4906 comments found.
Good morning! After renew of support I still get the notification in my backend that I have to renew, so the update doesn’t work. What should I do for the update? Thank you! Kind Regards, Denis
Hi Denis!
it sounds very strange. It could be related to the domain, it could be that the software is not properly recognazing it. I need to perform some further tests to understand the cause and then fix it.
- your email address
- full admin access to the wp-admin area
- FTP access
I can perform some further tests to see if it is possible to determine the cause.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
Hello! Thank you for the reply! The problem has gone after about 30 Minutes. I guess, I had just to wait for the actualisation. Sorry for bothering you!
No problem at all!
last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it! 
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
hi – please help fast – the purchasecode is wrong
The purchase code cannot be wrong. By the way is generated by Envato, not by authors.
If you are experiencing any issue while activation, make sure you are using a fully HTML5 compliant browser like Chrome or Firefox. Ensure also that there are no 3rd party plugins interfering with the activation. Try eventually to disable them.
Hello Vanquish, I bought your Plugin and it seems to be working mostly. I have just one issue. Whenever I add the upload field to the single product pages, it is really inconsistent. Sometimes I upload an image and it gets displayed there, when I then go to the cart or checkout the image is dissapeared and it wasnt uploaded. Sometimes I upload an image and it wont even get displayed for preview, its also not in the cart or checkout page. Im not sure what is causing this. When I upload the image on the cart or checkout page, everything works perfectly.
Maybe you can help me, let me know if I can provide you with more information.
Also. I just added the product to the cart, and in the cart I uploaded the File. When I now proceed to the checkout and then go back to the product page to add another product and go to the cart again, to upload the file for the second product, the image I uploaded before is gone.
Hello,
thank you for purchasing. It seems there are some issue without the user session managemenet. It could depend on a server issue or a 3rd party interference. If so, there isn’t much that can be fixed by the WooCommerce Upload Files end.
To avoid this issue, try to enable the following option: https://nimb.ws/XgL3cHt
Try also to enable the option highlighted in the 2 point. That allows you to add different time the same product on cart (Other plugins might be already enabling this feature. If so, you need to enable this in any case).
IT WORKED!! Thank you so much for the help and the quick response! I give you 5 stars.
Yeah, glad to hear that! And thank you for the rating, I really appreciate it!!!
Hey vanquish, im still having issues. When I upload an image either one of these things happens. 1. I get an image preview, then go to the cart and its not there anymore. 2. I upload the image and it doesnt even get uploaded. 3. I upload an image and it goes successfully through to the cart. 4. I upload the image and the preview is corrupted and not send to the cart 5. I upload an image, go to the cart, its not there anymore, I add a second product with the same image and go to the cart and this one has the preview image..
It is really inconsistent and im not sure how to fix it. In youre previous answer you told me it could be an issue with the server or 3rd party interference. What do you mean by that?
I just checked the console and I get this: WCUF managed a unhandled/uncaught error by 3rd party plugin. This may cause the WCUF plugin to not properly work wcuf-frontend-global-error-catcher.js?ver=6.5.3:11 Error caught[via window.onerror]: Script error. wcuf-frontend-global-error-catcher.js?ver=6.5.3:12 from: wcuf-frontend-global-error-catcher.js?ver=6.5.3:13 line: 0
Hi,
is that the whole message you are getting? It just reports that there is an error, but it should report which error and which script.
Try to disable the other plugins and see if you are experiencing the issue. If not, try to enable one by one until you find the interfering one. Try also temporarly switch the theme, it might be the cause as well.
At last, try to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );reperform the test and see if more clues are reported in the debug.log located in the wp-content folder.
