8948 comments found.
Hi,
Where can I find my license key? I am assuming it is not my purchase code? I have looked everywhere, but nothing works
Kind regards,
Hi kirstenf5
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hello, is the plugin compatible with Woocommerce HPOS?
Hi ehsan82
Thank you for your interest in the Filter Everything plugin.
Yes, it is compatible.
Best Regards,
- Victor
Hello,
I’ve added seo rule, indexing depth and search engine indexing is allowed, but no matter what I do. The page is not generated. Even when i take the URL from the rule and put it into my browser. I get no result.
Any idea what to do?
Hi webgrowthbv
Please check this page – https://filtereverything.pro/resources/all-about-seo/
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
- Victor
Hi Victor. Extended support just now. Can take a look at my issue?
Hi Victor, Just bought new support. Can you take a look at my issue?
Hi webgrowthbv
Please do not spam with multiple messages, we see each question and answer it as soon as we finish with other requests that were posted before you.
Best Regards,
- Victor
Hi thank you for the plugin! I need some advice what Cache plugin do you recommend to your plugin to speed up filtering? It’s very slow. I understand that the filtering itself can be challenging when it has to pull data from the DB. This is not to say that your plugin is slow I am just looking for a solution to speed it all up. Thank you.
Hi Filmo64
Thank you for choosing Filter Everything PRO.
We can recommend using OPCache, Redis/Memcache. However, the main key to filtering speed is the server hardware and its latency. If the site itself is barely running and slow, no caching solutions will help.
Please check some of real client speed showcases here – https://www.pharmacy128.gr/product-category/gynaika/
Best Regards,
- Victor
I have purchased filter everything plugin. i created filter but its not working on my site. showing this error: No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.
I have already sent wp-admin credentials to your email.
Hi vishtiw99
Done! The issue is that when this is a homepage, you need to choose it as “Common WordPress pages + Homepage”.
Best Regards,
- Victor
Now options are showing but filtering is not happening. when I select pricing and access model its not filtering based on that
Currently all filter are showing in vertical format I want in horizontal format (before the listing) not on side bar
We have checked the site, and it seems like everything is filtering, and the filters are horizontal. Did you set it all up correctly now?
Best Regards,
- Victor
Yes I did some css. but for mobile I activated Enable the Pop-up Filters widget then in mobile filter doesn’t appeared
We make it visible on the mobile.
Best Regards,
- Victor
On mobile when we apply any filter then until I click on filter button I m unable to scroll down.
filter button which showing in mobile also appearing on desktop
I have set collapsible option for all 3 filters but when I click to open that option tat collapsible icon shofts to far right (so much gap between its text) I don’t want it to shift whenever clicked on collapsible button. please fix its postion
We have fixed the issue with the mobile button on the desktop.
The issue with the moving left to right is connected only to your custom CSS – https://prnt.sc/-uVfTA6TM8HG
If you want a horizontal filter with default plugin functionality, please check the next page:
1) For the filter widget – https://filtereverything.pro/resources/filters-widget/
2) The filter widget shortcode – https://filtereverything.pro/resources/shortcodes/
Best Regards,
- Victor
also please see this—> On mobile device when I select any filter then after filtering until again I click filter button page doesn’t scroll down
Here are the AJAX container settings – https://prnt.sc/BzPut7xTufGt and here it is on the front page – https://prnt.sc/_jwjWCjSx1L3 with this it is working correctly
Please check the AJAX documentation – https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
- Victor
1) Hi, on mobile version when i select filter and view listing then listing count doesn’t shows until I refresh page
1) After filtering the listing when I click the load more button (after 21 listings its shown) then its should load remaining listings but it doesn’t work
Hi, I want to show the search filter on the same home page where currently another filtering is active. but search filter will be in different section. how I can implement this pls let me know.
Hmm, this is weird behavior. Try fully turning off all of the rest plugins and leaving only FE, Elementor + PRO, with the default WP theme and then test it. It looks like there are some errors that are suppressed and not displayed.
