5513 comments found.
I’ve purchased Flow Flow from you a couple of time. It used to work perfectly. For hosting I use both Godaddy and Siteground. I can’t identify any issues with the hosts. The way the settings on the backend of the plugin is setup, I used to be able to simply ad the access token and everything worked. I understand social media is making it more difficult to syndicate. So, what specifically does one need to do to make the plugin work as advertised and shown on your demo? Or, does the plugin no longer work and is no longer supported? If it’s an API issue you’re aware of from Facebook, Instagram etc. what specifically needs to be done to make the plugin work. What are all of the backend setting for your demo? Would you be able to share a screenshot of all of your settings?
instagram feed is not working App received next error message for this feed: Unsupported get request. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi, please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi, is there a way to pin and boost videos so that some stay at the top in the Masonry grid demo?
Hi, it’s available in an additional cloud package https://social-streams.com/add-engaging-call-to-action-elements-to-any-post-of-your-social-stream/
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hello looks_awesome,
the European Accessibility Act is mainly focused on digital accessibility but it does crossover with physical accessiblility. It becomes law in all EU member states in June 2025. How can the plugin be used in compliance with WCAG 2.2?
Will there be an update because we have to offer accessible content?
For example, navigation using only the keyboard (tab, space, enter, cursors): - At the moment you can only scroll through the links using the tabulator. - However, you cannot open the post in the lightbox and you cannot access the share button at the bottom right. - You cannot access the Load more button with Tab either.
Best Regards!
Hi, we’re sorry, but we have limited developer resources and cannot promise to handle possible fixes quickly.
Thank you very much for the feedback!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi, I hope that you will still be able to make the necessary customizations.
Otherwise I would have to remove the plugin on our 10 websites, which would be a great pity 
Best Regards.
Sorry to hear about your forced relocation.
Should we ask for a refund for this plugin? How long can we expect before receiving support?
Thanks & all the best,
Josh
What we run into is the plugin creates a critical error, forcing us to disable the plugin in order to edit with Elementor.
Hi, we’re working and will try to help you. Please check your email.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi, is there anyway to stop the endless scroll and just show so many posts?? thanks
Hi, you can edit the stream and set some large value here https://www.dropbox.com/scl/fi/nasiz81r3dxvttw4r1akc/2024-12-26-03-44-56-cs25811TZq.png?rlkey=789kmlcvys6fb7as7fryc50ka&dl=0
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Dear Support Team I have a pre-sale question. It says, “any public Business/Creator account, by username, hashtag feed, by location.” Does this mean that the hashtag can be imported from a specific Business/Creator account, or will the hashtag then be imported from every account?
Hi, any public hashtag can be pulled. However, there are some API limitations https://docs.social-streams.com/article/154-what-are-the-limitations-of-using-instagram-api
Thank you for your interest in our products!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
ive been asking for support for the past 6 months. all i get is an email ukraine thing NO SUPPORT HAS BEEN FORTHCOMING
i already opened a ticket with his internal system for over months already NO SUPPORT IS FORTCHOMING
Hi, sorry, we’ve contacted you regarding the access, etc.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Pinterest doesn’t work
Hi, for me, it works well. Please give some examples or describe your issue in more detail. Cheers!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hello, I would like to understand something please.
I’m getting this error even though I’ve changed accounts 2 times and with 2 api keys over 48 hours. Oh not even 24 h I get the error message “The request cannot be completed because you have exceeded your quota.”
On my 2nd account I’ve protected the API key with your IP 5.135.xxx.xx
in spite of everything I find myself with more than 10000 requests per day (it seems strange to me because I only have 29 in my “List of feeds” with a configuration of updating once a day for 10 posts
it’s not possible that I’m getting 10,000 a day
I opened a ticket
I still have no answer.
Why doesn’t codecanyon do anything?
Hi, sorry for the pause. This shouldn’t happen, for sure. Please contact us and send your URL and temporary admin access so we can inspect this and help.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
I really feel like you’re making fun of me.
You replied (after several email reminders):
Hello, we’re sorry about the pause. This shouldn’t happen. Could you please send us the site URL and access to the WordPress admin dashboard in response to this email so we can check and troubleshoot?
I followed your instructions and gave you access by creating a new ticket on January 9,
again I’ve heard nothing from you.
Are you here just to take the money and not provide the service that was associated?
Hi, please check your email, sorry. We have no way to log in because our country is blocked in your hosting settings.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
I replied on January 22 and January 24, you now have access, but I have no answer to my problem, which has been going on for too long.
if it takes you 10 days each time to reply, what’s the solution?
I’m still waiting for a reply from you.
When are you going to deal with this problem?
It’s been 2 months since I asked for assistance.
The Wall Display demo appealed to me my desktop. When I checked it on my mobile phone it’s a mess with all images cut in half. Do you have plans to fix this?
I also meant to ask if you plan on adding Bluesky to the feeds, as it is increasingly popular.
Hi, sorry, no promises. As a workaround, you can try Bluesky RSS feeds https://openrss.org/blog/bluesky-has-launched-rss-feeds
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
I need support ot setting up instagram feed in flow flow
Hi, sorry, please check your email.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Facebook and Instagram feeds haven’t been working for a while now! Will this be fixed in a new update since the last one was half a year ago?
Hi, both feed types are fully operable. If you need help, please contact us.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
1. Can I show regular web pages? 2. Is posting only possible for administrators? 3. Is it possible to automatically scrape and import it?
Hi,
1. No, only RSS feeds, WP posts, and social network posts are available.
2. Yes, only admins can work with the plugin dashboard.
3. Yes, the plugin gets items automatically.
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
can i set this dynamically in a directory website based on each profiles acf-pro-custom-fields social-accounts?
Hello, this will require customization, which is beyond support according to Envato rules. You can try to get help with this here: https://goo.gl/OeyDs6
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Hi,
i’m sorry but nobody answer me to my tickets (lats post october 13) on your support
i’ll Update flow flow, but when i adds shortcode it break my homepage….and impossible to activate my copy, there is an error message…
october 16, Oleksandr M. ask me login and password, i’ll give them but since nothings news…
what’s going on? Thanks for help
Hello, sorry for delayed response. Please check email
Does this have Facebook video support?
Hi, videos attached to Facebook posts must be OK. Do you have any specific needs or cases?
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
Been waiting over a week for support – plugin is not functioning and is delaying a project launch. Please help!
Still a great plugin. I can assure everyone that this plugin does work with IG feeds. It’s just a bit trickier now with the new API. You need to set the IG account to “Professional” and have a Facebook business page connected, but it does work correctly. There’s just more hoops to jump through now that are on the part of META.
Thank you very much for your support and clarification!
Best Regards,
Looks Awesome team
Docs & FAQ | Help Center | Order Customization | Support Ukraine
