Hi there.

Thanks for your message.

You should be able to set the cars as dummy/placeholder staff member. Each of the staff members will have their own schedule. The system will offer the schedule of the selected car (staff member) in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available.

For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are set to provide this service.

However, there are available add-ons designed to offer versatility to accomplish preferred features in different scenarios.

For Square payments, please check this link https://support.booking-wp-plugin.com/hc/en-us/articles/8608354151698-Square-Payments.

For discounts for multiple bookings, please check if the Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on will work with this requirement. It allows you to offer package deals for your client’s favorite services as well as add an optional discount on packages. So you will need to create a simple service for the price of the packages then your client will have to book their first appointment right away in the front-end booking form. And then you assign the packages in the back-end so your customers can book the rest of the package services later as long as they’re booked within the set validity period. Currently, the default Bookly booking form doesn’t support the booking of packages by your customers on the front end. However, the new Bookly search form is fully compatible with the packages feature – your clients can book the package (https://www.booking-wp-plugin.com/bookly-pro-v5-0/) of services like standard services. See how it works on our free live demo (https://www.booking-wp-plugin.com/demo/packages/book-a-package/).

The workaround, if you use the default Bookly booking form (https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form), is to give the customers’ user accounts so that when they’re logged in, they can see a list of purchased packages with expiration dates, details, and the ability to schedule the rest of the package services. Please check this article for online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients.

Kindly note that the packages don’t work and are incompatible with the following add-ons. 1. Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on 2. Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

However, if you have both the Bookly Packages Add-on and Bookly Group Booking Add-on installed, your customers can still book the simple services with the group booking capacity. But the services in the package can only be booked by a single person.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Packages Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demo: https://www.booking-wp-plugin.com/demo/packages/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #298258 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi there.

Thanks for your message.

Although Bookly has the ‘Create WordPress user account for customers’ feature wherein when enabled it creates WordPress user accounts for all new customers, it isn’t a registration form. Perhaps the following add-ons will suffice as a workaround.

Bookly Customer Information Add-on Bookly Tasks Add-on Bookly Customer Groups Add-on Bookly Packages Add-on

The Bookly Customer Information Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360001696154-Custom-data-in-client-s-profile-Customer-Information-Add-on- allows you to extend a customer profile with additional data about the client which gives you the option to create various types of custom fields with different questions, collect the required information, and will be available right in the Customers section in Bookly. The ‘Ask once’ setting allows you to display custom questions once. So it won’t be displayed for clients who are authorized WordPress users during the next booking session. Hence, the ‘Create WordPress user account for customers’ in the “Bookly > Settings > Customers” section needs to be enabled so WordPress user accounts are created for all new customers. So you should be able to collect all pertinent data from the new customer.

With the Bookly Tasks Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013214654-How-to-skip-time-slot-selection-Tasks-Add-on-, you can allow customers to create tasks with no date and time selection and set up corresponding notifications so that one of the admins or authorized staff members will assign the customer to a Customer Group. For example, a customer booked the service (task) called Register, an email should send out to the admin or staff member to assign the newly signed up customer into a customer group, for example, called Registered Users.

There are several types of triggered and scheduled notifications that can be done via Bookly, with the purpose of keeping clients and staff in the loop of appointment status updates and reminding them of upcoming events. Please check these articles for more information and instructions. Notifications Overview: https://support.booking-wp-plugin.com/hc/en-us/articles/212411249-Notifications-Overview Set Up Emails: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Customize Notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212411309-Customize-Notifications How to configure CRON to send scheduled Bookly reminders: https://support.booking-wp-plugin.com/hc/en-us/articles/360015017400-How-can-I-configure-CRON-to-send-the-Bookly-reminders-

The Bookly Customer Groups Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000201873-Customer-Groups-Add-on will allow you to create and manage Customer Groups for different administration purposes such as arranging your customer list by type for advanced sorting based on their loyalty, the frequency of appointments, provided information, interests, offering promotions to certain clients, or setting particular limitations: set the service visibility based on a customer group. So you can create services that are only viewable and bookable by customers in a certain customer group, for example, called Registered Users.

While Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on allows you to offer package deals for your client’s favorite services as well as add an optional discount on packages. So you will need to create a simple service for the price of the packages then your client will have to book their first appointment right away in the front-end booking form.

And then you assign the packages in the back-end so your customers can book the rest of the package services later as long as they’re booked within the set validity period. Please note that the rest of the package services can only be set up in the back-end for now and customers cannot book these from the front-end yet. So the workaround is to give the customers’ user account so when they’re logged in, they can see a list of purchased packages with expiration dates, details, and the ability to schedule the rest of the package services. Please check this article for online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients.

Kindly note that the packages don’t work and are not compatible with the following add-ons yet. Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

So you can create packages that are only viewable and bookable by the customers in the ‘Registered Users’ customer group.

The default fields that you can ask from the customers in the Details step are name, phone number, email address, birthday, customer’s address, and the Terms & Conditions checkbox.

You can use the Bookly Custom Fields Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/115003963514-Custom-Fields-add-on to create customized questions that clients can fill out during the booking process, enhancing the reservation details within your Bookly Calendar.

Here are some key features of the add-on:

1. Customized Questions: You can create different types of questions that clients need to fill out during the Details step before confirming their booking.

2. Integration with Email Notifications: Reservation details captured through custom fields can be seamlessly integrated into email notifications for both staff members and customers. The {custom_fields} code can be added to the email body to include this information.

3. Conditional Display: The add-on supports setting conditions for displaying specific custom fields based on the selection or non-selection of values in other custom fields. This is available for Checkbox Group, Radio Button Group, or Dropdown types.

4. Backend Appointment Editing: If you create an appointment via the backend, you can add information for custom fields by clicking on the customer’s name during appointment editing.

For example, you can configure a custom field for the question, “Are you booking an appointment for yourself?”. If the answer is yes, it goes to the next step. However, if the answer is no, then another custom field will pop up where the customer can enter the name of the person the appointment is booked for.

-a user at the “Manager” or “Employee” level will be able to create and adjust some appointment schedules that they will have Please check if the Bookly Staff Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on will work for this requirement. It will allow your staff members/employees to manage their schedule (including days off), bookings, calendars, personal details, services, and prices, create appointments, and export their calendar information into a CSV file without access to the WordPress admin panel. However, please note that the creation of services is, at this time, possible in the back end through admin only. And currently, it is impossible to forbid the staff to edit their appointments.

-“Customer” users can check in an manager panel outside the WordPress panel, how their appointments are in the system If you’re looking for a way to let your customers access, manage, and delete their details and appointments, you might want to consider the Bookly Customer Cabinet Add-on. You can find more information about it here: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on.

With this add-on, your customers can have their own user accounts, where they can check out their appointment history. They’ll see all the nitty-gritty details of each appointment, like the date, time, employee, status, price, and more. The cool part is they can even reschedule or cancel their bookings. This helps you stay compliant with GDPR requirements since it gives your customers control over their personal information, and they can even delete their customer profile if they want to.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Customer Information Add-on, Bookly Tasks Add-on, Bookly Customer Groups Add-on, Bookly Packages Add-on, Bookly Custom Fields Add-on, Bookly Staff Cabinet Add-on, and Bookly Customer Cabinet Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demos: https://www.booking-wp-plugin.com/demo/customer-information/ https://www.booking-wp-plugin.com/demo/tasks/ https://www.booking-wp-plugin.com/demo/customer-groups/ https://www.booking-wp-plugin.com/demo/packages/ https://booking-wp-plugin.com/demo/custom-fields/ https://booking-wp-plugin.com/demo/staff-cabinet/ https://www.booking-wp-plugin.com/demo/customer-cabinet/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #298226 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi there.

Thanks for your message.

Please check the Feature Request forum: https://ideas.booking-wp-plugin.com.

There’s a similar request for this feature recorded at https://ideas.booking-wp-plugin.com/boards/feature-requests/14051

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to either vote for the corresponding request above or record a request that best fits your business needs.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi there.

Thanks for your message.

Although Bookly has the ‘Create WordPress user account for customers’ feature wherein when enabled it creates WordPress user accounts for all new customers, it isn’t a registration form. Perhaps the following add-ons will suffice as a workaround.