Or you can set up a staging site for us, where we can debug it disabling absolutely everything that is needed.
Best Regards,
- Victor
But the search filter will work only on the same page, it will not work as a global search.
You can create another filter set with the search filter apply it to the same page, and add another shortcode or widget to display it. You can use the priority option at the bottom of the filter set settings, in order to display it in the correct area. The filter set with the higher priority will be displayed first.
Best Regards,
- Victor
1) Will i need to copy same shortcode for new filter option on same page like [fe_widget] 2) How i can show all the chips in horizontally on desktop
If you applied two filter sets on the same page yes you need two shortcodes like [fe_widget] on the page.
By default they should be horizontal. But you can use custom CSS something like display flex, flex direction row and overflow auto with box sizing border box.
Best Regards,
- Victor
How I can provide you staging site?
Well, you just do the copy of the prod site on the staging domain, and send us the credentials to it via pm – https://codecanyon.net/user/fe_support
Best Regards,
- Victor
Hello,
I have used this PRO plugin on a site that utilizes CPT with no issues. I have now purchased another Pro version for a client who wants to use it on a page that has ACF fields attached to it. The ACF set up is as so: Repeater field that has sub fields of First name, last name, and then a sub-repeater set of a radio buttons that allows the user to select from 3 choices. I need to have the filter attach to that choice (ie filter by Choice 1, Choice 2, Choice 3) and display the repeater fields of First name, last name, who match the choice.
Hi katrinaglover
Thank you for choosing Filter Everything PRO.
Unfortunately, the filter is not working with the repeater field due to its dynamic nature. And we are not even sure if there are any filter plugins that work with them.
The best option here would be using the group of fields and using their meta key for filters.
Best Regards,
- Victor
Thank you for your reply. Unfortunately, we are not able to do that as it requires the use of the repeater field.
We are sorry to hear it, but filters from repeater fields aren’t possible at the moment.
However, with future updates, there could be created some alternative approaches for it.
Best Regards,
- Victor
I understand; thank you for your response. I would like to request a refund for my purchase as it will not work in our situation. If we can find a workaround, we will repurchase at a later time. Thank you!
Hi katrinaglover
In general, a refund is possible with the appropriate form from the account where the plugin was purchased and waiting for the response. Please note, that the support team is not working with refunds.
Best Regards,
- Victor
Thank you for all your help, I have everything functioning but I am wondering if there is a location to change the [fe_chips] Reset All to read Clear All?
Hi cheryltsang
You can use templates overriding for that. For more information please check this page – https://filtereverything.pro/resources/templates-overriding/ please study the chips template carefully, and change the label name, not the if checking statement.
Best Regards,
- Victor
Hello Team
The filter everything pro plugin is working nicely. I have just 1 issue. Please help here.
In Post categories, I added around 5 terms like this – https://prnt.sc/kx_ylzsEYNoY.
Then, I set up everything and also added an SEO rule to index all my pages. I added these variable codes to fetch selected terms as Post titles, and descriptions. – https://prnt.sc/pLEnYPnbU6SM.
But when in the front end, I select any option, In the title tag I can see the name in small letters. – https://prnt.sc/UnrBNV2CvWfC
I want that title, description, or H1 title (https://prnt.sc/-9PIyMlEV3KE) in the same format as I am adding post-category terms. If I am writing my terms in uppercase, then on the filter page, the title should be in Uppercase.
Let me know how I can solve this. Thank you.
Hi getdevops
You can enter entity names in the Filters > Settings > General – https://prnt.sc/7z_TB05NObNO in order to not force them to the lowercase.
Best Regards,
- Victor
Hello, Thank you for your response.
I already did the same that you mentioned – https://prnt.sc/lA9CBtvROvfo. But still seeing title and all in lowercase – https://prnt.sc/q-lnFbi5s2gx.
You need to write your post category entity name – https://prnt.sc/7vh-36BkuHMy
Also, please do not send link to the images with the . or the , at the end of the link.
