Hi copymouse

The only solution here is to have two different taxonomies so they won’t cross at all.

Best Regards,
- Victor

Either there is some data corruption or a third plugin conflict. You can debug it by turning off plugins one by one, in order to find the issue. Also, with the use of the default theme to be 100% sure, it is not caused by the theme.

In general, a refund is possible with the appropriate form from the account where the plugin was purchased.

Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Hello, just wanted to update you. I found out your plugins works fine with other themes, so the problem is indeed my theme. The issue is there even with other search tools. I kinda found other ways to mask the issue for the moment, since I cannot switch to other themes without breaking everything and I don’t plan to make the website from scratch. I will keep using your plugin after all, since it’s the best I found until now for the purpose. Thank you for your help!

Hi specialgommematera

Yes, unfortunately, this is sometimes the case. Especially if the themes do not meet WP standards.

Best Regards,
- Victor

So we are a bit confused about which width we are talking about:

!) Is it this one – https://prnt.sc/mIPtkdsf6peg

2) Or this one – https://prnt.sc/M8EI9tp77Gvq

Best Regards,
- Victor

Hello, Victor! It should be the first one, since that is the one for Tires. The second one are for the Wheel widths.

We have checked the ACF data, and unfortunately, you made a crucial mistake. You named all of the custom fields in different groups with the same name. And they all should be unique. Before rushing and changing the meta keys of those fields to the unique meta keys, please check this documentation so you won’t make even more issues – https://filtereverything.pro/resources/acf/#important

Best Regards,
- Victor

Hi, I’ve just followed your instructions for one site. Thanks for your attention. Fabrizio

Hi, I’ve found the solution by recreating previous settings, so you don’t need to access. Thanks for your support. Kind regards

Hi agatucciaebelarda

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi oh_amanda

Thank you for choosing Filter Everything PRO.

We’ve sent it to the development team, and when we receive a response from them, we’ll let you know as we are not completely sure about it.

Best Regards,
- Victor

Update*

The development team informed us that there is roughly about 75% to include this in the update that will be released soon.

Best Regards,
- Victor

Great, thank you!

Hi matthewm174

Well, it looks like you have a mixed content issue on the site, so it can be the cause of it. But you also can fix it with the CSS like this – https://prnt.sc/fTkySWzuDMwQ you can add the class with the styles in the Filters -> Settings -> Experimental -> Custom CSS.

Best Regards,
- Victor

Hi Victor,

What do you mean by mixed content issue?

Hi matthewm174

This Mixed Content issue – https://prnt.sc/uC8kqLph-FpY

Best Regards,
- Victor

Hi hwvaubel

What exactly do you mean by the “activate it on the third site?” If you have the regular license you can activate it and use it only on two sites, which usually, one staging and the second on is prod.

If you want to switch domain names, you can go to the filters -> settings -> license tab and deactivate it from there as it will be deleted anyway, and activate it on the new site.

All we can do is deactivate it across all of the sites, so you can activate it on the new 2 sites. Which we did, so you can activate it on the needed sites.

Best Regards,
- Victor

Thanks for deactivating it. Yes I know how to deactivate it, but the problem is when you don´t think of it prior when changing host or whatever and you don´t have access anymore to the old site I don´t see a way to deactivate it. So we had an old temporary domain and staging site domain until our hoster changed infrastructure and changed also the domain name. So we couldn´t access old domain site that was there before move to new domain.

That´s why I tought to be able to activate it always on new site when transferring would be easier.

But thanks for now. We are fine at the moment.

Regards

Hi hwvaubel

Absolutely, if you need this type of service in future, you can PM us with the license keys to deactivate them on all of the sites.

Best Regards,
- Victor

Hi jens151

Well, this p text is not connected to our plugin at all, but if you do not need it you can simply just hide it with the CSS. We are not sure how exactly we can help here.

There is the function here – https://filtereverything.pro/resources/functions/

/**
 * @return bool true if it is a filtered page and false if not
 */ 
flrt_is_filter_request();

//Usage example:

<?php 
if( flrt_is_filter_request() ){
    // Your useful code
} ?>

With the help of this function, you can run the needed code depending if any filters are chosen or not.

Best Regards,
- Victor

Hi muzzadesign

Write anything here in the PM – https://codecanyon.net/user/fe_support so we can respond to you via email, where you can add attachments.

Best Regards,
- Victor

Hi mmchunt

Thank you for choosing Filter Everything PRO.

Yes, you can make it. Please follow the step-by-step instructions from this page – https://filtereverything.pro/resources/typical-problems/ they are at the bottom of the page.

Best Regards,
- Victor

Hi hermesx

1) What exactly do you mean by the “removing question mark” from the price filtering? Do you mean in the URL ?min_price=9&max_price=10

These parameters are known as GET parameters, and they are appended to the URL after the question mark ”?”. The server can then use these parameters to filter or process the request accordingly. You cannot remove it.

