8957 comments found.
Hello,
Can you please help activate the license?
Password sent.
Hi MavenMark
Thank you for choosing Filter Everything PRO.
Please send the license key (not CodeCanyon purchase code) via pm as well.
Best Regards,
- Victor
sent.
The license was activated and everything is working well.
Best Regards,
- Victor
Hi there! Please look at my site. On this page https://laminatparchet.ro/listing-category/parchet-rezistent-la-apa/ On filter: Clasa Trafic All the products have value for class traffic but do not show as available in filtres
Hi tampo21
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
already sent the credentials.
We have checked the site and the issue is in the URL prefix, in the Filters -> Settings -> URL Prefixes, we changed the ones with a
--to
_and everything is working, please note they should be unique, they should not cross with any slugs that are on your site already created.
if you have a category-slug creating URL prefix like category-something won’t be unique, it should be with _ to be unique.
Best Regards,
- Victor
OK, thank you very much, please let us know if we must keep the both version enable?
Do you mean the Free and PRO versions of the plugin? No, you don’t need.
Best Regards,
- Victor
Hello,
I am not able to find any more documentation about the HTML id or class of the Posts Container, i am not able to filter the postloop on our website.
Hi resshaheen
Thank you for choosing Filter Everything PRO.
If you are using AJAX you can find here – https://filtereverything.pro/resources/plugin-settings/ information on how to find “HTML id or class…”
But we recommend testing it first, to be sure that everything is working without AJAX, and only then use AJAX.
Make sure that you have chosen in the filter set settings the correct query from the “And what to filter” dropdown.
Best Regards,
- Victor
worked like a charm, thank you! how can i change the colors, they are showing in pink now
Hi resshaheen
A screenshot of the problem or link to the page with the issue would be very helpful in understanding what colors you are talking about.
Best Regards,
- Victor
please see here https://snipboard.io/IdRTNC.jpg
Hi resshaheen
Those styles are from your theme. You can use browser tools and inspect what styles are placed on those elements from your theme.
Best Regards,
- Victor
Hi!
How can I show the total number of results on a search page? This will be used for a number of job postings we have, so say some selected the filter “MArketing” they’d see 34 out of 554 jobs
Also, is it possible to have 2 filter sets on the same page? Right now, I have it in a sidebar widget for Desktop, which pushes it to the bottom of the screen on mobile.
I’d like to add another filter widget above the content on mobile only, but when I do so, the shortcode causes the side bar widget on desktop to disappear.
Hi BuildAnOnlineBusiness
1) You would need to write a custom code that will get a number of how many posts you have, and update let’s say with the message how many it finds to your needs.
2) Yes, it’s possible to have 2 filter sets on one page. You would need to place two widgets or shortcodes in order to display them but do not mix like 1 widget and 1 shortcode. And of course, create 2 filter sets.
For the mobile button, if you are using pop-up mode, you can use the shortcode [fe_open_button] on the page where you would like to see the mobile button.
Best Regards,
- Victor
- REMOVED *
1) No time for new code 2) I love this feature! It looks awesome on mobile, thanks!
1) Unfortunately there is no other way around, at least yet.
2) We are glad to hear that it worked for you.
Best Regards,
- Victor
Hi, I’m testing filtering on custom fields. It works perfectly on numeric ranges but not on other field types.
I notice when filtering on numeric range the original page URL (containing index.php) stays: for instance https://mywebsite.com/index.php/test_block/
When filtering on other field types (text or boolean) I get a “page not found” error, and I notice the URL changed to for instance https://mywebsite.com/test_block/country-france/
What could be the cause? URL prefix is ‘country’ in above example
Regards, Wim
Hi Wim
Thank you for choosing Filter Everything PRO.
The index.php should not be in the URL, this is considered as a bad practice. Thus the filtering is not working. As to the second URL 404 error, please make sure that all your URL prefixes are unique, go to the Filters->Settings->URL prefixes and change it to the unique ones for example make them fe_myprefix.
Best Regards,
- Victor
Hi, after changing the permalink structure all filtering works indeed, thx
Good job! We are glad to hear that everything is working now.