Best Regards,
- Victor
Ok. Issue resolved. Thank you for your support.
I sent the credentials.
Hi heerlijkhuisjehuren1
When you are using this option – https://prnt.sc/pK7lvSopVvaR you need to use the mobile button shortcode to display the mobile button
So we added a mobile button shortcode as well – https://prnt.sc/d6mGs4mL-_nT and it is working, however, you need to update the styling a bit so it will be displayed not so messy.
Best Regards,
- Victor
Hi Victor,
Thank, but when I punt the filter shortcode on the at the bottom for the page: https://www.heerlijkhuisjehuren.nl/vakantiehuizen/nederland/ then it will remain above the dropdown widget. https://prnt.sc/Mgw1uNF_bdke
Hi heerlijkhuisjehuren1
This is your first template that is displayed on this page – https://prnt.sc/CmAvq7RX3cbb
This is your second template displayed on the same page – https://prnt.sc/uuWiXFKM9kbU
You displayed two elements with each of them having a mobile button in them, as a result, you have two mobile buttons on the page. Please fix your templates.
Best Regards,
- Victor
Hi Victor
The strange thing is that I have activated the Hide Opening Widget Buttons while it is shown where there is no shortcode, like: https://www.heerlijkhuisjehuren.nl/vakantiehuizen/belgie/ Can you display the filter on this page like the one on (with the dropdown at the top): https://www.heerlijkhuisjehuren.nl/vakantiehuizen/ https://prnt.sc/AmyC029eTm3UHope you can help me.
Hi heerlijkhuisjehuren1
Perhaps this is the solution – https://prnt.sc/FbnRrRufiKLm from this page – https://www.heerlijkhuisjehuren.nl/vakantiehuizen/
And on this page – https://www.heerlijkhuisjehuren.nl/vakantiehuizen/belgie/ for some reason, you use two different elements – https://prnt.sc/mYVHQBZJEO4s and the second one – https://prnt.sc/saecoOkjiltL
Also, we would like to mention that the issues you’re experiencing are from your custom templates rather than the plugin’s functionality. While we’re here to support you with the plugin itself and its functionality, help with custom templates is outside of the scope of support policy.
Best Regards,
- Victor
The problem is that I have activated the Hide Opening Widget Buttons but the filter is shown in the sidebar. I have not activated any elements here now.
Like: https://www.heerlijkhuisjehuren.nl/vakantiehuizen/nederland/ https://www.heerlijkhuisjehuren.nl/vakantiehuizen/belgie/This is a setting of your plugin, right? And the filter is displayed even though no shortcode is set.
Hi heerlijkhuisjehuren1
As far as we see, everything is working well now?
Best Regards,
- Victor
Hi there, No the problem is that I activated ‘Hide Opening Widget Buttons’ but the filter is shown in the sidebar here even though no shortcode is set.
https://www.heerlijkhuisjehuren.nl/vakantiehuizen/belgie/Please explain to us what is this – https://prnt.sc/wkJ8x8WxnUHJ
And why if we change it it also change in your sidebar – https://prnt.sc/9kflQGjpvraZ
Best Regards,
- Victor
Sorry my mistake it works great thanks!
We are glad to hear that everything is working well.
Best Regards,
- Victor
Hi, We want to to have a small filter just on the homepage with a submit button. This filter will be for woocommerce categories and brands. We have read the documentation but the shortcode still shows as – No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field. We also cannot seem to find the field ID as obviously only want this filter to show on the frontpage. Please advise. Many thanks
Hi TopNWS
This should be a redirection filter or it should filter posts on your home page?
Best Regards,
- Victor
Hello!
My purchase license: 6661dc6e-a498-486a-b410-9d10c3f15577
On my e-shop I am having trouble with the filter widget on main store page ( https://geoponikitsianos.gr/katastima/ ) and a secondary shop page ( https://geoponikitsianos.gr/katastima/stihl/ ).