Bookly Customer Information Add-on Bookly Tasks Add-on Bookly Customer Groups Add-on Bookly Packages Add-on

The Bookly Customer Information Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360001696154-Custom-data-in-client-s-profile-Customer-Information-Add-on- allows you to extend a customer profile with additional data about the client which gives you the option to create various types of custom fields with different questions, collect the required information, and will be available right in the Customers section in Bookly. The ‘Ask once’ setting allows you to display custom questions once. So it won’t be displayed for clients who are authorized WordPress users during the next booking session. Hence, the ‘Create WordPress user account for customers’ in the “Bookly > Settings > Customers” section needs to be enabled so WordPress user accounts are created for all new customers. So you should be able to collect all pertinent data from the new customer.

With the Bookly Tasks Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013214654-How-to-skip-time-slot-selection-Tasks-Add-on-, you can allow customers to create tasks with no date and time selection and set up corresponding notifications so that one of the admins or authorized staff members will assign the customer to a Customer Group. For example, a customer booked the service (task) called Register, an email should send out to the admin or staff member to assign the newly signed up customer into a customer group, for example, called Registered Users.

There are several types of triggered and scheduled notifications that can be done via Bookly, with the purpose of keeping clients and staff in the loop of appointment status updates and reminding them of upcoming events. Please check these articles for more information and instructions. Notifications Overview: https://support.booking-wp-plugin.com/hc/en-us/articles/212411249-Notifications-Overview Set Up Emails: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Customize Notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212411309-Customize-Notifications How to configure CRON to send scheduled Bookly reminders: https://support.booking-wp-plugin.com/hc/en-us/articles/360015017400-How-can-I-configure-CRON-to-send-the-Bookly-reminders-

The Bookly Customer Groups Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000201873-Customer-Groups-Add-on will allow you to create and manage Customer Groups for different administration purposes such as arranging your customer list by type for advanced sorting based on their loyalty, the frequency of appointments, provided information, interests, offering promotions to certain clients, or setting particular limitations: set the service visibility based on a customer group. So you can create services that are only viewable and bookable by customers in a certain customer group, for example, called Registered Users.

While Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on allows you to offer package deals for your client’s favorite services as well as add an optional discount on packages. So you will need to create a simple service for the price of the packages then your client will have to book their first appointment right away in the front-end booking form.

And then you assign the packages in the back-end so your customers can book the rest of the package services later as long as they’re booked within the set validity period. Please note that the rest of the package services can only be set up in the back-end for now and customers cannot book these from the front-end yet. So the workaround is to give the customers’ user account so when they’re logged in, they can see a list of purchased packages with expiration dates, details, and the ability to schedule the rest of the package services. Please check this article for online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients.

Kindly note that the packages don’t work and are not compatible with the following add-ons yet. Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

So you can create packages that are only viewable and bookable by the customers in the ‘Registered Users’ customer group.

The default fields that you can ask from the customers in the Details step are name, phone number, email address, birthday, customer’s address, and the Terms & Conditions checkbox.

You can use the Bookly Custom Fields Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/115003963514-Custom-Fields-add-on to create customized questions that clients can fill out during the booking process, enhancing the reservation details within your Bookly Calendar.

Here are some key features of the add-on:

1. Customized Questions: You can create different types of questions that clients need to fill out during the Details step before confirming their booking.

2. Integration with Email Notifications: Reservation details captured through custom fields can be seamlessly integrated into email notifications for both staff members and customers. The {custom_fields} code can be added to the email body to include this information.

3. Conditional Display: The add-on supports setting conditions for displaying specific custom fields based on the selection or non-selection of values in other custom fields. This is available for Checkbox Group, Radio Button Group, or Dropdown types.

4. Backend Appointment Editing: If you create an appointment via the backend, you can add information for custom fields by clicking on the customer’s name during appointment editing.

For example, you can configure a custom field for the question, “Are you booking an appointment for yourself?”. If the answer is yes, it goes to the next step. However, if the answer is no, then another custom field will pop up where the customer can enter the name of the person the appointment is booked for.

