Hi wholsalekeysshopping

Try to turn on/off the horizontal option in the filters widget, change the value of the columns, and save it. Also, before doing it, do not forget to clean all of the cache on the site – https://prnt.sc/E3Klh2lBYbuC

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Hi Vecotor,

It works for me, thank you a lot for your support.

Best regards,

Hi wholsalekeysshopping

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hello,

Thanks a lot for helping. but even with your assistance, the header remains visible, and I’m not experienced enough to hide it myself.

I’m concerned that I’ll need to adjust the CSS for every page I apply the filter to, which will be very time-consuming.

Given that the plugin isn’t compatible with Divi without these modifications and that it may lead to more time spent in the future, could I request a refund?

Hi supra4488

Everything depends on the page building, thus some z-index tweaks are required sometimes. We set you an example on the test page with the test filter.

In general, the refund is possible with the appropriate form from the account where the plugin was purchased, and waiting for the response from the refund team. Please note that the support teams are not working with the refunds.

Best Regards,
- Victor

Thanks Victor for clarifying. I have requested.

Done! Now you can activate it on the needed sites.

Best Regards,
- Victor

As always, great support! Feels really good

Wish you a wonderful day!

We really appreciate your kind wishes and your review. It means a lot to us. Wishing you an amazing day!

Best Regards,
- Victor

Hi BrickMeUp

Thank you for choosing Filter Everything PRO.

You can use a code snippet plugin and add a snippet like this one (this is just an example):

// Enable widget areas in the 2024 WordPress default theme
function mytheme_register_widget_areas() {
    // Register a sidebar widget area
    register_sidebar( array(
        'name'          => __( 'Sidebar Widget Area', 'mytheme' ),
        'id'            => 'sidebar-1',
        'description'   => __( 'Add widgets here to appear in your sidebar.', 'mytheme' ),
        'before_widget' => '<div id="%1$s" class="widget %2$s">',
        'after_widget'  => '</div>',
        'before_title'  => '<h2 class="widget-title">',
        'after_title'   => '</h2>',
    ) );
}
add_action( 'widgets_init', 'mytheme_register_widget_areas' );

Best Regards,
- Victor

Hi snoopdog1971

Please check this page with the AJAX configurations, also please make sure that everything is working without AJAX only then use the AJAX filtering – https://filtereverything.pro/resources/ajax-instructions-only/

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Based on my researches, seems like Rocket Loader taking up a lot of time is due to many layout issues. The problem is that even trying to optimize the page in many ways, I didn’t succeed, so I was analyzing all possible causes (I saw that yours is not that heavy tho, I wasn’t sure if it was normal or not). I know that it isn’t your concern, but since you have credntials, if you have recommendations on how to speed up the site, that would be good. I already deactivated rocket loader and disabled things you pointed out

Also, you have a couple of those errors, we are not sure if they slow slowdown the site itself – https://prnt.sc/YGRMTiPZAX0b but would be nice to check. Also, check the must-use plugins, we are not sure what each of them is doing.

The page itself loads around 6s, which is also not the best result to have. If we test it with the lighthouse – https://prnt.sc/4JEyVBSmLyW2 we can see the loading time up to 8s.

To be honest, you’ve gone a bit overboard with the number of plugins and page builder solutions for your site (this is the main reason for the slow site). From the first look, it could be built with the default 2024 theme with a bit of custom CSS and custom templates. And it would fly. From plugins WooCoomerce, FE, Light Speed if you want, and ACF for custom fields. Perhaps some other if you need extra functionality, but we haven’t noticed it.

Best Regards,
- Victor

I see, thank you for the help, much appreciated.

Hi rogueweb

Yes, the development process has started, but unfortunately, it was postponed due to the architecture, which is currently being reworked in order to make it all work seamlessly without any bugs or issues, also there are other things that we spotted during the process, and they should be honed before that. As the initial one was causing quite a lot of issues and bugs, so firstly we should rework those things and only then continue with the feature of duplicate/import/export. On the lists, it should be all good, but during development, we get absolutely different results.

We are currently unable to provide you with estimated dates. We apologize for any inconvenience this may cause. As soon as we receive any information from the development team, we will immediately inform you in this comment thread.

Best Regards,
- Victor

Hi rogueweb

The update to add the duplication of Filter Sets will be released today in a couple of hours.

Import/export will be released in the next update.

Best Regards,
Victor

Hi rekosa

If you want to make a manual order for filter terms, you need to use the hook ’wpc_terms_before_display’ – https://filtereverything.pro/resources/hooks/#terms-before-display-hook

In order to write a custom code with the needed sorting logic that will fit your case.

Best Regards,
- Victor

Hi via-con

Thank you for your interest in the Filter Everything plugin.

At the moment, there is no such functionality, but we will add it to the development list, so it may be added in the next updates.

Best Regards,
- Victor

Hi Remon

Hmm, all possible conflicts that can appear are a 404 error, in case you use the already existing slugs for filter prefixes. For example, if you have a category “color” and create a filter with the prefix “color,” it can conflict.

