8948 comments found.
Hi again. Filtering shop page was working … and yet no don’t understand why. Still working in the EN version but not at all in the french one. page is https://staging2.esquipulas.fr/boutique/
Also, filtering attributes page was also working and yet not also example https://staging2.esquipulas.fr/attribut-produit/couleur/or/ -> no filter while have filter set on attributes pages (by the way you help me with these pages).
Help welcome because a little bit lost there 
Hi esquipulas
We have checked the site, and changed the query in the filter set here – https://prnt.sc/3r5bkM3ZL16o and on this page, everything is working again – https://staging2.esquipulas.fr/boutique/
You can check other filter sets and check if the correct query is chosen, it can be different and you have them quite a lot on your pages. Do not forget to hit the update button when you change the query.
Best Regards,
- Victor
Hi Victor thanks for that. True I have a lot of pages. Appreciate your help and will surely renew support at the moment to do it. Not very comfortable with the huge list of queries.
Hi esquipulas
Yeah, the amount of queries depends a lot on the page builder that you are using or page templates, and amount of other plugins with their functionality which can add galleries, and so on, and each of those things could take more than one query.
Best Regards,
- Victor
Hi, we setup a filter for WooCommerce products to check if they are in promotion. We did this by checking the _sale_price meta key with Custom Field Exists.
What we notice right now: that doesn’t take account of the start & end date of the promotion. So products that will be in promotion with start date next month, will be displayed by the filter, although they are not in promotion yet. How can we solve this?
Thanks Thomas
Hi webmaster492
No, unfortunately, right now it is not taking this data into account. This is a very specific functionality we have in plans to make it work with such things, for future updates, but at the moment we do not even have any dates when it can be added.
Best Regards,
- Victor
Hello! I am using the FilterEverythig PRO plugin. My goal is allow front end users to filter custom post type results based on custom fields. Currently, on a test page, the filter is showing all of the options and the number of matching posts. However, when you select anything, no results are visible. The posts widget has a class of ”.hotSauceLoop”, and that is in the HTML id setting on the plugin. The shortcode is in the same container as the posts widget.
Here is a link to my test page: https://hotsaucecentral.com/test/I am thinking this has to do with the “prefix URL” section. My URLS are simply ”/hot-sauce/[Post Title]. I do not know what to enter into this field to bypass this. Each post is standalone and does not have variations.
Also, how does the sorting function work? I dont see settings for that in the widget, but the shortcode is in the documentation.
Hi christhompsonde
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have sent the credentials in a PM. Thank you for the quick response.
We have checked the site, and it looks like the issue is in your template. We have created a quick testing page with the loop grid and everything is working perfectly fine, you can test it here – https://hotsaucecentral.com/test-page-for-fe/
Also, we have added one custom field in order to test if ACF fields are set up correctly and it is working without any issues as well.
Best Regards,
- Victor
Great thank you so much. I have looked it over and I am not sure what I was missing. It is working on the reviews page now as intended. I have 2 follow up questions: 1) Is the page refresh normal when selecting a filter? 2) The documentation has a sorting widget, but I couldnt get that to work with the shortcode. Is that functionality separate from this plugin?
I did figure out the AJAX setup. I have the mobile filter showing up, but it is not appearing when you click on it. And I cant seem to figure out how to get the sorting shortcode to work without the Widgets functionality.
1) You can use AJAX functionality so it won’t refresh the page every time – https://filtereverything.pro/resources/ajax-instructions-only/
2) Yes, the sorting widget should be created in the widget area and configured there, and only then you can display it via shortcode – https://filtereverything.pro/resources/shortcodes/#sorting-widget
Best Regards,
- Victor
Thank you very much I got it all figured out. Found docs from Elementor to add the widgets back when using Hello Child theme. Got sorting, AJAX and filtering all working, mobile included. Thank you so much for the prompt responses! Great plugin!
