Hi andreyellow

If you have two filters, one is food and the second one is construction, then they always will work with the “AND” logic. If you have one filter and have multiple filter terms, you can always go to the filter set settings, navigate to your filter, and choose the logic for it “OR/AND”. This logic will be for filter terms only, there is no possible way to choose a logic between filters.

Best Regards,
- Victor

Hi rekosa

You can change it in the chips.php file. If you look closely at the code:

if( $chip['name'] !== esc_html__('Išvalyti visus', 'filter-everything')

In the presented code, the “IF” statement checks if the chip name is not “Reset All” (which you have changed.) This is not responsible for the “Reset All” label.

This part is responsible for it – https://prnt.sc/RJxFNTDUUB0c you need to rewrite it adding your own “IF” statement to check if the name is reset all then change it for certain another name, and the rest should be echoed as they are.

Best Regards,
- Victor

Hi stephvasko

This is the CSS issue that causing it – https://prnt.sc/ZAG3VRcG6QRK

If we remove the padding it will look good – https://prnt.sc/oJHP_bl5oUIH

Best Regards,
- Victor

Great, thanks so much for your help!

Thank you so much for the AWESOME support! Much appreciated.

One question on the css – I see you put one new class in my child theme stylesheet – can’t I put the other customized CSS there as well so they are all in the same place?

Yeah, you can try to place it where it is more comfy for you. We just added it in the customization -> addition CSS as this is the fastest way.

.wpc-filters-main-wrap li.wpc-term-item a,
.wpc-filters-main-wrap a.wpc-filters-reset-button, .wpc-filters-main-wrap a.wpc-filters-submit-button {
    color: #696;
    font-weight: bolder;
}

.wpc-filters-main-wrap ul.wpc-filters-labels {
    max-height: 300px;
    overflow: auto;
}

body ul.wpc-filter-chips-list {
    display: flex;
    flex-direction: row;
    margin-bottom: 0;
}

.entry-content > br {
    display: none;
}

Best Regards,
- Victor

Hi stemmadesign1

Done! The license is activated on the site.

Best Regards,
- Victor

Hi mrijnwal

1) Please check this comment – https://codecanyon.net/comments/30907742 In case the ID picture is not opening there, here it is – https://prnt.sc/9j3SiL-VXk3f

It contains all of the needed information on how this can be achieved.

In future updates, this feature should be added as out-of-the-box functionality.

2) As to the chips, you can turn them off from the filter widget – https://filtereverything.pro/resources/filters-widget/

Then, you can use the chips widget – https://filtereverything.pro/resources/chips-widget/ or the chips shortcode in the needed place on the page – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

Hi i tried that but tis not working. https://pieterjane6.sg-host.com/keukens/

Please fix the “Mixed content” issue on your site – https://prnt.sc/Do7Wv0736JkC

Best Regards,
- Victor

Even in incognito mode, it is still causing this issue?

Best Regards,
- Victor

no…

So, just to clarify, is the issue resolved?

Best Regards,
- Victor

Hi lulaloo

We are sorry for the delay with the answer as we are working between 08:00 and 16:00 London time. If you could provide the credentials to the wp-admin dashboard following this document we can set you up a working example. It doesn’t take long, in 10-20 minutes it’ll be set up.

All we need is access to the site, a link to the page where you want the filters to work, and some attributes by which you want to filter them.

In general, a refund is possible by the appropriate from the account on which the plugin was purchased. After the request is sent you need to wait for a response, usually, it can take up to a couple of weeks. Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Hi brandtashley

Hmmm, this is very weird. Perhaps there were some issues on the site, or some database data corruption. On which domain name this happened?

Perhaps you would need to use any backups of your site, in order to return to the state before the incident that occurred.

Best Regards,
- Victor

Hi pbrinks

Well since you are using the variable to singular products plugin, it won’t display one product, as physically it is working with the parent variable products which is one product with multiple variations, but the plugins you are using making them as multiple singular products (creating one product for each variation). So when you are choosing the mini or large or any other variations, it is still displaying this one variable product, but the “variable to singular products plugin” splits it on multiple products, so without the matter of what you choose it will display all of them.