Best Regards,
- Victor
Pre-Sale: Can the category filter be made to respect the category url, without adding anything to it? for example: category-category-name >> category-name. Because it doesn’t allow the field to be left empty.
I only want to use the category filter as a menu, I want it to respect the URL and the SEO that I apply to the category using Yoast.
Hello Claudioif
Thank you for your interest in the Filter Everything PRO.
If the category URL will be the same as default category URL, the category archive page will be opened 
/{category_filter_slug}-{category_name}/
Where {category_filter_slug} – anything you type in appropriate filter field.
{category_name} – regular category slug.
For example:
/cat-laptops/
/cat-smartphones/
/cat-tablets/
And you can set up single SEO Rule for all such category filter pages in the FE plugin settings and all SEO data can be generated automaticaly for these pages.
Thank you.
Regards.
Perfect, I have one last question for you. I usually work in an environment that is not the domain. for example: web.com/demo1. Which I then put into production on the client’s host when the design is completed. In this case, how is it done with the licenses? Thank you.
Hi Claudioif
You can activate the license on two sites, usually, it’s stage and prod. And then simply deactivate the license from the stage site.
Best Regards,
- Victor
Hello! When entering the admin panel of the site, I see the following message:
Warning: Invalid argument supplied for foreach() in /home/vn511122/lapa.shop/www/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 640
How to deal with it?
Hi ruslanyh
Please update to the 1.8.2 version of the plugin and it will gone.
Best Regards,
- Victor
Uhum, so here is what you can do, install the latest Free version of the plugin. Then deactivate the PRO version and delete it from the dashboard -> plugins.
Download the latest 1.8.2 PRO version from here and install it from Plugins -> Add New -> Upload Plugin and choose the archive with the downloaded plugin.
It should fix it and you will have all of the filter sets untouched. Because without the Free version if you delete the PRO plugin all filters we get deleted.
Best Regards,
- Victor
Hello and Happy New Year , we are using our licences on dev websites none of these websites are live. The dev sites are searchdev.primelux.co.uk and we are testing this on dev.primelux.co.uk , it did not work , so we bought another licence .We have purchased a second licence today and it is not activating , ” invalid licence please enter correct licence key” You have been using this plugin for over two months without a licence, and it is now logged. Secondly please may we have permission to use the plugin on 5 of our websites , if the dev testing is successful. please help this is Super Urgent
Hi TROY3511
Thank you for choosing Filter Everything PRO. Happy New Year to you too!
If you are having an error that says “invalid license please enter correct license key” more likely you are using the CodeCanyon purchase code, instead of the license key. The instructions on how to get the license key you can find here – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key
If you cannot deactivate some licenses on sites, you can send the license key and we can deactivate it for you across all of the sites.
If you have two licenses you can activate it on 4 sites, but there is no possibility to do it on 5 sites with two licenses. You can only deactivate on some sites, to use on another one.
Best Regards,
- Victor
Hello,
Thanks for your time.
I would like to know how can I hide options that dont have quantity. In this case you can see some gender empty https://dev.webiton.com.pt/togs/categoria-produto/colegios/colegios-boa-ventura-montessori-school/genero-unisex/ . The same happen with different context.
Thanks in advance.
Hi dmachado481
Thank you for choosing Filter Everything PRO.
From the filter set settings choose this option – https://prnt.sc/rr7ZKkkuk90s
Best Regards,
- Victor
Working Perfectly! What if it only have on option. Is it possible to disable that filter, since there is no option?
Regards
Yes, just turn on the Hide empty filters option a bit lower.
Best Regards,
- Victor
Hi I’m receiving an “Unknown error” when trying to activate my license on my staging site.
Hi Defnet_N
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key. (not the CodeCanyon purchase code)
Please, send all these via PM.
Best Regards,
- Victor
PM sent – thank you
Please send the license key as well via PM.
Best Regards,
- Victor
The license is activated and everything is working.