Hi christhompsonde
We are glad to hear that everything is working now. You did a good job!
Best Regards,
- Victor
Hi,
I’m having an issue displaying a filter set.
I have a CPT (uitjes), and I’m using a shortcode to paste in the filter set onto my uitjes archive page. The posts are being displayed on the archive page via the loop grid.
You can see here from the screenshot of what my filter set settings are.
However no filters are being displayed on my archive page.
Any advice is appreciated.
Thanks
Hi kidsvakantiekorting
Unfortunately, we do not see any type of screenshots at all.
But if you have an archive page or singular page, in the “Where to filter” you should choose the taxonomy + name of the taxonomy or any taxonomy, or if this is a singular page, pages + name of the needed page.
Let us know if it helps you to display the filter on the needed page.
Best Regards,
- Victor
Hi,
Sorry, must be a formatting issue with the link. Here is the raw link:
https://drive.google.com/file/d/1xyuFt_12BYJtlsMCv1MBWkkWKERI0zUF/view?usp=sharingThanks
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, the link to the page where the filtering is not working.
Best Regards,
- Victor
Okay, sent now. Thanks.
We have checked the site, and the issue looks like in the template that you created. We placed another filter set on the page and it gets displayed, which means that there are second entity somewhere to display the filter widget and it is hidden.
So how it is working?
You have two entities to display the filter widget
1) hidden somewhere
2) displayed
When you apply one filter set to the archive page it is displayed in the hidden entity, when you apply another filter set it is displayed in the second entity which is visible.
Best Regards,
- Victor
Hi,
I had the filter set in an off-canvas widget in my appearances > widgets page, but I didn’t have the off-canvas widget displayed anywhere. Is it possible that was what was causing the conflict? I have removed the filter set from the off-canvas widget now.
I’ve tested the uitjes archive page out incognito mode and it’s much better now.
However, if I’m logged in and I go to my archive page it looks like this:
https://drive.google.com/file/d/1nc3HeOh3Denbe3FEM2OdNe1pA5NfbtGc/view?usp=sharingI understand this is because the test filter has a higher priority set?
Through incognito mode it looks as it should:
https://drive.google.com/file/d/1bDLSlQu2xDtrPzyXv2v8XQDNtJn9yvcy/view?usp=sharingHowever when I select binnen/buiten from the weer filter the results seem to revert back to the test filter:
https://drive.google.com/file/d/1aU7IfGqiiEC1ZXGWvGy1tmZ5OhmRa5Uv/view?usp=sharingThanks
We just simply removed the second filter set from the page and seems like everything is working well. What you saw was probably cache until you chose the filter it was going back to the filter set with higher priority.
Best Regards,
- Victor
Hi,
Works perfectly now. I appreciate the quick response!
Thanks
Hello!
Could you help me please.
Slider for range in the filter can be seen over my dropdown menu. I guess it’s something with z-index but im not sure.
Do you have any idea how can I fix this?
Thank you in advance.
Hi NicholasMora
Can you please send the link to the exact page with the issue so we can check it?
Best Regards,
- Victor
Hi there. Me again. More an advice than an issue : I want to hide the whole widget when filters are empties. I see you have the option “hide when empty” but it only hide filters, not the widget itself. How are you “recognizing” empty filter ? This could help me to write some extra code to hide also the widget. Thanks by advance for your help.
+ (sorry for the double message) : have a filter set on attributes pages [hide empty terms and hide empty filter]. Not working : see this page by example https://staging2.esquipulas.fr/etiquette-produit/dia-de-los-muertos/ on this tag I have no filter correspondance then the whole filter set appears.
Hi esquipulas
Do you mean hide the widget sidebar area? If yes, then we cannot help here, as the sidebar area is defined by your theme and templates. Our plugins have no influence on it.
The issue with the filter set placed on the tags can be that each tag page has a unique query, or that you have chosen the wrong query from the filter set in the “And what to filter?” dropdown.
