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Discussion on WordPress Contact Form Plugin/Form builder - ARForms

Discussion on WordPress Contact Form Plugin/Form builder - ARForms

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2677 comments found.

You’re not able to verify my purchase code on your ticket system. Stupid, but my support time runs. So I’ll ask here.

I have some trouble with ARForms, i’ll find a solution, to translate the date and the time in a German wording.  I used loco Translation to edit the file. But in the translation file it is actually correct,

[ARF_form_added_date_time] gives me “19. January 2024” but I want “19. Januar 2024”.

But in Loco Translation i get some error aout ARForm. “Translation set not known in ARForms – Premium WordPress Form Builder Plugin”

Hope you can help me.

Doesn’t know why there is no translation for the month, but i’ve changed the wordpress global settings for “wp_date_format” in a numeric Value. Not my favored sollution but it still works.

Hello,

Regarding the date translation for [ARF_form_added_date_time], we’re going to make few changes regarding this and will be affected from the next version.

Thanks

thank you!

I bought this plugin on November 29, 2023, based on a promo that said “Buy now and get 17 premium add-ons free”. I am yet to get a premium add on even after contacting Code Canyon who said contact the seller, who has never responded. The “deal” is still on apparently. Has anyone here benefited from this promotion? AR-Forms-Screenshot

Kindly mention that too with screenshot in ticket reply so, developer will check that as well. Btw, so far nobody has reported anything like that.

Thanks for helping to resolve my issue. If the downloads were provided immediately on completion of the sale or there was a clear notification to ‘contact support for your add-ons’, we would not be here. As a matter of fact, now that I’ve looked at your portfolio, I’d have bought your membership script immediately after checking on the capabilities of ARForms but my initial feeling was that “this seller is unresponsive”.

I have changed my opinion of your operation to very positive based on your responses here.

Well, free addons are not going to be offered for indefinite period. its limited period so, unfortunately its not possible to put it in bundle of main plugin. And secondly we can not make change on thank you page of codecanyon.net.

Thank you for your positive feedback.

Thanks

I have several licenses for ARForms. I have enabled the Google ReCAPTCHA button in Input Fields but nothing happens. Where is the ReCAPTCHA button?

For technical support kindly open support ticket at our helpdesk.

Thanks

The Razorpay is showing wrong amount if typed above 3 digit.

We try to collect Rs. 2000 , but it is showing only Rs. 2

Please it is very urgent . Tried to contact with Chat support in website and there is no reply. And support portal unable to create ticket also as it is showing wrong purchase code for the correct one. please provide urgent fix

Hello,

if its bug then will be fixed as soon as possible.. If you are facing difficulty in creating ticket then please message me through message box of our codecanyon profile page.

Thanks

Due to not being able to submit system bugs via their own support systems due to having to pay for additional support once your six months have expired. The latest updates seem to have broken the HTML field. When you save the form – the HTML tags are stripped out leaving only plain text making the HTML field useless. Please fix it!

Hi,

if you are saying is any general bug then will be fixed in upcoming version.

Well, when you bought license you had knew that you get free technical support for 6 months and after that if you want you need to extend and that is same rule for any item sold here in codecanyon. If we do not charge for support even after first support period is over then how do you think we can survive?

Thanks

Thank you for the reply. I just needed a way to submit to you that there is a bug with the HTML field. I look forward to it being fixed in future versions.

You can report your bug through contact us page of our webiste or through message box of our codecanyon profile page.

Thanks

Hello, support ended but wanted to say that v6.01 works for me but next versions don’t work.

OK solved – the two problems. 1. update of database was blocked by my security plugin (NinjaFirewall) 2. after database upgrade v.6.1.1 works

Glad to know that issue is resolved.

Thanks

Do you have any plan to give discount same as cyber week? If not could you please tell possible event to give discount?

Same error message showing /home/user/public_html/wp-content/plugins/arforms-form-builder/core/controllers/arfliterecordcontroller.php on line 363 I cannot open a ticket as my support as ended but wanted to report.

pre purchase Question with this plugin can i create a page of login and register page and can my show to my users my daily collected leads ? like i want to create a page where my user see our leads

Hello,

login, signup etc is possible in ARForms using user signup addon. But i do not think any such leads can be shown as there is no connection with form builder.

Thanks

Hi I got messages on my WP sites that the ARForms database needed to be upgraded. After running the DB update, my sites are now showing the following message on the frontend: Warning: Undefined property: stdClass::$accordion_js in /home/user/public_html/wp-content/plugins/arforms-form-builder/core/controllers/arfliterecordcontroller.php on line 363

May you assist me please? I have sent you a message via the support portal as well.

Hello,

kindly continue conversation through support desk.

Thanks

Check out my support requests. Nothing you say works. The plugin is garbage.

well, around 10K customers are using it, so, if nothing works for you then there could be site specific issue.

do not worry support staff will asist you.

