Hi kamalasadipakdel

Thank you for choosing Filter Everything PRO.

Can you please provide some information on the server hardware? Also, if you can provide some testing information on it, we’d love to see any data where the plugin consumes all of the resources. Perhaps this data could help us debug it.

Best Regards,
- Victor

Hi

4 RAM, 2 CPUs of Go Daddy. I have been using this plug for two years, but this problem started in the last three months. When I enable it, the Entry process, CPU, and Number of Processes all reach the maximum! The website goes down and shows the resource reached the limit error!

Hi kamalasadipakdel

The thing is, you cannot directly set CPU limits in the WordPress plugin or anywhere else in WordPress. How much CPU resources will be used is decided by the server and its configuration, and how to allocate resources based on the load and available limits.

There weren’t any changes in the plugin that could cause such behavior. Also, we set up the testing site ourselves as a support team. The specs are one core and 2 GB of RAM, 1,000 products. So far, we haven’t noticed any issues, and the site never goes down. We are a bit concerned about this “The resource reached the limit error!” and it goes down, it looks like you had too many requests to the server, perhaps you should check if there are no bots or crawlers that as soon you are turning the plugin on starting to check all of the possible filtering variations causing this issue.

Best Regards,
- Victor

Hi rekosa

Theoretically, you can apply any custom field to the SEO Rules. The main goal here is that you need to display the data from a customer field based on the SEO Rule ID.

You can get post ID for SEO Rule for current filters combination with the next code: 

if( class_exists( 'FilterEverything\Filter\Pro\PluginPro' ) ){
    $seoFrontend = \FilterEverything\Filter\Container::instance()->getSeoFrontendService();
    $seoRulePostId = $seoFrontend->get( 'seoRulePostId' );

    var_dump($seoRulePostId);
}

Basically, you need to pull the data from the custom field applied on this SEO Rule ID. This all will require custom coding.

Best Regards,
- Victor

Hi teplospektr

We have checked the site the issue was in the indexing depth from the Filters -> Settings -> Indexed Depth from 1 to 2, but you can set the needed value there. Also, we have added SEO rules to the translations.

Best Regards,
- Victor

Hi Meik

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the page where exactly you want the filter to be working and what they should filter on this page.

Best Regards,
- Victor

Hi jminst

You can use the inspect browser tools in order to navigate to the needed element that you want to style. Just like so – https://prnt.sc/ktfOUphacdk0

You will have a list of all classes on this element, you can use those classes in order to apply your own custom CSS to this element to make it look like in your refference site.

You can place those custom CSS styles in the Filters -> Settings -> Experimental -> Custom CSS.

Best Regards,
- Victor

I know I need to work with CSS code which I have no knowledge of. Please provide a CSS code snippet to align brand swatch images in two colums.

Hi jminst

We are sorry, but in order to provide the requested information, we need to review it on your site, as the styles are inherited from a theme, making it unique.

In general, there is no support for custom CSS, as this is out of the scope of the support policy – https://prnt.sc/c88WU-2jQ4vv we decided to go above and help you out with it. But if you refuse to provide the link to your site where those filers are, we cannot physically help you, and the reference won’t help us to make it, we need to see the exact site and check it.

Best Regards,
- Victor

Hi abrcoelho

The license can be activated only on two sites. This means that the license has already been activated on two sites. What you can do is send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Done! Now you can activate it on the needed sites only.

Best Regards,
- Victor

Hi teplospektr

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Petr

Thank you for choosing Filter Everything PRO.

Please create a sorting option not by a “Custom key” but by a “Custom key numeric”.

Best Regards,
- Victor

Thanks ! My mistake, I didnt see it before Next question, is it possible update Sorting widget to be able sort for Taxonomie Numeric and than choose one of Product Atribute (for example weight, height etc) ? = the same as I can do in filtering ? Or its there already and I only dont know how to use it ? :-/

Hi Petr

This will require custom coding. But it is also not as easy as it might look. The reason why it wasn’t implemented as the default option in the sorting widget is that you can apply multiple tags and categories on one product, thus this will cause confusion in ordering. As one post/product can have 20 and 200 applied to it, it raises the question, by which values it should be ordered?

