Hello,

Thanks for your interest.

Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Unfortunately, this functionality is not available in our demo version. However, our support team can guide you on how to proceed if you could create a ticket in our support system. https://support.fs-code.com/

Hello,

We sincerely apologize for any inconvenience you’ve faced. We would like to assist you promptly, but it appears that we have not received your email. We understand the urgency of your situation, and we want to assure you that addressing your concern is our top priority.

To expedite the resolution process, could you please double-check the email address used to send your message? Additionally, ensure that your email did not land in your spam or junk folder. If the issue persists, you may consider resending your email to info@booknetic.com.

We appreciate your patience and cooperation. Rest assured, our support team is committed to resolving your issue as quickly as possible.

Thank you for your understanding.

Please see screenshot of email sent on Wednesday last week.

Hello,

We hope you’re doing well. We wanted to let you know that we didn’t receive your email. Don’t worry though, we’re here to help! Could you please send it again? We’ll investigate the issue and provide a solution as soon as possible. Thanks for your cooperation!

Hello,

Thank you for reaching out and for your questions.

1. Regarding your first point about having an opt-in box for text notifications, currently, Booknetic doesn’t have a specific feature for clients to opt in for text notifications during the booking process. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

2. For your second question about automatically creating a 50% deposit payment link in workflow emails, at the moment, Booknetic doesn’t support sending a payment link specifically for the deposit during the initial booking. You can send a payment link for the remaining amount after the deposit is paid, but sending a link for the deposit itself isn’t a feature yet. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-deposit-payments

For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.

Hi,

Thank you for bringing this to our attention, and we apologize for any inconvenience you’re experiencing. Our support team is working diligently to address all tickets, and we appreciate your patience. Rest assured, we are committed to ensuring your experience with Booknetic is smooth and functional. We’ll keep you updated on the progress.

Thank you for your understanding.

Hello,

If you have a Regular license, please select Booknetic as a product. https://i.imgur.com/Ny95j3r.png

i did it but tell me my license in wrong! i have regular licensee a bought 2 days ago

Hello,

Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.

Hello,

Thanks for your interest. ​ ​With the Booknetic SaaS, you create a pricing table for your platform. In this pricing table, there will be various plans you have created. So, it is also possible to create plans with the desired permissions/limitations. Tenants will select and subscribe to the preferred plan by registering through the platform. According to their selection, tenants will be charged for the monthly or annual price.

Each tenant will get their unique booking link: https://yoursite.com/tenant-domain. You will have an unlimited number of tenants, and each tenant will use the plugin as a Booknetic Regular user. They will have their booking panel, admin panel, staff, services, payment methods, settings, etc.

Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your need. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that reads that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.

Booknetic SaaS: https://www.booknetic.com/saas Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas

Video tutorial: https://youtu.be/BSofEiIOIf0

Click the drop-down button to select the Extended license.  When you activate the plugin with the Extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0 

but, is there a way to set the services as admin and force tenants to choose between services?

also, when sign-in it show error message

Hello,

Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.

Hello,

We would like to inform you that we have a WooCommerce payment integration in our plugin that allows you to use any WooCommerce payment gateways to receive your Booknetic payments. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-woocommerce-payment

Upon our checking, it appears that the payment gateway you are looking for is already available for WooCommerce which means that you can use this payment gateway for your Booknetic payments. https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/

For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.

I would like it most if it was integrated, such as PayPal. Is there this possibility?

Hello,

Thank you for your inquiry. As of now, we don’t have plans to integrate SUMUP directly into Booknetic as a native payment gateway. However, if you have a specific need for SUMUP integration and require a custom solution, we offer custom development services. https://www.booknetic.com/terms-and-conditions-for-custom-development

Feel free to share more details about your requirements, and we can discuss the possibility of creating a custom integration for SUMUP tailored to your needs. If you’re interested in pursuing this option, please contact us via email at info@booknetic.com for a detailed discussion.

We appreciate your interest in enhancing Booknetic to meet your specific needs.

Hello,

Thanks for your interest.

The plugin does not support WordPress multisite; however, you can use the SaaS version for the same purpose.

For using the plugin as multisite, you need to use the Extended version. You install the Saas version on one website. After that, when people register on your website, people have a subdirectory on your website. They can also add a booking panel to their own website with an iframe code.

Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas
Video tutorial: https://youtu.be/BSofEiIOIf0

Please let us know if you have further questions or concerns. We’re here to assist.

Ok thanks

Hello,

You’re quite welcome! Please let us know if you have further questions or concerns. We’re here to assist.

Hi,

​You can purchase desired add-ons at Boostore. Please check the screenshot. https://i.imgur.com/dirDZEk.png ​ For your further questions, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.

Hi,

Thanks for your interest.

Absolutely! Booknetic is designed to be versatile, allowing you to use it for various scheduling needs, including call booking. Whether you’re arranging phone calls, virtual meetings, or any other time-bound engagements, Booknetic provides the flexibility to meet your requirements.

Feel free to explore the features and functionalities within Booknetic to seamlessly schedule and manage your call bookings. If you have any specific preferences or questions about setting up call booking scenarios, our support team is here to assist you.

Hi,

Thanks for your interest.

We would like to inform you that the discount campaigns are managed by Envato. Extended licenses, which cover the SaaS version, typically do not receive discounts during promotional campaigns.

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

Please go to WordPress > Plugins. Under the Booknetic plugin, you will see the Update button. If there is no Update button, there should be a Check for Update button. Click that button then the Update button: http://prntscr.com/wmbj5t 

For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.

Ok, I know, I have version 3.8.9 installed, is there another version obove this one?

The problem started after I installed this version update

Hello,

We’re sorry for the confusion. We would like to inform you that this fix is available in the beta update which has not been released for all users, but only for beta participants. However, if you could contact us via email at info@booknetic.com we can apply the fix on your website without keeping you updated until the new update is released.

Hi,

Unfortunately, configuring tenants with subdomains like “tenant.maindomain.com” is not supported by default. Currently, only directory-based configurations, such as “yourwebsite.com/tenant,” are possible. However, you can manually create subdomains and add the booking form there using iframes.

For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.

Hi,

Thanks for your interest.

Booknetic SaaS is a versatile multi-vendor booking system that allows you to create any type of multi-vendor booking platform according to your specific needs. As a result, tenants can register on your website and offer their services to their clients. The information of all tenants is stored on your website’s database, which you can use to display them as a list in the search results. This can be achieved by adding custom codes to your homepage that read the information from your database. However, please note that the Booknetic SaaS plugin does not have a built-in search option for this.

Additionally, you have the option to create a listing/directory website for yourself using any theme/plugin and manually list all the tenants there. You can then embed the booking panels of each tenant on their respective pages using iFrame codes that can be found on the tenant admin panel.

Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas

Video tutorial: https://youtu.be/BSofEiIOIf0

Please let us know if you have further questions or concerns. We’re here to assist.

Hello,

If you deactivate and uninstall the plugin from your website, your license will be released. This will allow you to use the plugin on a new domain.

If you no longer have access to your testing domain, please reach out to us via email at info@booknetic.com. Make sure to provide us with your purchase code. Our support team will assist you as soon as possible.

Hello,

Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.

For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.

Hello,

As you already purchased the plugin, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.

Hello,

Thanks for your interest.

We would like to inform you that the discount campaigns are managed by Envato and there is no discount for the Extended licenses in the Envato market. However, if you purchase the SaaS version, we will be happy to provide a bundle discount for add-ons.