We’d recommend here creating 3 filter sets, one for the shop page, one for product categories, and one for product tags.
Best Regards,
- Victor
Hi Victor thanks for answer. Was not clear : my cuestion is about the way to technically recognize empty filter : is it a query result ? something else ?
About the tags filter set ok I understand but how to recognize the right query because the list you provide is not so … precise 
Thanks !
Eric
You can check the FiltersWidget.php file and study it carefully in order to understand how it works, it is in the \wp-content\plugins\filter-everything-pro\src\Admin\Widgets\FiltersWidget.php
Unfortunately, queries do not have extra data in order to get it to understand which one is responsible for what. So you need to just test it one by one. Choose one query hit update go to the page with filters refresh it and test if it is filtering.
Best Regards,
- Victor
OK thanks. Will open other request now.
Ive followed all the install steps but i get the message ‘filter everything – no one filter set is related to this page’ in the section of the page where its meant to appear.
Im using Divi and added the shortcode to a code module.
Hi evan389
Thank you for choosing Filter Everything PRO.
Please send a screenshot of what you have chosen in the “Where to filter” (where you should specify on which page the filter set will be applied) and also, please send the link to the page where you want to display it so we can check it all.
Best Regards,
- Victor
Hi, I am using Filter Everything in combination with CPT UI. Unfortunately the numeric slider can not be selected. What can I do to make it work? Thanks in advance!
Hi alexbarros31
You need to create a range slider filter either by the “Custom Field Numeric” or if it is a numerical taxonomy from the “Taxonomy Numeric” – https://prnt.sc/LInLbG4UTcMK
Best Regards,
- Victor
Hi! Is it possible to use this plugin to filter Woocommerce products by attributes (not varations, only attributes)? Another question: is it possible to refund if your plugin does not fit my needs after testing?
Hi gustavo214
Thank you for your interest in the Filter Everything plugin.
Absolutely, you can filter by the attributes you can create in the Products -> Attributes and apply them to your products. Variations are made from different attributes basically and can be also filtered. So you can filter singular products by the attributes without any issues.
As to the refunds, we are following the CodeCanyon refund policies.
Best Regards,
- Victor
Hello. Can you please provide the CSS for the ajax loader so that I may edit its position? (Currently displayed behind posts and scrolls up and down with the page.) Many thanks!
Hi autelbill
You can find it in the plugin CSS file – https://prnt.sc/SXKzyQIr9OBB assets/css/filter-everything.css and search for a “spinner”
More likely that the issue appears because of the template styles, with higher index values pushing it behind post elements. Also please check console for any errors.
Best Regards,
- Victor
Problem description: We have created filters and products. The filter sees the properties. However, the filter always shows 0 as the number of results. We cannot find the error.
We use Divi Theme, we have deactivated the cache plug-in. (login was sent in direct message)
Hi Wegfindung
Thank you for choosing Filter Everything PRO.
Update, we found the credentials that you have sent.
Best Regards,
- Victor
We have checked the site and the issue in how you applied the attributes to your products, you have added them as custom attributes, and not the ones that you created from Products -> Attributes – https://prnt.sc/6anWhFGey3n7 so we added your one product the correct attribute, and everything is working as it should – https://prnt.sc/7O32HHSrbfkB
Also, you have this plugin – https://prnt.sc/4-g4vKxWkLqe it is causing an issue so the filter set cannot be deleted, so if you deactivate it it can normally delete the filters inside the filter set.
Best Regards,
- Victor
Can I have the filter on the product landing page? Also how do I get the filter on the catagory and tag pages?
Hi wftreptow
If the landing page is set as a home page, you can place a filter set on it by choosing in the “Where to filter” dropdown – “common WordPress pages + Homepage”, or in some cases “Pages + name of the page”.
Same with the product categories, but you should place it on the product category + needed category or any category option. Same with tags.
