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Well i checked the file “upload-files.php” after i download from this site the last version and in the comments code of this file it wrote:
“Version: 78.9”
So it seem that the version 79 not updated in the downloads,
Can you please fix it please?
thanks

Hi,
without any further clue, it is quite hard to determine the cause and suggest you a solution. Try giving a look at the browser error console to see if any further info is reported. Try also disabling all the other 3rd party plugins to see if any is interfering in any way.

What kind of clue u need.. which cache plugin support your plugin..I am using litespeed .with this plugin issue happen..there is no errors on console

I need a clue on the cause that is generating the issue. The plugin, in a fully working environment, works without any issues. The key is to find what in your installation i preventing it from working. Once you find the cause, you can fix/configure it to avoid any kind of interference. Litespeed might be the cause of the interference.

However, to be sure I’m not missing anything, and to be sure the issue is not caused by a plugin malfunctioning, please use the following clean installation: https://codecanyondemo.work/wcuf/ (user: demo, pass: demo) to recreate your scenario and report to me how to experience the issue.

Hi, To which question marks are you referring? Please note that to ask for assistance you need to renew your support license. Thank you.

Hi,
it seems a caching issue. Try to just perform a clean installation. Deactivate and delete the plugin and then reinstall it. Don’t worry, you won’t lose any configuration.

Hi,

I’ve followed your instructions and performed a clean installation of the plugin by deactivating and deleting it, and then reinstalling it. However, the issue persists. The error message in the console has changed, but the domain of the previous under-construction site is still present.

I’ve attached a screenshot of the updated error message for your reference: https://ibb.co/FHwkH0K

Please advise on how to proceed further.

Thanks, Virna

The plugin generates the url of the assets by invoking the WordPress native admin_url() function.
Please make sure you have not altered the admin url generation in you wp-config.php by defining some constants like WP_HOME or WP_SITEURL.

Hi, Yes it seems that some 3rd party plugins are including their JavaScript libraries on the configurator page and those are generating errors.

If you are able to create, edit and delete fields, con can safely ignore that message. Otherwise you need to find which plugin is generating the error and report to its developer to fix it.

Hi,
so the iussue is that you do not see any image associated to the product after the upload or that when placing the order, no file is associated with the order?

In the first case, the issue is related to an user session inteference. A 3rd party plugin (or even a server issue) might be resetting the data the plugin is storing in the user session to keep track of the just uploaded files. For this, try enabling this option: https://nimb.ws/YrZ0sFc . If it doesn’t help, you need to find the cause of the interference and fix it.

In the second case, it might be the user is not properly landing on the thank you page. In that case, try enabling the following option: https://nimb.ws/sxlc1Md

On the product page I can successfully upload the file and see the file image after upload. I can then add to cart. When I go to cart, I can complete transaction and get to thank you landing page. But, I do not see any windows or fields that contain info about the file uploads once in the cart or during checkout. The Orders page has zero in the download field for that order and the “Uploade Files” status window for that order states “Customer hasn’t uploaded any file…yet”. I tried both settings you listed and they did not resolve the issue,

To see if the image is still associated with the product on the cart and checkout page, you can enable the summary box option: https://nimb.ws/1twV49H

If the images are not displayed once added to the cart, it means that something is interfering with the session management. As reported earlier, something might be deleting the metadata stored in the user session that keeps track of the upload files and the associated products on the cart. In that case, That doesn’t depend on the plugin, so there isn’t anything I can implement to avoid the interference. You need to find the cause of the interference and fix it.

As the last test, try enabling this option: https://nimb.ws/zPrTMGU . The issue might be related to cart management. Something might be altering the default management, preventing the plugin from properly recognizing the product on the cart (and so the associated files).

Disregard, Activation just worked.

No problem!

Hi,
I see that you support license expired, so it means that you are using the software for more than 6 months. It sounds strange that it stopped working suddenly without any reason and without any further clue, it is quite hard to detect a cause and suggest a solution.

Please try updating the plugin to the latest version and to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

reperform the test and see if more clues are reported in the debug.log located in the wp-content folder.

Try also disabling the other plugins to see if any is interfering in any way.

