Hi 3w_future

Thank you for choosing Filter Everything PRO.

In the “Where to filter” you can choose “Pages + Name of the page” or you can choose taxonomy, like categories, if you want to apply it to the archive category pages, and so on.

Best Regards,
- Victor

Hi cas25

This is the AJAX pagination issue, we are not sure how it is working, but it doesn’t even add page parameters in the URL. So you can try to use a simple pagination and test it, as this one is simply ignoring the filtered query. If you choose a filter and then click on the next page it will show all of the pages again, but if you refresh the page it will show only 2 pages for example.

Also, you can fix it on the pagination side, there is a hook wpc_filtered_query_end

do_action( 'wpc_filtered_query_end', $wp_query );

Through this hook, you can insert a pagination parameter and the filtered query will show those posts that match a specific pagination page.

Best Regards,
- Victor

Ok I just sent them to you, thanks!

We have checked the site, and more likely you wanted to apply the filter on the archive page of your products CPT, which we set on – https://catalogue.e-bony.com/catalogue/ you can test it.

Best Regards,
- Victor

Thank you so much Victor, I am new to Elementor archives

Yeah, unfortunately, there is no such functionality. You can only create a custom field, which will look like grouped options, and apply them on the needed posts that you are filtering, then you can create a filter out of it, and it will work as you need.

Best Regards,
- Victor

THank you . Did you get my message for agencies ? any bulk pricing ? thank you . 100 sites X 40 is a lot

Hi rockynesta

Yes, the answer was provided via Email.

Best Regards,
- Victor

Hi nlccorp

1) Did you try following the instructions from this page – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key

We’d recommend doing it in the incognito mode.

2) You can activate one license on two sites, as usually it is used like that, one for staging and the second one for prod.

Best Regards,
- Victor

Thanks Victor. It worked on our production account but it’s says two sites are already using our license. How do I find out what URL is using it and how do I release the license to place in n our stage environment?

Hi nlccorp

You can send your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, so you can activate it only on the needed ones.

Best Regards,
- Victor

is there a way to duplicate a filter set ?

Hi famewayscom

No, unfortunately, this functionality is currently only in the plans. But it will be added in the next updates. We let you know in this comment thread when it will be released.

Best Regards,
- Victor

Hi famewayscom

The update to add the duplication of Filter Sets will be released today in a couple of hours.

Import/export will be released in the next update.

Best Regards,
Victor

Hi giorgiogamsakhurdia

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

The issue was in the URL prefix “price” seems like it is used by some taxonomy or other plugin and causing a conflict, so we have changed it to the fe_price and everything is working as it should.

Can you please provide more information on the second issue?

Best Regards,
- Victor

So in order to choose multiple options, you need to go to the category filter in the filter set, click “more options” and from there choose the logic “OR” instead of the “AND”

AND logic working in a way that posts should have the color blue and color red on them at the same time, not blue or red like one of them.

Best Regards,
- Victor

Hi Yonatan

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

I sent the credentials

Hi KabbalahIsrael

We have checked the site, and unfortunately, to make it work on the author’s pages, you need to create a separate filter set for each author’s page.

It basically takes the query from the first page, and if there are common queries on other pages, it will work, but your first page is an empty broken page.

Best Regards,
- Victor

Here we set an example of the testing custom query for products – https://codecanyon.net/comments/30800969

You can try to use this query on the page and work with it, as long this query will not be chosen in the filter set “And what to filter” it won’t work.

You cannot make it work with two queries at the same time, you need two filter sets for that, one for the main query second for custom, etc.

Best Regards,
- Victor

Hi Victor/Support,

I can see a couple of tweaks with the FE plugin and need you guys to look into and provide me a solution for fixing it:

1. If I apply a condition using “pre_get_posts” before showing products on product archive pages, it works fine with the FE counter also for the filters showing in the sidebar but only while the priority is set to less than 10.