There is no debug.log in my wp-content folder. So im getting this error by using: define( ‘WP_DEBUG_DISPLAY’, true ); in the frontend:
Deprecated: Return type of Google_Model::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php on line 249 Deprecated: Return type of Google_Model::offsetGet($offset) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php on line 254 Deprecated: Return type of Google_Model::offsetSet($offset, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php on line 261 Deprecated: Return type of Google_Model::offsetUnset($offset) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php on line 271 Deprecated: Return type of Google_Collection::current() should either be compatible with Iterator::current(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 24 Deprecated: Return type of Google_Collection::next() should either be compatible with Iterator::next(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 40 Deprecated: Return type of Google_Collection::key() should either be compatible with Iterator::key(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 32 Deprecated: Return type of Google_Collection::valid() should either be compatible with Iterator::valid(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 45 Deprecated: Return type of Google_Collection::rewind() should either be compatible with Iterator::rewind(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 16 Deprecated: Return type of Google_Collection::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Collection.php on line 51 Warning: Cannot modify header information – headers already sent by (output started at /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php:24) in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/frontend/WCUF_ProductPage.php on line 32 Warning: Cannot modify header information – headers already sent by (output started at /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php:24) in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/frontend/WCUF_ProductPage.php on line 33
I’m sorry, but those are not error but warning about deprecated method (defined by Google in its library) warning are not preventing scripts to be executed (as it happens for errors).
Hey Vanquish. I managed to get some error logs. I changed my memory limit in wp-config and now I get this error in the console:
WCUF managed a unhandled/uncaught error by 3rd party plugin. This may cause the WCUF plugin to not properly work wcuf-frontend-global-error-catcher.js?ver=6.5.3:11 Error caught[via window.onerror]: Uncaught IntegrationError: Invalid value for Stripe(): apiKey should be a string. You specified: null. wcuf-frontend-global-error-catcher.js?ver=6.5.3:12 from: http://dev.mywebsite.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1 wcuf-frontend-global-error-catcher.js?ver=6.5.3:13 line: 2
And the Debug log gave me this: [23-May-2024 15:00:56 UTC] PHP Deprecated: Return type of Google_Model::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /mnt/web201/c2/99/511993199/htdocs/dev/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Model.php on line 249
After disabling all woocommerce payment plugins, im only getting this error.
Also this: GET http://dev.mywebsite.com/wp-content/plugins/woocommerce-upload-files/js/vendor/croppie.min.js?ver=6.5.3 net::ERR_ABORTED 404 (Not Found)
And after adding another product with a different image i get this error: GET http://dev.mywebsite.com/wp-content/plugins/woocommerce-upload-files/js/vendor/croppie.min.js?ver=6.5.3 net::ERR_ABORTED 404 (Not Found) kasse/:1 [DOM] Found 2 elements with non-unique id #wcuf_crop_cancel_button: (More info: https://goo.gl/9p2vKq) <button class=”button wcuf_crop_button” id=”wcuf_crop_cancel_button”>Abbrechen</button>flex <button class=”button wcuf_crop_button” id=”wcuf_crop_cancel_button”>Abbrechen</button>flex kasse/:1 [DOM] Found 2 elements with non-unique id #wcuf_crop_landascape: (More info: https://goo.gl/9p2vKq) <button class=”button wcuf_crop_button” id=”wcuf_crop_landascape” data-mode=”landscape”>Landscape</button>flex <button class=”button wcuf_crop_button” id=”wcuf_crop_landascape” data-mode=”landscape”>Landscape</button>flex kasse/:1 [DOM] Found 2 elements with non-unique id #wcuf_crop_portrait: (More info: https://goo.gl/9p2vKq) <button class=”button wcuf_crop_button” id=”wcuf_crop_portrait” data-mode=”portrait”>Portrait</button>flex <button class=”button wcuf_crop_button” id=”wcuf_crop_portrait” data-mode=”portrait”>Portrait</button>flex kasse/:1 [DOM] Found 2 elements with non-unique id #wcuf_crop_save_button: (More info: https://goo.gl/9p2vKq) <button class=”button wcuf_crop_button” id=”wcuf_crop_save_button”>Crop & Save</button>flex <button class=”button wcuf_crop_button” id=”wcuf_crop_save_button”>Crop & Save</button>flex
Hi, the warning in the error log can be ignored (it still refers to a deprecated message).
