Hi am4i

Thank you for choosing Filter Everything PRO.

You can turn on the “Apply Button” mode from the filter set settings. It will update filter terms when ou choose any of them, but it will filter the products/posts only when you hit apply.

Best Regards,
- Victor

Hi, Victor! Thank you for the quick response. We activated the ‘Apply Button’ option, but the multi-selection feature still isn’t working. In ‘radio’ mode, selecting a new option automatically deselects the previous one. When set to ‘checkboxes’, it doesn’t allow the user to select more than one option. Could you provide an email address where I can send a video recording of the issue?

Hi am4i

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, you can send the link to the video via PM.

Best Regards,
- Victor

Hi, Victor! I have just sent the credentials via private message. Thank you in advance for your assistance!

Hi am4i

We have checked the page and it is working well now. The issue here is that you had another filter set for the same archive page, but only with a specific category. Therefore, we moved it away from the page to prevent any issues. It seems like the previous filter set was using a different logic or something. If you want to place another filter set on the page, ensure that the new filter set contains exactly the same filter with every detail being precisely the same as in the second one.

Best Regards,
- Victor

Hello millerml

I’m  sorry for the wait, there have been a lot of inquiries lately as a result of the Black Friday sales.

I am already dealing with this problem and I’ll get back to you soon with more substantive information, please just wait a little more.

Regards.

Hello millerml.

I’m happy to let you know that now all works fine with counters on your site. There was bug in our plugin, but it was also related to the very specific situation on your site. You didn’t attach your products to your parent categories and also it seems you deleted/changed some categories before.

But now all works fine, please check it on your end. Also you will see that the current plugin version is 1.7.15.6 and when you will see update to the 1.7.16 version, please just update is as regular.

Thank you and sorry for the inconvenicence. Regards.

Згоден, питання з категоріями ви вирішили. А решта? 1. З’явився пункт “Hide out of stock items from filtering results”. Чи можна видаляти відбір наявність для варіацій і буде показувати тільки ті товари, варіація якого є в наявності?

2. Чому фільтр не працює як у Вашому демо? Чому він з’їжджає вниз? https://mega.nz/file/210T3CIJ#7Alz9xl-8xJegYEnRBrY_6gTcHW4UO42yKCdQmCJVmI у мене – https://klevo.store/product-brands/levis/gender-hlopchyk/stock-instock/ у Вас – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/ Як Ви писали, я включив стилізацію, але нічого не змінилося! https://mega.nz/file/DkciCbbK#Ruz1AhfxzqZFg1gZ1vl3q3Yt797kZuYIg15FAubK6lI

3. Питання з Акційним товаром можна якось вирішити? Чи щодня чистити базу? Хіба складно у вибірці змінити умову? Перевірку не на існування, а на “більше 0”?

4. Я так і не зрозумів, чи можна сортування вставити в блок фільтра?

5. По оптимізації роботи плагіна. Чи можливо завантажувати java асинхронно або відкладено? Щоб сторінки не гальмували?

I agree, you have solved the issue with categories. But other?

1. The item “Hide out of stock items from filtering results” has appeared. Is it possible to remove the availability selection for variations and will only show those products whose variation is in stock?

2. Why doesn’t the filter work like in your demo? Why is he moving down? https://mega.nz/file/210T3CIJ#7Alz9xl-8xJegYEnRBrY_6gTcHW4UO42yKCdQmCJVmI I have – https://klevo.store/product-brands/levis/gender-hlopchyk/stock-instock/ you have – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/ As you wrote, I turned on styling, but nothing changed! https://mega.nz/file/DkciCbbK#Ruz1AhfxzqZFg1gZ1vl3q3Yt797kZuYIg15FAubK6lI

3. Is it possible to solve the issue with the promotional item somehow? Or should I clean the base every day? Is it difficult to change the condition in a sample? Checking not for the existence of the value, but for “greater than 0”?

