3370 comments found.
For some reasons on the new update we cannot export arm_subscription_start_date what could be the reason
Hello,
Kindly open a support ticket from https://support.arpluginshop.com and after that, ARMember technical support staff will assist you further.
Thanks
Hiii, Please I need an urgent assistance to reset two our my purchase codes. I would like to change the site url. How do I go about it pls?
Hello,
sorry for the delay. kindly message through message box of our codecanyon profile page with purchase code.
Thanks
Hi,
I’ve received a notification from Google Play regarding my Android app, which is currently running in a webview while using ARMember plugin. Google Play requested an update to the app in order to be compatible with their services. Are there any options to enable or implement the Google Pay feature to address this issue?
Below is the message:
Issue found: Violation of Payments policy Your app contains content that doesn’t comply with the Payments policy.
Your app uses a non-Google Play billing system to accept payment for access to in-app features or services, including any app functionality, digital content, or goods (collectively “in-app purchases”).
Hi, Im building a new functionality to my site and I want to know which hook I can use for when new members register to the website using the registration form using ar member? Please provide hook I can use.
Hello,
Kindly open a support ticket from https://support.arpluginshop.com and after that, ARMember technical support staff will assist you further.
Thanks
Can I send a direct link to enter the site in an email to the user? The user is registered on the site. I need him to log into his account using the link.
Hello,
ARMember does provide a direct login addon and you can generate a direct login link which you can provide to members by email manually.
Thanks
Hi, Can you please take a look at ticket 027157 regarding previewing files attachments ,, thanks
THIS IS HUGE allegations. This is open source plugin, you can have audited through developer. If it is found that what you wrote is not true then we may sue you for defamation.
Please do it! I will respond accordingly! In fact, I want you to!
Hi. Just wanted to find out whether your plugins work with Elementor? If not, are you planning on supporting them with your plugins having their own Elementor widgets?
Hello,
ARMember does provide Elementor support and also provides support to restrict elements based on members having membership plans. For more information, please refer below URL: https://www.armemberplugin.com/documents/elementor-support/Thanks
Good afternoon, I have been using your plugins for a long time. Thank you. Can I send a direct link to the site in a letter to the user? (I want to use this to renew membership when the user is unable to login with password).
Hello,
As I understand your concern you want to send a direct login link to the user. Unfortunately, it will not be possible to achieve this directly but you can send the email manually to members with the direct login link.
Thank
Purchased two times ARMember but one purchase code is disabled and the other one out of support. So there is NO SUPPORT? Why should anyone trust a developer who disables purchases and restricts support to NO SUPPORT?
Hello,
we can not disable any of your purchase code. In fact envato does not give us any such way.
It shows here that your license is expired. When you bought this plugin you knew that if you need technical support then you get it for first 6 months And after that you need to extend your support.
If you demand lifetime support for just $59 then how do you think any company can survive?? Do you get any car,mobile or any normal thing with lifetime free support??
Kindly extend your support if you want our technical support staff to help you. If you can not do it then its open source you can help yourself or can hire another developer as well.
Thanks
Hi, I have sent you message you through codecanyon profile to deactivate purchase code since I nolonger have access to www.valuers.co.ke and I want to use the code on another website. Please check, I have provided the code in the message
Hello,
your issue is taken care of.
Thanks
1.) Does your plugin allow a free trial for a specific membership role with no credit card required? And if so, can it protect against abuse of people just trying to reuse free trial over and over.
2.) Will I be able to create unique membership roles that I can assign to membership levels? If so, is this included in the basic package?
3.) Do you have a pay by check or mail-in membership option?
Hello,
1. Yes, ARMember does provide both free & paid trial period. The card will not require for semi automatic subscription method but for automatic subscription purchases, the card is required.
