Hi Kite-Media

Thank you for choosing Filter Everything PRO.

You can create a category named “All” and apply it to all of your products, so when you click on it, it will display all of the products. But if you uncheck all filter terms from categories, it will show all posts, so not sure if you need this “All” filter term in your categories as it will only apply one more line in the query to the database.

Best Regards,
- Victor

Thanks for the response. For the sake of management moving forward I want to avoid creating a new “All” category. While you’re right that I don’t necessarily “need” the “All” Filter term, this is what my client wants so that it’s super clear to users.

Unfortunately, there is no other way to do it. You can try to use templates overriding – https://filtereverything.pro/resources/templates-overriding/ in order to add some custom functionality that will add “All” options.

Best Regards,
- Victor

This is the same issue, as you can see it is saying “Call to undefined function FilterEverything\Filter\Pro\Api\curl_init()” – https://www.php.net/manual/en/function.curl-init.php

It is undefined because this module is still not turned on. You have multiple PHP versions there and profiles.

Maybe there are some general settings on the hosting, in any case, we really recommend contacting hosting support. We had such situations previously, and hosting support helped every time to provide information to their clients how it can be turned on.

Best Regards,
- Victor

If you can please make responses in the same comment thread so it won’t be confusing for us (yes, it is possible here). It will be easier to provide support as we check one come thread what was the initial issue.

So now you need to turn on the CURL module in the PHP settings. More likely, you can find it under the “EasyApache 4” -> Customize your profile -> PHP Extensions -> search for curl and turn it on. We are not exactly sure as each cPanel has its own settings. And we do not want to play with it as we do not know how you set it all up. To not bring any harm, if you are not sure how you can enable it, please contact your hosting support and ask for information on how you can turn on the curl module in the PHP settings on your server.

After this module is turned on, you can go to the WP Dashboard -> Plugins -> And activate the Filter Everything PRO.

Best Regards,
- Victor

Hi youngbossdigital

We have completely removed the free version of the plugin and fully deleted the filter data, in order to install the PRO version absolutely clean.

But unfortunately, the issue was not connected to it. Also, we cannot log in with the FTP credentials, as there is something wrong, more likely the password is not correct. So the site right now with a fatal error.

Please ask your hosting support to enable CURL in PHP and this error will disappear. This is your issue.

Best Regards,
- Victor

Hi SteffenGeorgi

Thank you for your interest in the Filter Everything plugin.

Yes, this is possible with the PRO version of the plugin. The Free version has a limitation to display only one filter widget. In the PRO version, you can display multiple filter sets on the page, for example, if you have 3 filter sets, you need to place 3 filter widget widgets or shortcodes to display them on the page.

Best Regards,
- Victor

Hi divyampatwari22

Thank you for choosing Filter Everything PRO.

1) The search won’t show widgets, you need to go to the WORDPRESS section in the Elementor, and there will be a Filter Everything – filter widget.

2) Go to the pages, and check what page is this, it can be a home page, a shop page, a blog page, and so on. In this case, you need to set it as “Common WordPress pages + Shop page or Homepage, etc.

Also, we’d recommend checking the Quick Start guide – https://filtereverything.pro/resources/quick-start/

Best Regards,
- Victor

Hi geoffreyb13

1) Please check it with the browser inspecting tool to understand why there is this margin or padding appearing. More likely it some custom styles.

In order to hide the selected terms you can use this in the filters -> settings -> experimental -> custom css

.wpc-filter-collapsible.wpc-closed .wpc-filter-selected-values {
display: none;
}

2) Those things aren’t meant to be crawlable, or else you will have multiple crawling bots on your site and overload your server with those requests. You can find such messages on any site online.

Best Regards,
- Victor

Hi Victor, thanks for the feedback. The CSS makes the selection invisible (none), but it still makes the dropdown box shift down as more options are selected. I have tried adjusting the CSS in inspect chrome but nothing can remove the padding from the selection. For the sort widget I will share staging details tomorrow. Many thanks

Hi geoffreyb13

For all of the custom styles please use the browser inspect tool to find the needed elements and their classes in order to use them for custom CSS, and to check what is still making that space so you can remove it.

“I have tried adjusting the CSS in inspecting chrome but nothing can remove the padding from the selection.” As far as it is related to the CSS there’s nothing that cannot be done with the browser tools. For example, you can check this site, and do whatever you want – https://prnt.sc/Qqj2woFpWArM you can see the exact classes that those elements have, and their specificity in order to rewrite them. You can change already applied styles, to see if this class is responsible for it or some with a higher specificity. With a bit of practice, you can make any changes on any sites, themes, plugins, etc. This is a general practice, not specific to our plugin.

Unfortunately, everything that’s connected with the custom styles is out of the scope of the support policy here on the CodeCanyon – https://prnt.sc/DhdYTJPYBkYu

Best Regards,
- Victor

Hi youngbossdigital

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please provide FTP access so that if a critical error occurs, we can disable the plugin to continue to investigate the cause.

Best Regards,
- Victor

Hi vanni2600

This looks like the issue in configuring the filters themselves or conflicts with URL prefixes. Also, there can be a conflict with third-party plugins on your site. Hard to say what exactly, as it would need to check it on the place.

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Good morning,

Thank you for your answers. Concerning potential conflicts it is not impossible but a while ago I especially deleted a very large quantity of extensions which were no longer useful to us. My old filters, which you can see here: https://www.leshautsplateaux.ch/categorie-produit/jeux-de-societe/ still work. If I put Âge 3, only games aged 3 are displayed. However, I doubt it would be such a conflict otherwise the previous ones would no longer work.

