19461 comments found.
Hi, I want to know if Bookly Pro includes Stripe payments without needing to purchase an add-on. The information on the website is confusing. It says that Stripe payment is included, but there is also a Stripe add-on for sale. Thanks.
Hi there.
Thanks for reaching out.
Currently, the payment options available for the Stripe Payments service are through Bookly Cloud Products or the Bookly Stripe Payments Add-on.
The default configuration of Bookly Pro, as listed at https://bit.ly/33w8172 includes the following: Fully-customizable booking form that can be used on any device: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form Filterable, sortable, and searchable booking list that you can print or export to CSV: https://support.booking-wp-plugin.com/hc/en-us/articles/212973145-Keep-Track-and-Edit-Appointments Unlimited number of Staff Members with individual working schedules, prices, and the ability to manage their profiles and online booking calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212177569 Unlimited number of Services which you can group into categories and set unique colors for easier viewing in Bookly Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212176289-Services Importable and exportable customer base with unlimited clients list which displays payments stats and internal notes about the client: https://support.booking-wp-plugin.com/hc/en-us/articles/212978685-Customer-List Various templates for customizable Email and SMS notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Two types of synchronization modes (One-way and Two-way front-end only) between Bookly Calendar and Google Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/203572552-Google-Calendar-Sync Built-in analytics with booking statistics: https://support.booking-wp-plugin.com/hc/en-us/articles/360002160553-Analyze-your-business-statistics-Bookly-Analytics- Offline payment (cash on arrival) WooCommerce compatibility: https://bit.ly/3Jvdz5P Multi-language support – 12 languages included: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML Six months of 24/7 online customer support (from the date of purchase): https://support.booking-wp-plugin.com/hc/en-us/articles/4898431917714-Customer-Support Integration with Zoom, Google Meet, and Jitsi Meet: https://support.booking-wp-plugin.com/hc/en-us/articles/360013355499-Online-Meetings-Zoom-
You’ll find the list of the various Bookly add-ons here: https://www.booking-wp-plugin.com/add-ons/ which you can purchase in addition to the default Bookly PRO for more advanced functionality.
I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.
Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.
The add-ons https://www.booking-wp-plugin.com/add-ons/ are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.
Before making a purchase, we recommend checking out our demos or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.
If you have any other questions or if there’s anything else you’d like to know, feel free to reach out.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #301248 so we can look into this matter for you.
Many thanks,
Richel
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Hi there, first off, we love the plugin, but ran into an issue and was hoping you could help us out. We purchased the Pro version so we could add more staff and services, but soon found out that it was not doing exactly what we needed so we kept buying the addons that we thought would give s the desired results but those did not work either, so I will explain what we want it to do if it is possible.
We are a tech company and we do migrations and upgrades for clients. I have a staff member that can only do upgrades and can only do them on certain days and times of those days.
Example: We want to add the upgrade service for Tuesday & Wednesdays for 830am and 10am but there is no way to add times in like this that we can find. Is it possible to add separate times in for the service?
We bought the Bookly Service Schedule (Add-on) & Bookly Special Days (Add-on) thinking that would give us what we needed but that still doesnt allow it. Is there any way to accomplish what we are needing and also, is there a way to get a refund on those 2 addons that we wont use?
Any help and guidance would be very appreciated.
Hello,
Thank you for your message.
The Bookly Service Schedule (Add-on) should work for you. Please follow the link below to create a support ticket and provide us with admin access to your WP dashboard
Click Here To Get Bookly Support
Thanks!