If none of above helped, if renew your support license and If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. a detailed step by step guide on how to experience the issue

I can perform some further tests to see if it is possible to determine the cause.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

I tested on HTML5 Browser Chrome and still same issue. I shared with you screenshot link please have a look. https://drive.google.com/file/d/1H5W1HLiL7FmyACsrPAzOg9JVEoeXFFZR/view?usp=sharing

I’m sorry, but you shared an image.

From my tests, a fully installation of Chrome works as expect: https://www.dropbox.com/scl/fi/6y8dlg0nkvxgr7gdtg4n6/wcuf_chrome.png?rlkey=r6oo6ylb86sh5u64ttuty0od5&dl=0

Please make sure you haven’t installed any extension that might be interfering. Try also log out and log in to the site and make also sure there isn’t any cache interfearing.

Okay let me check

Apologies for the inconvenience. Please retry now.

Ok I will be check

Yes it’s working now. Thanks

Glad to hear that

If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases. You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )

Have a great day!

The Envato usage license policy allows you to use the software in only one end product (website), not one end product at a time. This means that the license cannot be migrated from one product to another.

Websites are uniquely identified by the associated domain. Once you register a domain that will become the end product for which you are licensed to use the software.

The plugin activation system, however, allows you to activate the license in two domains (the second one should be for testing purposes). In each domain, you can activate unlimited subdomains and subfolders.
If you consumed all these options, you need to buy another license in order to be compliant with the Envato usage policy.

I’m trying to activate on local install. It says ‘Activation successfully completed!’ then refresh is triggered but get the same activation page loaded. Nothing happened. Any ideas?

(On install I first renamed the downloaded codecanyon zipp to woocommerce-upload-files.zip . When trying to install the plugin by upload on plugin page I got an error ‘POST Content-Length of 14817285 bytes exceeds the limit of 8388608 bytes in Unknown on line 0’. I had to manually unzip an place it in plugin dir)

Additional info on failing activation: function process_activation() gets 0 on $_POST[‘domain’]. Activation is blocked. Thats because the registration form has 0 as value in hidden input field ‘domain’. The function giveHost converts 127.0.0.1 (taken from $_SERVER[‘SERVER_NAME’]) to result 0. The description says ‘The “localhost” domain will not consume activations’ but it’s not activated at all.

In the function process_activation() variable $domain is set. It checks if ‘domain’ is set in $_POST. If so the variable is set to the POST-value (in my case 0) else it’s set to false. In the next if statement $domain is checked. In both cases ( 0 or false ) activation is skipped.

Is it possible to allow localhost 127.0.0.1 by function giveHost?

Hi,
I’m sorry, but this is a serve issue more than a plugin issue. You should make sure that your local webserver is properly configured in order for the $_SERVER[‘SERVER_NAME’] to return your final domain or the localhost alias.

I’m sorry, but those warnings are not referring any specific script that is part of the plugin package.

Note also that deprecated warnings are not errors. It means that no script is prevented from being executed. You can eventually disable those displays via PHP copnfiguration.

yeah, I’m ok with that and don’t urge you to fix it rn. But it seems like the warnings are somehow related to `new WCUF\vendor\vanquish\admin\ActivationPage()` in wcuf_init_act(), if I comment this line the waringins are gone

Thank you for reporting, I’ll try investigating further.

Hi,
please make sure you are using a fully HTML5 compliant browser like Chrome or Firefox.

Ensure also there are no 3rd party plugin interfering (try disabling them ) during the activation process.

Ok Iwill! Thanks!!

Yes. Could you please provide a more detailed description of the issue you are experiencing?

I turned on Force reloading 3rd party javascript libraries and upload is working. however we are not receiving any email notifications! email is working and order notifications are coming through fine but not from this plugin.

To have more clues on the possible cause, please try to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

reperform the test and see if more clues are reported in the debug.log located in the wp-content folder. Thank you.

I just add a new field, mark it as required, and it is visible in product page. Everything else is default. In plugin settings, “Show the required upload message in case of mandatory upload fields” is No and “Allow user to leave page in case of required field” is always. I didnt change anything else.

I found out that when I change wordpress language to english, the problem disappears. But when i change it to polish, the problem is there. That seems to be the problem somehow.

There seems to be the issue with the plugin only in polish language, i cannot check with the demo because i cannot change the language there

Are you using WPML as multilanguage plugin? Could you check the browser error console to see if any error is reported in there (The error log can be opened in Firefox by pressing CTRL+SHIFT+K, In Chrome: CTRL+F12)?