4. I still don’t understand, is it possible to insert sorting into the filter block?

5. To optimize the work of the plugin. Is it possible to load java asynchronously or delayed? So that the pages don’t slow down?

Hi geoffreyb13

1. The item “Hide out of stock items from filtering results” has appeared. Is it possible to remove the availability selection for variations and only show those products whose variation is in stock?

What should be understood about this option is that it is effective if the Filter Set does not have a filter based on Stock status. If there is such a filter, then turning on this option does not make sense and the filter will work as before. It will show products/variations that are only in stock.

Also, do not forget that the filters that should filter variations need to have turned on the option “Use for variations”

2. Why doesn’t the filter work like in your demo? Why is he moving down? https://mega.nz/file/210T3CIJ#7Alz9xl-8xJegYEnRBrY_6gTcHW4UO42yKCdQmCJVmI I have – https://klevo.store/product-brands/levis/gender-hlopchyk/stock-instock/ you have – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/ As you wrote, I turned on styling, but nothing changed! https://mega.nz/file/DkciCbbK#Ruz1AhfxzqZFg1gZ1vl3q3Yt797kZuYIg15FAubK6lI

You are using filters with checkboxes and the folding option turned on, which functions as an accordion dropdown menu. However, on the demo site, simple dropdowns are used instead of checkboxes without the folding option. Take a look at this screenshot to understand it better – https://prnt.sc/_y5GHA_YoGmF

3. Is it possible to solve the issue with the promotional item somehow? Or should I clean the base every day? Is it difficult to change the condition in a sample? Checking not for the existence of the value, but for “greater than 0”?

Our plugin is compatible with WordPress and WooCommerce in the first place. Those issues appear in rare cases when customers are using some sort of importing products that create this unneeded data in the database. We are aware of this issue in some rare cases, and it will be fixed in the future. As an option, you can fix the importing data. Of for this specific case change the selection for your own needs from the database.

4. I still don’t understand, is it possible to insert sorting into the filter block?

You can use this hook “wpc_before_mobile_filters_widget” to place the filtering widget shortcode inside the filter set widget.

5. To optimize the work of the plugin. Is it possible to load Java asynchronously or delayed? So that the pages don’t slow down?

You can experiment with it if you have any plugins for that. But usually, such things cause issues.

Best Regards,
- Victor

3. Tell me where I can correct the SELECTION? Which function should I look for?

2. I configured it as you wrote, but it doesn’t work like in the Demo. I installed the WP theme Twenty Twenty-Four. Removed all changes to CSS. But it doesn’t work as it should. Look!

theme – https://mega.nz/file/C8kSjBAT#LGK0YlEAtMKRMV4bm6NOo7Dfb405J4uTMvRwXgaFQps

my page – https://mega.nz/file/X0MBGZ4a#SNwR7U9O3h4fa8SAO1e7XMMgzil_lzm3LXZ9sbX4YGE

you page – https://mega.nz/file/Kg1l1J6Y#b_F7PP0gacNCBta-Z_aYw3NUpI3E6xAxqo8ANrbiQgQ

seting Price – https://mega.nz/file/i49wFCYA#OZAuunATyE-BsVCgK0W15F1jakvmRg4zKqH7eg8j14A

Why is price selection being phased out? It is possible show filter normally? Select multiple items?

P.S. У мене враження, що це школяр на колінці написав! Я про виведення фільтра, як його нормально вивести на сторінку? Щоби нічого не плило! Щоби елементи не розповзалися! Щоб повзунок ціни не згортався! Щоб можна було видалити пошук… Без Ваших експериментальних функцій все нормально виводиться, як зробити, щоб сторінки не з’їжджала вниз? Ну що це за сирий продукт? Кількість на категорію – вирішили. Тільки в наявності теж схоже. Розпродаж – підправити запит, підкажете де? Але оформлення віджету – це просто жах!

