 }

 }
        return $search;
 }

Best Regards,
- Victor

Hi erwanlecuyer

Thank you for sharing this with us.

Best Regards,
- Victor

Perhaps improve the initial page template, and turn off the folding option on the mobile mode, so you can place it in some custom modal window solution. But it should use the same shortcode or a widget on the page, not different ones.

Best Regards,
- Victor

Hi! I actually tried this, and I got the following error: “The free version of this plugin does not support filtering on singular pages. But PRO version supports.”. This is using Breakdance so it is on popup. So would there be a suitable way to implement this with Breakdance?

Thanks,

Nick

On singular pages, this is not possible for the Free version. In general, the Free version of the plugin does not have compatibility with the page builders – https://prnt.sc/MDtMtTYsVH0Z as it is working on archive pages and with the main query only.

Best Regards,
- Victor

Hi camwilson12

All you can do is send all of your license keys via PM – https://codecanyon.net/user/fe_support so we can provide you with information, or deactivate them across all of the sites.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hi Nwalch

The update was released, so you can download the latest version of the plugin here and update it on your site.

Best Regards,
- Victor

I installed 1.8.9 last night and reset the filters but it’s still not working on my site.

The issue has been resolved, please check the page. It seems that the builder generates the widget two times. One time on the builder side, and then on the page itself. But the widget filter only should be generated once. In order to avoid it, we applied two filter sets on the same page, so one is generated on the page builder site which is an empty filter set, and the second one is displayed on the front page.

Best Regards,
- Victor

Hi maxtodigital

We have checked the site, and it looks like there is some weird behavior from this page builder that you are using. If we simply put the shortcode in the content of a page, it is displayed on the page without any issues.

However, when we are using the page builder, it is displayed in the page editor, but then it is not displayed on the front for some reason, and there are no JS scripts on the page as well. Perhaps it would be better to contact the page builder support about such behavior. Maybe there are some settings or any other things that are causing it.

Best Regards,
- Victor

Hi newuploadedvideo

Thank you for choosing Filter Everything PRO.

The search will not find it. Please scroll to the WordPress section in Elementor – https://prnt.sc/y0TMIx9d8jJ3 and there will be a filter everything filters widget – https://prnt.sc/uA-eGepVS_wt

Best Regards,
- Victor

Hi char_iliad

Can you please send the credentials to the wp-admin dashboard following this document so we can fix it on your site?

This fix is already included in the next plugin update. But until it is released we can fix it for you on your site.

Best Regards,
- Victor

Thank you Victor i will wait for the next update then. If this is something urgent to be fixed then I am gonna share the credentials.

If it is not causing any issues on the site or with filtering then you can wait.

Best Regards,
- Victor

Hi katrinaglover

Unfortunately, no. The filter reset is only related to the filters themselves and not to the sorting options.

Best Regards,
- Victor

In the Filters > Settings > General there is this option – https://prnt.sc/gGe-PEz1Xnat where you can place a max height, the rest that goes above that will be hidden under scrolling.

Best Regards,
- Victor

Hi, On mobile device can I show chips on listing view page also just after filter button (on both position – current filter wrapper and listing page view)

Yes, you can turn off chips from the filter widgets, in order to not display them and remove them from Filters > Settings > General – https://prnt.sc/Qy90AacWCuSE

Use the chips shortcode in the needed place – https://filtereverything.pro/resources/shortcodes/ make sure you added all of the parameters to display them on mobile.

Best Regards,
- Victor

Hi katrinaglover

As far as we understand the result page is a search page. Something like this, mysite.com/?s=apple&post_type=product is this the result page you are talking about?

Our issue is that we don’t have a results page due to using Ajax.

Can you please specify using AJAX where? In our filter plugin? Somewhere in your theme for certain functionality?

Best Regards,
- Victor

ok apologies but I have a last question for you on this – I got the style and applied new parameters and placed new style in my theme style.css but it it not overriding existing – where should I place the new css in order to override the existing?

sorry I re-read your earlier reply above – all good

We are glad to hear that everything is working.

Also, you can check this page – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity

Best Regards,
- Victor

Hi marvinbay

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

I sent you the credentials. Thank you!

We have checked the site, it is the typical issue – https://prnt.sc/Fu8to91HzEFi

The attributes should be global and created in the Products > Attributes and then you have to apply those attributes on your products like you did in the first attribute on the picture.

However, the last two attributes are custom attributes, and the filtering does not work with such custom attributes.

Best Regards,
- Victor