1206 comments found.
Hi, i have two little problems
How do i setup the DMCA form ? Is there another shortcode for it ?
Also the text : “I agree to the privacy policy and that my data will be stored for this GDPR request” does NOT translate with Locotranslate, can you please check on that, i did put the translation in, but it does not show.
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Kurze Frage, I benutze oxygen page builder, piotnet forms, metabox.io, security ninja sind da probleme mit eurem plugin bekannt? ich brauche das plugin auschliesslich für die deutsche Sprache. Muss ich da was übersetzen ? Wird das Plugin überhaupt noch unterstützt – letztes Update 30.12.2024.
Quick question, I am using Oxygen Page Builder, Piotnet Forms, Metabox.io, and Security Ninja. Are there any known issues with your plugin? I need the plugin exclusively for the German language. Do I need to translate anything? Is the plugin still supported or is it abandoned – the last update was on December 30, 2024.
Hallo Diver,
uns sind keine Probleme mit diesen Plugins bekannt. Das plugin gibt es in deutscher Sprache und wird noch unterstützt.
Hello, Any plan for an update? Thank you!
Hi there,
do you miss any functionalities? Cause right now we think all compliance features are 100% covered.
Hi, is there a removal tool to completely delete wordpress GDPR plugin from database and cookies? I tried to desactivate + delete the plugin but some cookies still here???
For cookies you need to clear your browser cache 
plugin is not php 8.3 and wp 6.7 / 6.8 compatible
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the welaunch-framework domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/docs/public/wp-includes/functions.php on line 6116
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-gdpr domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/docs/public/wp-includes/functions.php on line 6116
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-gdpr domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/docs/public/wp-includes/functions.php on line 6116
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Deprecated: Optional parameter $args declared before required parameter $wp_customize is implicitly treated as a required parameter in /var/docs/public/wp-content/plugins/welaunch-framework/welaunch-core/inc/extensions/customizer/class-welaunch-extension-customizer.php on line 597
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Deprecated: Creation of dynamic property weLaunchFramework::$field_head is deprecated in /var/docs/public/wp-content/plugins/welaunch-framework/welaunch-core/inc/classes/class-welaunch-options-constructor.php on line 596
Deprecated: Creation of dynamic property weLaunchFramework::$validation_ran is deprecated in /var/docs/public/wp-content/plugins/welaunch-framework/welaunch-core/inc/classes/class-welaunch-options-constructor.php on line 724
Warning: Cannot modify header information – headers already sent by (output started at /var/docs/public/wp-content/plugins/wordpress-gdpr/admin/class-wordpress-gdpr-data-breach.php:50) in /var/docs/public/wp-admin/admin-header.php on line 9
Hi there,
we will fix both issues in next update coming the next days.
Hi, is your plugin also PIPA (South Korea), PDPA (Taiwan), APPI (Japan) compliant? If not can you make it? Thank you
Also is it compatible with the plugin JetEngine?
As far as we know they do not differ and are well supported.
We also support jetengine.
Hi there, I just wanted to say that latest update breaks consent setup. I get the correct variables set in the dataLayer con consent_status change, but GA4 gets only analytics storage green, while other consents aren’t allowed. I am managing to setup a workaround buy giving consent in a custom js snippet. I wanted to open a ticket to report this bug, since our visits dropped like 99% after that, but unfortunately my support has expired.
Unfortunately we can not reproduce this error. Please renew your support and then submit a ticket so we can investigate in this.
What is the reason for this green or red sign in the header of settings? I can’t find anything about this in your documentation. Can you please update your decumentation about this?
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Ah ok, thanks. You don’t know this. So this is the reason why nothing is in documentation about this and both is viewable in your youtube videos. Thanks for indirect confirmation. Done here. 
Are there plans to support “WP Consent API”? Or is this not necessary anymore just because of Consent Mode 2? I’m asking, because the Google plugin Site Kit is supporting WP Consent API in Settings.
Sorry what exactly is the wp consent mode?
WP Content API is I think something Google is supporting – it seems to be an important plugin for Google. Google added this in their Site Kit Analytics plugin for Wordpress. No idea. In your plugin I can see “Consent Mode 2” support, but nothing with this API. Thanks for your answer – you can’t support it, when you don’t know this. 
Yeah sorry we only support the new consent mode v2 which is now a required standard.
Thanks for this information. I just was surprised that google don’t recommend your plugin, but others consent plugins do. But for this – as far as I can see – this API support is necessary. But now I have your answer. Thanks again.
https://sitekit.withgoogle.com/documentation/using-site-kit/consent-mode/#consentmanagementpluginHello!
When I put the mouse cursor over the accept button or any other button, the color changes as the color of the text. When I put the mouse cursor over the button I want the text of the button to be seen. I don’t know where is the problem. In the past everything worked ok.
Thank you!
Please submit a ticket on our website or send your request including your valid codecanyon purchase code to support@welaunch.io
When I activate the plugin on the website, 2 banners with different texts appear: one white / black (central) and one orange (at the bottom): https://snipboard.io/2ijEqZ.jpg . Do you have any idea why? I want to keep only one popup
Please submit a ticket on our website or send your request including your valid codecanyon purchase code to support@welaunch.io
Hi! I didn’t want to buy this extension, is it possible to get a refund?
