2157 comments found.
Item Shows Mobile App Support, then seller ask to buy API module for mobile app to work, after buying they say mobile app not there for now. support team ask for all access, after given access, they do nothing. I have only purchased this code because of mobile app.
Sorry we do not sell mobile all at all. Mobile app is completely free. You can find that on apple store. Here is the link https://apps.apple.com/in/app/worksuite/id1473933050
Google play has removed the mobile app because of some concern.
REST API IS REQUIRED TO CONNECT MOBILE APP APP TO MAIN APP. You can build your own app using REST api.
You were showing mobile app in product information and when we try to download mobile app it is redirecting to https://envato.froid.works/mobile-app and the link says you need restAPI to use mobile app (so I have purchased), it is asks for domain name, purchase code etc, even after trying multiple time, we dont get any update. the demo app does not allow to change url from main menu. we need mobile app, it is very essential for us.
The link is for downloading the source code which is also free for extended license users.
The domain name and purchase code are asked to verify the license type and provide source code
You can hire any developer and share the source code and get it customised according to your needs. Our Mobile app is bit buggy and we do not recommend it
after installing new version to upgrade to 5.4.03 from 5.3.9, I have 404 error message when trying to access root folder / base url
Please contact us via support.
I have tried the demo and it seems like on the task timer the calculation is wrong. Pausing any tasks and later resuming it create a break entry automatically and then that break time is also calculate as total time against that task. Is this something that can be disabled? Like disable pausing tasks or disable adding the break entry?
Thank you for contacting us.
Please check the calculation in timesheet .. it is showing correct.
Hello, i have a question. I have not updated the crm since 2019, and now i want to update to the latest version. I understood that i have to add the files etc, but how can i keep the information from my database, the user, projects, tasks etc. Is it possible ? Thank you!
Yes it is possible. Renew your support and contact us via support
Hi, i am getting 500 SERVER ERROR when i click on department menu after updated succesfully, how can i fix? https://prnt.sc/R_b3C95IYNIF
Please contact us via Support.
is there any report or burn down chat that show estimate vs actual for task by each employee?
Thank you for contacting us.
We have burn down chart in project.
Hello,
I have this error when i try to install website.
Error 503 Backend fetch failed
Backend fetch failed Guru Meditation:
XID: 789226409
Varnish cache server
Please contact us via support.
Hello Please I have a few things I need you to look into 1. Create invoice is not working 2. On paystack checkout, if amount is set to 25,000 on check out it shows 25 3. How does the client get link to login to my customer account after registration? The client can’t find link to share with the customer. 4. Are the new plugins included in the all Universal Modules Bundle for Worksuite SAAS
Thank you
Thank you for contacting us. Please contact us via Support so our team can Support you better.
is it possible to disable manual time entries by users and restrict them to only timer based entries?
Thank you for contacting us.
Yes you need to set permission as none for this.
For more information please contact us via Support.
Hello,
I’m considering purchasing the source code of this project on CodeCanyon and would like to clarify some questions before proceeding:
Can I develop solutions coupled to this source code, such as a mobile application, without compromising its integrity?
Is there any risk of breaking the functionality of the original software when making updates to the application developed based on this source code?
Are there any recommendations or best practices for developing parallel applications securely?
I appreciate any clarification in advance.
Best regards, Rafael Sarti
We have replied to your ticket
Hello can client make payment when invoice is sent ? And also can admin invite client so that client can signup from invitation and if no when will the update happen
Thank you for contacting us.
Yes these both feature are available.
I tried to install newly released Recruit, asset and Payroll modules. All 3 giving 500 server error and application doesn’t work afterwards. Only after deleting the module folder it works. Why every time we are facing issue after upgrade?
I remove cache file and everything. Still can’t install any of the modules
Contact us via support.
How can employee apply for resignation ?
Thank you for contacting us. This is internal policy of a company that how an employee can apply for the resignation.
But in application you can mark his exit date so he will count as ex employee.
I have an error while installing (crm.numo-iq.com is currently unable to handle this request. HTTP ERROR 500). I tried (https://froiden.freshdesk.com/support/solutions/articles/43000721822-issue-after-update) and the problem was not solved
Please contact us via support.
While Genrating an invoice pdf . logos of client and app and authorised sings are not getting featched insted of that alt tag is getting there. i think this is permissions issue but on which file do i need to check for permissions excelty can you please tell me
Thank you for contacting us.
Please contact us via support with the help of video recording so we can identify the issue.
Can monthly auto-renewing subscriptions be sold to customers?
I’m not talking about your saas version*As a freelancer, I sell packages to my customers and I want it to be automatically renewed every month or I want them to purchase it from the CRM system.
Thank you for contacting us. Sorry!! This feature is not available in non saas verison but you can use recurring invoice feature for it but it will not get auto renew.
Can I make a simple request?
Within the client’s Notes tab, why don’t you have the date showing for the notes? that way it’s easier to see the date of each note in the list view presented.. it is a very simple request… just add a date….
Thank you for contacting us.
I will send this feature requirement to the team.
We have added it and will come in upcoming update
can you please phonepe payment gateway
add in the dashboard
Thank you for the request will send it to our research and development team.
thanyou. we want Phonepe because Razorpay has many limitations and they take 2% commission also they did not providing UPI payments. Please add.
Ok we have sent your request to our team they will look into it.
Hello,
When I try to clock in and out I get a message device, not an authorised device for clocking in and out. How do I as admin set this so employees can clock in and out their hours?
Thanks
Please check IP address from they are clock in whether it is correct or not.
Hi, The only reason why I have not purchased yet is I cant see any funtion for emails to be imported automatically into tickets like other crms like Rise and perfex. Will you be adding this,
Thank you for contacting us.
As of now this is not available.
But we can add this in near future.
ok, as soon as this is added I will but as its important feature
We wiil inform you once it get ready.
Ok any idea on time scale as really really like your crm. its clean and simple
We can not tell you the exact date . Our team is currently working on bugs and feature improvements.
ok can this be done via web hook or api for the now
No it can not done via web hook for the api you can develop the api and use it.
