reputeinfosystems

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1600 comments found.

Hi, I recently bought your contact form but when we try to submit a form it doesn’t submit on the front end but the data is sent to “Form Entries”. So, when a form is complete, we are just shown the loading circle on the submit button and not shown a thank you message/redirected to a new URL.

We’re looking to launch a new website soon so would really appreciate if you can get back to as asap.

Also, we are looking to POST the forms information in to a API URL string but we can’t put the forms data in to the url. Please see example below;

https://URL/api/submit.php?returnjson=yes&campid=campaign&firstname=[Field ID : 120] 

When that URL is posted, it just displays “Field ID” as the name in our CRM? 

Thanks

yes, no worries support staff will assist you to solve this issue.

Hello, I use DIVI theme with DIVI builder with the latest version 3.2.2 the arform and arprice plugins block the use of DIVI builder, when they are active it does not show in the backend the DIVI constructor when I deactivate them if they show them to me. I’m waiting for your answer, cheers.

Hello,

kindly open support ticket at our helpdesk https://helpdesk.arpluginshop.com

and support staff will assist you.

Thanks

is there any way when you update any Form Entries the person on that email get the update?

no,sorry thats not possible.

Hi there. I have a qeustion. How about the GPRD in the forms? please explain?

Hi,

Yes to make form GDPR complaint you just need to add one check box in your form which would be mendatory field and with label to get users consent about data is being stored. If that checkbox is checked only then form will submit.

If any user contacts you to modify or delete data. You can simply go to form entries page and can edit entry or can delete it.

so, basically you can find arforms gdpr compliant but we are also exploring other needs if there are any.

THanks

Thanks Yes that is a good one… Did not think of this solution.

Hello Could you deactivate my license in my website?

yes. please contact me through messagebox of our codecanyon profile page.

Thanks

support is poor , no reply of generated ticket after taking paid support | Ticket no. 006045

no reply on ticket after 24 hours , thats what for paid support ?

Hello,

support staff had already checked your issue and its 100% not issue of arforms. seems something wrong with bundled plugin come with theme or something related. they are digging further. so, support person will get back to you asap.

Hi, glad to know that your issue was fixed properly by support staff two days ago already. hope you were happy with our support :)

thanks

Hi Ankur,

I noticed in the comments that I’m able to get referral page url in admin email using shortcode by using a hidden form field?

Can you let me have this shortcode please as I need this feature on one of my site forms.

Many thanks Martin

replied.

Hey Guys, I don’t know if you can help. I just bought ARForm the latest version, i was having difficulties to update so i decided to delete the App and install the new version, so now my Form which i have spent several hours on is GONE.

I wasn’t able to Export Form, when i tried it just crashes my site.

Can you assist ?

Cheers

Hi,

well if you have removed plugin and installed new version then obviously all the data are gone. i dont think anything can be done now.

Thanks

Hi, Can you tell me if the forms are saved inside the ARForm plugin folder? Why am asking it’s because i have possibilities to restored my backup which my was included.

Cheers

Hi,

no, forms stored in database.

Thanks

dejoe087

dejoe087 Purchased

How can one upgrade from v3.0 to v3.3.2 manually without losing forms and form entries? Thanks.

Just download 3.3.2 from codecanyon. unzip it and you will get arforms folder. copy it and simply replace it to wp-content/plugins/arforms

and thats it. Just make sure that you keep backup of site. And make even more sure that you do not keep backup copy inside plugins folder otherwise it will give error.

for any further assistance kindly open support ticket.

Thanks

Can I View submitted form entries inside the WordPress admin ???

Yes of course you can view. As well as you can edit and delete entries too.

Can i add subscription billing like annual or monthly billing to client with this form?

you need to have paypal or any other payment gateway addon along with arforms and then you can do it.

Hello, I’d like to know if this form is storing datas and in which way it’s GDPR compliant.