Best Regards,
- Victor
Thank you
Hi! I have created a custom field with ACF. I have setup a custom field filter, with a dropdown widget. It works well, but when I leave the custom field empty (sometimes I don’t need to enter the value into the custom field), I get a return of items without the name from the custom field, but just the counter number of items that have nothing inside custom field. For example: 1. Product color: blue 2. Product color: red 3. Product color: (empty field)
What I get in return: Blue (1) Red(1) (1)
The filter sees the third item as empty and returns only the number. What I need is that when the custom filed is empty, nothing should be returned. Blue (1) Red (1) ... nothing else.
I hope you understand my issue. Hopefully, there is a solution. Thank you for a great plugin and your support! Teo
Hi sitemaster
Thank you for choosing Filter Everything PRO.
This can be done in two ways, first, use the include/exclude functionality for the needed filter, so you can exclude that empty term from appearing. Go to the filter set settings, choose the needed filter click “more options” and use include/exclude.
The second one is just to create an ACF field with checkboxes instead of a select, and you need to use use anything more.
About issues with ACF that might appear if you modify them, you can check here – https://filtereverything.pro/resources/acf/
Best Regards,
- Victor
Thank your for a quick reply! The first way didn’t work, because it doesn’t see an empty value. I can pick ‘blue’ and ‘red’ to include in filtering, but the empty value remains. The second way didn’t work at first, but I found a workaround. I hope with this solution it will work in the future. Thanks again!
Perhaps you should name the empty field as empty and then exclude the empty term. But we are glad to hear that you found the workaround.
Best Regards,
- Victor
Hello!
I purchased the PRO version of the filter set b/c it was the only way to have it work on a single page. After purchasing I spent some time testing it out and realized it will require a lot of custom code to get the filters to look and function exactly how i want. Do you have a refund policy for a purchase less than 24hrs old?
Thanks for understanding.
Cheers Todd
Hi Todd
Thank you for choosing Filter Everything PRO.
Can you describe the issue that you have encountered during the placing filter set on the page? Perhaps we can help you out with it if you could provide the needed information on what you are looking for.
We are following the CodeCanyon refund policies that are written on the site.
Best Regards,
- Victor
Hi Victor, thank you for getting back to me. It might be easier to show you…the filter system on this page is exactly what I want to replicate. https://houseofspoils.com/collections/the-new-frontier
I’m no coder so I’m not exactly sure how to achieve this with Filter Everything. If you have some insight that would be amazing.
cheers -Todd Rone
Hi Todd
Ah, absolutely, there is nothing complicated in this one, those are just 3 dropdown filters and one I guess with color swatches? Or this is a separate one?
Can you please send the credentials to the wp-admin dashboard following this document so we can set an example for you?
Also, you need to send the link to the page where you want to display that filter.
Best Regards,
- Victor
Thank you so much, Victor. The requested credentials have been sent via the private message link. Please let me know if you have any issues. Cheers again for the continued support.
-T
So we placed the filter set on your page, and we set the basic looks. The only thing that is left to do is to make it exactly like you want applying your own style.
Editing the page via Elementor you can see how we set it up. Currently, the filter is in the horizontal layout and 3 columns, you can change it to max 5 by clicking on the Filter Everything widget while editing the page via Elementor.
Best Regards,
- Victor
Victor, thank you so much for your help on this!
You mention being able to style it myself, but the Elementor widget is restricted to only adjusting the container margins and padding. I’ve spent an embarrassing amount of time using my browser inspector tool + CSS to make adjustments – all to no avail. Like I said I’m not a developer (but I am trying to learn) so it’s very likely I’m missing something super basic. At the end of the day I need more design control over the elements.
I would like the 2 drop-downs to be left aligned; each 100px wide with 70px padding so the left edge aligns with the left edge of the image. For the Swatch colors, I want that element to be right aligned with 70px padding so the edge of the swatch aligns with the right edge of the image. I can’t for the life of me figure out how to separate the elements to have the drop-downs be on the left and the swatches on the right. Can you tell me the steps you take to achieve this? I’m very keen to understand and learn.
thank you again for the incredible support. cheers -t
Hi toddroneparker
Even though it is out of the scope of the support policy, we set up those CSS styles, so it will look like you want. You can check them in the Filters -> Settings -> Experimental -> Custom CSS. We’d recommend saving them before editing, so in case you can go back to the old styles. You can examine them and understand which is responsible for what.