-a user at the “Manager” or “Employee” level will be able to create and adjust some appointment schedules that they will have Please check if the Bookly Staff Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on will work for this requirement. It will allow your staff members/employees to manage their schedule (including days off), bookings, calendars, personal details, services, and prices, create appointments, and export their calendar information into a CSV file without access to the WordPress admin panel. However, please note that the creation of services is, at this time, possible in the back end through admin only. And currently, it is impossible to forbid the staff to edit their appointments.

-“Customer” users can check in an manager panel outside the WordPress panel, how their appointments are in the system If you’re looking for a way to let your customers access, manage, and delete their details and appointments, you might want to consider the Bookly Customer Cabinet Add-on. You can find more information about it here: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on.

With this add-on, your customers can have their own user accounts, where they can check out their appointment history. They’ll see all the nitty-gritty details of each appointment, like the date, time, employee, status, price, and more. The cool part is they can even reschedule or cancel their bookings. This helps you stay compliant with GDPR requirements since it gives your customers control over their personal information, and they can even delete their customer profile if they want to.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Customer Information Add-on, Bookly Tasks Add-on, Bookly Customer Groups Add-on, Bookly Packages Add-on, Bookly Custom Fields Add-on, Bookly Staff Cabinet Add-on, and Bookly Customer Cabinet Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demos: https://www.booking-wp-plugin.com/demo/customer-information/ https://www.booking-wp-plugin.com/demo/tasks/ https://www.booking-wp-plugin.com/demo/customer-groups/ https://www.booking-wp-plugin.com/demo/packages/ https://booking-wp-plugin.com/demo/custom-fields/ https://booking-wp-plugin.com/demo/staff-cabinet/ https://www.booking-wp-plugin.com/demo/customer-cabinet/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #298184 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Issue seems solved ^^

Hello,

Thanks for being proactive in finding the solution!

Feel free to reach out to us if you need any assistance in the future.

Thanks!
Yulia
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Hello,

Thank you for your message.

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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Glad that the issue with regard to Custom Fields (add on) has been resolved with the latest Bookly Pro v8.0. Thank you for the prompt action.

Hello,

Thank you for your message.

Please be advised that we never remove existing features from the default paid version but keep enhancing the plugin’s functionality by adding new features to Bookly. Some features were released as add-ons more than a year ago but all customers who bought Bookly before this, retained purchased functionality with no additional charge. Probably you’ve been trying to update Bookly using FTP or there’s is another issue. Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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High rating = More sales = More functions and flexibility
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Hi there.

Thanks for your question.

Please check if either the Gift Cards feature or the Bookly Coupons Add-on will work for this requirement.

The Gift Cards feature https://support.booking-wp-plugin.com/hc/en-us/articles/9204620412562-Gift-Cards is one of the Bookly Cloud Products, and you can find more information about it here: https://support.booking-wp-plugin.com/hc/en-us/articles/360015908619-Bookly-Cloud-Products.

With this feature, you can issue vouchers and offer them to your clients as a payment method in the Bookly booking form. Each gift card comes with a predefined deposit that your customers can use when booking a service. If the service price is less than the gift card’s balance, they can use the remaining amount for future bookings.

Here’s a quick overview of the Gift Cards features: Create customer-specific gift cards Generate gift cards for specific services or staff members Add a series of gift cards instantly Set a validity period for the gift cards Send notifications to clients or staff members about the purchased gift cards

If you assign a specific customer to a gift card, it will be available only for that customer. Additionally, you can enable the ‘Send notifications’ option, and if you’ve set up the relevant notification, your customer will be notified about the voucher they can use for booking appointments.