a) Case 1: Priority 9 and it works:

add_action ( 'pre_get_posts', function ( $query ) {
    if ( is_admin () ) {
        return;
    }

    if ( ! $query->is_main_query () ) {
        return;
    }

    $query->set ( 'tax_query', array ( array (
        'taxonomy'    => 'product_cat',
        'field'        => 'term_id',
        'terms'        => array ( '12345' ),
        'operator'    => 'IN'
    ) ) );
}, 9 );

b) Case 2: Priority 11 and it fails:

add_action ( 'pre_get_posts', function ( $query ) {
    if ( is_admin () ) {
        return;
    }

    if ( ! $query->is_main_query () ) {
        return;
    }

    $query->set ( 'tax_query', array ( array (
        'taxonomy'    => 'product_cat',
        'field'        => 'term_id',
        'terms'        => array ( '12345' ),
        'operator'    => 'IN'
    ) ) );
}, 11 );

2. And FE counter never works with ( or can say, never looks for ) the “post__in” while using within “pre_get_posts”. EG:

add_action ( 'pre_get_posts', function ( $query ) {
    if ( is_admin () ) {
        return;
    }

    if ( ! $query->is_main_query () ) {
        return;
    }

    $query->set ( 'post__in', array ( '10' ) );
}, 9 );

The middle content area reflects fine showing only one product having ID 10 but the FE filters counter in the sidebar still keeps showing a greater number than 1 ignoring the “post__in” condition. If I replace this “post__in” statement with any other query statement ( EG: tax_query ), then it reflects correctly.

Please let me know if anything is not clear and we can chat/talk.

Thanks!

Hi wpinstinct

We have forwarded this question to the development team, if we receive any information about it, we will let you know.

Best Regards,
- Victor

Hi mx1334nko

Thank you for choosing Filter Everything PRO.

Unfortunately, we do not provide/debug custom codes.

But, we have this code for testing so you can try to test it as well

// Add this code to your theme's functions.php file

// Register the custom shortcode [custom_display_products]
function custom_display_products($atts) {
    // Extract attributes and set default values
    $atts = shortcode_atts(array(
        'posts_per_page' => 10, // Default number of products per page
    ), $atts, 'custom_display_products');

    // Get the current page
    $paged = (get_query_var('paged')) ? get_query_var('paged') : 1;

    // Define the query arguments
    $args = array(
        'post_type' => 'product',
        'posts_per_page' => intval($atts['posts_per_page']),
        'paged' => $paged
    );

    // Perform the query
    $query = new WP_Query($args);

    // Initialize output
    $output = '<div class="custom-products-list">';

    // Check if any products were found
    if ($query->have_posts()) {
        while ($query->have_posts()) {
            $query->the_post();
            global $product;

            // Create product display structure
            $output .= '<div class="custom-product">';
            $output .= '<h2>' . get_the_title() . '</h2>';
            $output .= '<div class="custom-product-image">' . get_the_post_thumbnail($product->get_id(), 'medium') . '</div>';
            $output .= '<p class="custom-product-price">' . $product->get_price_html() . '</p>';
            $output .= '<a href="' . get_permalink() . '" class="custom-product-link">View Product</a>';
            $output .= '</div>';
        }

        // Add pagination
        $big = 999999999; // need an unlikely integer
        $pagination = paginate_links(array(
            'base' => str_replace($big, '%#%', get_pagenum_link($big)),
            'format' => '?paged=%#%',
            'current' => max(1, get_query_var('paged')),
            'total' => $query->max_num_pages,
            'prev_text' => __('« Previous'),
            'next_text' => __('Next »'),
            'type' => 'list'
        ));

        $output .= '<div class="custom-pagination">' . $pagination . '</div>';
    } else {
        $output .= '<p>No products found</p>';
    }

    // Reset the post data
    wp_reset_postdata();

    $output .= '</div>';

    return $output;
}

// Register the shortcode
add_shortcode('custom_display_products', 'custom_display_products');

// Ensure pagination works for shortcodes
add_filter('query_vars', 'add_pagination_var');
function add_pagination_var($vars) {
    $vars[] = 'paged';
    return $vars;
}

So you can place this code in the functions.php file of your theme and use a shortcode on the needed page

[custom_display_products posts_per_page="12"]

Best Regards,
- Victor

We have checked the site, and what you are trying to do is make multiple filters from tags? We’d recommend creating the needed attributes in the Products -> Attributes like color, size, etc, in order to create from each attribute separate filter. Do not try putting everything in the tags, and then creating separate filters from it, this is not a good practice.