Hi millerml

3) Our universal hook is suitable for such situations do_action( ‘wpc_filtered_query_end’, $wp_query );

It allows you to interact with $wp_query already after our plugin has attached filters to it. This way you can intercept $wp_query, check if there is a filter on promotional products, and modify the query itself as you need.

2) Those Styles are from the theme, as our plugin inherits all styles from the theme if we turned it off you will see it as this – https://prnt.sc/0k5msQMxhLPg exactly the same as it is on your site. If you like those styles you can copy them from our demo page. And add to the Filters -> Settings -> Experimental -> Custom CSS

Those dropdown issues styles are caused by the Woo styles as we said styles are inherited – https://prnt.sc/g8VQuUX47lso

Dropdown options padding again Woo – https://prnt.sc/5_sLzWxj-GUC

The price folding was fixed by recreating the price filter, there must be some cache stuff still saved.

The filter elements styles, like checkboxes, inputs and mostly all of such elements are inherit styles from the theme. It was made like that so it would fit the styles that were already created with the theme and not change them. So if checkboxes are green and big it will be the same in the filter set. In order to make styles not “broken” you can fix the ones that we showed you, which is causing this issue. Add them to your theme CSS.

P.S. Усі стилі успадковуються від теми, це було зроблено спеціально щоб підлаштовуватись під усі теми, без додаткових CSS стилів.

Щоби нічого не плило, потрібно виправити стилі теми або плагіна які впливають на відображення.

Згортання ціни швидше за все сталось через кеш, зараз немає цього на сторінці.

Щоб можна було видалити пошук, потрібно відключити “Поле пошуку” в налаштуваннях фільтр сета, якщо мова іде за цей пошук.

Щоб сторінки не зїжджали в низ, не потрібно включати опцію “Згортання” тому що вона працює як аккордеон меню – https://en.wikipedia.org/wiki/Accordion_(GUI)

Проблеми з вибіркою це проблеми імпортування продуктів не так як це має бути, по дефолту Ву плагін не стоворює таких полів, тому усе працює корректно, така проблема звявляється дуже рідко і тільки від не правильного імпортування, вирішити проблему імпортування щоб не створювало лишніх полів яких не має бути, вирішить проблему з вибіркою. Але на початку повідомлення ми надали інформацію як ви можете змінити вибірку. Тому у вас є два варіанти як це зробити.

Best Regards,
- Victor

Hi contentdrive

Thank you for choosing Filter Everything PRO.

1) Issue not filtering. More likely the correct query wasn’t chosen from the filter set setting. Go to the filter set setting and in the “And what to filter” dropdown choose another query and hit update, then test if it will filter. Do not forget to refresh the page before testing the workability.

SEO issues:

1) If they are capitalized in the original data value, then you can add them here to not force them to lowercase – https://prnt.sc/TUyKQc5SxcFt Filters->Settings->General

2) “Can we pull the archive description through to the SEO description” Not exactly sure what you mean by that, but you can find more info about it here – https://filtereverything.pro/resources/seo-rules-troubleshooting/

If you want to replace the archive description with the SEO description, then you need to remove one action and apply another, here is an example of the code with Woo:

add_action('wp_head', 'wpc_add_filters_seo_description');
function wpc_add_filters_seo_description(){
    if( class_exists( 'FilterEverything\Filter\Container' ) ){
        $seoFrontEnd = FilterEverything\Filter\Container::instance()->getSeoFrontendService();
        $your_new_hook = 'woocommerce_archive_description';

        remove_action('woocommerce_after_shop_loop', [ $seoFrontEnd, 'showSeoDescription' ], 5);
        add_action( $your_new_hook, [ $seoFrontEnd, 'showSeoDescription' ] );
    }
}

Best Regards,
- Victor

Hi Victor,

Thank you for your reply.

I have tried to edit the what to filter section but these still aren’t working correctly. Would you be able to take a look at the site and I can send you more info on the issue through a private channel?

I have managed to capitalise the SEO information, thanks.