You need to make a refund request yourself via codecanyon
Hello, I have a question related to the plugin, is iab accredited?
No sorry
Hi.
My site has a main domain (maindomain.com) and subdomains (sub1.maindomain.com, etc.) with other Wordpress installations. Question: If I access the main site, accepts the cookies, and then go to a subdomain, will the cookie pop-up be displayed again?
Thank you.
You can define that yourself where the accept cookies will be saved. On Domain or subdomain level.
The acceptance must occur on the landing domain/subdomain and no further requests must be made on other subdomains. If the visit arrives at sub1.domain.com, it cannot be requested on sub2.domain.com or vice versa.
Is this possible with your plugin?
Hello, interested but there hasn’t been update for a while any release ?
2- Also is it possible to move the icon button at the bottom to the left And change middle popup box theme or position
Yes of course we still support it. Yes you can also change the icon / popup position.
Hi,
When a user clicks on FORGET ME will it just inform us so we can manually remove from wordpress, or it will delete user from website?
It will inform you and you can / should delete that user data manually.
This wanted you to know that there’s another major bug in the plugin. This bug will delete your administrator account.
So, how to reproduce? If you log in as an administrator, go into Consent Log, and click “Delete Data” expecting the process to delete only data relating to GDPR You’ll be surprised as it will delete your administrator account, and you won’t be able to log in next time you try to log into your website.
You should probably put some warning or explanation there because, click that and you lose access to your website, not a thing you would like to happen.
My suggestion, give a stern warning of what’s gonna happen if the user has any permission level over a “Subscriber” permission level.
Hi there,
we will look into this and see if we can add some warning popup before that deletion starts.
Two questions, In the expert area you have a way to turn on “Use GEO IP to show Popup only for EU”
1. When you say EU do you mean all countries in the EEA (European Economic Area)?
there are different amount of countries between EU member states and the European Economic Area, while the GDPR is relevant to the entire European Economic Area. Is it only EU or the entire EEA?
2. Can we have another checkbox underneath it to activate the it in additional Countries/States using two letters ISO codes?
Since there are similar GDPR requirements in some other countries, such as Italy, Germany, and even California, It would be great to have the ability to enter those areas, ISO codes, directly in an input box as regulations change across countries over time.
Hi there,
1) We are using EU countries. So norway or lichtenstein are excluded.
2) Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
I see. If you’re using only the EU countries then it means it is not in compliance with the GDPR. GDPR is for the entire European Economic Area, Not only EU countries.
That basically means that everyone using this plugin that turned on the show only in the EU automatically broke compliance (part of the countries are missing).
in the setting itself, the title says WordPress GDPR & CCPA, but if you turn on the “Use GEO IP to show Popup only for EU”, you’ll effectively be breaking your CCPA compliance.
bottom line at the current version of the plugin. It is only compliant if turned on globally.
That’s why I recommended you add something to control for that, but that’s your choice. Currently Like I said this plugin is only relevant if you intend to turn it on globally. The way this feature is currently implemented will break your compliance.
We have fixed your issue and send you an updated version.
I see you’ve commented that adding California is not possible, but assuming that you’re using the free MaxMind GeoLite2 (which I seen in previous comments), than the difference between a country code (ISO 3166-1 codes), and a regional code (ISO 3166-2) that are both supported is a “-CA”
Example if the ISO code for the US is “US” the ISO code of California state would simply be “US-CA”
https://support.maxmind.com/hc/en-us/articles/4414877149467-IP-Geolocation-Data#h_01FRRNFD5Z5EWNCAXM6SZZ5H2C:~:text=the%20region%2Dportion%20of%20the%20ISO%203166%2D2%20code%20for%20the%20regionas it is a subdivision of it. as listed here.
https://en.wikipedia.org/wiki/ISO_3166-2:US#:~:text=ISO%203166%2D2%3AUS%20is,coded%20in%20ISO%203166%2D1.We do not use MaxMind Geolite so that is why we do not have any state data.
There is another bug.
In the cookie settings, if you click the save button, without changing any settings, it will not save your preference. After refreshing the page, the popup will trigger again. only after adjusting any of the settings and saving it will actually perform the save and will not ask you again after a refresh.
Sorry we do not really get that one. Can you record a video and send that to support@welaunch.io with this transcript?
Sent
Just wanted to say great Plug-in. There seems to be a bug in the custom CSS area, Some entries that are entered there are not even showing up in the dev console.
Had to move the same custom CSS outside of the plugin and it works fine.
A few other things, 1. if there are shortcodes that can be used with the plugin, they’re not documented in your documentation.
2. The ability to use a custom link to open the privacy pop-up is documented in one paragraph somewhere in the documentation. It’s very hard to find. I would consider expanding it to a few paragraphs, and change the title to start with a “how”
just in case somebody else is looking for a way to open the privacy settings through a link, it’s documented here https://www.welaunch.io/en/knowledge-base/faq/open-privacy-settings/?highlight=Privacy%20Settings%20TriggerHi there,
1) please find our shortcode FAQ here: https://www.welaunch.io/en/knowledge-base/faq/wordpress-gdpr-shortcodes/
2) Thanks for the hint, we will improve that one