Best Regards,
- Victor

Please see the ‘Brand’ filter on this page as an example:

The Brand filter uses a product attribute

Hi equicentral

We have placed the brand’s filter set on the product categories only, and it is working. But here is the issue, you are using a plugin to show each variable as a singular product, but in the database, all data is like one variable product. So instead of showing exactly one variable product (as singular), it shows two or more depending on how many variations your variable product has.

Best Regards,
- Victor

In that case, for a parent filter, Audi (10) – Peugeot (5) – Volkswagen (9) turn off the “AND” logic.

But when you choose the child filter term, then they will affect what you can see in the parent one. And counters will be changed, as they all work together, so there is no ability to somehow lock the counters in one filter.

Best Regards,
- Victor

Got it. Thank you. Yes, we set the “OR” logic and there was an improvement but by also selecting the child filter, all the parent filters, except the selected one, display (0), giving the idea that there are no cars of those brands. However, I understand the logic you explain and it’s a shame that we can’t intervene. Thank you very much for the support and quick responses

Yes, that’s unfortunate, you can try to turn off counters, so it will look a bit differently.

Best Regards,
- Victor

Hi BOC-Group

Yes, the issue here is in a load more pagination functionality, that it is absolutely ignoring the filtered query and working only with the original query. There is this plugin for Woo – https://wordpress.org/plugins/load-more-products-for-woocommerce/ or load more anything for any post type.

Best Regards,
- Victor

Hi lgardinerael

Thank you for choosing Filter Everything PRO.

Unfortunately, we do not know how we can help here. Did you create SEO Rules for filters? You can find the information about it here – https://filtereverything.pro/resources/seo-rules/

Best Regards,
- Victor

I found the issue.

Hi guillaumelorain

We are glad to hear that the issue was resolved. You did a Good job!

Best Regards,
- Victor

Hi Wooden

Yes, the search field in the plugin is working the same way the filters do. So you basically enter the needed text and it will show only posts matching this text, and all of the filters going to work together with it, and change its counter as well.

It cannot search live or show any propositions. You have to enter the text and hit enter in order to filter and show posts that match the entered text.

Best Regards,
- Victor

Hi Victor,

And you are not even planning instant/live search function (without hit enter)? (I mean in the near future.)

In future updates, everything can happen, development team has an idea to make it compatible with the relevanssi search plugin, in order to use their search algorithms to improve its search capabilities.

Best Regards,
- Victor

Hi copymouse

The only solution here is to have two different taxonomies so they won’t cross at all.

Best Regards,
- Victor

Either there is some data corruption or a third plugin conflict. You can debug it by turning off plugins one by one, in order to find the issue. Also, with the use of the default theme to be 100% sure, it is not caused by the theme.

In general, a refund is possible with the appropriate form from the account where the plugin was purchased.

Please note, that the support team is not working with the refunds.

Best Regards,
- Victor

Hello, just wanted to update you. I found out your plugins works fine with other themes, so the problem is indeed my theme. The issue is there even with other search tools. I kinda found other ways to mask the issue for the moment, since I cannot switch to other themes without breaking everything and I don’t plan to make the website from scratch. I will keep using your plugin after all, since it’s the best I found until now for the purpose. Thank you for your help!

Hi specialgommematera

Yes, unfortunately, this is sometimes the case. Especially if the themes do not meet WP standards.

Best Regards,
- Victor

So we are a bit confused about which width we are talking about:

!) Is it this one – https://prnt.sc/mIPtkdsf6peg

2) Or this one – https://prnt.sc/M8EI9tp77Gvq

Best Regards,
- Victor

Hello, Victor! It should be the first one, since that is the one for Tires. The second one are for the Wheel widths.

We have checked the ACF data, and unfortunately, you made a crucial mistake. You named all of the custom fields in different groups with the same name. And they all should be unique. Before rushing and changing the meta keys of those fields to the unique meta keys, please check this documentation so you won’t make even more issues – https://filtereverything.pro/resources/acf/#important

Best Regards,
- Victor

Hi, I’ve just followed your instructions for one site. Thanks for your attention. Fabrizio

Hi, I’ve found the solution by recreating previous settings, so you don’t need to access. Thanks for your support. Kind regards

Hi agatucciaebelarda

We are glad to hear that the issue was resolved.

Best Regards,
- Victor