So we’d recommend creating a numerical custom field, and applying the needed data there in order to create one more sorting option from this custom field data.

Best Regards,
- Victor

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, send the link to the page where you want the filter to be displayed and filter posts.

Best Regards,
- Victor

Hi Victor – Sorry, I think i’ve now figured out the problem – I has a space just before the field in the ‘meta key’ field. Seems to be working now. Sorry to hassle you (-:

We are glad to hear that the issue was resolved. You did a great job noticing it!

Best Regards,
- Victor

Hi sanitariasehidraulicassa

Thank you for choosing Filter Everything PRO.

- We currently need to put a product filter on an archive page, but because this archive is for projects it doesn’t show, is there a way to display both filters in the archive?

So you want to place a product filter on the project archive pages? This is actually very confusing.

- Is possible to use the hierarchy function that is available for the checkbox option but with the labels list?, the label style is more loyal to our original design.

Currently, the hierarchy is available only for the checkboxes. But with future updates, it will be possible for other templates as well.

- I have cards for products and with ACF we’re displaying the different taxonomies available, even though we didn’t fill the respective field of that taxonomy. This never happened to us before with ACF alone, may this be a conflict issue?

Can you please elaborate on this issue, as we do not understand what exactly is going on and what is wrong here?

Best Regards,
- Victor

Hi victor,

- in the first case, we want to implement a filter of “Find products related to the Project” but because the Archive page is connected to the post type for Projects it doesn’t show the filter, is there a way to work around this issue? or we have to change the page type?

Regards.

Have you tried to use the ACF Relationship field? Apply the needed values from the needed posts type on your products or projects, and then create a filter by custom field from this ACF Relationship field.

Perhaps this will help you with the needed filter.

Best Regards,
- Victor

Thanks. Is there an easy way to duplicate filter sets?

The development team is working on this functionality currently. However, manually duplicating it is close to impossible, as even for the development team, it is hard, and from time to time they make mistakes that cause very weird behavior and errors.

Best Regards,
- Victor

Hi Sherlock_Ferdi

The update to add the duplication of Filter Sets will be released today in a couple of hours.

Import/export will be released in the next update.

Best Regards,
Victor

Hi adamgodfrey931

No, the license wouldn’t make issues here. Could you please send a link to the exact page with the problem and instructions on what it should and shouldn’t show?

Best Regards,
- Victor

We have to turn off the URL-friendly permalink manager from our plugin, the code is in the code snippet plugin, as it conflicts with one of the plugins on your site that changing permalinks.

Best Regards,
- Victor

Thank you. How can I clear the cache? I don’t see the option in the settings.

Hi cviale

Usually, when you update any posts or product it should clean it automatically, in order to display newly applied taxonomies or any other entities that were applied to the posts. Also, if you go to the filter set and hit update it should clean it as well. This is not always the case, so you can add the next get parameter on your let’s say shop page like ”?reset_filters_cache=true” so it’ll look like “mysite.com/shop/?reset_filters_cache=true”

Additionally, you can write a function from this example:

if ( class_exists( '\FilterEverything\Filter\Plugin' ) ) {
    $fe = new \FilterEverything\Filter\Plugin();
    $fe->resetTransitions();
}

Best Regards,
- Victor

Hi Musilda

Thank you for choosing Filter Everything PRO.

Please send the credentials to the wp-admin dashboard following this document so we can check it.

Also, please send the link to the exact page where you want to display the filters, and what exactly you want to filter on this page.

Please note, that we need an exact page, and not the Elementor template link itself, as it can be used for any page.

Best Regards,
- Victor

Hi Victor, we sent the credentials.