Regarding notifications, Bookly offers various triggered and scheduled notifications to keep both clients and staff informed about appointment status updates and upcoming events. You can find more information and instructions on notifications in these articles: Notifications Overview: https://support.booking-wp-plugin.com/hc/en-us/articles/212411249-Notifications-Overview Set Up Emails: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Customize Notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212411309-Customize-Notifications Email and SMS Notifications Video: https://support.booking-wp-plugin.com/hc/en-us/articles/360008526140-Email-and-SMS-Notifications Set Up Text Messages (SMS): https://support.booking-wp-plugin.com/hc/en-us/articles/212411289-Set-Up-Text-Messages-SMS- Text Message (SMS) Rates: https://support.booking-wp-plugin.com/hc/en-us/articles/212997925-Text-Message-SMS-Rates How to configure CRON to send scheduled Bookly reminders: https://support.booking-wp-plugin.com/hc/en-us/articles/360015017400-How-can-I-configure-CRON-to-send-the-Bookly-reminders-

While the Bookly Coupons Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/115003939373-Coupons-Add-on lets you give clients promo codes for discounted services. They can use the codes during the payment part of the booking process.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Coupons Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demo: https://booking-wp-plugin.com/demo/coupons/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297885 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
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Did you respond the right question. Was that answer to my question?

Hi there.

Thanks for your response.

Yes. Although we recommend you still check our demos or try the sandbox environment to make sure it fits your business requirements.

If you have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297885 so we can look into this matter for you.

Many thanks,
Richel

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Hello Jaap,

Thank you for your message.

Could you check it now?

Thanks!
Kate
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Hi there.

Thanks for your message.

This is not possible at the moment. However, here’s a workaround for the situation: you can create dummy or placeholder staff members specifically for holidays or special occasions. These staff members will only be available during those particular times, and you can set different pricing for them to reflect the holiday rates.

Conversely, for your regular staff members who work on standard days, you can set their availability to “Day off” during holidays or special days when they won’t be working.

This way, you can effectively manage staff availability and pricing to accommodate both regular days and special occasions without much hassle.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297821 so we can look into this matter for you.

Many thanks,
Richel

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That’s a good idea I didn’t think about. Thanks.

Hello,

Thank you for your message.

If you want to display booking form only to registered customers, you can use one of these plugins:

Simple Page Access Restriction – https://wordpress.org/plugins/simple-page-access-restriction/ User Access Manager – https://wordpress.org/plugins/user-access-manager/

These plugins enable you to limit access to any content on your site so that it’s only visible to registered members.

Thanks!
Kate
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Hello, Thank you but it is not what we want. We want that new users before booking to be able first to register first.. but if we put a Wordpress registration form the Bookly will not reconigse them so we need to be able to provide a registration form with bookly… Is this possible ? Thank you in advance

Hello,

Thank you for your message.

Right now, such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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Hi, following up on this

Hello,

Thank you for your message.

Please follow the link below to create a support ticket and provide us with admin access to your WP dashboard:

Click Here To Get Bookly Support

Another question that i have is this plugin compatible with Polylang? i want to translate it to Arabic. Would the free version work?

Yes, Bookly is compatible with Polylang.

Last thing, how there a way after selecting the date and time, we move to the checkout page, instead of the cart

Currently, this is not supported. All customers will be redirected to the WooCommerce cart.

Thanks!
Yulia
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Hi Jan,

Thank you for your message.

You can generate your demo version which goes with almost all additional plugins to see if Bookly suits your needs: https://www.booking-wp-plugin.com/create-your-free-sandbox/ Add-ons can be activated in the Plugins section.

Thanks!
Yulia
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Hello,

Thank you for your message.

The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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Hello,

Thank you for your message.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Kate
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Hello,

Thank you for your message.

The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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Hello,

Thank you for your message.

I’m afraid it’s not a valid plugin. Bookly Pro can be purchased only on CodeCanyon:

https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091

Thanks!
Kate
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Hi there.

Thanks for your question.

I’m afraid this is not possible at the moment. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297470 so we can look into this matter for you.

Many thanks,
Richel

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Hi there.

Thanks for your message.

Could you check if the Bookly Custom Duration Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on- is a good match for this specific requirement? With this add-on, you can create services with flexible durations. When customers book appointments, they get to choose the length from predefined options, and the price adjusts accordingly. It’s all managed as a single service in the Calendar.

Just a heads up, the Bookly Custom Duration add-on isn’t compatible with the following add-ons: Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on Bookly Compound Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360001642033-Compound-Services-Add-on Bookly Collaborative Services Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Custom Duration Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demo: https://www.booking-wp-plugin.com/demo/custom-duration/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297439 so we can look into this matter for you.

Many thanks,
Richel

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