I tried to put the same filter that I just created for the product categories, with exactly the same parameters linked to the categories: the same problem persists, only the price works. I also just tried switching from list of labels to radio buttons, nothing changes.

On the other hand, I have just made a discovery which gives a new clue: I put an ACF filter, as before, in this new set of filters and it works. The problem therefore seems to come from the Attributes under WooCommerce. I use Taxonomy Filters => Product (WooCommerce taxonomy name). example : Product Auteur. If you want to try with ACF on the same page with WooCommerce attributes, I’ll give you the link: https://www.leshautsplateaux.ch/nouveautes/. The filter that works is the very last “Minimum Players”

We will see about the renewal of support, I cannot make this decision alone. If you can help me with these new elements that’s great, otherwise you can open a ticket in the meantime. If you need additional information let me know.

Hi nickyeager123

Thank you for choosing Filter Everything PRO.

No, there is no functionality to separate one category on multiple filters. Technically, you can apply two filter sets on one page, with the category filter, and use include/exclude functionality in order to leave only the needed terms. But they will work not like two separate filters.

You need a separate taxonomy for brands, or attributes if you are using WooCommerce. So you can create a separate filter from it.

Best Regards,
- Victor

Hi pps30ak

In order to make them indexable you need to create SEO Rules for the needed filters, more information on it you can get here – https://filtereverything.pro/resources/seo-rules/

As by default, all filtered pages are not indexed.

Best Regards,
- Victor

Hi shashikantatmakuri

Thank you for choosing Filter Everything PRO.

Everything about the mobile mode can be found here – https://filtereverything.pro/resources/mobile-devices-new-approach/ including the shortcode or a mobile button.

Also, here you can find all of the shortcodes – https://filtereverything.pro/resources/shortcodes/

So all you need to do is have an off-canvas container or modal, where you can place the shortcode of the filter widget, and in the filter set “Where to filter” choose the needed page where you want to display your filters.

Also, we’d recommend checking the Quick Start guide – https://filtereverything.pro/resources/quick-start/

Everything depends on what exactly you want to create.

Best Regards,
- Victor

Hi idave147

Thank you for choosing Filter Everything PRO.

If you are talking about manual order for filter terms, you can use the hook ‘wpc_terms_before_display’ – https://filtereverything.pro/resources/hooks/#terms-before-display-hook

In order to write a custom code with the needed sorting logic.

Best Regards,
- Victor

Is there a tutorial I could use to insert this code? Thank you.

Hi idave147

No, unfortunately, there is no tutorial on it, as this is the hook with the example of how you can use it. The rest will require custom coding for the needed sorting logic that will fit your case.

Best Regards,
- Victor

Thank you Victor – I have sent the details as requested.

We have checked the site, and if you go to the Plugins and deactivate the “Relevanssi” search plugin, then everything is working correctly. Seems like it is using incompatible algorithms.

Best Regards,
- Victor

Ah, you’re right. Thank you so much!

Hi jonathonrietz86

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Also, we’d recommend using incognito mode to ensure it will be logged in with the correct account.

Best Regards,
- Victor

Hi ebizuk

Well, those tags work with the SEO rules. So by default, the filtered pages are noindex, nofollow. So you can create the needed SEO Rules.

But if you want to add some different logic to it, we’d recommend checking pro/SeoFrontend.php and src/Plugin.php in order to understand how it is working and write your own custom code to change it.

Best Regards,
- Victor

Hi Victor

I can see the code is added in SeoFrontend.php with this line:

add_action( ‘wp_head’, array( $this, ‘filtersWpHead’ ), 1 );

I’ve tried adding the follwoing to my plugin file:

add_action( ‘init’, ‘remove_plugin_filter_action’ ); function remove_plugin_filter_action() { // Use remove_action to remove the specific action. remove_action( ‘wp_head’, array( ‘SeoFrontend’, ‘filtersWpHead’ ), 1 ); }

But it doesn’t remove it. Is this some thing you could help with with additional support?

Thanks

Unfortunately, we do not work with custom codes and do not debug them following the support policies. We can only provide information about the functionality of the plugin and general information about where you can find the code you need.

If you have any difficulties with writing code for the required functionality, we recommend hiring a developer to do it for you using platforms such as Upwork.

We’d love to help you personally, but unfortunately, we physically don’t have time for such customization.

Best Regards,
- Victor

credentials sent

I forgot to send the page in question about the filters. domain/categoria-produto/tomadas-de-forca/

Hi samucavirtualite

We have checked the site, and there could be two reasons for this:

1) Some conflict with third-party plugins or theme, so we’d recommend turning off plugins one by one and using the default WP theme in order to check it all.

2) Also, it can be an issue with custom fields so we’d recommend checking the database if there are needed data applied to your posts. Also, please check this ACF doc page – https://filtereverything.pro/resources/acf/#important in order to see typical issues with it.

Best Regards,
- Victor

Im sorry….I refused the cookies for retrieving the keys. I have found them and it works again. Thanks!

Hi jeroenbos

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi Nugscree

Thank you for choosing Filter Everything PRO.

Unfortunately, there is no such functionality in the plugin in order to make it work as you need.

This can be made only by some custom code, which will extend it in order to make it work.

Best Regards,
- Victor

Hi Klara

The answer was provided via email.

Best Regards,
- Victor