Best Regards,
- Victor
I have the homepage running the main filter to filter the “products” on the results page it filters everything. I would love the filters to show up the “product pages too.
https://theshopkeys.com/law/Can you please specify, do you mean by it, that you want to display on those pages – https://prnt.sc/5T94oNtwrTeF
Best Regards,
- Victor
yes.
Add a widget area or shortcode with our filter widget to the singular product template and place a filter set like this – https://prnt.sc/uE3HsNuEUxxy the example was for Woo products, but you can use your CPT name pages.
Best Regards,
- Victor
I created the filters. I would like to set Onsale filters, filters based on the quantity available in stock, and filters based on whether it is manage stock or not. How should I do this?
Then I would like to know if it is possible to change the filter label names Ex. Outofstock to Krafghenbur.
Hi vamadivani
You can find the Woo meta keys in the right area when you are editing a filter set – https://prnt.sc/_ATZf5WdCykx with a brief explanation of what they are responsible for.
Also, for the needed filters (the ones that are used for variables) if you have variable products, you need to use from “more options” the option named “Use for variations”
Those labes can be translated to the needed language with the help of Loco Translate plugin.
Best Regards,
- Victor
Hi, can you please have a look on https://family-fundus.de/shop/ (you have the credentials for familienfundus.de) and tell me whether AJAX is running or not (and how I can find out)? I used the HTML ID #tm-main in bith the setting and the filter set. If it´s not running: Is #tm-main the correct ID? What else do I have to do in order to get it running? If AJAX is already running: Why is it so slow? It appears to have no difference to not having activated AJAX. Thanks for any help!
Hi jens151
We have added it with the help of your theme builder that you are using on your site custom class and specified it in the filter set for the shop page.
Best Regards,
- Victor
Great, thanks, Victor! It seems to work now on desktop, but not on mobile. Can you tell me, where exactly you have added .ajax-update-container-fe so that I can find and maybe adapt it? Thanks!
On the element that is responsible for showing your products. But the issue here is that you placed the pagination outside and it should be in the container that is not connected with the filters. Right now it is like this – https://prnt.sc/3lHdPwZZCxb3
Please follow the instructions from the documentation – https://filtereverything.pro/resources/ajax-instructions-only/
In mobile it is working as well, you do not need to pecify to desktop and mobile.
Best Regards,
- Victor
OK, fully understood now! Thanks!
Hi Victor, would you please have a look at the settings of the template at https://family-fundus.de/wp-admin/admin-ajax.php?action=kernel&p=customizer&site=https%3A%2F%2Ffamily-fundus.de%2Fkategorie%2Fschatzsuche%2F ? This works on https://family-fundus.de/kategorie/schatzsuche/, but for some reason the filters don´t work any more after we have made some changes in the grid. But we made sure that the class ajax-update-container-fe is still on the correct position. Can you see the mistake and fix it? You still have access with the user filtereverything Thanks! Jens
Hi Jens
Yes, absolutely, the issue is that you have unique queries on each category page – https://prnt.sc/GZ8eE-jCixdt not sure what type of change you did, but now there is no main query that was displaying all of the products as it was previously. So you need to create a separate filter set for each category page (“Any Category page” will not work now), by choosing the correct query in the “And what to filter”.
Best Regards,
- Victor
Hmh, in the template https://family-fundus.de/wp-admin/admin-ajax.php?action=kernel&p=customizer&site=https%3A%2F%2Ffamily-fundus.de%2Fshop%2F it´s the setup before (works on https://family-fundus.de/shop/). In the other template we changed one thing: the grid “mustergrid-produkte” was replaced by the new grid “kategorie-listenansicht@m” or “kategorie-listenansicht@s”. So actually it should still be working, but doesn´t?!
As you see, each page now has a unique custom query on each page that displays your posts, in order to make it work you need to create a filter set for each page.