Best Regards,
- Victor
Thank you so much Victor! Your customer support has been nothing short of spectacular. Cheers for helping me figure this out.
Best -t
Thank you for the awesome feedback! It means a lot to us.
Also, if you add a new filters, please check this screenshot – https://prnt.sc/BCxiKIoLcJ7n they all have unique classes, you can inspect them via browser tools, so you would need to add them to the CSS that we created. So everything would work nicely. Because this is custom CSS it would require adding new classes so they will look all good. If you get confused after you add new filters we might help you point out where is the exact issue.
Best Regards,
- Victor
Hi Victor, hope you are well. When doing some recent test, I realized the Frame Color filter doesn’t filter anything at all and currently I can select more than one color at a time, which I don’t want. Ideally it would be able to filter by showing the largest frame size in the selected color (no need to display smaller frame sizes). I’m sure it has something to do with there being so many product variations, but I don’t know how to target the specific frames that it should filter. Any help would be greatly appreciated. I also want it to automatically switch between selections so only one color shows at a time. https://bergenandbedford.com/all-prints/
I’ve realized it may be due to my loop grid not being able to display variations of a product. So now to figure out a workaround.
Hi toddroneparker
We have checked the site, and the issue on this current page with colors is that all products have those colors, there are no products that’ll have different ones, like one is red and the second one white only.
As to the do not display the small frames filter, you always can go to the filter set, choose the needed filter, and click the “More options” where you can use include/exclude functionality in order to remove not needed terms from a filter.
With labels, you cannot change this behavior, so you can use radio buttons to choose only one color at a time.
Best Regards,
- Victor
Hello Dear, After setting seo rules they don’t work. For example settings for filter by Brand https://prnt.sc/NgeL8O519Z5R Also tried setting for a only one brand, but the same situation – the rule didn’t applied https://prnt.sc/HWoG4_sFN0FH
Hi Jokerbvo
Thank you for choosing Filter Everything PRO.
Did you turn off in the WP settings this option – “Search engine visibility – Search engine visibility Discourage search engines from indexing this site”
You need to turn it off in order to make SEO Rules work.
Best Regards,
- Victor
Yes, I did. It’s developer version of my site and firstly this checkbox was turned on. Then I’ve read this recommendation and turned off, but result is the same, it’s not works.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
already sent the credentials to PM
We have checked the site and the issue here is in this order plugin – https://prnt.sc/qDY1e8cl_q69 This is a typical issue, as more likely this code was written without WP standards. In general, this is the cause of the issue. We turned it off so you can see that the SEO Rules are working.
Best Regards,
- Victor
Thank you for your help! Then we will ask our programmer to solve this problem!
Yes, that sounds like a great idea.
Best Regards,
- Victor
Categories filter is a bit headache, if you have multiple subcategories, dropping them down is difficult. How can we increase the size or style of + and – for categories?
Hi achi1
You need to edit :before and :after elements in order to do it - https://prnt.sc/P6CSBqQe6GoC Use the browsing tools to inspect this element, copy the classes it usings, and add your custom CSS styles on it, from the Filters -> Settings -> Experimental -> Custom CSSIn general, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Hi! How do I change the order in which categories are laid out on the frontend to filter?
For example, in Product > Categories they are organized in the following order for parent categories (which I would like on the frontend also): • Live • MP3s • Topic • Level
On the frontend it currently is ordered: • Level • Topic • Live • MP3s
Many thanks for your help! Alina
Hi Alina
You would need to write custom code, to sort it in the manual order using hook “wpc_terms_before_display” – https://filtereverything.pro/resources/hooks/#terms-before-display-hook
Or you can use sorting orders that you can choose from “more options” when you choose the needed filter from the filter set settings.
Best Regards,
- Victor
Thank you!
Hi Victor, There are a few things I’d like to do please, if you can point me in the right direction? I’ve selected a hierarchy to show (so Parent & Child in Taxonomies)
a) Is there a way to get these into a custom order? b) Is there a way to bold, or stylise the Parent categories in the filter, so it’s more obvious than just the + icon?