For what concern the issue with the javascript, your server seems to be loading the file from http://dev.mywebsite.com/wp-content/plugins/woocommerce-upload-files/js/vendor/croppie.min.js?ver=6.5.3 but the right path should be http://dev.mywebsite.com/wp-content/plugins/woocommerce-upload-files/js/vendor/cropper/croppie.min.js?ver=6.5.3 (is the domain alive? because if I try accessing that URL it sees the domain is not registered).
Please make sure you are running the latest 79.0 plugin version
Note, however, that error is a frontend error (the browser is not capable of loading a javascript). The issue you were experiencing was instead server-related: it is not capable of properly serving it and it happens that it deletes from the user session.
So the direction where you should investigate is that one.
Hey, so I updated the plugin. And managed to get the right file path but its still inconsistent. Can I refund the plugin? Im not sure if I can make it work reliably. Thanks for your help though
Also I just read from another comment that I cant switch the domain of the plugin. Im currently testing on my dev.domain and I later need to convert it to the domain of the customer, so that wont be possible right? I also already used it once in localhost..
So please can I get a refund?
I’m sorry, but the Envato refund policy won’t grant a refund for this kind of scenario. The issue you are experiencing is caused by 3rd parties.
For what concerns the domains, the plugin allows you to activate in two distinct domains. If you consumed them, please send me a private message (click on my name then use the low-right box). Thank you.
I bought the plugin and when i try to activate it, it says that the code is invalid:
Please help.
EDIT> just needed to wait, it works now, thanks
Glad to hear that
Thank you for your purchase!
When latest version can be downloaded ?
The latest plugin version is the 78.5. You find the changelog in the plugin description page, on the bottom of the page.
Sorry Please don’t avoid my questions, you did not answer my question.
You can download it at once via the embedded updater. You just need to renew the support license. Renewal that helps keep the development alive. It would support my job and I would really appreciate it.
Hi, how can I have the position of the feedback form and accompanying label and description to be below the upload section? Would it not have been useful to have a configuration option that asks if you want the feedback area above or below the upload section? Thanks
Also, how can I remove the #1, #2 etc..from the basket? I cannot add css display:none as it is a #text node. Thanks.
Hi,
For that, you can try editing the checkout_cart_product_page_template.php file you find in the templates folder (inside the plugin folder) moving the code block from 392 to 399 after line 770. You can eventually copy that file in {your_theme_folder}/wcuf folder (so you can update the plugin without worrying about restoring the customization). Please note that this is an untested modification, any issue caused by this won’t be covered by the assistance.
Regarding the ”#”, try setting a blank space for the following option: https://nimb.ws/uyN30vd
Hi thanks for the reply. I’ll try the template amendment shortly. Regarding the # what I mean is the whole thing. # and the number…so remove #1 so each product does not get numbered in any way. Thanks.
Just so you are aware, the checkout_cart_product_page_template.php amendment you suggested did not move the comment section to below the upload section on the product page. Thanks.
Ok, regarding the name edit the WCUF_Cart.php (classes\com folder) and comment/remove line 170.
Regarding the name, on which page are you displaying the field? is the field associated to products: https://nimb.ws/tN391B4 ?
The checkout_cart_product_page_template.php is the template used for the product, cart and checkout pages. the view_order_template.php for the thank you and order details page. Edi the one you need according to your settings. The upload area is rendered by the following code: https://www.dropbox.com/scl/fi/oidoqocp085wsxlzcxr2u/wcuf_upload_area.png?rlkey=6qvn4haqgbrxjl9jvpvae0zx4&dl=0 Move it before or after the element you need. The feedback area, for example, is the “textarea” element you see on line 678 in this example.
ok thank you. i’ll give it a go.
Hi, editing the WCUF_Cart.php has been successful. Thank you. Moving the feedback area below the upload section has proven to be trickier. I’m not a developer so i’ll have to leave that and direct customers to add notes at the checkout. Thanks for your assistance.
No problem, you’re welcome!
last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Hi, I am implementing this plugin for a client. I have multiple issues occurring. Namely: A single file has become stuck and attaches itself to every product added to the cart and there is not way to delete it. Secondly, since the very recent update products can no longer be added to the cart. When you add them to the cart and go to the cart, the cart is empty. If I disable the plugin everything works fine. If you need me too I can share details of the client site to show you they have purchased the plugin.