Yulia
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Dear plugin support,
We have a client that requires functionality like written below, also plugin should work and function exactly like: https://book.easytablebooking.com/book/?id=2e9fa&lang=auto#
Let me know if your plugin can do all that, and if there any additional functions your plugin provides. Functionalities Required for the Booking Plugin: Categories and Tours: Arrange categories and tours one below the other. Plans Summary: Add a heading and a brief summary of plans below all items, or allow users to view more information about the plan during booking. Disclaimers: Include disclaimers on the “Your Information” page. Mandatory Fields: Ensure all information fields on the “Your Information” page are mandatory. Add Image: Insert a photograph on the left side. Currency Change: Change the currency from dollars to euros. Remove Coupon Section: Eliminate the coupon section during payment. Language Options: Translate into Croatian where possible; otherwise, use English. Back Button: Add a “Back” button next to the “Continue” button. Payment and Cancellation Policy: Allow users to provide payment details and include a cancellation policy: if canceled within ‘x’ hours before arrival, charge ‘x’ amount. This amount will be a percentage of the final price—45 euros per person, with a 15-euro fee if canceled. On-Site Payment Translation: For successful payment and reservation steps, translate “payment on site” to Croatian as “na licu mjesta farme.” Booking Elements Appearance: Ensure all elements match the appearance of those on the “Kumparicka Organic Goat Farm” website. Schedule Specific Dates: Allow scheduling for each tour by specific dates (e.g., July for one term, August for another, and so on). Dinner Booking Limits: Set a maximum of 10 people per booking for dinners, with a contact requirement for more than 10. Minimum Notice: Define minimum notice periods for reservations (e.g., 24 hours for dinner, 6 hours for a tour). Specific Program Dates: Display programs only on specified dates, not throughout the entire year. Types of Farm Tours: Offer two types of tours: “Baby Goat” in spring and “Farm Tour” in summer until available. Dinner Booking Limits per Person: Allow a maximum of 20 people per dinner but restrict one person to book for a maximum of 10 people at a time, and apply similar rules for each tour or service. Reservation Reminders: Send reminders 8 hours before arrival and 24 hours before, with the possibility of confirmation via email. Satisfaction Survey: Send a satisfaction survey 12 hours after the event. Newsletter Signup: Include newsletter signup during booking. Check GDPR compliance to see if automatic signup is allowed; if not, require users to click and agree to subscribe. Integration with Google Calendar: Integrate with Google Calendar, which will send iCal invitations. Special Events Test: Conduct a test for special events to see how they appear. Mandatory Notes Field: Make the “Notes” field mandatory in the payment/user information section. Reservation Information Email: Ensure all reservation details, including all form data and notes, are emailed to the user. Waiting List Functionality: Explore how the waiting list works regarding cancellations. Conduct a test to implement it. Manual Confirmation for Waiting List: The waiting list should not automatically notify about availability due to cancellations, as cancellations are handled by phone. Manual confirmation of reservations or cancellations is required, and the client must confirm before proceeding to ensure awareness.
Hi there.
Thanks for your message.
The default configuration of Bookly Pro, as listed at https://bit.ly/33w8172 includes the following: - Fully-customizable booking form that can be used on any device: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form - Filterable, sortable, and searchable booking list that you can print or export to CSV: https://support.booking-wp-plugin.com/hc/en-us/articles/212973145-Keep-Track-and-Edit-Appointments - Unlimited number of Staff Members with individual working schedules, prices, and the ability to manage their profiles and online booking calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212177569 - Unlimited number of Services which you can group into categories and set unique colors for easier viewing in Bookly Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212176289-Services - Importable and exportable customer base with unlimited clients list which displays payments stats and internal notes about the client: https://support.booking-wp-plugin.com/hc/en-us/articles/212978685-Customer-List - Various templates for customizable Email and SMS notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails - Two types of synchronization modes (One-way and Two-way front-end only) between Bookly Calendar and Google Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/203572552-Google-Calendar-Sync - Built-in analytics with booking statistics: https://support.booking-wp-plugin.com/hc/en-us/articles/360002160553-Analyze-your-business-statistics-Bookly-Analytics- - Offline payment (cash on arrival) - WooCommerce compatibility: https://bit.ly/3Jvdz5P - Multi-language support – 12 languages included: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML - Six months of 24/7 online customer support (from the date of purchase): https://support.booking-wp-plugin.com/hc/en-us/articles/4898431917714-Customer-Support - Integration with Zoom, Google Meet, and Jitsi Meet: https://support.booking-wp-plugin.com/hc/en-us/articles/360013355499-Online-Meetings-Zoom-
You’ll find the list of the various Bookly add-ons here: https://www.booking-wp-plugin.com/add-ons/ which you can purchase in addition to the default Bookly PRO for more advanced functionality.
I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.
Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.
The add-ons https://www.booking-wp-plugin.com/add-ons/ are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.
Before making a purchase, we recommend checking out our demos or trying the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #301025 so we can look into this matter for you.
Many thanks,
Richel
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I have send a support request with the attachment that you seek. Please deregister my bookly licence with the domain it is tie up as the domain is not in use.
Hello,
Thank you for your message.