We have checked the site, and there’s some issue with the default listing CPT that comes with the “listivo core” plugin for the theme functionality.

With every other CPT, it is working well, that were created for example with the CPT UI plugin and their taxonomies, but this CPT is somehow uniquely created. Perhaps to work with the custom fields that can be added to it.

It can filter it, but the counters are all (0) as those created taxonomies to this specific CPT are not connected.

Best Regards,
- Victor

Hi goodbanter

Thank you for choosing Filter Everything PRO.

Unfortunately, there is no such hook at the moment. But you can go to the:

filter folder/src/wpc-helpers.php

There you can find this function:

function flrt_get_term_swatch_image( $term_id, $filter ) {
    $src = false;
    $image_key = 'image';

    if ( strpos( $filter['e_name'], 'pa_' ) === 0 ) {
        $image_key = 'product_attribute_' . $image_key;
 }

    if ( $filter['e_name'] === 'product_cat' ) {
        $image_key = 'thumbnail_id';
 }

    $image_key = apply_filters( 'wpc_image_term_meta_key', $image_key, $filter );

    $image_id = get_term_meta( $term_id, $image_key, true );
    if ( $image_id ) {
        $src = wp_get_attachment_image_url( $image_id, 'thumbnail' );
 }

    return $src;
}

Here you can change it from the thumbnail to the needed value, like full/large/etc:

$src = wp_get_attachment_image_url( $image_id, 'thumbnail' );

Best Regards,
- Victor

Thanks Victor

Hi shayatik

Unfortunately, there is no such functionality at the moment. We are going to add it to the development list so that the dev team can check it and perhaps it will be added to the plugin functionality in future updates.

Best Regards,
- Victor

Hi bradley2083

Thank you for choosing Filter Everything PRO.

Unfortunately, the filter set can only work with one query at a time. There is no possibility to make it work with multiple queries at the same time.

But what you can do is apply 5 different filter sets on the same page, and if you have the same exact filters for all of them you can filter with one filter all of 5 of them after you apply 5 filter sets on different queries. However, please note that the counters will show numbers for only one query.

Best Regards,
- Victor

We have checked the filter set, the issue is that you had turned on the hierarchy view. Hierarchy is very sensitive to the include/exclude categories as it is ruining the hierarchy chain and as a result not displaying it all.

We have turned it off and it and other category terms are displayed in the filter terms.

My second question is whether I can display only items from the main category Semínka on that page before I start selecting filtering options.

Do you mean like prefilter products, choose a certain category and display only products from this category before filtering? If this is the case, then the answer is no, not by our plugin. You can apply settings on the WP_Query in order to display that.

Or, if you want to open the page with an already selected filter, you can use the URL address when choosing the needed filter. This way the menu like shop/attributes/etc will lead to this page with an already selected filter.

Best Regards,
- Victor

Hello, thank you for your responses. I have one more question. Where can I set the number of items displayed on the page? I would like to show all the items that match the filter without having to navigate through multiple pages.

Hi rudolftyburec

If by that you mean where you can configure the amount of product to display per page – it is in the Elementor settings for the element that you are using to display your products. But we’d highly recommend leaving pagination, as if you display all of the products at the same time it will cause long page loading and more resources from the server.

Best Regards,
- Victor

Hi matthewm174

Those styles are inherited from the theme itself, if they have higher priority, so perhaps there were some changes on the site that changed this color. Or it was changed here – https://prnt.sc/4qGKhVogU_qp which are general colors including the button as well.

Best Regards,
- Victor

You hit the nail on the head.

Someone switched the theme yesterday and switched it back. So that colour section you showed must have been edited.

All sorted now.

Great support as always. Thanks

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi casters

Please ask your site developer to check if the WP_Query is being used on the page. Also, ask him to check if the data is not corrupted, including any problems such as mixed content issues and any other possible conflicts on the site with the theme, plugins, or the object cache (or any other cache plugins).

Best Regards,
- Victor