8965 comments found.
and it not works right, sometimes the filters are not applied and showing other products , what is the problem here?
Hi EskorEnvato
Thank you for choosing Filter Everything PRO.
The first thing that we can notice is the infinite scrolling that can cause issues. Try to use a simple numerical one without AJAX, and test the workability.
Best Regards,
- Victor
Hello, I’m having problems activating the license, it keeps saying “unknown error”. Can you help me?
Hi kastriotsula
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
Hello, we have the same issue with the license. Tried several times this morning to activate the plugin again (was previously activated) but it keeps saying “unknown error”. We also purchased an additional license but same error. This is rather urgent.
Thanks Patrick
Hi Patrick
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
Hi,
I purchased Your plugin. I tried to activate the plugin but got an error message: “Unknown error”. First I clicked Get your license key. After that I got a license key that I pasted in the license key input. If I click activate license I am getting that error.
my email: ng20011224@gmail.com
Hi ng20011224
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Still show Unknown error when i enter the license key
We have just received a message from the development team about this issue and they are already working on it. As soon as we receive confirmation that the system is back up and running, we will let you know right away. We apologize for any inconvenience this may cause. It should be fixed soon today.
Best Regards,
- Victor
We have received a message from the development team that everything is fixed and working, please test and let us know.
Best Regards,
- Victor
hi sir, when i enter the license into my site, it always throw the error “This license key already used for two sites.”, but i only activate on one site. Could you help to check what’s the issue?
You can send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.
Best Regards,
- Victor
Hi ng20011224
The license was deactivated across all of the sites. You can activate it on the needed ones.
Best Regards,
- Victor
Hi,
I purchased Your plugin from envato/codecanyon. I tried to activate the plugin but got an error message: Unknown error. First I clicked Get your license key. After that I got a license key that I pasted in the license key input. If I click activate license I am getting that error.
Kind regards, Alari Jurtom alarijurtom@gmail.comHi Alari
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Hi We are unable to activate a license on one of my company’s sites. We have (3) licenses: 1. Shop.PulseForge.com: We are getting ‘Unknown error’ when attempting to activate the license. It’s the most recent license we purchased. We have deactivated the plugin & re-installed it. That didn’t work. 2. Research.PulseForge.com: License Activated 3. NovaCentrix.com: License Activated
Hi elnaleonardo
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server.
If it won’t work, can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the license key that you are trying to use on the site (via PM with the credentials).
Best Regards,
- Victor
Thanks Victor! I tried again & the license was successfully activated this time.
Thank you for letting us know that everything is working smoothly. Have an amazing day!
Best Regards,
- Victor
3535e47d-f9db-4f02-b327-0210352fe5bc – 18 Aug 2024 REGULAR LICENSE
Please help! Pro
Problem Hi, I installed the Trial version and set up 4 Filters. Then I downloaded the Paid Pro version (trial still showing in my Plugins).
I am still receiving an error code: No one Filter Set is related to this page. You can configure it in the Filter Set
Website: https://shop.superiorproductions.com/aaaaatest/
Goal: What do I do to make it work correctly?
Question 1. Should I delete the Trial?
Thank you for your time! Tamuel
tamuel2@netero.netHi Tamuel
Thank you for choosing Filter Everything PRO.
The links show that “The page you requested could not be found.” but if this is a singular page you can place the filter set in the “Where to filter” like this: Pages + Name of the page. If this is a home page or a shop page, Common WordPress pages Homepage/Shop.
Also, please check the quick start guide – https://filtereverything.pro/resources/quick-start/
Best Regards,
- Victor
I purchased this plugin today along with extended support, and installed it tonight on my local server, local wp in Wordpress. I installed it from the download link you emailed me which is inside Envato. I went into settings and tried to paste in my license key and it says unknown error.
Hi urbanmermaid9
Thank you for choosing Filter Everything PRO.
Please try it one more time, perhaps there were some issues on the license server. And let us know if it worked.
Best Regards,
- Victor
Hello again,
I have a problem with the translations of an ACF field that doesn’t show up in the filters. I just checked with the WPML team but they didn’t find the cause, they say that it’s maybe a compatibility problem? In my native language, the ACF filter work fine, but in english the translations don’t appear even if I translated them in the String Translation of WPML.
And the filtering doesn’t always work with ACF either, it’s quite strange
To be more precise, it seems to work correctly on the default shop page, but when I go to other categories, it doesn’t work, it calls the same filter though
Hi tsukimichan
The string translation is not working for filter terms, unfortunately. What you can do is either create a checkbox custom field, with all of the needed terms in all of the languages and apply the needed ones on each language post, then create a filter set from this custom field, and use from “more options” include/exclude in order to remove other languages terms.