Hi,
to ask for support you need to have a valid purchase and support licenses.
The client has made the purchase. The registered domain is https://dev1.globalpromotionalsolutions.co.uk The plugin was purchased yesterday. The website is in development.
I’m sorry, to have support is not enough to report the name of an URL. You need using the right account in order to verify the purchase.
it’s ok, I have asked the client to paste the same support comment. Oddly, without doing anything the add to cart now works so i’m guessing there is an issue around sessions, timing or something like that.
Yes, It could be a caching issue.
Hi,
I can uploading on product page, still sees it on cart page, but the files disappear on checkout page, tried disabling plug-ins, changing themes, still having trouble.
Please help, thanks
Hi,
it could depend on a server issue on managing the user session. Please try enabling the following option to avoid that: https://nimb.ws/Z8tS17o
Hello, ask me some questions please.
How to add the same item multiple times to the cart? https://www.dropbox.com/scl/fi/m4minqzpdi5xgn3pmt2ts/add-cart.png?rlkey=ujbv7ih5l5sm5svwy5niqt9vz&st=40okz2r6&dl=0 How do I change the file upload line color? https://www.dropbox.com/scl/fi/q8vkv4evewk53elvwzxje/change-line-color.png?rlkey=y0ryp967s5xczsdnaox3l90kl&st=rl55lzfk&dl=0Again insisting on the size of the cropping window (computer/smartphone), any plans to check this issue?
Thank you very much in advance!
- you need to use the special Options: https://nimb.ws/V23UiFw
- by default that border is grey. You can customize by redefining the CSS rule for the .wcuf_file_name element: https://www.dropbox.com/scl/fi/t4fui1ysaoxcyiaw9qr0d/wcuf_css_2.jpg?rlkey=lv7mz9g6kbihxc04ljv0ie4b2&dl=0
The “Products addable multiple times to cart” function was already active, but it only allows me to add the same product if I go back to the product, add new photos and add it to the cart.
What I want is for the same product (set of photos) to be added several times to the shopping cart.
Example: when I add a set of photos to the shopping cart it is added as 1 unit, I want it to be possible to increase the number of units in the set added to the shopping cart.
Another question, I want to know how to remove a button: https://www.dropbox.com/scl/fi/hfoflqi09eoyai5h00jk4/how-to-remove-this-button.png?rlkey=4d7f09ar612tgfbkje24kkl7q&st=nap4p75j&dl=0I’m sorry, I’m confused. When you active that feature, you can add the same product several times to the cart: https://nimb.ws/JtB2VE0
Each instance will have its quantity and its how files.
For that, you can edit the checkout_cart_product_page_template.php template (you find inside the template folder inside the plugin) and remove lines 400 and 700. You can copy the template into {your_theme_folder}/wcuf folder
The lines you asked to delete do not contain any information, is there no possibility of adding a function in the plugin to remove the button? I showed the website to a few people and they were all confused by the button. How do I remove it?
I already noticed that you are hesitant to modify the size of the image cropper on the web page, I saw from the CSS that they assume the size and width at 100%, could you help me with that so, I have already said many times that the cropper the way it It is not easy to use with smartphones.
I’m sorry, I cannot modify the size of the cropper specifically for your needs and include it on the official release. It has to suit all the user needs, not specific cases.
Keep in mind that the support service doesn’t include a customization service. I can point the direction by giving some ideas (where to look into the templates, which CSS rules can be used), but then it is your duty to implement the customization according to your needs.
Regarding the upload buttons, the buttons are managed by the template I’ve pointed out. The button has the following HTML class: “wcuf_upload_multiple_files_button”. try searching for those elements and delete them or try to hide them via CSS.
Sorry, but the size of the smartphone cutter is not a need of mine, if it doesn’t work well for me, it won’t work well for anyone else, I don’t know if everyone who bought your plugin was careful to check all the details in detail, and as I said before , reducing the size of the cutter for smartphones is a matter of making it easier to use the cutter without having to move the cutter to reach the buttons. To be perfect, the change is minimal in size, about 10% to 20% smaller.