Best Regards,
- Victor
Hello Filter Pro team,
On mobile the filter button appear on every pages, even the pages without the filter content. I don’t know how to hide it on the other pages.
Thanks !
Hi alineo
Yes, please check this page – https://filtereverything.pro/resources/mobile-devices-new-approach/
And under the “The mobile button is visible on all pages” will be an instruction on how you can fix it.
Best Regards,
- Victor
Thank you ! perfect
Thanks
Hi dear, I just purchased a plugin.
I want to add all attributes, i have them more than 1000. Anyway to do it in bulk? or for example do add custom fields for all attributes?
Hi hermesx
Thank you for choosing Filter Everything PRO.
Unfortunately, the automatically creating filter from all of the attributes is only in the plans, it is not in the plugin functionality yet. We do not have the exact dates when it will released at the moment. But it will be added eventually. As for now, the only way is to create them manually.
Best Regards,
- Victor
Hi, I need your help with category filtering: https://www.zlataihla.eu/shop/kategoria-kusovy-bytovy-textil/. My problem is that if I want to show products from selected subcategories, all products from the parent category are shown. If I am using the AND method, the counter shows 0 for every subcategory that was not checked.
I need filtering to work like the categories on the demo page: https://preview.codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/full_screen_preview/31634508
Hi WebandgoMacsi
Thank you for choosing Filter Everything PRO.
The only way is to use “AND” logic here. If you are using “OR” logic, then you need to choose only subcategories if you choose both sub and parent category it will display everything from the parent category. Only the “AND” logic will help here to choose a parent category and then sub one in order to show the correct items.
It cannot work like OR for parent categories and AND for subcategories.
Best Regards,
- Victor
Hi, thank you for the advice. The only thing I cannot solve is the quantity in brackets. There are two main categories. If I select a main category, then every product has 0 quantity in the other category. Please open the URL: https://www.zlataihla.eu/kategoria/kusovy-bytovy-textil/kategoria-dekoracne-obliecky-na-vankuse/
If you mean that those categories are empty – https://prnt.sc/W_ebfBhCW2E_ on this category page – https://www.zlataihla.eu/kategoria/kusovy-bytovy-textil/kategoria-dekoracne-obliecky-na-vankuse/ do they have any products that are displayed there which have applied on the any of the empty categories?
Best Regards,
- Victor
Hello,
My client has an online store where we need to display variations in the product list. This plugin does an excellent job, but unfortunately, your wonderful plugin is not listed among the compatible ones, and indeed, it does not work
Do you have a fix or are you planning to make it compatible with this extension?
Hi luniverslux
Yes, unfortunately, there are issues with such plugins that display each variation as a singular product. And there is not much that can be done in order to show it all correctly. We do not know any plugins that would work normally with it. Our recommendations here either use singular products, or default variations as they are in Woo. Instead of converting variations into singular ones. As you might also notice, there are no filtering plugins in the compatibility list only one which is included with the theme.
Best Regards,
- Victor
Hello,
I bought the Pro version. The filter looks normal within the page, but I can’t see the results even if I choose the option.
I sent that page link to PM.
Please check the message.
Hi gloim5646
Thank you for choosing Filter Everything PRO.
The filtering plugin filters posts that are displayed on the page, it is not displaying the products on the page. The posts should be displayed with the WP_Querry, for example, the Elementor loop grid, archive pages, Woo shop page, all of them using WP_Query in order to display the needed posts.
Best Regards,
- Victor
I created a filter for Categories. In the filter dropdown, is there a way to order the categories listed in alphabetical order? Right now it’s random.
I don’t want to code a custom list since the client will add new categories over time.
Thanks, Michelle
Hi Michelle
Thank you for choosing Filter Everything PRO.
Go to the filter set, locate the needed filter, and click the “more option” From there choose the needed sorting order – https://prnt.sc/jr0hpBJTQQeM
Best Regards,
- Victor
THANK YOU!
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