2192 comments found.
Hello,
Please reset my key, moved to new domain name
I tried to submit a ticket but asking for renew support, I dont think we should have to renew support for 6 month only to request reset key, it should be automatically when I already uninstalled from other site.
Please help Thank you
Hi,
You can deactivate a license from the old domain from the plugins page (same place where its activated). Note; If you don’t have a supported license there’s no need to activate it; it won’t do anything.
Cheers, Jeroen
Hi I am getting a licence expired notice, but this was purchased on codecanyon so should be perpetual. Please advise.
Hi,
You can read more about it here; https://aceplugins.com/doc/advanced-shipping-for-woocommerce/update-1-1-0/#build-in-updater
Cheers, Jeroen
I want to setup shipping like this: For Jordon: 1 item: $10 2 items : $15
For dubai 1 item: $20 2 items : $25
For some other countries: 1 item: $30 2 items : $35
Hi,
It would be possible to setup different rates based on quantity and location (country, state, city and zipcode conditions are available).
Cheers, Jeroen
Presales Is your plugin doable with below requirement?
1. Below 30kg is Small and above 30kg is Big 2. Big item is RM25 flat rate, Small item is RM8 flat rate 3. As long as the cart contain both Big and Small item, no matter on the quantity, so the delivery fee will be Big + Small
Example: 1 hairdryer = RM8 3 hairdryer = RM8 1 fridge = RM25 3 fridge = RM25 1 hairdryer 10 fridge = RM33 10 hairdryer 1 fridge = RM33 10 hairdryer 10 fridge = RM33
Hi,
Yes, when you assign big/small items you can setup these kinds of cost.
Cheers, Jeroen
pre-purchase question
If I have Zone 1 and the condition is weight from 0kg to 5kg is 10$ and every extra kg is 1$. so the total shipping if the products weight more than 5kg will be 11$ and extra 1$ for each kg. is it possible??
Hi,
Yes, it is possible to setup these kinds of shipping rates.
Cheers, Jeroen
For a product style where the purchaser has the option of choosing tiered units, such as 100, 250, 500, etc. A dynamic weight calculation function is already setup. For shipping, if the weight exceeds 45lbs the order is split between boxes to avoid shipping surcharges, so for example if the total order was 200lbs they would be receiving 5 boxes, each at 40lbs. Can your plugin automatically take a set max weight per box, calculate the number of resulting packages and their weight to send to the shipping API to get correct pricing?
Hi,
There is no API integration in this plugin.
Cheers, Jeroen
Hello,
I’ve purchased this item and I’m already having a few issues with it. When I enter my purchase code in the license, it’s saying activated but then as soon as I leave the page it says the license is invalid.
I’m also finding it quite difficult to find clear instructions on how to actually find and then install the pricing plugin too.
Hi,
Feel free to reach out through the support channel here for support questions: http://jeroensormani.com/woocommerce-advanced-shipping/supportYou can download the extension by following the download instructions on the doc page; https://aceplugins.com/doc/advanced-shipping-for-woocommerce/extension-woocommerce-advanced-shipping-advanced-pricing/
Cheers, Jeroen
Thanks Jeroen, I’ve sent you an email about the issue I’m having.
Hi, we are experiencing one issue with the Advanced Shipping plugin. It seems that when we add a product that is In Stock combined with one that is On Backorder, no shipping option is showing, no matter that we have set a shipping option for the backorder to show in this scenario. We decided to create a new shipping setting for the Backorders only, so that it shows when a person adds a product on Backorder to cart. The problem with this solution is that this setting has to be always showing, no matter the case, otherways it doesn’t show at all. Also, another thing is that there is no export of the settings available. Is it possible for that to be included? Many thanks!
Hi,
For support questions please reach out through the support channel here: http://jeroensormani.com/woocommerce-advanced-shipping/support
Cheers, Jeroen
Hi,
I’m trying to achieve cost per weight 1€ per kg but the plugin makes the calculation very literal. For example for 2.14 kg it’s 2.14€. Mathematically it’s correct but courier companies give prices for ranges, for example 1-2kg =2€, 2-3 kg = 3€, 3-4kg =4€ etc Since it will be messy if i make a rule for every kg range, is there a way to round up the cart weight so this can work with one rule?
Hi Alexio,
For support questions please reach out through the support channel here: http://jeroensormani.com/woocommerce-advanced-shipping/support
Cheers,
Jeroen
Hi Jeroen,
Since my support has expired, can you please let me know if there can be a solution for this and i’ll gladly renew.