2) You have to use unique URL prefixes, for example, fe_prod_color, fe_prod_size, fe_prod_brand, and so on. Also, please note that we have used the _ and not the – it is important.

If you have already created URL prefixes, then go to Filters -> Settings -> URL Prefixes, change all of the prefixes for the unique ones, and hit the save button.

3) No, it is working only in this way – you create a unique prefix for each filter, and in the URL it will look like this:

mysite.com/shop/fe_prod_color-red-or-green-or-blue/fe_prod_size-xl-or-xxl/?min_price=100

Where fe_prod_color and fe_prod_size and URL prefixes and then we have a list of attribute names, colors, and sizes, the last one is the GET parameter for numerical values such as price and others.

Best Regards,
- Victor

1) Yes, many other plugins support that, without question mark in url.

its possible to have /f/ when any filter its in use…

No, unfortunately, there is no such functionality in our plugin. As it was created in a completely different manner. Maybe there are filters that do not modify the URL at all and after the page refreshing all filters get removed as they are only dynamical. Our approach is with the URL which you can copy and send to the user and it will open a page with all of the filters selected.

Best Regards,
- Victor

Hi jrp5

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send your license key via PM (not the CodeCanyon purchase code) so we can test it on your site.

You have the ability to use the plugin on two sites, as the license can only be activated on the two sites. What exact issues are happening with deactivation? And how often you are using it?

Best Regards,
- Victor

Hi miracemanuodextech

Thank you for choosing Filter Everything PRO.

Are you looking for something like this site in order to filter your CPT posts by the categories, tags, and custom fields – https://www.mathema.me/tutors/

Because it is a bit confusing from the description, if you could show any example it would help us to understand it better.

Best Regards,
- Victor

Hi dean274

Thank you for choosing Filter Everything PRO.

Please check the usual issue with the ACF on this page – https://filtereverything.pro/resources/acf/ and let us know if it helped.

As in most cases, the usual issue is changing the type of custom field, changing the meta key of it, and other manipulations.

Best Regards,
- Victor

Well, we see the message here is my license key, but there is no license key included.

Best Regards,
- Victor

I am terrible. It is there 100%

Done! Now you can activate it on the needed sites.

Best Regards,
- Victor

Hi effa54

We would love to help with this issue. Unfortunately, this code was written before us, and we do not know any details about it. Also, according to the support policy here, we do not provide or debug custom codes.

Most of the hooks can be found here on this page – https://filtereverything.pro/resources/hooks/

If you are not familiar with PHP and WP hooks, we would recommend hiring a developer who will write the correct code for you, using platforms like Upwork.

Best Regards,
- Victor

No the code was given by Andrii some time ago (https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/comments?page=1&filter=all#comment_30790837). That time Andrii helped me with that, now you can’t?

Hello, effa54.

I’d love to help, but unfortunately I don’t have time to do this kind of work for customers anymore. And code changes are not part of our support responsibilities. Unfortunately.

On the other hand, it’s not a complicated code, even an inexperienced PHP freelancer can debug it. You can try to find them on Upwork or similar services.

Thank you.
Regards.

Hi mateuszmiedzyrzecki

In general, a refund is possible by using the appropriate form from the account where the plugin was purchased. After that, you need to wait for a response, which can take up to a week or two.

Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

i also tried adding class to the container and again it doesnt work

If it is not filtering the posts on the page, go to the filter set, and in the “And what to filter?” choose another query hit update, and then test it. Do not forget to refresh the page before testing filters.

Best Regards,
- Victor

It works now, thank you so much Victor

Can you also clarify as I may have misunderstood how the rule works? So for example I have created a rule for red wine category to appear on the main shop page when I filter for the category of “red wine”: https://winedrop.co.za/shop/category-red-wine/. Will this still be indexed along with the red win archive in my initial comment? Can you also let me know why the title doesnt appear and the description appears below the products under the pagination button? How do we get the description to appear above the products? Thank you

Sorry about all the messages, I think I figured it out. It means that the filter will only index filters on the main shop site. I thought if you want to index the category filter then you cannot index the category archive. All good

Hi geoffreyb13

So this is how it is working. You have a taxonomy named “cars” and you have all of the categories there that you created.

If you create a filter from this taxonomy, you need to turn it off from indexing in order to place SEO Rules on those “cars” taxonomy pages. (Filters -> Settings -> Indexed Filters).

On the shop page and other pages, you can create SEO Rules, but specifically on taxonomy pages, you need to turn it off from indexing. You can simply add attributes with the needed values in order to make SEO Rules by them instead of taxonomy attributes.

Best Regards,
- Victor

Hi BeoHosting

Please go to the filters -> settings -> general tab and in this input – https://prnt.sc/6fgWRrsVuQ0k write down the needed entities that you do not want to force to the lowercase.

Here is an example with the Prodicy -> Attributes how to find the entity name let’s say color attribute – https://prnt.sc/ISrcb-32OTgg

Unfortunately, we do not provide such support by following the support guidelines here – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/support Thank you for your understanding in this matter.

Best Regards,
- Victor