The license has been detached.
Thanks!
Yulia
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hola, he comprado este plugin por que se podia hacer pagos vinculados y tambien asociar a google calendar. Veo que necesito comprar aun mas complementos para poder hacer todo esto. Es una locura. quiero la devolucion del producto, no me sirve y la documentacion que dais de informacion no es verdad.
Hi there.
Sorry if the experience isn’t on par with expectations.
Nevertheless, we’re quite explicit with what constitutes as default configuration of Bookly PRO and what are add-ons in CodeCanyon (Envato Market): https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091?ref=ladela. The default configuration of Bookly Pro includes the following: Fully-customizable booking form that can be used on any device: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form Filterable, sortable, and searchable booking list that you can print or export to CSV: https://support.booking-wp-plugin.com/hc/en-us/articles/212973145-Keep-Track-and-Edit-Appointments Unlimited number of Staff Members with individual working schedules, prices, and the ability to manage their profiles and online booking calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212177569 Unlimited number of Services which you can group into categories and set unique colors for easier viewing in Bookly Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212176289-Services Importable and exportable customer base with unlimited clients list which displays payments stats and internal notes about the client: https://support.booking-wp-plugin.com/hc/en-us/articles/212978685-Customer-List Various templates for customizable Email and SMS notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Two types of synchronization modes (One-way and Two-way front-end only) between Bookly Calendar and Google Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/203572552-Google-Calendar-Sync Built-in analytics with booking statistics: https://support.booking-wp-plugin.com/hc/en-us/articles/360002160553-Analyze-your-business-statistics-Bookly-Analytics- Offline payment (cash on arrival) WooCommerce compatibility: https://bit.ly/3Jvdz5P Multi-language support – 12 languages included: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML Six months of 24/7 online customer support (from the date of purchase): https://support.booking-wp-plugin.com/hc/en-us/articles/4898431917714-Customer-Support Integration with Zoom, Google Meet, and Jitsi Meet: https://support.booking-wp-plugin.com/hc/en-us/articles/360013355499-Online-Meetings-Zoom-
You’ll find the list of the various Bookly add-ons here: https://www.booking-wp-plugin.com/add-ons/ which you can purchase in addition to the default Bookly PRO for more advanced functionality.
However, may I ask what isn’t working for you, please? Perhaps we can have a look into it and sort it out for you.
Otherwise, please check the following links regarding the refund procedure: - https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work-#how-do-i-request-a-refund - https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #300911 so the Support Team can look into this matter for you.
Click Here To Get Bookly Support
Many thanks,
Richel
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Hi we would like to dissociate and transfer our bookly license from the old domain to the new domain, could you please proceed for us. Many thanks.
Hi there.
Thanks for your message.
Please create a support ticket using the link below and mention Ticket #300834 so the Support Team can help you sort this out.
Click Here To Get Bookly Support
Many thanks,
Richel
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Hello,
Pre-sale question.
Its possible to use woocommerce payments for booking payments? I need to choose custom gateway in my country.
Best regards
Hi there.
Thanks for your message.
If your local services support WooCommerce, it should work with Bookly.
Please note that the purpose of the WooCommerce integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce). If you enable this integration, WooCommerce will add the Bookly items to an already existing WooCommerce cart, which means that your customers will be re-directed away from your site to the WooCommerce cart after the details step. Payment features/options from Bookly will be disabled including the “Service paid locally” option, and they can purchase items from Bookly and WooCommerce in one session. So even if you use this integration, the booking process is maintained, and you’ll sell services from Bookly, not WooCommerce products.
To set this integration, you’ll need “fake” products and set any price for the “fake” products since the final/total price will be taken from Bookly services and other attributes from WooCommerce will be ignored. The “fake” products will serve as the “bridge” between Bookly and WooCommerce which means you can assign a WooCommerce product for each service separately, hence, there will be multiple products in the WooCommerce cart at the time of checkout. We advise hiding the “fake” product from WooCommerce as you won’t be selling the “fake” products to avoid confusing customers. To hide the “fake” products, you need to find (in the right part) the catalog visibility option and set it to hide: https://i.imgur.com/wyIQROe.png.
For more details, please check out this article: https://bit.ly/3Jvdz5P.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention icket #300768 so we can look into this matter for you.