This will require a solution for the exact plugin that is creating those singular products from variations, and only then working with those separated products one by one. It also depends on the fact how it is splitting them, and if there is a possibility to filter them like that at all.

Currently development team looking at one plugin like that, but it is still under testing. We didn’t get any information on it yet.

Best Regards,
- Victor

When AJAX is disabled, it returns a 404 on every filter.

Hi AdvertMinds

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it and set you an example?

Best Regards,
- Victor

Hi calvin148

Thank you for choosing Filter Everything PRO.

Please send the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Just in case, we’ll add the instructions on how to get the license key: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key

Best Regards,
- Victor

Hi calvin148

Done! You can activate it on the needed sites now.

Best Regards,
- Victor

Hi lulaloo

Thank you for choosing Filter Everything PRO.

We are sorry to hear that. Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Perhaps there was just a little confusion with the configurations. So we can set it up for you as an example.

Best Regards,
- Victor

Hi Julien

Thank you for choosing Filter Everything PRO.

Try to use Grid Loop element in order to display your products. It looks like you are using the Archive element correct? This element displays products in its own way without the default WP_Query so there are no queries on the page.

Best Regards,
- Victor

Hi teplospektr

Well, the descriptions are simply not included in the SEO Rule. But even if it were there, it wouldn’t change your description (it would appear under your products). Your theme uses its own custom hooks in order to display the description on the page. Please check this page – https://filtereverything.pro/resources/all-about-seo/ you can find an SEO Description code there, and you can modify it for your theme hooks, in order to remove the need description from the page and replace it with the one from the plugin.

If you are not sure what hooks you should use, we recommend directing this question to the theme developers so they can provide you with the needed hooks.

Best Regards,
- Victor

Hi Peter

Please check this comment – https://codecanyon.net/comments/30907742

You can find there all the information on how to do this, and in future updates, this feature should be added by default in plugin functionality.

Best Regards,
- Victor

Thanks Victor, appreciate it

Hi kamalasadipakdel

Thank you for choosing Filter Everything PRO.

Can you please provide some information on the server hardware? Also, if you can provide some testing information on it, we’d love to see any data where the plugin consumes all of the resources. Perhaps this data could help us debug it.

Best Regards,
- Victor

Hi

4 RAM, 2 CPUs of Go Daddy. I have been using this plug for two years, but this problem started in the last three months. When I enable it, the Entry process, CPU, and Number of Processes all reach the maximum! The website goes down and shows the resource reached the limit error!

Hi kamalasadipakdel

The thing is, you cannot directly set CPU limits in the WordPress plugin or anywhere else in WordPress. How much CPU resources will be used is decided by the server and its configuration, and how to allocate resources based on the load and available limits.

There weren’t any changes in the plugin that could cause such behavior. Also, we set up the testing site ourselves as a support team. The specs are one core and 2 GB of RAM, 1,000 products. So far, we haven’t noticed any issues, and the site never goes down. We are a bit concerned about this “The resource reached the limit error!” and it goes down, it looks like you had too many requests to the server, perhaps you should check if there are no bots or crawlers that as soon you are turning the plugin on starting to check all of the possible filtering variations causing this issue.

Best Regards,
- Victor

Hi rekosa

Theoretically, you can apply any custom field to the SEO Rules. The main goal here is that you need to display the data from a customer field based on the SEO Rule ID.

You can get post ID for SEO Rule for current filters combination with the next code: 

if( class_exists( 'FilterEverything\Filter\Pro\PluginPro' ) ){
    $seoFrontend = \FilterEverything\Filter\Container::instance()->getSeoFrontendService();
    $seoRulePostId = $seoFrontend->get( 'seoRulePostId' );

    var_dump($seoRulePostId);
}

Basically, you need to pull the data from the custom field applied on this SEO Rule ID. This all will require custom coding.

Best Regards,
- Victor

Hi teplospektr

We have checked the site the issue was in the indexing depth from the Filters -> Settings -> Indexed Depth from 1 to 2, but you can set the needed value there. Also, we have added SEO rules to the translations.

Best Regards,
- Victor

Hi Meik

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the page where exactly you want the filter to be working and what they should filter on this page.

Best Regards,
- Victor