I repeat here again, when I bought your plugin it worked perfectly on the smartphone, after you updated to the latest version where everything was different, it became difficult to use the cutter on the smartphone.
PS: I know that your job is not to personalize your clients’ website, but when I bought your plugin it worked very well, if I had bought it now in the current version I wouldn’t have been able to complain about any of this.
Yes, as explained also in the previous emails, this specific aspect depends mostly on the 3rd party javascript library that I cannot modify according to your needs. That library may have some downsizes for mobile, but has several perks that other users appreciate when not working on mobile. Thank you for reporting again, I’ll try to improve this aspect in the future if possible.
“The support license has expired on June 13, 2019, 5:29 am, please renew it by clicking here to continue receiving automatic updates.” Why can’t I do any more updates? Didn’t I purchase the lifetime license and have always been able to update?
You can manually download the software unlimited times from codecanyon. To get the automatic updates via that new feature, you need to have a valid support license. Renewing it contributes to keeping the development and the updates alive and I would greatly appreciate it.
OK, thank you for the information. So I download the plugin on your homepage. Then I uninstall the plugin in Wordpress and reinstall the plugin? All data that was saved will be retained? That’s right? And is there another way?
Yes, you can do in that way. You will not loose any setting. Note that on codecanyon updates are published on a slower rate.
Hi there, every time the Upload field configurator loads we get the message “called console.warn, with 1 argument(s)” in a popup window and the page takes a long time to load. After that page works with no problem. We checked the console on Chrome development tools and the only warning we found, was labeled <other> and wrote “Error with Permissions-Policy header: Unrecognized feature: ‘ch-ua-form-factor’.” When we save the changes and the page loads again, the same message. What is this? How can we resolve it?
Hi,
it can be due to a 3rd party plugin interference. It happens that some plugins are including their javascript libraries in all admin pages instead of just their page.
If you are able to create fields and edit them, you can safely ignore that message and disable the warning via the following option: https://nimb.ws/xqT23L6
Hello, It can’t display on my site, i use woodmart theme.
Hello, please make sure you have not enabled any option to restrict the field visibility (user role, order status, payment gateway, etc.) and that the isn’t any interfering 3rd party software (try disabling the other plugins and temporarily switch theme).
Hi I configured this plugin to load file locally, tried really simple and it doesnt upload the files. it shows the progress bar and then back to the original upload button , I also get a warn on the config page called console.warn, with 1 argument(s). So something is wrong. Its a new purchase and download for the first time Can you please assist.
Hi, unfortunately without any further clue it is quite hard to determine the cause.
First of all try to disable the other 3rd party plugins (and eventually switch the theme) to see if you still experience the issue.
Try also to enable the WordPress debug mode and debug log to see if any further clue is reported on the debug.log located in the wp-content folder.
We tried that as well… Its been working with this same theme for years. All of a sudden stops working ALSO, the updates are constant. Everytime the plugin needs updating, it doesnt work… I set it up to “auto update” but I always have to manually update. We are at the point where we might need a refund and move to another solution if this cant be fixed.
Thank you in advance
Hi,
yes, the plugin is constantly updated to make it efficient and to implement or improve new or existing features.
If you wish to receive automatic notification updates as it happens for other plugins for the WordPress repository, please update to the latest 78.5 version you can download from codecanyon (this new version requires reactivating the software). Once installed, you will get a notification via the Plugins area once a new version is ready.
my paid plugin stopped working… can someone please help!! the upload shows on my page and it shows a file is transferring but no image shows after its “uploaded” and it doesn’t come through to my order.
page example: https://phunkythreads.com/product/30x60-custom-ticket-stub-concert-photo-beach-towel-free-u-s-shipping/Version 65.5 | By Lagudi Domenico woocommerce m6.5.2
I’m sorry, but if you do not alter the software code or the environment in which it operates, it is quite impossible for its behavior to change.
If you have not altered its code, most likely it means that there is a 3rd party plugin interference or a server issue that is preventing the plugin from working as expected. From what I see, it seems that something is interfering with the user session preventing the just uploaded data from being properly associated with the user profile.