Thank you
Hi caroline278
1) It would require writing custom code, to sort it in the manual order using hook “wpc_terms_before_display” – https://filtereverything.pro/resources/hooks/#terms-before-display-hook The sorting starts before the hierarchy view functionality. If after enabling the hierarchy, the order is not what you need, in that case, you can rewrite the checkboxes.php template to your own needs using the Templates Overriding – https://filtereverything.pro/resources/templates-overriding/
2) You can apply CSS manually as each of them has their own ID – https://prnt.sc/kwt7YSRuq4HR So you can check it all using browsing tools, and find the needed ones.
Best Regards,
- Victor
Hi Funkwarrior
We have checked the page with the issue. And it looks like you have some type of optimizer on the site which is preventing normal workability. Try to clear all cache and activate those types of optimization plugins to check if everything starts working normally.
Best Regards,
- Victor
Thank you, but the problem persiste even after deactivation of Autooptimize cache plugin. Have you other suggestions? Thanks
Hi Funkwarrior
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, send step-by-step instructions on how we can recreate the issue.
Best Regards,
- Victor
Hi Victor, thank you for your support but, after a few tries, I managed to make it work correctly. I first deactivated the shop page which I don’t need instead of hide it (i think caused problems with canonical url) and also set correctly the post container tag in the settings tab. I also removed the custom one in the filter set (which I set wrong) . Maybe is better to improve the description in the Post Container html id setting telling is overriding the main one? Also I have improved a little the italian language .mo file available here: https://drive.google.com/drive/folders/1KhK61HZkL35Z_oOdibwkjzmil0WfTJdw?usp=sharing Thank you again, great plugin and great support.
Hi Funkwarrior
We are glad to the that the issue was resolved. You did an amazing job!
Also, thank you so much for updating the Italian localization. We appreciate your hard work and effort on it.
Best Regards,
- Victor
Similar to the issue with incorrect pagination (https://codecanyon.net/comments/30334382), filtered results still include the WooCommerce “Showing x of y results” statement, which is of course completely incorrect. There must be a filter hook that can be used to update this statement for filtered results
Hi fireflywebz
Thank you for choosing Filter Everything PRO.
If you are having the same issue we have the same instructions.
If you are using the AJAX filter, you can find information on which container to choose here – https://filtereverything.pro/resources/plugin-settings/
In short, it should be a container that has inside pagination and products, in order to update both with AJAX.
Best Regards,
- Victor
WooCommerce pagination not updated
I am having the same problem described earlier today by user rickaahz, specifically that pagination persists even after filtered results are loaded and the need for pagination has changed. This would be extremely confusing to visitors, so naturally, I cannot use the plugin in production until the problem is fixed.
You are welcome to view the problem on my staging site here: https://oneearthstage.wpengine.com/store
Hi fireflywebz
The answer was presented in this comment thread – https://codecanyon.net/comments/30334400 please let’s continue the conversation there in order to remove any confusion.
Best Regards,
- Victor
I am using your filter on a page that has sticky posts displayed on the initial query at the top of the listing. These are custom posts, and because WordPress does not natively allow sticky posts for custom posts, I was able to add that functionality and they are sticky. However, WordPress also doesn’t natively allow sticky posts on a non-home page. Again, I was able to create a pre_get_posts function to enable this to happen.
However, on the listing page that uses Filter Everything, the filter search results do not work properly if my query includes the argument (‘wpse_is_home’ => true) which allows the sticky posts to work.
How can I get the Filter Everything search filters work correctly in this scenario?
Note: the filters work great in a template without sticky posts so I know that the plugin is working on the site. It just doesn’t work with the sticky posts in the above-mentioned set-up.
Thank you for your support.
Hi sherriatwmi
Thank you for choosing Filter Everything PRO.
Unfortunately, we cannot help here much. We cannot debug custom codes that were written for this or that functionality, or make them work with our plugin, as this is all out of the scope of support policy here on CodeCanyon.
From our memory, there were some clients who were utilizing a plugin for sticky posts that should always be at the top of the other posts, and it was working well. But we do not have the name of this plugin. We would recommend checking plugins for that.
Best Regards,
- Victor
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