As to the not working on the categories pages, try to place one filter set exactly on category pages and check it, perhaps they have unique queries.
Best Regards,
- Victor
Hi Victor,
- For the categories page, I don’t know why this work as random, but it seems to work fine for now, I cross my fingers!
- For the translation I’d still need help please. Before, I was a dropdown custom field, I changed it to a checkbox custom field as you said with 4 terms (the original 2 and the translated 2) but in ACF I set the fields as “same in all languages”, so I can’t change the options in my product page… Do you have any alternative by any chance?
Ah, this is bad that you have changed it like that, as now it will be mixed data content in the database, as old ones are not deleted. So one will be a singular data and the second one will be an array. You can read about it here – https://filtereverything.pro/resources/acf/#important
You can either create an absolutely new unique custom field, or clean the database from the old custom field data, but this is only if you know what you are doing.
Best Regards,
- Victor
Oh great… ACF is really… So let’s say I create an absolutely new and unique custom field, how can I get the translation to work? (that is my main problem now)
Or do you have any other solution than ACF that would work with the filter AND the translation?
Hi tsukimichan
For example, you have a custom field “number_1”
So why do we recommend checkboxes? You will have predefined values, and you won’t have any default ones like the select ones.
So you can do it in this way, this will be checkbox ACF custom field:
en_val
en_val2
en_val3
it_val
it_val2
it_val3
fr_val
fr_val2
fr_val3
So in short here we have 3 same terms in each language create a filter for en language use include/exclude and remove fr and it languages options. Do the same with fr and it filters and is done basically.
You can also create different custom fields, like en_custom fields, fr_custom fields, etc.
Without custom fields, you can create and translate taxonomies, or Woo product -> attributes for each language if you are using WooCommerce.
Best Regards,
- Victor
Thanks again Victor, it worked with this little hack, it was driving me crazy! Hope the ACF team will do something about this and the database! Thanks again for your filter plugin! Have a nice day^^
Hi tsukimichan
We are glad to hear that you made it all work. You did a good job!
Best Regards,
- Victor
Hello,
I purchased the Pro version of the Filter Everything plugin, and I’m using the Avada theme. I’m wondering if I can control the rendering with the plugin. I know that the view can be dynamically controlled using Class ID, but I’m not sure how to utilize this plugin for that purpose. Could you help me with this? Or do I need to look for another solution to meet this need? Thank you.
Best Regards, Janne
Hi Qupio
Thank you for choosing Filter Everything PRO.
Do you mean setting styles with Avada? or using the AJAX filtering in order not to refresh the page?
For the first thing, you can only use custom CSS in the Filters -> Settings -> Experimental -> Custom CSS.
For the AJAX filtering please check this page – https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
- Victor
Hello Filter Everything Project Team,
I recently purchased the Filter Plus plugin for my WooCommerce store. While setting up filters, I noticed that I am unable to filter products based on the “Best Seller” criteria, or I am unable to locate where this filtering option is available.
Could you please explain how to set up a filter condition for “Best Seller” products? If this feature isn’t available, could you advise on any potential workarounds or future updates that might include it?
I appreciate your assistance with this matter.
Best regards,
Hi TxNixon
Thank you for choosing Filter Everything PRO.
Well, best sales, are rather sorting than filtering, as what will happen when you choose best-selling products? 1 product with the highest selling numbers?
So what you can do is create a sorting widget using the meta key numeric with the total_sales meta key, and create two options from best sales to lowest and in opposite. In this case, users can choose the sorting option and the highest sellers will be displayed first or last.
Sorting widget documentation can be found here – https://filtereverything.pro/resources/sorting-widget/
Best Regards,
- Victor
Hi Victor,
Thank you for the insightful explanation regarding the best-selling products and the sorting functionality. I appreciate your guidance.
As I’m quite new to this, could you kindly provide further guidance on how to set up sorting and filtering using the total_sales meta key, specifically in a conditional way? For instance, I’d like to filter and sort products by best sellers within a specific category, like Category A. Any step-by-step instructions or resources you can share would be greatly appreciated.
Thank you once again for your support and patience.
You use the sorting widget in the widget area and set it up like this – https://prnt.sc/j3pERZfWoG0s do the same for another sorting option but use DESC to sort in another way.
Best Regards,
- Victor
Hi Victor,
Thank you so much for your instructions on setting up the sorting widget. I’ve successfully created the sorting options, including “Best Seller,” and they appear as intended.