Kind Regards
Yes there can be a solution.
Cheers, Jeroen
I renewed and sent you a ticket. Thanks in advance
My WP Dashboard shows the following message in the plugins section : “Your support license has expired. Please renew your license to receive dashboard updates and support.” Does this mean I won’t be able to upgrade ? Or does it means it will need for me to manually download update to install it on my website from now ? Thanks.
Best regards.
Hi,
You can download updates manually through Envato or renew your license to get support and dashboard updates.
Cheers, Jeroen
can you reset my license domain so i can use the plugin in a different domain?
Hi,
You can request this through the support channel: https://jeroensormani.com/woocommerce-advanced-shipping/support/
Cheers
Hi,
For support you can reach out here: https://jeroensormani.com/woocommerce-advanced-shipping/support/
Cheers, Jeroen
Hello! i am facing a other problem. I have the message “Your license for Advanced Shipping is invalid…..” on the plugin option page. And on the Plugin list page it tells me “Your license for Advanced Shipping for WooCommerce is active. Deactivate license” How can i fix this? THX
Hi,
Please reach out through the support channel here: http://jeroensormani.com/woocommerce-advanced-shipping/support
Cheers, Jeroen
Hello! I am not able to save the option “Hide other shipping methods when free shipping is available” The Save changes button is not active if i check one of the 2 options. don’t now if this is a bug? THX for your help….
Hi,
This is currently a bug in Woo Core; you can currently work around this by changing the order of a shipping rate in the overview table to activate the save button.
Feel free to reach out through the support channel if you have any further questions; http://jeroensormani.com/woocommerce-advanced-shipping/support
Cheers, Jeroen
I have shipping for our store setup with Shipping Rate by ZipCode. There are probably 25,000 zipcodes. No way to do ranges unfortunately. Also using Advanced Free Shipping plugin for free shipping on orders $2K and over in the Metro Atlanta area. I feel like I am going in circles. Will your plugin streamline this?
Hi,
Not sure what you have in mind to streamline this..?
You can enter zipcodes in the WC Zones area or use the ‘Zipcode’ based condition where you can enter a comma separated list.
If you’d like to setup things more easily you can consider a custom option for the WAS Advanced Pricing extension to setup ‘Cost per zipcode’ for example.
Cheers, Jeroen
Cost per zipcode is what I am trying to achieve. Will your Advanced Shipping accomplish this or are you saying we would need more customized?
You can setup a shipping rate per zipcode where you want it to differ.
If you have a ton of zipcodes and want to be able to configure things more quickly you can consider the customization. If wanted I can reach out through my site for help: https://jeroensormani.com/contact
Cheers, Jeroen
Hi. I have 3 licenses, but before I purchase another one I need to know: Is the extension “Advanced pricing” compatible with WPML? Thanks.
Hi,
Yes, the latest version works with WPML translated shipping classes/categories.
Cheers, Jeroen
Awesome support ! Such fast answers ! Thank you Jeroen
Hello, I would like to know if it is possible to make a category A with free shipping, but if in the cart there is a product of category B and Category A, there is the shipping cost for category B. Is it possible? Obviously, if there is only category A in the cart, shipping should be free.
Hi,
Yes, with the WAS Advanced Pricing extension it is possible to setup cost per category so that if you set $5 fee for B, it will only be charged when B is in the cart.
Cheers, Jeroen
Hello, I have one question before buying your plugin. I have 2 shipping zones with different fees at the moment, but now I ship product with different shipping fees. So I would like to know if it is possible with your plugin to keep the shipping zone fees I have set now, and to add an extra fee for a specific category/product in addition?
Hi Elena,
With the WAS Advanced Pricing extension (https://aceplugins.com/doc/advanced-shipping-for-woocommerce/extension-woocommerce-advanced-shipping-advanced-pricing/) you’d be able to setup cost per category/product, but these are only for within Advanced Shipping rates, it does not apply to other shipping methods (at least not out of the box).
Cheers, Jeroen
Hello Sir, How can I tell if my site is using/functioning your module? I have some setting but it seems never functioning. Please advise. Thanks in advance!
Hi,
If you have any Advanced Shipping rates showing in the Zones or in the Advanced Shipping section you’re likely using it.
For support you can reach out here: https://jeroensormani.com/woocommerce-advanced-shipping/support/
Cheers, Jeroen