First of all, download the latest 78.5 version from codecanyon. Delete the one you have installed and install the new one. Don’t worry, you won’t lose any setting. If you still experience the issue, try enabling the following option: https://nimb.ws/6ymsncN
If the issue still persists, it means that a 3rd party plugin or even the theme is interfering. Try disabling one by one until you find the interfering one. Once identified, report to its developer to fix.
If still experience the issue, it means that your server has some issue with the user’s session management. For that, you have to contact the server maintainer to have further assistance.
ty the update worked.
Glad to hear that!
last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
done
Greatly appreciated!!
I have a valid and active support license, for the 78.1 update it asked me for my username and code I wrote it and everything works fine, but I want to update to 78.4 and when it asks me for the username and the code it accepts them but the plugin is not activated and It asks me for username and code again, and so on… What I can do? Carlos
Hi Carlos, please make sure you are using a fully HTML5 compliant browser like chrome or Firefox when activating the plugin.
Ty. No that is not the issue. I did it using chrome. (is my dafault browser) . Another suggestion?
Try eventually disabling the other plugins, one of them might be interfering with the activation process.
If the issue still persists, if you send me via private message (click on my name and then use the low-right box) the following data:- your email address
- full admin access to the wp-admin area
- FTP access
- a detailed step by step guide on how to experience the issue
I can perform some further tests to see if it is possible to determine the cause.
Critical Error: Is there an issue with the google client VERSION?
Uncaught Error: Undefined class constant ‘VERSION’ in /home/hypitchmarketing/domains/hypitch.com/public_html/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Client.php:1024 Stack trace: #0 /home/hypitchmarketing/domains/hypitch.com/public_html/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Client.php(1014): Google_Client->createDefaultHttpClient() #1 /home/hypitchmarketing/domains/hypitch.com/public_html/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Client.php(686): Google_Client->getHttpClient() #2 /home/hypitchmarketing/domains/hypitch.com/public_html/wp-content/plugins/woo-social-login/includes/class-woo-slg-public.php(100): Google_Client->verifyIdToken(‘eyJhbGciOiJSUzI…’) #3 /home/hypitchmarketing/domains/hypitch.com/public_html/wp-includes/class-wp-hook.php(324): WOO_Slg_Public->woo_slg_social_login(’’) #4 /home/hypitchmarketing/domains/hypitc in /home/hypitchmarketing/domains/hypitch.com/public_html/wp-content/plugins/woocommerce-upload-files/classes/vendor/google/vendor/google/apiclient/src/Google/Client.php on line 1024
Yes the plugin embeds the Google API library to implement the Google drive storage.
Make sure you are not using any other plugin that might be generating interference causing that error (from the file you reported, the issue seems caused by the “woo-social-login” plugin).
Is there a way to disable the embeding of the Google API Library? I do not use the google drive for storage, and therefore do not need the library loaded as part of the plugin.
Its funny but both you and the other plugin developer gave me the same answer about uninstalling the others plugin. I would imagine there could be alot of conflicts with a google api like this.
Yes, but for that kind of assistance you need to renew your support license.
support is renewed. thnx
Thank you for renewing, it helps me to keep the plugin alive and support my work. I really appreciate it.
The Google API library is loaded when the plugin is initialized. Please try modifying the upload-files.php you find in the root of the plugin folder. Please try commenting/removing line 128 and 129.
excellent, that worked! Thanks for the support. ill make a note of this so i can modify after any update.
Glad to hear that!
If you enjoyed my support and/or the plugin, please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
please help! the plugin is not working. when you check out, the files disappear and never upload. our site is www.OrlandoFlyers.com. ty
Hi,
please ensure you enabled this option: https://nimb.ws/SR56s3I . Ensure also there are no 3rd party plugins and caching system interfering.
TY, tried that but still experiencing issues.
Try disabling the other plugins, one of them might be interfering. Try also to switch temporarily the theme, it might be the cause as well.
Please help. Uploaded files disappear during checkout. ty in advance
fixed it.