What I am noticing, is that some categories are not showing any products, even though products are registered on those categories. And it gets weirder when you compare the STIHL filter on both those sites.
On the secondary shop page (exclusively STIHL shop basically), I’ve set the filter to exclude every category but the main STIHL category. As you can see there, it only counts 45 products. Whereas on the main page shop, when I select the STIHL filter ( https://geoponikitsianos.gr/katastima/filter-stihl/ ), as you can see it counts 59 products.
How is this possible? How can I fix that issue?
Thank you very much for your time! I appreciate it.
Hi geoponikitsianos
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Yeah sure! I just send you the PM with the credentials you requested 
Thank you.
Well, looks like everything is clear here. This category has 66 items – https://prnt.sc/ASkIQZjm857h on the category page, it is displaying 65 products. On the shop page, it is showing 59 in filters, more likely some are not displayed or out of stock.
On your second page built with Elementor – https://geoponikitsianos.gr/katastima/stihl/ displays only 45 items, you can count them by yourself without filtering or anything.
The filters display exactly what you have on the page.
Best Regards,
- Victor
Hmm.
If you check this link: https://geoponikitsianos.gr/katastima/stihl/filter-mesinezes-mesinezes-kai-koptika-exartimata/, even though there is a product showing with the filter selected, the filter shows count 0. Plus, the STIHL counter shows 45 products, but if you count them they are 60. How can this be explained?
Thank you
We turned off your cache plugin and updated the filter set. Now everything is displayed correctly.
Best Regards,
- Victor
Is there a cache plugin you would recommend that doesn’t cause any conflicts?
Thank you!
Petros
Just make sure that the Object cache won’t cache queries on the pages. And it will work nicely.
Best Regards,
- Victor
Hello,
I would like to know how I can make the filter element on my store’s page fixed, so that when I scroll down, the side filters remain visible at all times.
Could you please guide me on how to achieve this?
Thank you in advance for your support!
Hi desenvolvimentoCSW
Unfortunately, this is something that is not related to the plugin itself. You can create such a container in your theme using a custom template or in the page builder, by adding the necessary CSS to make a sticky sidebar where you can place the filter widget. Perhaps you also can find sticky sidebar plugins to create them quickly.
Best Regards,
- Victor
How can I adjust this?
Hi heerlijkhuisjehuren1
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello-
I am trying to change the wording for the top option on the dropdowns. I would like to remove ”- Select ” so that it just shows the title entered in the filter setup such as “By Ingredient”. I looked through the forum but haven’t found anything on this subject. I also checked the dropdown.php code to find where the top title option is set.
Here is the option I would like changed: <option class=”wpc-dropdown-default” value=”0” data-wpc-link=”**” id=”wpc-option-taxonomy-by_ingredient-0”>- Select By Ingredient -</option>
Thank you
Hi cheryltsang
Go to the filter set, navigate to the needed filter, click “more options” and there will be a label input field, where you can enter the needed label – https://prnt.sc/XBDDnkriAO0g
Best Regards,
- Victor
Hi how come when I am inside the collection the three filters work correctly, while when I am in the generic page the filter on GOLD does not show only the Gold products.
Here is the link to the collection sub-page where the filters work correctly https://shop.riccardogallinaro.com/tag-prodotto/minima-preziosa/type-ring/option-fine-24ct-gold-plating/ Here is the link to the shop page where the silver products are also shown https://shop.riccardogallinaro.com/negozio/type-ring/option-fine-24ct-gold-plating-or-minima-preziosa/thanks
Hi mamastudios
Let’s try to simplify it, please provide the page that filtering not correctly, with a description of what should be displayed there and what should not during filtering. So we can focus only on it.
Because right now we are a bit confused.
Best Regards,
- Victor
Hello At this link you should see: rings minima preziosa gold
https://shop.riccardogallinaro.com/negozio/type-ring/option-fine-24ct-gold-plating-or-minima-preziosa/Hi mamastudios
This filter has “OR” logic – https://prnt.sc/xY8TtSpJbHkQ
So if you have a filter named color with terms like:
red
blue
green
When you choose red + green with “OR” logic, it will display products that have red or green attributes on them.