However, I’m encountering an issue where, after selecting one sorting option, I’m unable to choose another one. The sorting options seem to become unresponsive or buggy. I’m unsure what might be causing this and would greatly appreciate any advice or troubleshooting steps you can provide.
please take a look at this https://prnt.sc/RdfWBiTmiC6X
Hi TxNixon
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page with the issue, so we can check it right away.
Best Regards,
- Victor
Hello Victor
I just pm you with the site credential Please check my PM
Thank you
Everything is working correctly. if you choose a filter term with a counter (1), so one product will be displayed, rest filter terms will be hidden if they do not have any filter terms related to this displayed product. Since you choose to hide empty filter terms and filters.
But, you have around 1.2k php errors on the site, which is a record holder so far. So you might want to check it because you cannot even save the filter set as there are errors all around.
Best Regards,
- Victor
Hi VIktor, Thank you for checking out
But the problem is not from filter i think the problem is from sort the product
please see this screenshot https://prnt.sc/XFzyVcrajHvNyou say i have 1,2 K php error, on which place i can see that error ? Thank you
So this is the issue with improved dropdowns that we turned off from the plugin as it is using the selec2 library, and on your site, there is some plugin that causing conflict with the select2 dropdowns rewriting the logic and applying its own logic.
Best Regards,
- Victor
Hi Viktor,
Thank you for the explanation.
I understand that the issue might be caused by a conflict with the select2 dropdowns. Could you please clarify which specific plugin might be causing this conflict? in the mean time i will fix that causing my site error
Thank you
You can find the plugin that causes the issue, by deactivating all plugins. After, you can check if the issue is still there or not. If not then you can turn one plugin one by one to find which one is causing issues.
If turning off plugins not helping, you can change the theme to the default WordPress theme like 2021. And remove all of the custom codes.
Best Regards,
- Victor
Sorry, but for some reason I can’t write replies to comments, so I’m writing a new one! The panel admin sent the data.
Did you follow the exact instructions from this document? because we didn’t get any information via PM messages.
Best Regards,
- Victor
wow, now i can write comments. Sent again, screenshot link https://prnt.sc/Hpx4Yj7K20G_
We have checked the site, and the issue is that you choose from “more options” use for variations for material filter, while in fact, your first product has this attribute applied to it, but it is not included in variations – https://prnt.sc/QGJsWnsrVKJS so it won’t be displayed there.
Best Regards,
- Victor
Unfortunately, following the support guidelines the support is only in English language.
But we try to explain it in as detail as possible. You have a material filter in the Filter Set, from the “more options” you turned on the “Use for variations” option.
As you might see in this picture – https://prnt.sc/IT7kdbMPRpMJ you chose the material Flax for this product, but it is not used for variations. As you see here – https://prnt.sc/REDSnz4Rx9Om variations are only made for sizes.
So the filter checking products, you turned on “use for variations” so it is checking the variations and their attributes, and don’t see any material used in those variations, only size, so there are no products with Flax material applied to your variations.
If you turn off this option, it will check what applied here – https://prnt.sc/T3ppM18X1_rX and not here – https://prnt.sc/Zws-WOnV-u3N
Best Regards,
- Victor
Thank you very much! I did as you said, turned off the options for material and color and everything now works! Thank you, and have a nice day!
We are glad to hear that everything is working. Have an amazing day as well!
Best Regards,
- Victor
Hi there,
I wanted to get this set up for use sorting a custom category of items, the plan is to allow farmers to filter agri-environmental work.
I’ve tried to set up the free version (definitely buying the pro) to test it, but i’m definitely missing something.
Can you check the website and see? or how can you advise?
Hi alanhaverty
A bit confusing description can you please send the link to the page where you are trying to filter your posts?
Best Regards,
- Victor
Yes, please send the credentials to the wp-admin dashboard following this document so we can check it. And set some examples.
Best Regards,
- Victor
Unfortunately, no, for example, in the women’s embroidery category, the first product should be displayed when filtering, but it is not there and there are so many products at a distance
Hello, we try to show an additional text field on some pages generated by certain SEO Rules. We add the text field with ACF to the administration, but we have a problem with the field value to being displayed on the frontend. We have ACF field with the name “filter_additional_text” and we try to call its value when displaying the filter page like this
if( flrt_is_filter_request() ){ $filter_additional_text = get_field( ‘filter_additional_text’, $post_id ) ; } echo $filter_additional_text ;
Unfortunately it doesn’t work. How to call the ID of the triggered “seo rule” so that we can load our ACF field ? Thanks in advance.