2. Yes, ARMember does provide a facility to set user role per membership plan.
3. Yes, ARMember does provide an offline payment gateway which is Bank Transfer, this payment gateway allows the pay by cheque option as well. For more information please check this URL: https://www.armemberplugin.com/downloads/bank-transfer-integration/
Thanks
Is there any way to change the email template or use html without breaking the template? I use an HTML template instead of your standard one, but the look of the email sent to the customer is broken, with spaces, because the armember breaks the template. I’ve tried using several HTML templates and they all look like this. Is there any way to use my own template or addon that does this?
Hello,
If you have added the line break in the content then, kindly check by removing line break and after that, content will be displayed properly. For more information, kindly open support ticket from https://support.arpluginshop.com and after that technical support staff will assist you further.
Thanks
After I updated the pagseguro addon it no longer works. I had to go back to the old version for it to work. This new version is broken
Hello,
Kindly open support ticket from https://support.arpluginshop.com and after that technical support staff will assist you further.
Thanks
Can you please help me unlink my old website from my license? I’ve sent you a private message via Envato.
Hello,
yes we surely can help you with that.
Thanks
Thank you!
Hi! How could I use the Bank Transfer of Armember
I could enable it yet the transaction is Pending and the Bulk Action only has Delete option. There is no way to update that state
I can use the Bank Transfer of Woocommerce, yet this only allows custom text, not images, so I prefer Armember’s which allows both
Thanks!
Hi,
for technical support kindly open support ticket at our helpdesk.
Thanks
Hello. After the update, email verification for user accounts does not work. I do not receive a code in the e-mail.
Well, There is no specific change done in email sending module. Still you can open support ticket at our helpdesk and technical support staff will help you. THanks
Hi, I have a page build with Elementor. I make a Container with ARMember Settings as Show content to “Non-Loggedin Users”. But this container is still visible after a user is logged in. how do i make a section invisible to login user?
Hello,
This may happen if the caching related issue so, kindly check by clearing cache and after that it should work fine. If you have still concern then, kindly open support ticket from https://support.arpluginshop.com so, after that, technical support staff will assist you further.
Thanks
Hello Support team,
I am currently considering purchasing your plugin and have a few inquiries before making a decision:
1. Is it possible to exclude registered users from appearing in the same directory as other lists created by the admin? Essentially, we want to prevent logged-in users from being displayed in the member directory that we plan to showcase.
2. Can profile pages be restricted for non-logged-in users? Specifically, we would like only logged-in users to access and view the directory member profile pages. Non-logged-in users should not have access to these pages and should be prompted to login or register instead.
3. Will the directory feature a filtering function based on categories?
I appreciate your assistance in clarifying these points before proceeding with the purchase.
Thank you for your attention to this matter.
Hello,
1. Yes, all the members will be shown in the member directory listing including those created by the administrator. Regarding “exclude logged in member”, unfortunately, it will not be possible.
2. Yes, ARMember does provide a facility to restrict the posts/pages according to your requirements you you can achieve this using ARMember plugin.
3. If you are referring to the custom fields for the register form then, yes ARMember does provide a facility to add filters for the custom fields too.
Thanks
Hello, I need my pagseguro license code ASAP, I can’t find it on my addon pages.
Hello,
For addons kindly contact us through ARMember website as they are not sold here.
Thanks
Hello, unfortunately, your support is very slow. I have been waiting for more than 24 hours, and there has been no response. My business has been significantly impacted, and you simply haven’t addressed my tickets.
Ticket number: 028783
It seem support staff had already replied to you. Also, kindly note that our turn around time which we had promised and even cleared here in support term is 24-48 hours.
Thanks
Yes, I understand that support may take more than 24 hours to respond, but it doesn’t make sense when the customer notifies that their operation is down, causing significant financial losses because your plugin stops to works. Even when you are aware of this, you respond to the ticket with a generic reply, without assisting the customer.
Now, I have to wait another 24 hours to try to get a new response that truly helps me, and this is despite having 4 licenses with you.
Trust me support staff are doing their best. Its not like that they want to delay intentionally but the level of fees we are charging for the plugin, we have limited staff availability.
Thanks