16259 comments found.
When you add a product, the pictures are not displayed. Empty squares instead of product pictures. Scrin- https://www.upload.ee/files/16862948/______________2024-07-15_202309.png.html
Go to the root directory of the project and give the proper permission (orbital value should be 755) to the uploads directory in the public directory recursively. Hopefully, your problem will be solved, if you don’t know how to do it, please ask your server provider.
Hello,
I have recieved mail
””We’ve detected that your apps are targeting an old version of Android. To provide users with a safe and secure experience, Google Play requires all apps to meet target API level requirements before Aug 31, 2024.”“
Please update the source code.
Thanks
Hello there, Yes. We are working on it. Don’t worry.
Please, let sellers also have access to classified ads listing.
Hello Sholems, we will think about it. Thanks.
I was able to install and setup my script including data import. I just wish if there could be option for buyers of digital products to access download link from an external storage after a successful payment payment.
Can this option be implement? I don’t want to upload digital products files on the my local server.
Thanks.
Hello there, This option is not possible to implement with the CMS. Thanks.
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Dear Team,
I am facing issue when adding any product,
The unit price must be greater than 0 Discount should be less than unit price
In Unit i put Pc, and discount is 0 but its not saved showing above error message, what i can do ?
You need to add a unit price more than 0. Please try again.
Hello 1- Is it possible to wholesale in the system? 2- Is it possible to choose the desired font for the admin? Thank you
Hello there. Yes. There is a separate addon called Active E-commerce Wholesale Addon. https://codecanyon.net/item/active-ecommerce-wholesale-bb-addon/34332992
2. You need to add from source code level to get desire font.
Hello Sir/Madam, When is the next update coming?
Hello there, Within this week a new update will be released.
What is the specific folder or file to change the permissions so that I can upload images? Could you please provide the exact path?
Go to the root directory of the project and give the proper permission (orbital value should be 755) to the uploads directory in the public directory recursively. Hopefully, your problem will be solved, if you don’t know how to do it, please ask your server provider.
Thank you very much, solved! Another question, where is the language file located? I am looking for it in the code files and I can’t find it. Regards.
Please send us a support ticket through the link http://support.activeitzone.com/ . Our team will assist you.
Hello ActiveITzone,
Thank you for the regular updates.
I’m having difficulty purchasing any products with my seller account. How can a seller buy products through their seller account?
Hello there, currently sellers can’t buy products. But we will implement the feature soon.
Can you please give time frame. I mean when it will be implemented. Thank you
Extremely sorry. We haven’t decided any time frame yet.
I can’t create system ️. This is your website error.
Demo import failed. Error 500. What about the issue
Please send us a support ticket. Our team will help you.
If you cannot set up stable operation of the activation service, then remove it altogether!!!
The activation link is perfectly working. Please check the documentation. We have explained everything in the documentation.
Why doesn’t Activation work? Your site https://activeitzone.com/activation/ I cannot activate the license! This is the first, second: Where can I get the “System Key”? the license file contains only Item Purchase Code.
The activation link is perfectly working. Please check the documentation about system key. We have explained everything in the documentation.
Please update my domain name and provide me with the system key.
we are import demo but image not show
Go to the root directory of the project and give the proper permission (orbital value should be 755) to the uploads directory in the public directory recursively.
Why doesn’t Activation work? Your site https://activeitzone.com/activation/ gives error 522 and I cannot activate the license! This is the first, second: Where can I get the “System Key”? the license file contains only Item Purchase Code.
The activation link is perfectly working. Please check the documentation about system key. We have explained everything in the documentation.
Any update on Dropshipping Add-on?
Hello there, Not yet.
For downloading digital products, can you do so that we can download several product files because when the size exceeds 150 MB, the server cannot download it so I am forced to divide the file into 3 parts but you can only download one file.
You can configure your server for big file uploads. Increase the maximum file upload size, and you will be able to upload large files.
I use active ecommerce script. Here Facebook login & Google login is not working. Is there any problem in the script? how can I solve this problem.
Hello there, Currently, there is no issue of Facebook login & Google logins. Please send us support ticket. Our team will check and assist you to solve your issue.
@willwillswill theres more than that! We found 12 issues on this checkout. I dont know @Author why did they released this. They should have tested it before releasing.
Hello Elvee001, Where did you send your findings? Please mention us and let us analysis your point of view. Thanks.
The findings is for our own debugging and testing purpose. No need to report because your support is useless,
May i really request for a chagelog that would really help us. During the last update, we did our testing and we did also some changes. A changelog would help us keep track on update without having your SCARY UPDATE
Edited codes do not cover the support policy. If there is any issue we have definitely fixed it already. We always include an update log in every update. https://tinyurl.com/2c9tbh7f https://tinyurl.com/258mwfms
@author i dont rely on your support, your support is very poor.
I was suggesting if you can make the update log more detailed that would help us keep track on your changes.
We sincerely apologize for the delay in responding; due to a national level problem, we were unable to communicate over the internet. That is why the delay occurred, and we apologize for any inconvenience this has caused.
As soon as possible our support teams will respond you.
How do customers withdraw money from the system?
Which money? Wallet money?
Wallet Balance of customers. After depositing money and want to withdraw some to the bank.
Wallate money can’t be withdrawn. Cusomer only can use that money.
pls reply my parcese code not work
What’s your ticket no?