Hi Gery_to
Thank you for choosing Filter Everything PRO.
Please provide more detailed information on what is not working with a link to the page with the issue alongside instructions on how we can recreate it. Also, please describe what you are trying to achieve, so we can provide any information on it.
Best Regards,
- Victor
We try to show an additional text field on some pages generated by certain SEO Rules.
We add the text field with ACF to the administration, but we have a problem with the field value to being displayed on the frontend. We have ACF field with the name “filter_additional_text” and we try to call its value when displaying the filter page like this
if( flrt_is_filter_request() ){ $filter_additional_text = get_field( ‘filter_additional_text’, $post_id ) ; } echo $filter_additional_text ;
Thank you!
You can get post ID for SEO Rule for current filters combination with the next code:
if( class_exists( 'FilterEverything\Filter\Pro\PluginPro' ) ){
$seoFrontend = \FilterEverything\Filter\Container::instance()->getSeoFrontendService();
$seoRulePostId = $seoFrontend->get( 'seoRulePostId' );
var_dump($seoRulePostId);
}
Best Regards,
- Victor
Many thanks!
Good day I have a problem with the display of products after filtering, more precisely, after filtering, not all products that correspond to the selected filter are displayed. If I choose, for example, a filter by material, say Flax, then after filtering, not all linen products will be on the page. Similarly, the color, when I choose a color, not all products of the selected color are loaded. It will help to understand what the problem is.
Мій сайт: https://rutashik.com/women/
Hi gallery21vin
Thank you for choosing Filter Everything PRO.
But what exactly it should show when you choose for example Flax material filter? It is showing that there are 15 products with flax material, and it is showing them all after filtering.
Best Regards,
- Victor
Hi vandebroekfrank9
Thank you for choosing Filter Everything PRO.
It is more likely that the gtranslate plugin is not compatible. It is not mentioned anywhere in the description of compatible translation plugins.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? If there are any ways to make it work.
Best Regards,
- Victor
hello, unfortunately your plugin crashes my website with a critical error. would it be possible to please cancel and receive a refund? I have tried it on both a local version of the site and a live version, but no luck
Hi webseocoach
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, if it is possible can you grant us the FTP access so we can debug it?
Or can you provide the error so we can understand what is exactly happening?
Best Regards,
- Victor
Hello,
I’ve got a problem with a filter, I want to filter by stock status. I created a filter on a custom field with “_stock_status” as prefix and meta key. It appears on the front but when I click on the filter, it doesn’t work. Could you help me please?
Hi tsukimichan
Make sure you unchecked this option in the Filters -> Settings -> Experimental – https://prnt.sc/w81ZPX-OmaEO
Also, make sure you have chosen the correct query in the “And what to filter?” from the filter set settings – https://prnt.sc/zYEqWrQ-dX8o
Best Regards,
- Victor
Hi Victor, Thank you for your quick help! It’s working now but I have another problem, sorry… I’m using WPML and in my native language everything works fine, but in english the availability and the state filters don’t appear. Do you have an idea why? I also sent a support ticket to the WPML team because I don’t know which one of you could help,
Best regards as well 
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the links to the pages where it is showing correctly and where it is not showing correctly, so we can compare them and check it right away.
Best Regards,
- Victor
Thank you Victor, I just sent you the credentials!
We have checked the site, but the filter set on the page simply does not have those filters – https://prnt.sc/rpQKsADW3Zs8
Best Regards,
- Victor
Hello, It’s not the filters for the preorder pages but the filters called “Filtres listing produit”, it’s filters that appears on every listing product except on secondhand & preorders listings
If you open the link to the page that you sent us, go to the bottom of the filter, and click on edit – https://prnt.sc/4JMuWSDdm3WM you will be sent to edit the filter set that is displayed on the page. This will be the exact filter set.
Best Regards,
- Victor
omg thank you so much… I don’t even know why it doesn’t call the right element but I fixed the issue now that I know it wasn’t a filter problem. Best regards as well!
When the filter set is placed on the All archive pages and the second one on any category pages, the one with the category pages will have higher priority and will be displayed on the categories.
Best Regards,
- Victor
I am currently using WP Bakery Builder, with a ready template that allows me to select an “element” to insert in to the box. Or I can select element: Raw HTML and usually i would just type in my filter “shortcode”. Can you please advise if your plugin can do the same?
Hi karenfanlight
Thank you for choosing Filter Everything PRO.
Please check this page, here you will find all of the shortcodes and parameters – https://filtereverything.pro/resources/shortcodes/
Best Regards,
- Victor
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