If you choose red + green with “AND” logic, it will display products that have both values on them: red and green only. The product having only red or green separately will not be displayed.
You can change the filtering logic, by going to the filter set, navigating to the needed filter, and hitting “more options” There will be a logic dropdown with OR/AND options.
Best Regards,
- Victor
Hello I purchased a license for your plugin and am using the product, but I can’t update anymore, and I can’t find the download link here Can you help me?
Hi amtecshop
Thank you for your interest in the Filter Everything plugin.
It seems like you are using the wrong account, this account does not have any purchased license of the FE PRO Plugin.
Best Regards,
- Victor
Is there a way to use slashes instead of dashes. For example: change: category-categoryname to /category/categoryname
Thanks!
Hi fishnyc22
Thank you for choosing Filter Everything PRO.
Unfortunately, this is not possible at all, and even doing so will create huge lists of conflicts on the site, including crossing with the category pages, and plugin conflicts, for SEO or cache, and many more.
Best Regards,
- Victor
I appreciate the reply. That’s unfortunate. There are certainly ways to control url structure and mask the query string with slashes. It’s doable. I’ve done it before. But not a huge deal. My client probably wont mind the url structure.
Separately, I’m finding that your plugins CSS is not encapsulated to your plugin pages. I’m finding it is affecting other element of my theme and creating issues with my interaction with my themes interface elements. Here’s an example:
.select2-container-default .select2-selection-multiple .select2-selection__choice__remove is causing this remove button to be misaligned.
Hi fishnyc22
Can you please send the link to the issue page so we can check it?
Best Regards,
- Victor
Thanks for the reply. It is affecting the Admin not public pages. Is there a way to securely share a login w/ you. Thanks.
Yes, you can send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
- Victor
I’ve sent credentials via PM with additional info on how to recreate. Thank you.
Hi fishnyc22
We have redirected it to the development team so it can be fixed in the next updates.
Best Regards,
- Victor
Hi, I would transfer my regular license from the domain where firstly I activated it (www.autopiualcamo.it) to the new one ((www.autopiualcamo.com), as I migrated the whole website into this new domain. Would that be possible? Thanks
Hi marcoemanuelecelia
Thank you for choosing Filter Everything PRO.
Please send us via PM, the license key that you used on that site – https://codecanyon.net/user/FE_support so we can deactivate it across all of the sites, and you can activate it only on the needed ones.
Please do not send the purchase key from CodeCanyon, we only need the license key that you can enter to activate the plugin.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hi, it is possible to add one filter to multiple post querries on the same page? I would like to filter 3 blog post areas on a single page, each area has a different blog category assigned. I would like to create one filter and assign to all 3 querries to filter by post author and other taxonomies.
If is not yet possible, this could be a new feature idea 
Thanks
Hi indigo44
Unfortunately, this is not yet possible. However, when it becomes possible, we will immediately inform you in this comment thread.
Best Regards,
- Victor
Ok, thanks, that would be great!
Hello!
I have a stange issue and I need some help please.. I use Elementor pro with Astra theme, and my system in up to date.
Only mobile view the footer appears above the content: https://szivarvilag.com/product-category/cigarkings/ - this is the product category page. But on the page with all of products looks perfect, the footer is on the bottom: https://szivarvilag.com/hazai-szivar-valasztek/Really strange, and I can’t solve myself.
Thank you!
Hi Haramia
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Thank you! I was sent login details to my site! Thank you so much!!
We turned off this option – https://prnt.sc/Cvej241QZ-Wh and seems like everything is working nicely, it appears that the footer was somehow connected to the order with the content, and it caused such behavior.
Best Regards,
- Victor
and please check it on real mobile view, not elementor mobile view.
Thank you Victor!! Good news great support!!
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