Many thanks,
Richel
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High rating = More sales = More functions and flexibility
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I contacted by email and asked an urgent pre-sale question and did not receive an answer. I need an answer today because if it works out I will purchase immediately. I signed up for sandbox and found it complicated, and I couldn’t figure it out even after searching the info pages! See a detailed email I sent request (300672) Can you check and reply to me immediately?
Hello,
Thank you for your message.
We have responded to Ticket #300669. Please respond to Ticket #300669 instead of #300672 to avoid confusion.
Thanks!
Yulia
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Hello,
I have a pre-sale questions:
1- I would like to have a service pre-selected in the form. Does the plugin support that. The reason is because at this stage i just have 1 service.
2- can we hide the category field and the staff field from the plugin settings? i know that this is feasible with CSS, but it would be better if we can do it from the settings.
thank you. Joey
Hi Joey.
Thanks for your message.
It is possible to preselect staff members and services.
Regarding hiding category and staff field, yes. this is possible by pre-defining and hiding fields when publishing the booking form.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #300656 so we can look into this matter for you.
Many thanks,
Richel
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Dear Bookly Pro Support Team,
I hope this message finds you well.
I am currently developing a platform that will serve multiple vendors, each managing their own services, appointments, and staff independently. I am considering using Bookly Pro for this project and would like to inquire about the feasibility and best practices for configuring Bookly Pro to support a multi-vendor environment.
Specifically, I have the following question:
Is it possible to configure Bookly Pro to allow multiple vendors to manage their own services, appointments, and staff independently within a single WordPress installation? If so, what are the recommended steps or plugins/extensions to achieve this?
Thank you for your time and assistance.
Hi there.
Thanks for your message.
As Bookly Pro is installed on the WordPress website, the admin panel is one and there is no option to separate it for the vendors.
Perhaps you will need to set up a WordPress Multisite environment that allows you to run and manage multiple WordPress sites or blogs from a single WordPress installation. But please note that in this case, you will need to use the Bookly Multisite Add-on as well: https://codecanyon.net/item/bookly-multisite-addon/13903524. It allows you to use the same copy of Bookly on multiple websites with each site of your network will have its own database that doesn’t interact in any way. Thus, each site has its own set of staff members, services, and settings that do not overlap. Payments go to each site in the network, not to the network admin. So you will need to provide a separate purchase code for the Bookly plugins for each new site you add in the future.
Otherwise, please check if the Bookly Staff Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on will work. It allows your providers/staff members/employees to manage their bookings, own calendar, view, and update details, manage services (create appointments), prices, schedule, days off, and special days (if installed), as well as export their calendar information into a CSV file without access to the WordPress admin panel. However, please note that the creation of services is, at this time, possible in the back end through admin only.
I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.
Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.
The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Staff Cabinet Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.
Before making a purchase, we recommend checking out our demo: https://booking-wp-plugin.com/demo/staff-cabinet/
Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #300636 so we can look into this matter for you.
Many thanks,
Richel
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Hi
i have purchased the Bookly Pro but WP is not allowing me to enter the purchase code and it is saying its illegal? what is going on?
Hi there.
Thanks for your message.
Please create a support ticket using the link below and mention Ticket #300581 so the Support Team can look into this matter for you.
Click Here To Get Bookly Support
Many thanks,
Richel
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Hello, I am installing bookly pro on my wordpress site following the steps as indicated, when I click Purchase Code to activate the license it tells me Sorry, you are not allowed to access this page.
Hello,
Thank you for your message.
Please follow the link below to create a support ticket so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Yulia
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Hello, We have a question:
We have a salon manager and we would like him to see only the booking agenda of the day to send customers to the right master. We do not want him to see the past or future bookings and we do not want him to add or delete any appointment. Could you please let me know how we can do this please?
Thank you in advance
Hi there.
Thanks for your question.
If you give your staff members access to WordPress Dashboard with either Contributor, Author, or Editor role then the staff member can only view and edit appointments in the calendar (as well as, if allowed, edit their info as a staff member) that belong to that corresponding staff member associated with that WordPress user. The permissions based on the level of access are as follows:
Subscriber – doesn’t see actual data values in any of the dashboard sections; Contributor, Author, or Editor – can only view and edit appointments in the calendar that belong to the staff member associated with that WordPress user. Can also edit their info as a staff member; Admin – full access to WP Dashboard; Bookly Supervisor – your staff under this role will manage Calendar, Appointments, Profile, Customers, and Payments menus; Bookly Administrator – full access to Bookly.
Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/212973745-Access-to-WP-Dashboard-for-Staff for more details.
If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #300236 so the Support Team can look into this matter for you.
Click Here To Get Bookly Support
Many thanks,
Richel
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I keep getting “No time is available for selected criteria.” when trying to book a service.
Hello,
Thank you for your message.
Please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Yulia
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Hello, the pro add on is installed and activated. Services are set up but on the booking page user cannot select any service.
Hello,
Thank you for your message.
Please make sure that all services and staff members are Public and each service is assigned to at least one staff member.
Thanks!
Yulia
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Hello, i posted by e-mail a support request 3 days ago, but i got no answer yet, please is urgent!
Hello,
Thank you for your message.
We have not received an email from you. Please follow the link below to create a support ticket or let me know the ticket# of your previous request
Click Here To Get Bookly Support
Thanks!
Yulia
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why are the plugins so expensive then with the addons vat and tax your talking $110 for pro then addons $60 each there 10-20 collectively its about $1000 for it i pay for this plugin from another site added money to the cloud service and now cant access any of my credits loosing appointment and more i have a large following on social media live streaming and own numerous site and i think i may make a vid showing all this and how you stole my money because someone else was selling your plugin your support even intruded on my server which is so wrong
and illegal
cURL error 35: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to cloud.bookly.pro:443
Hello. The Bookly Cloud section should now be working properly. There was a temporary technical issue with the server connection. Please check and let us know if everything is functioning as expected. We apologize for any inconvenience caused.
Best regards, Bookly Team
Hi, I want some info before i buy plugin, does plugin allow to set it up in a way that user can select multiple days ? Same as hotel/apartment bookings ? I am testing free version but can’t find configuration for that and also not possible on form.
Thank you.
Hi there.
Thanks for your message.
You should be able to set the rooms as dummy/placeholder staff member. Each of the staff members will have their own schedule. The system will offer the schedule of the selected room (staff member) in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available.
For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are set to provide this service.
However, there are available add-ons designed to offer versatility to accomplish preferred features in different scenarios.
Regarding booking for multiple days, please check if either the Bookly Multiply Appointments Add-on or the Bookly Custom Duration Add-on will work for this requirement.
The Bookly Multiply Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/210138469-Multiply-Appointments-Add-on lets your clients determine the length of their appointments by booking several identical services in consecutive appointments and can be used for time-flexible services or bookings by managers for several people in a row.
Whereas the Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on allows you to create services with flexible duration so your customers while booking an appointment will be able to choose its length from the predefined options and the price will be adjusted respectively. This will be created as a single service in the Calendar. Kindly note that the Bookly Custom Duration add-on is not compatible with any of the add-ons below. Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on Bookly Compound Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360001642033-Compound-Services-Add-on Bookly Collaborative Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on
I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.
The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Multiply Appointments Add-on and Bookly Custom Duration Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.
Before making a purchase, we recommend checking out our demos: https://booking-wp-plugin.com/demo/multiply/ https://www.booking-wp-plugin.com/demo/custom-duration/Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #299936 so we can look into this matter for you.
Many thanks,
Richel
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Hello, I downloaded Bookly free version to test and it looks good but I noticed when customers are booking at appointment they are able to book appointments for the same day or even the same hour of the same day. Is there a way to make it so that customers can’t book appointments the same day? Is this extra feature to disable same day appointments available in Pro version?
Hello,
Thank you for your message.
Yes, this feature is available with the Pro version: Minimum time requirement prior to booking (in Settings > General).
Thanks!
Yulia
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do you have saas version?
Hi there.
Thanks for your message.
Please note that you will need a separate license for each domain. So, you are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product can be distributed for Free. For example, you have a domain mydomain.com and have the following subdomains: subdomain1.mydomain.com, subdomain2.mydomain.com, subdomain3.mydomain.com, and so on. All of these have the same domain then you’ll need one license. However, if it’s different domains, you’ll need a new license for each domain where you want to use Bookly.
Just to clarify please, is this an intermediary business wherein you are providing a website as a platform where users can sell their services, please? Or are you creating different websites individually for each provider?
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #299712 so we can look into this matter for you.
Many thanks,
Richel
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High rating = More sales = More functions and flexibility
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