Your quick response to issues and solution-oriented approach have helped us maintain the project timeline. Thank you! We provide services in the web tasarım industry, and we are very pleased to be working with you.

Me propose la version 6.1 de ARForm ??

mais message ” La version de WordPress sur votre serveur est 6.4.2, alors que la nouvelle version de l’extension nécessite une version 7.4.”

Wordpress 7.4 ça n’existe pas !

Hello,

please check again. issue is fixed.

Thanks

Can this plugin allow files to be attached when submitting the form? I’m talking about attaching them, not uploading them to the server and then clicking a download link (I assume this is what you do).

Hello DiwebSolutions,

Yes, the files can be attached to the submitted form in the email notifications.

Thanks

Hi, Where can I find the field id for pre populating html element from other field variable?

Never mind, I found it

Presale question : Can a logged in user submit a form only once, and it’s results are shown to him everytime he visits that page ? He is not allowed to edit once it is submitted ?

Hello,

Yes! ARForms does provide facility to restrict users to submit forms only once by different criterial like ( logged-in users, IP address, or form field entries ).

To display the result of the submitted entry, you can use the ‘ARForms – Front-end view add-on’ that provide such facility to display the submitted entries data to the user who had submitted the form and also allow/disallow that form entry.

Out of the box, user can’t see the submitted details ( without add-on ) & can’t edit the form.

Thanks

Hi there,

In line with a comment by fellow user jmwdba83, posted 6 months ago, I have added some forms as links on the main menu of my site and the java script of your pluging is causing long delays in pages opening.

I have run a few speed tests on my site and the following has been a consistent outcome:

“Avoid long main-thread tasks”

On the list of the culprits, I get the following entry: https://[DOMAIN]/wp-content/plugins/arforms/js/arforms.js

I like your plugin very much as it is one of the best out there, however, this issue makes it very unwise to use, since it harms website speed very much. I know my support is long expired, but I feel that this is not a matter that requires my support to be active, since it is not unique to me or caused by a misconfiguration of my server. I feel you guys could look into the part of the code that is causing this issue and fix it for the benefit of your many customers out there.

Thank you.

Hello McBay22,

I will forward the error message to our team and we’ll check further for that part. Also, please share some more details about the tool/website you’ve used to test the concern and also please let me know if you’re using the latest version of the ARForms ( 6.0.1 ).

Thanks

Thank you for the patch file that you kindly provided me with. However, after applying the patch, I’m now getting the following error, and my website won’t work at all when the ARForms plugin is active:

Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /home/username/public_html/wp-content/plugins/arforms-form-builder/core/controllers/arflitemaincontroller.php:1912 Stack trace: #0 /home/username/public_html/wp-includes/class-wp-hook.php(322): arflitemaincontroller->arflite_front_head_js() #1 /home/username/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /home/username/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/username/public_html/wp-includes/general-template.php(3052): do_action(‘wp_head’) #4 /home/username/public_html/wp-content/themes/exponent/header.php(12): wp_head() #5 /home/username/public_html/wp-includes/template.php(790): require_once(’/home/username/...’) #6 /home/username/public_html/wp-includes/template.php(725): load_template(’/home/username/...’, true, Array) #7 /home/username/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #8 /home/username/public_html/wp-content/themes/exponent/page.php(7): get_header() #9 /home/username/public_html/wp-includes/template-loader.php(106): include(’/home/hwhflqri/...’) #10 /home/username/public_html/wp-blog-header.php(19): require_once(’/home/username/...’) #11 /home/username/public_html/index.php(17): require(’/home/username/...’) #12 {main} thrown in /home/username/public_html/wp-content/plugins/arforms-form-builder/core/controllers/arflitemaincontroller.php on line 1912

Kindly open support ticket at our helpdesk.

Thanks

Please activate license to install this template. it say every time we try to use example form but the lisence is active…!

Hello,

kindly open support ticket at our helpdesk and support staff will assist you.

Thanks

I tried to register for your support system but it is saying that my purchase code is invalid. I have tried typing and copy/pasting.

I bought it a few days ago.

In that case kindly leave message through messge box of our codecanyon profile page with your purchase code. Will have to check as it does not happen usually after few days.

Thanks

Hello, I have just been playing with your demo and I am quite impressed.

However I ran into a few hurdles and I would appreciate your comments, perhaps I am just not using it correctly.

a) Form Background Image It seems this is not being resized. When I uploaded an image it is not being displayed in full, but rather just a portion of it.

b) It would be nice to change the Font Color of the text. I cannot see a way to do that.

Cheers

Hello Kramming,

1) Regarding the background image resizing, as of now it’s not possible to resize the background image directly. However, you can use custom CSS to resize it without any problem.

2) For text color, you can click on ‘Custom’ button from the form editor > Styling options ( right panel > under Basic Styling Options’ color scheme section. ( See screenshot: https://prnt.sc/WyuoSlsVVeG9 )

Thanks

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