The best option here is always to have some unique adding to the prefixes, like fe_color, fe_brand, fe_size, and so on. Just make sure you’ll use _ and not -

Best Regards,
- Victor

Hi Altano

Thank you for your interest in the Filter Everything plugin.

Yes, you can, but those values should be strictly numerical, for example: 10, 17, 10.5, 20.1, ..., and so on.

But if you use values like 17”, 20’, and other values like that it will be string values and not numerical, so those values would not work with the range slider.

Best Regards,
- Victor

Thank you. I have another question reguarding the numeric slider filter. Is it possible to disable the counter unit (+ and -) inside the inputs? The issue is that everytime the user click on the buttons, it triggers the AJAX search. The input entry and the slider are enough.

Hi Altano

Yes, that can be removed by the custom CSS.

Best Regards,
- Victor

Hi AttilaGegeny

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi sebasgogos

Thank you for choosing Filter Everything PRO.

It seems that the issue was resolved, as everything seems to work and filter – https://prnt.sc/B4QYUqNieHo8

Best Regards,
- Victor

Hi gr8leo87

Thank you for your interest in the Filter Everything plugin.

The filter can filter by variations, but it will not display its image on the parent variable product, especially if there are a couple of variations chosen in the filter, as physically it is only one parent product and when you click on it you can choose the options. But we know that the development team is working on it, in order to provide at least some solution to this.

Best Regards,
- Victor

Hi rickmagoo

We have checked the site, and this is a typical issue with WPEngine-powered sites, the issue is in the caching that WPEngine is providing, to be more specific is an Object cache that caches all of the Queries on the pages. Please contact your hosting support or manually turn off/configure object cache so it won’t cause those types of issues.

Best Regards,
- Victor

Thank you Victor. I was able to disable object cache on that page and can confirm that it’s working as intended. I appreciated your support on this. Have a nice week ahead.

Rick

We are glad to hear that everything is working now. Have an amazing day!

Best Regards,
- Victor

Hi klarakucerova

1) Please check this comment – https://codecanyon.net/comments/30907742 

In case the ID picture is not opening there, here it is – https://prnt.sc/9j3SiL-VXk3f

It contains all of the needed information on how this can be achieved. In future updates, this feature should be added as out-of-the-box functionality.

2) This message is going from the page template, for example, archive.php or index.php if you are using any page builders it can be configured from there as well. The plugin is not connected to this message.

Best Regards,
- Victor

Hi Victor, thank you!

This is a perfect solution for us. However, we are having a little issue with the content: We are filtering by nested categories (custom taxonomies). Using your approach changes the markup but doesn’t respect the category nesting order. Is there a way to fix that?

Meanwhile, I have manually changed the order of the categories in the admin to visually simulate their correct order, but that’s not ideal for future changes.

I hope this makes sense. Thank you!

Hi klarakucerova

You can go to the filter set, choose the view option for categories as checkboxes, and from more options choose “Show hierarchy” – https://prnt.sc/h9T_BDsHc-vO also there will be an alphabetic sort order.

Best Regards,
- Victor

Hi Elodie

We have checked the site and chose another query in the Filter Set “And what to filter” Dropdown, hit update and now it is working at least on the

yoursite.com/catalogue/ page

If you have any other page where you need it to work let us know.

Best Regards,
- Victor

Thank you Victor, that’s perfect! Could you please tell me what you exactly did? I need to apply the same setting for 4 more showroom’s websites… which means 4 more FE licences for you

Hi Elodie

Yes, we simply changed the query in the “And what to filter,” please check this image – https://prnt.sc/Utvcyf3VmLLu (it is from our site) as you may see there are 4 different queries, and only one is responsible for displaying posts/products on your page. So you need to choose the correct one and hit the update button, and everything is working.

Best Regards,
- Victor

So basically, the filter prefix is the “p_c” and there is a slug that has for example, “p_c-something” this can cause a 404 error. You would need to create a unique prefix for the filters like fe_prod_something.

Best Regards,
- Victor

do you have any option in filtereverything pro plugin for changing default wordpress ie domain.com/?s= to domain.com/searchresults/?s=

Hi palivelasrikanth

No, unfortunately, there is no such thing in the plugin at all. No even sure what we can reccomend here.

Best Regards,
- Victor

Hi goodbanter

Yes, the Free and the PRO versions are two separate plugins, so you do not need the Free version when you have a PRO. So after you install the PRO version and activate it, you can delete the Free version.

Best Regards,
- Victor

I have fixed the issue by turning this option off in Elementor’s loop grid options: https://i.imgur.com/8Q3rMx3.png

I’m not sure if this is optimal but it worked.

Hi char_iliad

Yes, that is the correct choice. When you had it “on” it was adding a unique GET parameter to the URL with pagination, so when you go to the second page and do the search it actually did find the product but you were physically still on the second page (which is empty) as this GET parameter is still in the URL

Best Regards,
- Victor

Thanks a lot!