Thank you Best Regards

Sara

Hi Sara,

Yes glad to inform you that ARForms is first gdpr compliant form builder here. tomorrow we are releasing one more update which will allow you even more control that you can even control that enable disable storing visitors ip address, browser etc data. And option to automatically include privacy policy related to arforms to default wordpress privacy policy option. For regular entry data you can put conditional checkbox to ask for users consent so, only after checking checkbox form will be submitted. ANd all the entries can be modified or deleted in admin section without problem.

so, from best of our knowledge it should have all the necessary option to make gdpr compliant.

Thanks

Hello, Thank you for your answer. I will wait new release.

Best Regards

Sara

Version 3.4 is released now arforms has facility that you can even skip storing ip etc data, And also made compatible to wordpress 4.6.9 and given text area where you can set privacy policy related to plugin.

thats not all, in 3.4 we have added support of mailerlite and done some further improvements as well.

THanks

Hey,

When i create forms, i do use the drop down fields, but the Label Name drops down halfway inside the drop down box. Do you know how i can bring back labels to the normal position?

Cheers

Hi,

must be some css conflict with theme or another plugin. kindly open support ticket if you have not already and support staff will assist you asap.

Thanks

Hey, I have placed a ticket yesterday and nothing has been done. How long those it take to get response to ticket created ?

Yes support staff had already checked it hours ago its issue from theme so he was looking for a way. He just replied

I’m sorry to say it but you can not wait 24 / 48h for each support response …... we bought your plugin and your add-ons but we need support !! yesterday I opened a ticket they answered 2 hours ago giving me a useless solution I replied but now that I have to wait another 24 hours ??? just missing your site plugin to be complete ….... I need support thank you

Hello,

i thank you for your honesty. i am happy that you can now use arforms again without problem.

Regarding refund its already processed from our side so, can not cancel it. Kindly buy new license and we are good.

Regards

Hi, I’m always me :) but on the management of prices in arform have you gone on ?? for example if I have a quantity field and a single piece price field, I have seen that making the sum in a html field gives me the total and proceed with paypal …... but if I have the choice of a service like I do? hahahahahahaha do not hate me please …......

I have a PRIVATE service at a cost of € 150 and then I have a SHARED service at a cost of € 60 per person …... only in the second case I should do 60 * the number of people !!!

if I use two distinct HTML fields I can do it with the two formulas but how do I send the right field to paypal?

ok now I think the support will kill me !!

Thanks

Hi,

i think what you are asking is most probably possible in arforms. To get further assistance over it you need to buy license(arforms + paypal) and then open support ticket and support staff will be able to assist you on this matter.

Thanks

Hey,

When i create forms, i do use the drop down fields, but the Label Name drops down halfway inside the drop down box. Do you know how i can bring back labels to the normal position?

Cheers

horizontal form?

where can i find the input element? to be drop in the blank canvas

how to put the button inside the column? or put the button side by side horizontally with the input.

This comment is currently being reviewed.

This comment is currently being reviewed.

yes replied.

Hey, Am not sure if this can be fixed, but if i placed an image, it won’t stay in that position . It just messed up the look of the form.

I really have some questions and i have already send a ticket, kindly assist because i have a deadline to submit my work.

Regards Kingsley

Yes, i believe support staff had already replied you a few hours ago. keep replying there and you will get further assistance.

Thanks

Hi, before buying I would like to know whether I can upload a PDF document and then add the form fields (like name, address, signature) for the recipients to fill in? And if so, how does that work? Thank you in advance

Hello,

No, you can not upload your own pdf document and then add form field. it does not work that way.

Arforms creates forms and then if you have pdf addon bought then when user fill up the form, the entry will be automatically converted to pdf. As well as you can customize your pdf template.

thanks

Hi,

I click send my form and receive this message in my page: “Form is successfully submitted. Thank you!”

Very well, good!

But i don´t receive any email.

General Setting email (SMTP/PORT….) and very ok.

Send Test E-mail – Perfect.

???

“And i don´t have any problem my server mail provider.”

This comment is currently being reviewed.

Hi, I would like to be refunded since I can’t use the plugin with LeadPages (it was the only scope of my purchase). Thanks!

Hi,

Leadpages is i think external software right?? arforms or any other form builder probably can not work with it if i am not mistaken it with something else. for any refund related request u need to go through codecanyon refund submission. if u will be eligible for refunds then surely will be processed.

thanks

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