The archive description I may need to provide more info on the issue for you to take a look – again if this could be done on a private channel to protect data this would be best.

Matthew

Sure, you can send the credentials to the wp-admin dashboard following this document so we can check it.

Click on our name and you can write a PM message there – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Thanks Victor, I have sent this now

We have checked the site, and the first issue here would be nice to fix all of the errors – https://prnt.sc/5UJKIIQXIq3D it looks like you moved the site to the new server and the old one was using PHP 7 and the new one is using the latest version of the PHP.

Even the admin bar on top of the page is shifted, the WP Rocket plugin when choosing to clear the cache provides a “502 Bad Gateway” error. There are lots more issues that do not let the site function normally.

We would recommend you to remove the “load more” functionality from the countries pages, it might not work because of it, as not all infinite paginations are compatible. Use simple numeric pagination for testing purposes. Or simply do not use it at all, we do not want to edit the page and change those settings in Elementor it would be better if we did it.

We created the FE TEST page and everything is working there – https://prnt.sc/7URyD1x9YtWt you can place the filter set on this page to test it.

Best Regards,
- Victor

Hi Victor,

Thank you for looking into this. We have reverted PHP and fixed the issues with the plugins, however the jobs are still not filtering as they should be. What are the best settings on Elementor to get these to show? Feel free to make any edits as needed as this is the staging site.

Thanks,

Matthew

Hi contentdrive

We have checked the site and the issue was that inside of the grid loop in Elementor, you placed another loop and it was working like one template was generating for example 20 items and repeating it 20 times.

Since you gave us permission we removed that and created a simple template for a grid loop, instead of creating inside of a template another loop. You can check it at ”/jobcountry/australia/type-contract/” where we placed the filter set. This is how it should be created, of course, you can modify it to the needed template just don’t use the loop inside of the loop grid template.

Best Regards,
- Victor

Hi tsakhi

Thank you for choosing Filter Everything PRO.

We justed tested it with this shortcode [products limit=”12” paginate=”true” skus=”mod,mod1,mod2,mod3”]

And everything is working as it should. Don’t forget to update the filter set that you are using on that page, when you place your shortcode to display some products on the page always hit update in the filter set. So it will clear the inner cache. Also if you have any cache plugins on your site clear all of the cache.

Best Regards,
- Victor

Thank you for your reply, yes if skus=”mod,mod1,mod2,mod3” is already set in the shortcode everything works perfectly.

In my case, skus is not yet defined on the page but by an external function.

Perhaps there are some issues with the implementation of it.

We tested it also like this and wrote a simple code for the page template:

    $skus = ['mod','mod1','mod2','mod3'];
    echo do_shortcode('[products skus="' . implode(',', $skus) . '"]');

If this function generates those “skus” dynamically on the page by lively choosing some options and it changes it, in that case, you need to clean the cache as well and refresh the page. Here is an example of the code to clear it:

if ( class_exists( '\FilterEverything\Filter\Plugin' ) ) {
    $fe = new \FilterEverything\Filter\Plugin();
    $fe->resetTransitions();
}

Best Regards,
- Victor

Sorry, I didn’t quite understand where I should put the code to clear.

I tried this :

if ( class_exists( ’\FilterEverything\Filter\Plugin’ ) ) { $fe = new \FilterEverything\Filter\Plugin(); $fe->resetTransitions(); echo do_shortcode(‘[fe_widget]’); echo do_shortcode(‘[fe_chips]’); $skus = get_skus(); echo do_shortcode(‘[products skus=”’ . implode(’,’, $skus) . ’”]’); }

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please share with us in which way you create those dynamic SKUs data. So we can check it all and provide an answer on how to make it work or if it won’t work with such an implementation.

You can send it all via PM.

Best Regards,
- Victor

I sent you the credentials

SKUs data is retrieved from other sites (it’s a Wordpress Multisite) with a transient. The transient is then called on the page : https://monessayage.com/references-de-la-boutique/?id=3829&id-boutique=228